If you have a fire or water emergency, please call us now at (800) 734-0602

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

3 Levels of Contamination From Water Damage

10/24/2019 (Permalink)

Picture of a refrigerator Category 1 water damage comes from a clean water source. An example would be a fresh water line for a refrigerator.

Understanding The Three Water Contamination Levels

Water can cause costly damage to buildings and property. If you have sustained water damage to your business in Fox Point, RI, due to flood water or a broken pipe, it’s important to act quickly. Understanding the three water contamination levels may help you decide on the best strategy for addressing the damage.

Category 1

Known as “clean water” damage, this category reflects the lowest level of contamination. If the water originated from any of the following sources, you would have Category 1 damage:

  • A broken clean water pipe
  • A leaking water tube from a refrigerator ice maker
  • An overflowing bathtub
  • A leaking water heater

This type of water damage cleanup is generally covered by your insurance, so it is recommended you contact your agent early on to report the incident.

Category 2

This level of contamination, termed “grey water,” is caused by water leaking from a sink, shower or washing machine drain. While not as contaminated as flood water, it may contain small amounts of food, grease or dirt that render it more toxic than clean water. Category 2 damage may require a disinfectant treatment once the excess water is removed. This level of cleanup is also likely to be covered by your business insurance.

Category 3

Known as “black water,” this high level of contamination originates from storm damage or sewage backups. It can contain bacteria, human or animal waste and toxic chemicals. Category 3 damage requires professional remediation services.
Cleanup crews will use specialized air filtration systems and protective gear. The process is disruptive and time-consuming as it involves demolition and reconstruction of contaminated materials. Flood damage may not be covered by insurance, so it’s important to inquire early on so you can decide how to proceed.
When water damage affects your business, whether from flood water or another source, it can be an unsettling and costly experience. It is important to assess the type of contamination right away and decide on a strategy for cleanup and restoration. The sooner you start the process, the sooner your business and your life will be restored to normal.

What To Do About Water in Your Crawl Space

10/16/2019 (Permalink)

Water flowing from a metal drain pipe The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts

What To Do About Water in Your Crawl Space

While it's not exactly the busiest area of your home, water in your crawl space can present a serious problem if left unattended. Here are four of the most common causes of a wet crawl space and what you can do about them.

1. There's Not Enough Slope in Your Landscaping

It's essential that water runs away from your foundation. This is achieved through the grading of the terrain around your home. Without a slope to divert water, you may wind up with water in your crawl space.
To fix a flat yard, build the land up. For every 10 feet that you move away from your home, the ground should drop 3 inches.

2. Your Downspouts Are Aimed Wrong

The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts. If your downspouts are aimed at your house, the water they eject may eventually destroy the sloping of your yard and flow right into your home. Make sure your downspouts not only point away from your residence but also rest on a splash block that directs rainwater away as well.

3. There's a Broken Pipe Somewhere Inside Your Home

Water flows down. If you have a broken pipe or loose plumbing connection anywhere inside your home, that water can eventually trickle down to your crawl space and cause flooding. If you can't spot the source of the water on your own, contact your plumber for an inspection and repair.

4. You're Overwatering Your Garden

Too much water can be bad for your plants, and it can be bad for your crawl space as well. To avoid a flood, be sure that your garden has a solid base layer and never leave a hose or sprinkler running for an extended period of time.
If you have a wet crawl space in your home, don't hesitate to address the issue. When it comes time to clean up the water, contact a trusted water damage restoration company to quickly and safely return your crawl space — and the rest of your home — to normal.

How Content Cleaning Can Restore Your Fire Damaged Items

10/10/2019 (Permalink)

Personal computer burnt Fire damaged computer in Federall Hill, RI

Fire Damage Restoration Services

If your Federal Hill, RI, home has experienced fire damage then you may be wondering how to repair any damaged items you may have. Fortunately, your local fire damage restoration service may be able to offer a variety of cleaning services including dry-cleaning and document restoration. Here is what you may want to know about three of the most popular services that may be offered.

1. Electronic Repairs

Perhaps one of the more impressive services offered when it comes to content cleaning is the ability to make repairs to electronics. The ability to make these repairs will depend on how extensive the damage is, but in cases of minor damage a professional may be able to restore computers, tablets, phones, and small appliances, among other items commonly found in the home.

2. Item Cleaning

Item cleaning is perhaps one of the most common forms of content restoration. Items with light residue or sensitive fabric types may go through a dry-cleaning process, while other items may be able to be submerged in a cleaning solution. Large furniture may be able to be cleaned with a spray and wipe method. Upholstery options may also be available. As each item is cleaned you may want to consider moving it to storage until repairs to the home can be completed.

3. Document Restoration

Another service a restoration company may offer is the ability to restore important documents. This may include information you make keeping in your home such as tax documentation, insurance information, or important records. Once these have been restored, your service may also offer to move them to a safe content storage facility until repairs to your home can be completed.
Your local fire restoration service may be able to offer a variety of services including electronics repair, dry-cleaning or cleaning solutions for various items, and document restoration. The exact cleaning method will vary by item type and it's best to talk to a professional about which solution is best for your items.

How to Deal With Frozen Pipes

9/28/2019 (Permalink)

Faucet dripping water Allow faucets to drip on cold days

Tips For Preventing and Addressing Frozen Pipes

When operating a business through the harsh winter months in Blackstone, RI, you may experience water concerns related to frozen pipes. Pipe freezing is more likely to occur in the following areas:

  • Along exterior walls
  • In areas of poor insulation
  • In outdoor settings exposed to harsh cold such as hose spigots and sprinkler heads
  • In unheated areas of your facility including basements, garages, or unheated storage areas

In order to prevent pipe bursts and water damage, consider the following three tips for preventing and addressing frozen pipes.

1. Allow Faucets to Drip on Cold Days

One simple solution for preventing pipe freezing and water damage is allowing a slow stream of water to flow through the pipes at all times. Constant water flow prevents freezing and may melt any ice crystals that are beginning to form. Even a slow drip can do a lot to prevent the freezing and expanding that can occur on cold days.

2. Maintain a Minimum Temperature

While some business owners dread heating areas of their facility that aren't occupied by employees, the cost of operating the furnace may pale in comparison to the hassle and expense of repairing broken pipes. Try to keep the temperature of your facility at a minimum of 55 degrees. If your heating mechanism isn't giving sufficient heat to warm the area, consider adding extra insulation inside of exterior walls.

3. Apply Heat

When you go to turn-on a faucet and notice that the water only comes out at a trickle, this may be a sign of a frozen pipe. Try to warm the pipe in one of the following ways:

  • Wrap it in a towel soaked with hot water
  • Warm it with a blow dryer
  • Turn up the heat or bring in a space heater

Despite your best efforts to prevent freezing, water expansion may still take place within your commercial plumbing fixtures. If water damage occurs as a result of a burst pipe, shut off the water supply and get professional water cleanup help immediately.

Does Your Home Need a Mold Test?

9/19/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a Hope, RI home

In order to remove mold and mildew from your Hope, RI, home, you first have to find it. If you want to find and identify mold growth, a mold assessment can help you do so.

Types of Mold Testing

There are several different types of mold tests available, each with their own benefits:

  1. Bulk testing determines the amount of mold on various surfaces in your home, such as carpet and drywall. Pieces of the material are sent to the lab and examined.
  2. Air testing identifies the amount of mold spores in the air.
  3. Surface testing determines the concentration of mold spores on different surfaces in the home. Surface testing differs from bulk testing in that mold is collected from the surface and then sent to the lab rather than sending entire samples of the material to the lab.
  4. Culture testing uses a small sample of mold from a home and grows it into a colony that is large enough to be identified.

Because the concentration of mold spores can vary at different times and in different locations, it may be beneficial to do several types of tests and do the mold assessment more than once. This will give you the best idea of the amount, location and type of mold in your home.

Reasons To Test for Mold

There are many reasons people test for mold in their homes. Knowing the details of your mold problem can help you in the decision-making process. Toxic molds, including black mold, require extra caution to prevent illness. Molds in certain locations, such as drywall and insulation, may require professional intervention. The following situations might call for a mold test:

  • Finding the source of a moldy smell when there is no visible mold
  • Determining if certain physical symptoms (headache, burning eyes, etc.) are caused by mold
  • Determining if mold remediation efforts were successful
  • Identifying the type of mold

A mold assessment can help you create a plan of action for dealing with any mold problem you have. An experienced restoration team can guide you through the entire process, from testing to restoration.

What Homeowners Should Know After Storm Damage Affects Their Home

9/12/2019 (Permalink)

A dehumidifier and air mover drying up an affected area Drying equipment after storm damage in Reservoir, RI

Though storms are common occurrences, storms that involve high wind levels and flooding can devastate homes in Reservoir, RI . Many people don't know what will happen after their homes sustain storm damage. However, understanding cleanup methods and restoration methods, such as a tear out, can be useful to homeowners.

What Are the First Steps After Storm Damage Occurs?

After the storm has ended, there are several important steps that occur to begin the cleanup and storm restoration processes. After a storm has affected your home, the initial steps can involve:

  • An assessment performed by storm damage restoration experts
  • The documentation of damage, which can be provided to your insurance company
  • A visit from an insurance adjuster
  • Water removal with specialized vacuums, pumps and other equipment

How Is the Home Restored?

There are various restoration methods that are used after a storm. After water has been removed from the home, professionals will work to mitigate the damage by quickly drying the home, often using powerful dehumidifiers and other pieces of equipment. A tear out, the process of removing damaged building materials, can also be useful. After wet building materials have been removed, the home is sanitized. Finally, damaged materials are replaced.

What Happens to Damaged Items?

Many homeowners are concerned about what will happen to their damaged items after a storm. To mitigate the damage to these items, damaged belongings are usually removed from the home after a storm. Clothes, rugs and other items made of cloth can often be cleaned and restored if mold growth is not present, whereas electronics can be difficult to restore. Ultimately, whether or not an item can be restored depends on the extent of the damage and the fragility of the item itself, and items that can't be restored are replaced.

It's often useful for homeowners to know what happens after a storm affects their home. Learning what first happens after storm and water damage has occurred, knowing the methods and techniques, such as a tear out, that are used to restore homes and understanding what happens to damaged items can bring homeowners peace of mind after a storm.

4 Tips for Keeping Your Home Safe During Vacation

8/22/2019 (Permalink)

When you travel during the winter, make sure your pipes are sufficiently insulated

4 Ways To Ensure Your Home Is Safe From Water Damage

Vacation is supposed to be a relaxing occasion. No one likes to worry about whether or not they will return to find they need water pipe repair and water restoration services. Here are four ways to ensure your home is safe from water damage while you are away.

1. Inspect Home

Before you leave, you need to check several areas of your home in Reservoir, RI, to make sure they are intact:

  • Foundation
  • Weather stripping around windows
  • Intake hoses and supply lines
  • Water heater and furnace
  • Shingles on roof
  • Sump pump

If anything is cracked or broken or is covered with condensation, you may want to have it repaired before you go on your trip. It only takes one small problem and a little excess water, and you may come home to a flooded house.

2. Insulate Pipes

When you travel during the winter, make sure your pipes are sufficiently insulated. This is especially important for pipes that are near an exterior wall, as it is easier for them to freeze than pipes that are near the interior of your home. Proper insulation and a consistently warm temperature in your home can help you avoid water pipe repair costs.

3. Clean Gutters

Clogged gutters and downspouts can leave excess rain with no place to go but into your home. If it can't find its way off the roof, it is likely to seep into cracks or under flashing on your roof, resulting in extensive water damage.

4. Enlist Neighbors

Have someone watch your house while you're gone. Despite your best prevention efforts, a broken pipe can still happen. If your neighbor is checking your home regularly, he or she can handle emergency situations. If you don't know anyone who can watch your home, just turn off the water main before you leave.
There are several ways to make sure your home is as intact when you return from vacation as it was when you left. By following these tips, you are more likely to save yourself the cost and hassle of water pipe repair.

Does Your Business Need a Flood Cut?

8/15/2019 (Permalink)

Flood cut in a Providence, RI business

Flooding at your Providence, RI, business may require intensive restoration efforts in order to get back to pre-flood condition. In addition to drying out the area, replacing carpet and other remediation tasks, a flood cut may need to be made in order to fully address the water damage.

What Is A Flood Cut?

A flood cut is simply the removal of drywall approximately one foot above the visible waterline. This is done because water tends to wick upward through the wall.

When Are Flood Cuts Necessary?

Flood cuts are necessary in many situations, including the following:

  • Gray water (mildly contaminated) floods
  • Black water (heavily contaminated) floods
  • Clean water floods that affect insulated walls

Gray and black waters require a flood cut because they are contaminated. The restoration company must tear out the drywall in the flooded area to ensure your business is safe and clean for you, your employees and clients. Clean water floods, though not contaminated, still permanently damage insulation. Because the insulation cannot be dried, it must be removed to prevent mold growth.

Are There Any Alternatives to Flood Cuts?

When dealing with contaminated water or damaged insulation, a flood cut is the best way to prevent mold growth and further contamination. However, in the case of clean water flooding that does not affect any insulated walls, other drying options may be available. One such method is the use of regenerative blowers. Holes are drilled in the wall and hoses are inserted to allow dry air to flow freely.

How Soon Should a Flood Cut Be Made?

Flood damage should be addressed as soon as possible because moisture encourages mold growth. Even in cases of clean water and non-insulated drywall, it is still important to act quickly because clean water can become contaminated and turn into gray water within a day or two.
Regardless of the type of flooding your business experiences, a professional restoration team can take care of the water damage and any mold growth quickly and safely.

Can I Salvage Electronics After a Commercial Fire?

8/8/2019 (Permalink)

Fire damage to computer

Can I Salvage Electronics After a Commercial Fire?

An electrical fire in your commercial building doesn’t just destroy walls and ceilings. It can also cause fire damage to your valuable electronics, including:

  • Appliances
  • Computers
  • Printers
  • Televisions

These electronics can even sustain smoke damage during a fire. That is because smoke actually has a magnetic charge. This, in turn, can short-circuit the electronic devices in your building.
Smoke can also create a black film within electronics, which can lead to more frequent overheating and eventually cause the device to fail. The smoke additionally leaves behind acidic soot that can also lower the life span of your electronics.
Because your electronics are valuable parts of your business, you should contact emergency restoration professionals to ensure the items are cleaned properly after an electrical fire. However, there are some steps you can take to mitigate the damage before the experts arrive.

Dealing With Smoke-Damaged Electronics

Once it is safe to go back into your commercial building, be sure to turn off and disconnect any electronics. Running the devices before they are properly cleaned can cause short-circuiting and additional problems. You should also track down the warranties for the electronics. If your warranty is up to date, it may even cover water damage caused by the sprinklers in your building.

Salvaging Computers

Restoration professionals will have the proper tools for computer cleanup. Before the process begins, however, you should remove the hard drive housing the device’s memory and storage. You can then transfer this data to another device that wasn’t damaged in the fire.
Dealing with the aftermath of an electrical fire in your Wayland, RI, business can be stressful and frustrating. Yet with the help of professionals, you should be able to clean both your property and your electronics. Hiring restoration experts can also save you money in the long run, as you won't have to purchase any expensive replacement devices.

How Do I Prevent Mold in My Building After a Leak?

7/22/2019 (Permalink)

a pipe with water squirting out Broken pipe in a Mount Pleasant, RI building

How Do I Prevent Mold in My Building After a Leak?

If your building is suffering from water damage in Mount Pleasant, RI, there is the potential risk that the sitting water will become a breeding ground for mold. If your building recently suffered from flooding as a result of a storm or leaking pipe, or if you simply had a large spill that allowed a large quantity of water to get into your walls or floors, then you need to make sure you address the problem before it grows into something worse.

1. Act Quickly

The number one method for mold prevention is to stop them from developing in the first place, and the easiest way to accomplish this is to make sure that you don’t allow any leaks or spills to sit for long. Cool, damp settings are a breeding ground for mold, and you’re asking for trouble if you leave water damage untreated. When you discover a water spot, dry it out as thoroughly as possible. An absorbent material like a towel is a great way to sop up water from carpets, while fans can be used to blow fresh air on damp walls or wood floors to help dry them out more quickly and prevent mold growth.

2. Check the Source

Drying up after a spill or leak is important, but if you don’t address the underlying problem which led to the damage, you will likely have to deal with the same problem again in short order. Check for any dripping pipes or leaks in your roof that are leading to a drip in your walls and creating the wet spots. If necessary, shut off water to the area the leak is occurring in order to perform necessary repairs on the pipe.

3. Seek Help

When you have a major leak or if you fail to prevent mold from growing, it may be time to speak with a professional. A consultation from a qualified plumber or mold cleanup specialist allows you to address any problems as a result of the water damage and prevent future occurrences.

Stop Mold From Spreading With 3 Steps for Containment

7/18/2019 (Permalink)

Stop mold from growing with proper cleaning techniques in your Providence commercial property.

Effective mold cleanup involves keeping the mold contained in the area it currently resides. Improper procedures can spread the fungus elsewhere and make the problem worse rather than better. You can avoid this mistake by properly mitigating mold with these three steps to contain it to a controlled area of your business in Providence, RI.

3 Steps for Mold Containment.

  1. Evaluate the Scope of Mold

Knowing where the mold is located will inform you of what uncontaminated areas to avoid after exposure. By measuring both clean areas and areas with mold contamination, you can check progress as cleanup unfolds.

  1. Wear Protective Equipment to Prevent Carrying

When dealing with a minor mold problem, disposable gloves and shoe covers are recommended to stop the tracking of mold spores on your hands and feet. Since they are disposable, you can discard the covers once you are at the border of a mold-free area.

For most major mold problems, disposable clothing is advised in addition to the minor mold cleanup equipment. This can be in the form of plastic coveralls or a breathable body suit. When you are out of the contaminated area, you can safely remove them and keep them away from the rest of the building.

  1. Act Based on Containment Level

Depending on the size of the area, negative air pressure or sealing may be appropriate. This is judged based upon the prevalence of spores. While generally a large area is more in need of full containment, a heavily infested small area requires equal protocol. It is recommended to leave that decision in the hands of a professional from a company that specializes in mold remediation.

Once the necessary containment level is identified, polyethylene sheets are put up to contain the area. Any areas where mold spores could escape such as vents are also sealed off. From there, cleanup begins.

Mold cleanup complements savvy prevention. You cannot stop mold from spreading unless you contain it and stop it from running rampant around your commercial property.

What Does the Fire Damage Restoration Process Entail?

7/16/2019 (Permalink)

Soot damage to home after a fire in Elmwood,RI

When a fire causes damage to your home in Elmwood, RI, it’s crucial to do what you can to help restore it. After the fire department leaves, the first thing you should do is call professional restoration services to increase the likelihood of your home returning to its normal state. Before help arrives, though, it’s useful to understand exactly what the fire restoration process entails. This guide details what you can expect from having a fire damage cleaning performed in your home.

Preventing Further Damage

It’s important to take simple steps to prevent additional damage after a fire. To keep your home protected, be sure to do the following:

  • Wash hands to prevent soot particles from spreading
  • Remove all contents from refrigerator and freezer if electricity is off
  • Refrain from cleaning electrical appliances
  • Don’t clean any carpets, upholstery or walls

Mitigating as much damage as possible is vital. However, it’s best to leave the cleaning process to a restoration professional to ensure that it's done properly.

Assessing Damage

Once the fire restoration company arrives, they can inspect your home and assess the extent of fire and smoke damage. This examination enables them to determine which restoration efforts are needed, such as board up or tarp services. Once your home has been professionally inspected, you can be reassured that it is receiving the help it needs.

Smoke and Water Removal

In many situations, water damage is present in the home as a result of firefighting efforts. If this is the case, restoration professionals can remove and dry any excess water in your living space. In addition, any traces of smoke or soot can be eliminated with the help of fire damage services. Once all water and smoke has been removed, the cleaning and repair process begins, which allows your home to be restored as soon as possible.
A home fire is a devastating event, but it is possible to return to a normal life. With the help of skilled fire restoration professionals, your Elmwood, RI, home can make a full recovery.

4 Areas of Your Home to Inspect Before a Storm

7/8/2019 (Permalink)

Check your roof for any signs of damage

Areas to Check in Your Home While Getting Ready for a Severe Weather

If you are expecting a storm in Elmwood, RI, it is important to be prepared in order to keep yourself and your family safe from flood water. It is also important to make sure your home is prepared as well. Here are some areas that you should check while getting your home ready for severe weather.

1. The Roof

Flood water that rises from the ground can be difficult to deal with, but you should prepare for water that comes from above as well. Check your roof for any signs of damage, such as missing shingles or cracks. This can allow water to enter the ceiling below the roof and cause mold to grow or spread.

2. The Exterior of the Building

You may not always think to check the outside of the building, but If there are cracks or damaged areas in the exterior, this can allow water to enter the walls. As with the roof, this can allow the spread of mold through the walls. The water damage may also weaken the structure of the building.

3. Windows and Doors

If they are not sealed properly, water can enter the house through windows and doors. During a storm, this can sometimes contribute to a flooded building. Make sure that they are closing completely and will not let in rain or moisture. Even small amounts of water can cause damage in these areas.

4. The Yard

There may not be much you can do to keep your yard from flooding during a storm, but you can make sure that there are no objects that could damage your home. Severe storms create strong winds that can pick up lighter objects. If these are thrown into the side of your house, they can cause damage and broken windows. It is a good idea to trim any tree branches that come close to the house as well.
Flood water can cause a lot of damage, so use these tips to prepare your home for a storm. If you do experience any damage, an emergency restoration company can perform any necessary cleanup and repairs.

Grill Maintenance and Safety

6/24/2019 (Permalink)

Proper Grill Maintenance and Safety is important for your summer fun.

Tips for Proper Grill Maintenance and Safety

Grilling is a time-honored tradition and a favorite way to cook food in Providence, RI, during warmer months. Grill cleaning is a necessary step any time you cook outdoors. Fire safety experts recommend following the steps below to ensure that you clean your grill thoroughly, and thus lower your chances of starting a grease fire the next time you use it.

  1. Gather Your Supplies

For proper grill maintenance, you need the right cleaning supplies. A grill brush does most of the cleaning, while work gloves, foil, paper towels, stainless steel wipes and a broom provide backup. You also need a bucket filled with warm water and dish soap.

  1. Prepare the Grill

Before you begin your grill cleaning, detach the grill’s metal plates and put them in the bucket of soapy water. Empty the drip pan and put it in the bucket as well. If you have a propane grill, cover the heating elements with foil to protect them.

  1. Clean the Grill

Use the grill brush to scrub the inside of the grill. Particles that flake off can be wiped up with a damp paper towel. After the inside is clean, remove the foil from the heating elements.

  1. Clean the Attachments

One at a time, remove the plates and the drip pan from the bucket. Scrub them thoroughly with the grill brush and hose them off with a garden hose. Dry the attachments completely before returning them to where they belong.

  1. Wipe the Exterior

Cleaning the exterior is part of good grill maintenance too. Wipe down all external parts with a damp paper towel until you can see no traces of grease.

Learning how to maintain your grill is just as important as learning how to make a great steak on it. With a good grill cleaning technique, you don’t have to worry about your next cookout turning into a grease fire.

5 Steps of the Fire Restoration Process

6/24/2019 (Permalink)

Fire in an Olneyville, RI building

If your commercial building in Olneyville, RI, catches fire, the process of getting your building returned to normal will likely involve more than just fire damage cleanup. Technicians must also perform smoke removal and water cleanup. Here are the steps they take to restore your building.

1. Assess Damage

Before the fire cleanup process can begin, technicians must determine how much damage was done and what it will take to fix it. They can come up with an itemized list of tasks and an estimate of the cost to complete it. This list can also be helpful when filing your insurance claim.

2. Extract Water

A lot of water is used in putting out a fire. If your building has a sprinkler system, it probably limited fire damage and protected the structure, but the water still has to be removed. Firefighters also use a lot of water to put out the fire, so water cleanup is an inevitable part of the fire restoration process.

3. Remove Damaged Items

Furniture, supplies, inventory and equipment that are in the affected area must be removed and either thrown away or restored. Any materials in the walls, ceiling or floor that are ruined must also be removed.

4. Clean Area

The part of the structure that remains must be cleaned. Smoke and soot get everywhere during a fire. Smoke cleanup and disinfection are necessary before the damaged parts of the building can be rebuilt.

5. Restore Building

The parts of the structure that are torn out must be replaced before you can move salvaged items back in and reoccupy the building. Technicians add new insulation, lay flooring, rebuild walls and make the new structure match the existing aesthetic.
Fire restoration is more than just cleaning out soot and removing the smoke smell. It also involves water cleanup. Knowing the steps of the process can help you gain a clear understanding of the work that's happening in your building.

5 Things That may Help Save Water Damaged Contents

6/17/2019 (Permalink)

Flooding in commercial building in Federal Hill, RI

A deluge in one’s home is a nightmare to think about, but water damage in a commercial building takes it to a whole other level. A flooded company can mean expensive electronics; mechanical systems and even employee jobs could be at peril. Fortunately in Federal Hill, RI, there are water remediation professionals who are trained to help you get through such a situation.

5 Things That may Help Save Water Damaged Contents

Not all hope is lost if you experience a flooded company property. There are some techniques and processes that may help save some of your contents.

  1. Drying – If flooding is fresh water from a broken pipe for instance, carpet, sheetrock, some furnishings, and even some documents may be saved by drying them out quickly.
  2. Sanitizing – Non-porous surfaces that did not absorb water may be cleaned using detergent and chlorine bleach to disinfect.
  3. Mold remediation – If mold is properly removed and destroyed there will be less chance of recurrence
  4. Odor Removal – Standing water, or items that were not dried quickly
  5. Dry cleaning – Certain contents such as draperies or other fabric items may be sent out for dry cleaning in order to clean and deodorize them.

It may require the use of commercial extraction equipment and industrial fans to thoroughly dry out the building itself including concrete, carpets, pads and walls. In addition a dehumidifier can help prevent the development of mold. Mold spores thrive in damp conditions and can develop quickly, dryness is critical.

Metal, plastics and certain other hard surfaces may be scrubbed and sanitized using bleach and detergent. Dry cleaning can save many non-washable fabric items. Ionizers and ozone machines can help dissipate and remove odors due to bacterial growth.

If your flooded company premises in Federal Hill, RI cause you to wonder how you will get through such a disaster, get the help you need to restore a clean and sanitary work environment.

4 Tips for Making a Water Damage Claim

6/10/2019 (Permalink)

Bursting pipes will usually be covered under your homeowners policy

Water Damage Claim

Experiencing water damage in your Blackstone, RI, home can be frustrating and can cause a lot of worry. However, in most cases your homeowners insurance will cover the costs of repairing your home and replacing lost items. In order to get the process finished as quickly as possible, keep the following tips in mind.

1. Contact Your Insurance Agent Right Away

Failing to act immediately can cause problems when you want to make a claim with your insurance company. If you have damage from a leak or bursting pipes, you should call your insurance agent as soon as possible. Not only will this allow you to begin the claims process more quickly, but it will make it less likely that your claim will be denied.

2. Document the Damage

Your insurance agent may recommend an emergency restoration company to perform remediation and repairs on your home to fix the broken pipe. In most cases, they can help you to take pictures and document the damage that has occurred. If you want, however, you can begin this process before they arrive.

3. Perform Mitigation to Prevent Additional Damage

Something else you may want to do while waiting for the restoration company is to begin the mitigation process on your own. While you shouldn’t take any actions that could potentially cause further damage or that would be considered unsafe, it is a good idea to move smaller items to a dry location and block off the area as well as you can to keep water from bursting pipes from spreading.

4. Look Over Your Policy

While bursting pipes will usually be covered under your homeowners policy, it is a good idea to go over the details. Policies will vary between companies and individuals, so you should make sure you are aware of any limitations.

Because water damage can be costly to repair, you should do what you can to ensure the insurance claims process goes well. Providing your agent with the necessary information and doing your part to prevent further damage will make it more likely that the damage will be covered.

Understanding the Types of Mold That Can Grow in Your Home

5/23/2019 (Permalink)

black growth on a white wall If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types

Types of Mold That Can be Found in Your Home

When you learn that a mold outbreak has infested your home in Hope, RI, you may come across many different types of mold that have found their way into various parts of your living space. It’s important to understand the different forms of the substance, so you can quickly address your mold growth problem. Here is a useful guide to the various types of mold that can be found in your home.

Black Mold

One of the better-known types of mold that can appear in homes is Stachybotrys atra, which is also referred to as black mold. Like many other species, black mold grows in moist environments and feeds off the wet atmosphere. This moisture can result from any of these causes:

  • Water damage
  • Flooding
  • High humidity
  • Leaks

With enough moisture in the air, black mold will only continue to spread. Before this happens, it is crucial to contact a mold remediation expert immediately to schedule a black mold cleanup. 


Cladosporium is one of the most common types of household mold, and it tends to have a black or green hue. While it typically grows on wood and painted surfaces, it can also be found on the backs of toilets and air ducts. Similar to black mold, Cladosporium mold growth can occur in areas where high humidity or moisture is present.


Another common form of mold that can grow both indoors and outdoors is known as Aspergillus. It is primarily found on dead leaves and other decaying matter outside. When it attaches itself to clothing and shoes, it can be dragged indoors as well. Aspergillus may also be present on air conditioning units if they still contain traces of moisture.

If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types. By working with a mold remediation expert, you can resolve the issue and enjoy a cleaner living space.

Understanding the Fire Restoration Process

5/15/2019 (Permalink)

Security fencing the property after a fire in Reservoir, RI

Fire Restoration Process: Four Phases

The damage incurred by a fire can vary significantly, from small stove fires to more destructive electrical fires. However, despite the level of damage there is likely going to be some level of fire restoration work required to re-establish the structural integrity of your home. Unfortunately, many homeowners do not understand the process of restoration work and can end up feeling overwhelmed. Therefore, to put your mind at ease think of the process in four phases.

1. Securing the Property

A large fire will have its share of both fire and smoke damage, but before either of those issues can be dealt with a restoration company will want to secure the property. Using fencing, plywood and tarps, these companies will make sure that your home is protected against further damage from the weather and other sources.

2. Removing Debris

Once the property is secure, the fire restoration team will begin removing debris from inside of the property. They will remove any excess water from the rescue efforts and make sure that the remaining structure is secure and redeemable.

3. Cleaning the Home

After all of the debris has been removed, the damage cleaning can begin. During this phase, the smoke residue will be cleaned, and deodorization will take place. Additionally, the restoration crew will likely discuss and plan the next step of work.

4. Restoring the Structure

Before the reconstruction process begins, a restoration specialist in the Reservoir, RI, area will probably want to evaluate all plans with the homeowner, ensuring that all concerns are resolved before work begins. Once plans are approved, the construction team will take over and complete the restoration.

Fire restoration can be as simple as fixing some cabinetry and replacing appliances in a kitchen to a complete rebuild of a home. In either case, it is wise to have a professional handle the cleanout and rebuild, ensuring that you and your family remain safe.

A Healthy Roof Keeps Your Business Dry

5/8/2019 (Permalink)

Inspect the surface of the roof to make sure there are no cracks

How to Care for Your Commercial Roof

Mother Nature assaults your commercial structure from all sides. Naturally, the roof gets the worst of it. Roof damage is a constant threat to the structural integrity of the entire building. This threat makes roof maintenance a top priority. Following are some tips about how to care for your commercial roof.

Tip 1: Perform a thorough routine inspection during the off-season. Pick a time of year when you can perform the inspection and perform repairs with minimal risk of precipitation. It is important to:

  • Inspect drains and gutters to make sure they are clear
  • Inspect the surface of the roof to make sure there are no cracks or exposed surfaces
  • Inspect flashing and control joints
  • Look for signs of wind damage

Tip 2: Check the hardware that secures your roof-mounted equipment. Properly attached equipment will minimize roof damage in severe weather conditions. Use qualified professionals to reattach inadequately secured equipment.

Tip 3: Always be aware of the load limits of your roof. There are limits to how much weight your roof can bear. Blocked drains during periods of intense rain can turn small roof ponds into large lakes. Record-breaking snow or snow followed by rain or ice can also cause load problems. Be prepared to deal with these situations when these circumstances arise.

Tip 4: Check the underside of the roof. If possible, look at your roof from the inside. If you see evidence of leaks or damage, add those areas to your repair list.

Tip 5: No roof lasts forever. If your roof is old or showing signs of weakness, it may be time for a roof rebuild. An engineer can evaluate your current roof and recommend a course of action.

Weather can cause even the best-maintained commercial roof to fail. Roof damage never picks a convenient time to occur. When Mother Nature comes crashing in, it is comforting to know that there are storm damage mitigation teams in the Providence, RI, area. Your cleanup professionals are just a phone call away.

4 Reasons You Should Avoid Driving Through Flooded Streets

4/23/2019 (Permalink)

Evading a flooded street can safeguard multiple lives

Key Travel Tips

Traveling through a torrential rainstorm can be a harrowing experience for any driver. Although arriving at your destination as quickly as possible may be a priority, making wise driving decisions during extreme weather is important. Key travel tips, such as avoiding a flooded street, can keep you and your passengers safe. Because of potential dangers, ignoring this important advice can have devastating consequences.

1. Threat of Drowning

It’s easy to underestimate the depth of water flowing over a roadway, especially at night. Floodwaters can also wash away the road surface, leaving nothing for your tires to grip. Both scenarios create the potential for water to overtake your vehicle. Losing control of your automobile creates a dangerous situation and increases the risk of drowning.

In addition to an accurate depth, you may also fail to recognize water speed. A fast-flowing current can carry your car away from the roadway and make it difficult to swim to safety. You may also be injured by floating debris.

2. Electrocution Hazard

Traversing a flooded street may also be hazardous due to potential storm damage. High winds can, for example, cause downed powerlines. This scenario increases the risk of electrocution.

3. Perilous for First Responders

Fast-moving currents, exposed wires and debris also create a dangerous situation for first responders dispatched to the scene. Turning around and seeking an alternative route can keep yourself and rescuers out of harms way.

4. Destroyed Engine

Flooded roads can also be detrimental to your vehicle’s integrity. Water intake can stall and destroy your engine, resulting in potentially costly repairs that could have easily been avoided.

A significant rainstorm can cause significant storm and flood damage in Hope, RI. Driving through the deluge can be a dangerous challenge. Although it may delay you from reaching your desired destination on time, evading a flooded street can safeguard multiple lives. For this reason, Turn Around Don’t Drown should be the travel tip you never ignore.

How To Stop Water Damage From Spreading

4/16/2019 (Permalink)

Water damage in a Resevoir, RI commercial facility

There are several problems you don't want to put off resolving when you own commercial property. Water damage from bursting pipes definitely falls in that category. The longer you neglect the damage, the worse it can get. Not only can the damage itself spread as water seeps into more materials but also secondary damage such as mold could occur. Here are a few tips on how to keep these things from happening.

Pipe Repair

It doesn't do much good to try to clean up damage unless you take care of the problem that caused it. You can alleviate the source of the issue by checking the following things off your to-do list:

  • Turn off the main water valve.
  • Shut off power to the affected area.
  • Fix the broken pipe.

Technicians may have to remove some of the standing water before bursting pipes can be fixed. Once the pipe repair is complete, however, you don't want to waste any time calling water damage specialists to take care of the cleanup.

Quick Cleanup

Just because the water flow has stopped doesn't mean the damage can't spread. To avoid secondary damage, hire technicians who handle water damage in Reservoir, RI, to restore your building. These experts can arrive within hours of your call to assess the problem. They can then devise a plan so that you know exactly what the remediation process will look like. It's a good idea to hire technicians who take you all the way through the process from water extraction to full restoration. Working with the same team all the way through improves efficiency, which limits the time mold has to grow.

If bursting pipes are wreaking havoc on your building, it's important to get the problem handled swiftly and expertly. Fix the pipes and then have the damage repaired quickly to increase your chances of avoiding secondary damage.

Everything You Want To Know About Mold Remediation

4/10/2019 (Permalink)

Black mold can create musty unpleasant odors.

Mold spores are all around us, so there’s the potential for mold to turn up anywhere on your property, at any time. The bad news is that you can’t truly remove black mold, but mold remediation is the next best thing. Never heard of it? Read on to understand what it means and how it can help your  Providence, RI, property get back on track.

What Is Mold?

Mold is best described as a type of fungus made up of small organisms. These organisms are found everywhere, thanks to the lightweight, airborne spores they use to reproduce. Believe it or not, mold is only a problem when it finds a moist area in building and starts to grow. Some of mold’s favorite spots in which to grow include:

  • Attics
  • Crawlspaces
  • Damp basements
  • Bathrooms

As mentioned before, because mold spores are so numerous and moveable, you’ll never truly get rid of all of them and their potential to replicate. But mold cleanup via remediation presents the next best thing.

What Is Mold Remediation?

Rather than trying to eradicate mold, remediation is centered on resetting mold levels to lower levels where it isn’t likely to reproduce. It’s important to understand that while the remediation concept sounds simple, it’s a multi-step process best left to experts. Those experts will:

  • Inspect your property to assess black mold damage
  • Take steps to contain the mold
  • Filter your air
  • Remove visible mold
  • Clean walls, furniture, etc.

Remediators will also help you understand the source of moisture feeding the mold - a critical step in ensuring that your mold problems won’t be back anytime soon.

Many businesses have learned the hard way that black mold can be a big hassle. It can create musty, unpleasant odors at best and completely ravage your property at worst. While you can’t remove it, remediation is your best option. Contact a local mold remediator today and get a handle on the fungus.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

A Mystery of Flushing

3/11/2019 (Permalink)

A leaking toilet in Elmwood, RI

3 Causes of A Leaking Toilet

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.

1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in the Elmwood, RI, area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.

The Unreliability of DIY Mold Testing Kits

3/4/2019 (Permalink)

Mold testing should be left to the professionals

The Unreliability of DIY Mold Testing Kits

When you come across potential mold in your home, you are likely met with feelings of anxiety and dread. Also, while you may already know that it is not the safest idea to handle even suspected mold on your own, there may be feelings of embarrassment at the thought of having someone out to inspect your home. Therefore, you may do what you feel is the most rational thing, and you go to the local big box chain to purchase a DIY mold kit. However, while there are several kits available, it is essential to understand that DIY mold testing is not definitive or even accurate.

1. Perpetual False Positives

While a mold kit may provide good and trustworthy information on occasion, these tests are notorious for giving false positives, meaning that a test may say mold when you have none. Additionally, professional tests are performed in a controlled way, resulting in a better result without risk of cross-contamination.

2. Mold Spores versus Infestation

Mold testing performed on your own may also fail to distinguish between mold spores and an infestation. The truth is that every home has some level of mold spores present and no amount of cleaning and removal will eliminate all spores 100 percent. While not every house has a mold infestation, it is critical to identify through professional tests which you are dealing with.

3. Hidden Threat

Also, many home tests only focus on surface areas, which then provides a limited view of potential threats. Many infestations occur in hidden areas, such as in wall cavities or crawlspaces. Swabbing the surface of a wall, counter or ceiling will likely not inform you of the real damage and threat.

4. Environmental Hygienist and Remediation Specialists

DIY mold tests are no match for the professional tests performed by environmental hygienists and mold remediation specialist in the Fox Point, RI, area. These individuals are specially certified and trained to deal with the testing, diagnosing and removal of a variety of molds.

Mold testing should be left to the professional. While home kits provide a cost-effective means for initial tests, these products are known for false positives and other limitations.

Commercial Flooding

2/22/2019 (Permalink)

Commercial Water Damage.

Whether your business was caught in the middle of a natural disaster or your pipes burst in the winter, flooding can cause serious damage to your office and its contents. Perhaps you’ve cleaned up the area and dried it out, but there’s still one thing that lingers: the smell. Mold growth and sewage loss can leave a pungent scent that’s hard to get rid of. What happens after a flood is that the gasses from the debris end up trapped in the building and remain there even when dried.

If you’re suffering with the smell of a recent flood, here are a few tips on how to disinfect and deodorize.

  1. Treat Carpets and Flooring

 One of the main culprits behind bad odors left behind is the floor itself. If your carpet is installed over cement, you’ll have to remove the carpet to clean it. Then, before you reinstall the carpet, it’s suggested that you seal the floor with an antibacterial spray. This will help combat the mold growth that caused the odor to begin with.

  1. Use Household Cleaners

 In case of the odor left behind after a flood, you have a few different tools that you can utilize. First, consider fabric refreshers and a combination of vinegar and baking soda for bad smells. In addition, consider disinfectant sprays. Disinfectant sprays can beat the smell at the source and create an environment that is unconducive to mold growth.

  1. Invest in Air Purifiers

An air purifier can help rid your building of more than just the odors caused by recent flood waters. With an air purifier, you can completely change the quality of your air. While it eliminates the cause of the odors, your house will smell beautiful in no time.

If your commercial property has a bigger challenge with odor after flood water has been removed, you can rely on a restoration specialist to help you. Recovering from a flood in Providence, Rhode Island can be intimidating, especially when you have a smell that just won’t go away. However, with these 3 simple tips you will be on your way to a sweet-smelling building.

SERVPRO Is Prepared for Major Storms

2/18/2019 (Permalink)

SERVPRO of Providence has a mobile command center ready for any storm

What happens when a Olneyville, RI, disaster recovery company doesn't have the equipment it needs? When a significant storm or disaster strikes, local companies aren't always prepared for an adequate storm response. The company many not have the necessary equipment or workforce to handle cleanup to the necessary expense. This is especially true when commercial properties are hit during a natural catastrophe.

  • Hospitals and associated facilities require immediate disaster response services.
  • Property managers are responsible for the safety of people in and around buildings.
  • Universities and schools have large numbers of people and supplies onsite.
  • Government facilities and program shutdowns affect many employees and members of the public.

Access to Corporate Resources

Fortunately, SERVPRO disaster recovery franchises have access to corporate resources. When local communities are hit by tornadoes, blizzards, or floods, storm response teams are mobilized from a network of carefully positioned centers. This means that if a blizzard knocks out power and services to a small community, resources from larger metropolitan areas can be used in response.

Preferred Vendor Status

The storm damage company works closely with many insurance companies and is often a preferred vendor. Residential and commercial customers may find they can get the go-ahead from their insurance providers for cleanup and recovery efforts more quickly when working with an approved storm damage recovery company.

Specialized Catastrophe Division

In the case of a true catastrophe, SERVPRO has a large loss division with specialists who have been trained to handle disasters of any size and specifically for exceptionally large disasters. These teams are ready to handle events like the Hurricane Katrina or California wildfires. The specialized team travels with resources pulled from more than 1,700 franchises and with access to a broad network of command centers.

When Olneyville, RI, needs professional disaster recovery services, SERVPRO has the people, the equipment, and the training to help communities get back on track. They can step in when other options aren't enough.

How to Deal with Commercial Fire Damage

2/13/2019 (Permalink)

Fire Damage in Downtown Providence Facility.

Fire damage is difficult to handle all on your own. It can be problematic because of the fact that you know nothing about fire restoration or how to handle a loss. If your fire was a result of an electrical fire or utility room fire, it's nice to know that there are fire restoration experts specializing in commercial fire damage. These pros can handle the soot damage as well as the smoke damage present after the fire has been put out by the firefighters using their fire hoses and fire trucks.

How to Deal with Commercial Fire Damage

Fire Damage Problems

The problem with commercial fire damage is that it can spread very quickly and cause a number of other issues. If you have had an electrical fire or utility room fire, it's important to realize that there are tons of experts besides firefighters who can handle the loss. The fire restoration pros come to your place of business and deal with the soot damage and smoke damage left by the fire damage itself. They can also put in a fire sprinkler system and fire suppression system for your needs.

How to Call in the Fire Restoration Experts

The best way to call in the pros handling fire damage and commercial fire damage is to contact one local to your home. These pros can come out to your house and do a thorough cleanup of the smoke damage and any remaining soot damage that is present. Once you make the decision to work with them, they can also put in a fire sprinkler system and fire suppression system for you. The firefighters who had used their fire hoses and fire trucks to get rid of the fire will also help with this.

What to Know About Commercial Fire Damage

Soot damage and any seen smoke damage are both very problematic for the average home or business. It is also important that you have a fire sprinkler system and fire suppression system put into place so that you can be sure you're going to prevent it from happening in the future. This prevents you having to call in the firefighters to use their fire trucks and fire hoses again. The electrical fire and utility room fire will also need to be remedied when you contact the pros.

Calling in the Pros

The professionals can put a fire sprinkler system and fire suppression system into place in order to make benefit of it. They can handle the electrical fire or utility room fire that you've been dealing with in the past. Once the fire trucks are gone and the fire hoses have left their damage, it's important to call in the experts to help out with this task. This is not something that you should be attempting to do on your own, as it can be incredibly difficult to handle the issue yourself without the proper skills and tools. Now that you know how important it is for you to get help, it's great to find out why there are so many options available to you.

Now that you know how important it is for you to get the work done, it is important that you work on having the professionals help with this task. There are tons of experts out there who will be more than willing to assist in what you need to have done. This is something that you will find to be incredibly beneficial in more ways than just one, allowing you to reclaim your home and get it back to where it needs to be without needing to do all of the work yourself. This is why it is so important that you work with the experts to ensure that you're doing something ideal for yourself and for the overall effects of your home after you have dealt with some type of fire in the house or business.

What To Do When Mold Is Found In A Providence, Rhode Island House

2/13/2019 (Permalink)

Mold in a local Downtown Providence home.

There are quite a few people who may find mold or mildew in their home in Providence, RI, and they must take steps to ensure that they have done something about the terrible odor in the house.  A Microbial growth or fungus in the house may cause quite a few problems for the homeowner, and this article explains how the house may be cleaned to ensure it is safe to enter every day.  Steps that are taken by an environmental hygienist during mold cleanup will be quite varied, and each step must be completed properly to make the house safe again.

What To Do When Mold Is Found In A Providence, Rhode Island House

#1:  Finding Mold In The House

 Finding mildew or a fungus in the house is not all that fun for a homeowner, and they must feel as though they have cleaned out the home completely before moving back in.  There is a musty smell that is created by a microbial growth in the house, and a fungus may hide away for some time before it it cleaned up.  The growth may spread, and there is a chance the people in the house will be sick because they are breathing in dirty air all the time.

#2:  Cleaning The House 

An environmental hygienist in Rhode Island will ensure they have checked the home from top to bottom, and they will begin a cleaning process that scrubs out every bit of what was found.  Growths that are found in the house are quite difficult to clean with standard materials, and they  must be scrubbed using something that was made for that purpose.  Mold cleanup is not complete until the home has been inspected by a professional, and they will not sign off on the home being clean until they know the house has no signs of any growths at all.  They will complete an inspection to ensure everything has been done properly, and they will give certification to the homeowner when finished. 

#3:  How Long Does The Process Last? 

Anyone who calls for services in Rhode Island must allow proper time for the work to be done.  They will notice quite quickly that their home will be much cleaner after time has been allowed for their homes to be cleansed.  The house will be cleansed in a manner that is easy for everyone to understand, and the smell that is found in the home will begin to fall away after a time. The company will begin to do air quality tests in the house, and they will pass on all results to their homeowners.  The homeowners who has information on their homes are more likely to feel comfortable when they reenter the home, and they may use the information they were given when selling the home.

 #4:  The Home Must Be Checked Often

 Homeowners who have concerns about their homes must have someone come out for an air test that will help them ensure the building is safe to inhabit.  They may have a yearly test done that will help them find the quality of the air, and they will notice how simple it is to complete a test once they have begun with the company. Someone will come out to the house prepared to help them, and they will show the homeowner how the air has compared with the last year. Results are checked often, and the comparison will show if there are more growths in the house.

Every homeowner who has concerns about growths or other toxic materials must begin working with a mitigation company at once. They will speak to the company about how the growths may be cleaned, and they will learn what is required to keep the house clean.  A free estimate will be created for the customer, and it will show them the work that needs to be done.  The work will be done in a manner that is consistent with industry standards, and the homeowner will notice they have several options to keep the house clean regardless of how bad the problem is.

What Can a Flood Cut Reveal?

2/11/2019 (Permalink)

Only a mitigation expert should make a flood cut at a building in Federal Hill, RI

Commercial property owners in locations prone to flooding may have heard of a flood cut. This procedure involves cutting out drywall one foot above the highest point of flood damage. Flood cuts enable damage mitigation experts to determine the extent of moisture present behind a wall. Here are several things this type of cut may reveal.

The Extent of Damage

A flood cut can help experts determine how much water is present in wall cavities. Standing water or residual moisture can heighten the risk of mold growth in a structure. A flood cut can also indicate other types of damage:

  • Saturated drywall
  • Ruined insulation
  • Hidden moisture

Depending on the degree of damage, restoration experts may recommend that owners have restoration professionals tear out and replace drywall and insulation. If damage is less severe, increased ventilation and a dehumidifier can promote drying.

Whether Tearing Out Is Necessary

Porous materials such as drywall and insulation can be ruined by saturation with water and will pose a heightened mold risk. The category of water damage is an important consideration. If water damage resulting from a broken pipe is addressed quickly, drying may be all that is necessary. Contamination is probably a factor for damage caused by a sewer backup or flooding, and more extensive cleanup and restoration may be necessary.

Whether Mold Is Present

If water damage occurred more than 48 hours earlier, a flood cut can help experts determine whether mold is growing. This procedure may expose an amateur to mold spores. For this reason, business owners should not attempt to make a flood cut, particularly if a musty odor or other indications of fungal growth are present.

Only a mitigation expert should make a flood cut at a building in Federal Hill, RI. To determine whether this procedure is necessary after flooding, contact a service that specializes in storm and water damage.

Clothes Dryer Safety Tips to Prevent Fires

2/4/2019 (Permalink)

The lint trap should be cleaned between all loads of laundry

Clothes dryers are involved in thousands of house fires each year, and the highest number of these occurs in fall and winter. The majority of these fires start because the dryer is not cleaned and maintained properly. Luckily, there are some simple tips available to help keep your home in Blackstone, RI, safe from a dryer fire.

1. Installation

Using the correct electrical outlet and plug to hook up your dryer is essential. To ensure that installation is completed properly and safely, consider calling a professional to connect your dryer. Like all electrical appliances, dryers come with warnings and instructions from the manufacturers, and you should read over these carefully.

2. Cleaning

The lint trap should be cleaned between all loads of laundry. The back of the dryer should also be cleared, as lint can build up in this area. Every few months, the vent pipe or exhaust should be emptied using a plumber’s snake in order to avoid a lint fire.

3. Proper Use

Using your dryer properly can also protect your home from a dryer fire. Avoid overloading your dryer with too much clothing at once. Do not dry items with rubber, foam or plastic, such as bathroom mats with rubber backing. Never place clothing with oil, gas, alcohol or any other flammable chemical in your dryer. Always turn the dryer off before going to bed or leaving your residence.

4. Maintenance

Routinely inspect equipment parts, such as the venting system, to ensure that there is no damage or build up of lint. Keep the area around the dryer clean and free of anything flammable. Check outside venting for blockages, such as birds nests. Unplug or disconnect dryer if you will be away for an extended period.

A dryer or lint fire is almost completely preventable, but homeowners must take proper precautions. If your residence has been damaged in a dryer fire, don’t hesitate to reach out to a fire restoration service today.

Recognizing Mold – What It Is and Isn’t

1/21/2019 (Permalink)

Bedroom wall damage in Hope, RI

Most property owners know to have a high index of suspicion if you see something black and furry growing on your walls. But do you really know what’s black mold and what’s something else? Knowing the difference can make a big difference for your wallet, not to mention your peace of mind. A house mold inspection is your best bet but here are also a few tips for knowing what is mold in your Hope, RI, home, and what’s not mold.

Understanding Mold

Recent years have seen mold gain lots of media attention. It’s not always harmful – indeed, some forms are used to make medicines. But some of the nastier sorts have been linked to:

  • Eye and throat irritation
  • Allergies
  • Unpleasant smells
  • Damaged property

What Mold Isn’t
Surprisingly, there are numerous mold lookalikes.

- Mildew
This actually is a kind of mold. But mildew tends to grow on flat surfaces and causes far less damage than mold.
- Dirt
With its black, sooty and caked-on appearance, dirt can be a surprising lookalike for mold. But even stubborn dirt doesn’t require professional removal – just a sponge and some elbow grease.
- Soap Scum
Gathering in wet areas, soap scum can also darken and look like mold. But soap scum doesn’t tend to smell and like dirt, it’s easily removed with a little effort. A mold inspection can help spot the difference.

What Mold Is
So, we know what isn’t mold, but what is? You can get some general clues if what you are seeing is:

  • black and velvety in appearance
  • has a musty odor
  • doesn’t wipe off
  • is in a dark area

The best way to know what you’re dealing with for sure is to get a mold inspection. Next, you’ll know what steps to take for mold removal and to ultimately get your property back in tip top condition.

How To Deal With Water Damage in Your Ceiling

1/15/2019 (Permalink)

Ceiling after water damage in Resevoir, RI

When water gets into your Reservoir, RI, home’s ceiling, it’s reasonable to worry about getting water in light fixtures among other potential issues. Ceiling damage can tricky to fix, but it is doable. Here are a few things you may want to know.

Know What to Look For

If you think there may be water damage in your ceiling there are a few things you can look for

  • Discoloration in the ceiling surface
  • Soft spots in the material
  • Bubbling or warping of tiles, paint or surfacing
  • Areas showing drip marks around the top of walls
  • Condensation around light fixtures

Remember, if you think you may have water in or around a light fixture or fan, it’s important to turn the electricity to the area off.

Find the Source of the Problem

When investigating any problems with water in light fixtures it’s important to locate the source of the problem. In some cases, it may be a leak in the roof, but there’s also the possibility of a leaking pipe among other things. Finding the source will allow you to remedy the problem and prevent future issues.

Contact a Professional When Needed

In many cases you may want to contact a local water damage restoration service to help conduct repairs. They should know how to find the source of the problem and make any repairs necessary. This team of professionals may also be able to help with leak and flood prevention, offer cleaning services, and some may even be able to work with your insurance company to help ensure that every step of the process goes smoothly.

When dealing with water in light fixtures and other ceiling damage it’s important to remember to put safety first. A professional should have the tools and knowledge necessary to do the job properly, so if you don’t feel comfortable handling the situation yourself it’s best to contact one in your Reservoir, RI, area. It’s also important to locate the source of the problem so you can prevent future issues. Knowing what signs to look for may help.

What Causes Smoke Odor Damage?

1/7/2019 (Permalink)

After a smoke or fire damage your building in Providence, RI will need cleaning

Causes of Smoke Damage

Smoke odor can be very persistent. If a smell lingers after a fire at a commercial property in  Providence, RI, property owners or managers should identify and eliminate the sources of the odor. Here are several causes of smoke damage that can be eliminated through smoke cleaning.

Smoke Particles

Smoke particles can be as large as several microns and range all the way down to 0.001 micron. There are several ways to filter out larger particles:

  • Air filters or purifiers
  • HEPA filters
  • HVAC air scrubbers

None of these methods will be able to eliminate the most miniscule smoke particles. It will be necessary to neutralize the odor of these particles in order to get rid of every trace of damage.

Lingering Traces

Very small smoke particles can cause odors to persist even after filtration. Smoke cleaning professionals use several odor neutralization methods:

  • Ozone machines
  • Hydroxyl generators
  • Thermal fogging
  • Vapor modification

All of these methods are effective for eliminating smoke smells. Ozone machines and thermal fogging work quickly, but require evacuation. Hydroxyl generators and vapor modification take longer to achieve the same level of odor neutralization, but treatment can continue while occupants remain in a structure.

Surface Residues

Smoke smells may also be due to residues found on surfaces such as ceilings, walls, furniture, or window blinds. Restoration experts may use chemical sponges or wet cleaning solutions on surfaces. Furniture and other textiles may benefit from dry-cleaning or foam treatments. These methods may remove discoloration and odors from items or materials that have sustained damage.

A smoke cleaning service can recommend solutions for eliminating particles, residues, and any traces of smoke damage lingering in a structure in  Blackstone, RI. Property owners may need to document and maintain proof of damage in order to demonstrate the need for professional cleanup services. Smoke odor remediation may be covered by commercial property insurance policies.

What is a Category 3 Water Loss?

12/29/2018 (Permalink)

Providence Home with Water and Wind Damage

Flood water is classified based on level of contamination: category one, two or three. Knowing what type of flood is an important factor for how to approach the cleanup situation. Category three water requires the most careful deliberation to properly clean the mess. Here’s what you need to know.

What Is Category 3 Water?

Category one water is often referred to as a “clean water” flood, referring to non-contaminated water, but category three, or “black water,” is on the other end of the spectrum. Black water is defined as such because it may contain some of the following contaminants:

  • Microbes
  • Chemicals
  • Fungi
  • Heavy metals
  • Bacteria

Anytime there is a natural flood in Providence, RI, the water is considered contaminated. This is true for rivers, creeks, and sea water. Most black water floods are caused from something more familiar to your environment: sewage overflows. A toilet overflow is one of the most common causes of a category three flood in a commercial building, so it’s important to know what to do if you experience black water flooding in your building.

What Can You Do While You Wait?

As in the case of any flood water, safety is the first step, but with a black water flood that means taking some added precautions. While a flood remediation expert will do the work and guide the way, here are some things you can do while waiting for help:

  1. Make sure electricity is off.
  2. Protect your skin from contact with the contaminated water.
  3. Act quickly to remove all water.
  4. Remove smaller items from the flood area.
  5. Lift furniture onto blocks or use aluminum foil to prevent wood from absorbing water.
  6. Turn up the air conditioner, use fans, or open windows to allow maximum airflow.

Help Arrives

Knowing how to recognize category three flood water and how to start the initial cleanup are helpful to minimizing damage while you wait for help. Water mediation specialists have experience dealing with these types of floods and use their knowledge and specialized equipment to clean it up the right way.

How To Extinguish a Grease Fire at Home

12/27/2018 (Permalink)

Fire damage in Hope, RI

Nothing interrupts the flow of life in Hope,RI, more than a home fire. A blaze can start from many different causes, but one of the hardest to control is a grease-based fire. Your first impulse when fire is staring you in the face is to douse the flames with water. In the event that grease catches fire, you absolutely must not put water on the fire. It will cause it to splatter and spread. So what can you do to put out a grease fire safely?

Steps To Put out a Grease-based Fire

  1. Turn off or unplug heat source if possible (oven, burner, etc.)
  2. Pour generous amounts of baking soda over the fire
  3. Cover to smother the flames using a non-flammable item such as a large pot or lid
  4. If you cannot extinguish it immediately, get out of the house and call 911 for help
  5. Again, NEVER put water on a grease fire

Prevention is Your Best Bet

Prevention is also extremely important. Use extra care in the kitchen to keep your burners clean during cooking and avoid letting fats and oils over heat. Take care to keep combustible items away from the cooktop and take care when leaning over pans and burners. Broiling in the oven or baking foods that spatter or drip grease onto heating elements can also be a hazard. Never leave the oven unattended when broiling.

A grease fire can be difficult to battle and can cause a lot of damage. If this happens, you will need the help of professional restoration services in Hope,RI, to help with the fire cleanup. Greasy residue and soot is likely to have deposited itself on walls, cabinets, furniture and other surfaces and will require special handling to remove it completely. The odor from burnt grease is particularly putrid as well, and may require expert help to get rid of it.

How Many Days Does Water Damage Cleanup Take?

12/12/2018 (Permalink)

Water mitigation with air mover in a Providence,RI home

If unexpected bursting pipes in your home created a flood recently, you may be wondering how long it will take to clean up the water damage. It is easy to understand why a proud homeowner wants to know if and when things will be back to normal. Keep reading for the answers you are looking for.

Typical Cleanup Timeframe

A good Providence,RI, water damage restoration company should be able to take care of the cleanup process in about three to five days. Many technicians are able to come to your home on an emergency basis to quickly survey the situation and develop a thorough remediation plan for your bursting pipes disaster. Although the steps may vary according to circumstances, they often include these interventions.

  • Remove soaked carpeting, curling floor tiles or ruined wood floors.
  • Drill holes and use instruments to check moisture in the subflooring and drywall.
  • Use commercial fans and dehumidifiers to remove dampness.

In some cases, these professionals will be able to restore valued photographs, important papers and other hard-to-salvage items. Keep in mind that you should also find a way to fix the broken pipe or pipes during this time to prevent further damage. If you are not able to repair the problem yourself, contact a qualified professional to take care of the matter to protect your home and belongings to the best of your ability.

Exceptions in Special Circumstances

Sometimes, your home will require more thorough cleanup that could take extra time beyond what is normally required by a restoration team. For example, a soaked wood floor may require between seven and ten days for proper renewal. Talking to the on-site team about their cleanup plan and expected timeframes is your best bet if you want to know what the process will involve.

Bursting pipes and moisture destruction can be tough for anyone to face, but having the help of knowledgeable professionals can make a difference in most situations. A damage remediation team that knows the unique challenges of emergency flood circumstances can help the restoration process go as smoothly as possible for you, your family and your Providence,RI, home.

Who Pays for What After a Fire at an Apartment Complex?

11/22/2018 (Permalink)

Fire damage in a Hope,RI kitchen

Apartments are an essential part of lively communities. After all, these structures allow landlords to make money while providing tenants with a decent place to live. Of course, like all buildings, apartments are not immune from fire damage. After an apartment fire occurs, landlords and tenants in Hope,RI, often wonder who pays for what?

Analyzing Affected Areas

Fires have a way of affecting many parts of a building. While flames may destroy only part of the structure, smoke may infiltrate seemingly untouched areas. When analyzing damage, inspectors must consider the following:

  • The entire apartment building
  • Specific rental units
  • Exterior landscaping
  • Common areas
  • Tenant belongings

Identifying Ownership

Unlike private homes, apartment buildings have shared ownership. While the landlord owns the building itself, the tenant likely owns the furnishings and belongings inside the unit. When determining who is responsible for repairing or replacing damaged items, ownership is key. The landlord’s insurance policy probably covers fire damage to the structure. If the tenant does not have rental insurance, he or she must pay out of pocket for damage to personal belongings following an apartment fire.

Taking Care of Restoration

Many apartment fires are not a complete loss. Rather than bulldozing the apartment building, landlords may decide to work with a reputable fire-restoration service. When doing so, landlords usually pay cleanup costs that relate to the apartment, its flooring and its fixtures. The tenant, though, must pay restoration costs for personal belongings, clothing, keepsakes and furniture.

Whether you are a landlord or a tenant, you don’t want to go through an apartment fire. If, however, your rental unit sustains fire damage, you must know who is responsible for covering what expenses. By thinking about ownership and cleanup costs, you can better plan for disaster. You can also determine the sort of fire insurance you need to cover to protect your individual interests.

4 Steps To Fix a Storm-Damaged Roof

11/15/2018 (Permalink)

Hail damage to roof in Wayland,RI

Four Roof Repair Steps To Resolve The Problem

Hail and wind damage can lead to major roof problems. Missing or cracked singles or broken seals may cause leaks that threaten the interior of your home and even lead to serious secondary issues, such as mold growth. Take immediate action to document and mitigate the full extent of the damage. Follow these four roof repair steps to quickly resolve the problem.

1. Document Damage

Take photographs or videos of damage resulting from hail, wind, or other storm conditions. This footage can help to support a home insurance claim. It is important to capture this evidence prior to taking any mitigation measures. The case for coverage may be even stronger if you also have relatively recent footage of the condition of your roof prior to the storm.

2. Mitigate Damage

Board up and use tarps to keep out debris and additional moisture until repairs can take place. If leaks have penetrated into your attic or the interior of your home, you should also remove water and try to dry out the damage to the best of your ability.

3. Schedule Repairs

If a storm has affected many homes in the area, it may be a while before roof repair is possible. You should make an effort to schedule these repairs as soon as possible after observing signs of roof damage.

4. Choose Storm-Resistant Materials

If you live in a region prone to adverse weather that is known to damage roofs such as high winds or hail, you may want to invest in having roofers use storm-resistant materials in repairing or rebuilding the roof of your home.

If your roof has recently sustained storm damage, you should notify your insurance company and schedule roof repair sooner rather than later. Take immediate action to mitigate the damage and rely on the expertise of a residential storm damage repair company in Wayland,RI.

3 Misconceptions About Bleach and Its Ability To Eliminate Mold

11/15/2018 (Permalink)

Mold containtment to commercial property in Reservoir,RI

3 Misconceptions About Bleach

Many commercial property owners in Reservoir,RI, consider bleach to be a blessing to their cleaning regimens, assuming that its overpowering chemical smell and glowing reputation can do no wrong. Unfortunately, when you’re dealing with a mold issue in your building and you need fungus cleanup that lasts, this common cleaning solution simply can’t handle the task. Here are three misconceptions about the favored cleaning product and why it doesn’t work against destroying mold growth in your building.

1. Porous and non-porous surfaces create different habitats for mold. While the appearance of mold spores look easy to remove with a few simple swipes and a basic cleaning solution, many forget to take into account the root system of mold that grows beneath any porous surface. Therefore, a quick sweep with a harsh cleaning solution across any surface made of drywall, wood or fabric won’t completely cleanup mold, as the roots can effectively survive and reproduce again over time.

2. Using bleach does more harm than good to your property’s environment. Extreme chemicals like chlorine and the by-product dioxin present in this all-powerful liquid can actually create a more toxic environment than there was to start. It leaves behind fumes and pollutants that can build-up and create health concerns for any occupants in your building. The use of such harsh chemicals is why it’s best to leave proper fungus cleanup to experienced mold remediation specialists who can appropriately dispense more environmentally-friendly methods of mold removal.

3. Chlorine can evaporate and diminish the potency of the liquid. Depending on the age of your product and how tightly sealed the container was since it was first opened, the effect of the chlorine could have greatly dissipated, leaving it fairly useless as a solid, all-purpose cleaning treatment.

Do Away With Mold For Good, Without Fail

When you’re trying to eliminate mold in your Reservoir,RI, commercial property, it’s best to utilize serious treatments that will do the job right. Understanding why society’s most favored cleaning product isn’t the most effective solution to fungus cleanup is a great first step in the right direction.

How To Stop a Fire Alarm From Beeping

10/18/2018 (Permalink)

Remember to replace the batteries of your fire alarm in your Wayland,RI residence

A fire alarm that starts beeping when there is no fire or smoke requires maintenance. The specific steps to reset your alarm or change the battery depend on the alarm design. Here are three ways to determine what is wrong with an alarm and ensure that it is functioning properly to limit fire damage.

1. Reset and Clean the Alarm

If you are using an alarm powered by a nine-volt battery, detach the unit from the mounting bracket and remove the battery. Press and hold the reset button on a sealed 10-year model with a lithium battery. If the alarm is hardwired, turn off the power supply at the circuit breaker, detach the detector from the mounting bracket, and disconnect the power supply (if present). Press and hold the test button for 15 to 20 seconds. You can also use an air blower to clean out the vents prior to reinstalling the alarm.

2. Change the Batteries

If a fire alarm powered by a replaceable battery starts beeping again, you probably need to change the battery. Switch out nine-volt or other replaceable batteries every six months to one year.

3. Deactivate and Replace the Alarm

If an alarm keeps beeping after being cleaned and having the battery changed, you may need to replace the unit. Remove the batteries from models that rely on them before purchasing and installing another alarm unit. If the model has a sealed 10-year long-life battery, disconnect the alarm and use a screwdriver to pierce the icon of a straight line next to an arrow on the back. Turn the screw to the off position to permanently deactivate the model and drain the battery.

A functional fire alarm can help you limit the amount of fire damage to your residence in Wayland,RI. If a fire breaks out, contact a fire and smoke damage restoration company.

What To Do When You Lose Power

10/11/2018 (Permalink)

Storm season means an increased chance of power outrage in Elmwood,RI

Ice, snow and high winds can wreak havoc upon power lines. Storm season means an increased chance of a power outage. Losing power at your business in Elmwood,RI, doesn't have to mean losing valuable data or working hours, though. There are a few things you can do to make sure all your files are saved and accessible for workers.

Have a Generator

Every building should have at least one portable generator that can keep the power going when the municipal supply is cut off. A backup generator can help maintain electricity to various items:

  • Basement sump pumps
  • Office equipment
  • Lights
  • Computers
  • Heating system
  • Fire system

A generator not only keeps your business running but also keeps your building protected from certain hazards that may accompany the storm. If the basement floods, for example, remediation experts can resolve your problem faster if you have a working sump pump to remove most of the water before they arrive. You can save a lot of money on repairs and lost revenue if you can maintain basic functions after a power outage.

Seek Alternate Sources

Between the time when the power goes out and the generator kicks in, it's helpful to have sources that can help employees save what they're working on. Plugging each computer into an uninterrupted power supply does just that. The UPS lets the device run on its battery until another power source can take over. Because it's difficult to predict how long you may be without power, especially if you don't have a generator, it's important to make sure that the battery is strong and that employees only use their computers for essential functions so that it can last as long as possible.

A power outage doesn't have to spark widespread panic as employees lament the loss of documents they worked hard to create. By taking a couple of precautions, you can implement solutions that outlast the blackout.

Basic Homeowners Insurance: Is a Flooded Basement Covered?

10/4/2018 (Permalink)

Flooded basement in a Providence,RI home

Insurance coverage does not mean you are covered for everything. A basement flood, for instance, may or may not be covered depending on the cause. Read the list below to discover the issues most insurers do not cover.

1. Neglected Maintenance Issues

Most insurance providers will not cover what they consider neglected maintenance issues. For instance, if an exposed pipe has corroded leading it to break, then an insurance company may not cover the damage because the problem was visible and could have been mitigated. Performing both routine maintenance and regular inspections can help alleviate potential risks of water damage.

2. Broken or Malfunctioning Appliances

While a basement flood caused by malfunctioning or broken appliances may be covered under a homeowner policy, the replacement of the equipment likely won’t be. However, the coverage also depends on the cause of the equipment failure. If the equipment failed because it was not adequately maintained, it will likely not be covered. If it was a sudden occurrence and no amount of preventative maintenance would have made a difference, then the damage probably will be covered.

3. Outside Sewer Backups

If flooding occurs because of a city line backup, then most homeowner policies will not cover the damage. Damage caused by the failure of city lines and not directly related to your homes plumbing are considered outside sources, meaning that your insurer is not liable. There are special endorsements that can be added to most traditional policies to protect against this type of event.

4. Floods and Natural Disasters

Natural disasters, especially floods, need to be specified in your policy. If a natural disaster is not defined, then it may mean that you are not covered. While a flooded home can be devastating, without the proper coverage the cost associated with hiring cleanup professionals in Providence,RI, is on you. Most insurers have endorsements that can be added to your policy to help cover these costs in the event of a natural disaster.

A basement flood can be a nightmare, and while your insurer will cover many causes of flooding, it will not cover everything. Knowing your coverage now means being prepared later.

The SERVPRO ERP: The Importance of the Emergency Ready Profile

9/24/2018 (Permalink)

Water damage on wooden floor in Federal Hill, RI

As a leader in restoration and disaster prevention, the professionals at SERVPRO have your business’s best interest at heart. One of the ways they are looking out for your business is through Emergency Ready Profiles. The creation of an emergency profile allows you to work with a qualified representative to develop a plan of action for when disaster strikes.

1. What Is It?

An Emergency Ready Profile is a file created for your business that contains an emergency plan of action. This profile allows you to minimize any prolonged business interruption by ensuring that SERVPRO is ready and prepared to help with a simple phone call.

2. How Can It Help?

The ERP helps provide you with a level of security that many do not have after experiencing a disaster. After assessing your facility, identifying a line of command, and establishing an emergency profile, you will know that when disaster strikes, a qualified professional has your back and knows just what to do and who to contact.

3. Does It Matter for Your Business?

The research doesn’t lie: After a disaster strikes, many businesses — about 50 percent — have to close down. Having an Emergency Ready Profile in place allows SERVPRO to take action immediately following a disaster. By taking fast action, you can limit business interruption, meaning that you can get back to doing what you do best as quickly as possible.

4. How Can You Get Started?

You can get started creating your emergency profile by contacting a SERVPRO representative in the Federal Hill, RI, area or logging onto the ERP app. Once you have initiated contact, a representative will reach out to find out the best time to schedule your facility’s free assessment.

An ERP is an excellent way to protect your business and your interests. You can call a local representative for help in creating your business's Emergency Ready Profile today.

Sewage Backup: Are You Covered?

9/17/2018 (Permalink)

Dehumidifier and air mover on a storm damage in Hope, RI

Most home insurance companies require homeowners to carry a rider policy if they hope for perils such as flood damage or fire damage to be covered. However, many companies offer an exception, and that is if the flooding or water damage is caused by a covered peril. In most instances, sewer backup is a covered peril.

What To Do When Your Toilet Backs Up

Not much is worse than dealing with a backed-up sewage line, yet, as a homeowner, you're bound to encounter a backup every once in a while. This is especially the case if you live in a flood plane, have large trees near your home or live in an older home with older plumbing. When your toilets backup and leave you with a disgusting mess, there are steps you can take to remedy the situation with as little pain and fanfare as possible.

  • Remove spillage and wet-vacuum the entire area.
  • Disinfect all surfaces and mop up the floors.
  • Disinfect plumbing fixtures and flush out the system.
  • Remove and dispose of wet carpets and steam clean the ones that are salvageable.
  • Perform a flood cut on damaged drywall.
  • Clean up ductwork.

You should not attempt to clean up a sewer backup on your own. Ideally, you should call in the help of a professional Hope, RI, water damage restoration team for safe and swift help.

How To File a Claim

There are certain steps you should take before beginning restoration efforts, during and after a claim. Your documentation is key to making a full financial recovery. Take photos of the affected areas and the damage. Itemize property losses and take photos of damaged belongings as well. If necessary, have your cleanup crew contact your insurance company on your behalf to explain the damage in detail and what it will take to restore your home.

Dealing with a sewer backup can be a headache, but with the right team on your side, you can make it through the issue with as little pain and cost as possible. Contact your local restoration team today to get started.

5 Steps of the Mold Mitigation Process

9/10/2018 (Permalink)

Dehumidifier preventing microbial growth in Providence, RI

It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home in Providence, RI, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.

1. Protection

Before they begin the mold cleanup process, technicians don protective gear to cover their eyes, nose, mouth and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.

2. Containment

To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict air flow from the damaged section and seal it off with thick plastic sheets.

3. Demolition

If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.

4. Sanitation

The remaining structures must be sanitized before it's safe for family member and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.

5. Dehydration

This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.

A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have and decrease the chances of mold growth returning.

Things To Look for After a Partial Loss

8/27/2018 (Permalink)

An electrical fire caused damage in Federal Hill, RI home

When fire remediation specialists and your insurance adjuster agree the fire in your building was a partial fire loss, it's okay to feel relieved. Don't let that relief make you less vigilant, however. Even if something doesn't have clear burn marks, that doesn't mean that it doesn't need to be cleaned, repaired or replaced. Here are some things a professional inspector needs to double-check when you have a partial loss.

Damage Below the Surface

With smoke damage, what you see is not necessarily what you get. Smoke and soot can hide in any tiny crevice. There are several places in your commercial building in Federal Hill, RI, that may harbor damage that is not obvious at first glance:

  • Air ducts
  • Storage closet corners
  • Attic
  • Cabinets

Your remediation specialists are trained to thoroughly inspect your property to make sure that everything that needs cleaning gets cleaned. Don’t give in to the temptation to save money by skipping the inspection, or your partial fire loss can lead to further damage.

Damage Due to Delay

The fire restoration process can be lengthy. This is especially true if you put off calling professionals because you don't think there's anything wrong with the building. Remediation that could have been completed relatively quickly can become a bigger problem if you don't start repairs in a timely manner. The water damage from the fire suppression method used to put out the fire, for example, intensifies when the moisture combines with soot to create the perfect environment for mold growth. Your insurance company may refuse to cover secondary damage if the adjuster believes it is the result of negligence. A delay does not help you. In fact, it can cause more damage, making the problem more expensive to resolve.

No matter how little fire loss you believe your building to have, it's always good to get a professional opinion. Have your building inspected for hidden damage so that your building can be restored to its previous condition.

7 Essential Elements of an Emergency Action Plan

8/20/2018 (Permalink)

Dehumidifiers and air movers on a storm damage in a Hope, RI room

You never know when a disaster, such as a fire, storm, flood or gas leak, could affect your commercial property and everyone in it. Your business in Hope, RI, needs an emergency action plan that you practice beforehand. It may seem odd to have a fire drill in the middle of the day, but if a problem occurs, you will be glad you took the time to do so. Your plan should include the following elements.

1. Clearly Mapped Routes

A map of your planned route to safety should be posted in various places throughout the building. You need at least one map for evacuating the building in case of a fire and one map for getting to a safe area in the building in case of a storm.

2. Evacuation Procedures

Everyone in the building should know how an emergency is announced and what to do when that happens. A fire drill can help teach the proper evacuation procedure to employees.

3. Reporting Plan

You need to decide how you are going to report a problem to the proper authorities. Pull stations and panic buttons may be installed to assist with timely reporting.

4. Designated Tasks for Personnel

Each task that must be accomplished needs to have a specific person assigned to it ahead of time. Don't wait until you are in the moment to decide who needs to shut down operations.

5. Clear Chain of Command

No matter how many people you have performing different tasks, someone needs to be in charge. Decide on a chain of command ahead of time.

6. Current Contact List of Building Occupants

Whether you leave the building or retreat to a safe spot within it, you will need a way to confirm that everyone who should be there arrives safely. Keep an up-to-date contact list in your emergency kit.

7. Data Backup

Any emergency has the potential to destroy important documents. While some may be able to be recovered by restoration professionals, it's important to have a backup in case they are ruined.

A fire drill can help with evacuation preparation. Having a clear plan can save lives.

12 Steps to Take To Fix a Leaking Compression Faucet

8/13/2018 (Permalink)

Water damage cleanup in Providence, RI building

12 Steps to Take To Fix a Leaking Compression Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet in Providence, RI.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.

What's the Proper Way To Use an Extinguisher?

7/24/2018 (Permalink)

Proper Fire extinguisher is important in your Providence commercial building

As a safety conscious homeowner, you have a fire extinguisher in your Providence, RI, home. Even though you hope to never need it, you should still know how to properly wield this safety device. In some cases, the proper use of an extinguisher can help mitigate the damage and make the fire cleanup a little easier.

Know the Operation Method

The first thing you need to know when it comes to putting out a living room or kitchen fire is how to run the extinguisher. Most residential models use a simple technique known as P.A.S.S.:

• Pull the pin.
• Aim the nozzle at the bottom of the fire.
• Squeeze the handle.
• Sweep the nozzle from side to side as you continue to aim at the base.

You can repeat the last three steps until the fire is extinguished.

Consider Appropriate Use

Now that you know how to run a fire extinguisher, you need to know when to use it. If the flames are too big or the air is not safe to breath, it is better for you to simply locate an escape route and leave the house rather than try to fight the fire. Only use an extinguisher if the fire is in its incipient stage.

Learn When To Leave

There are many factors that can tell you it's time to leave. First, if your extinguisher runs out of solvent, you should evacuate as soon as possible. Second, if the fire has spread more than 60 square feet or encompasses parts of the wall and ceiling, it may be time to go. Third, if the fire damage includes high heat you easily feel on your skin, it may be time to leave the firefighting to the professionals.

If a fire breaks out in your house, you want to do what you can to minimize the damage. Using a fire extinguisher can help you tame the flames and mitigate the harm done to your house.

For more on Providence click here

Tips on Timely Storm Damage Remediation

7/24/2018 (Permalink)

This is the aftermath of tree damage after a sever storm hit the area

A storm hits Providence, RI, and your house is affected. If you have flood insurance, your first instinct is probably to call your insurance company, and that instinct isn't wrong. The sooner you call, the sooner you can be compensated for your flood damage. It may not be in your best interest to wait to start repairs until the adjuster has made his or her visit, however. Timely storm damage remediation is key to preventing bigger problems.

Avoiding Extra Damage

The second call you make after your insurance company should be to flood remediation specialists. They can assess your damage and get the repairs started so that the problems don't get worse. Many problems continue to escalate even after floodwaters stop rising:

• Standing water soaking further into walls and floors
• Damage spreading to previously unaffected areas
• Mold growing anywhere there is a surface with excess moisture

The longer you wait to start repairs, the worse the damage can get. Neither you nor your flood insurance provider wants to pay more for repairs than necessary, so it's in both your best interests to call restoration services quickly.

Avoiding Out-of-Pocket Expenses

Mold damage can start to set in within one or two days if a moisture problem is left alone. If your insurance adjuster believes that you allowed a problem to grow, he or she could chalk it up to neglect, and the company might be unwilling to cover the cost of the mold remediation on top of the flood damage restoration. In order to get rid of the mold, you would then have to pay the cost of remediation yourself. This unnecessary expense can be easily avoided if you call repair personnel in a timely manner.

Your flood insurance adjuster is going to want a clear picture of the damage caused by the flood, not by damage caused by delayed repair. Take pictures and have your remediation company print out a detailed assessment and invoice to back up your claim, but don't wait for the payout to get repairs done. Save yourself the extra damage.

For more on Providence click here

Steps To Take When Bursting Pipes Flood Your Home

6/27/2018 (Permalink)

Mold and Mildew damage from Pipe break in Providence

When bursting pipes spew water inside your home’s wall, the result can be devastating. The water can run straight down the wall into a crawlspace, or it could burst a hole in the plasterboard and fill the room’s floor with water. No matter where the liquid collects, a bursting pipe can do a great deal of water damage to your home, leave mold in its wake, and result in extensive secondary damage.


Flooding water can soak into almost anything it touches. That is why many two-story homes with a broken pipe on the top floor often experience damage on the lower floor or in the basement as well. Water likes to move. It likes to

• Seep
• Soak
• Trickle
• Dribble
• Drip
• Ooze

The result of bursting pipes can be extensive damage to personal items and property. As soon as flood water hits the floor, the timer begins.


Mold spores float through the air almost everywhere, including inside your home. When water and mold spores meet, a colony can form in as little as 24 hours. Calling a professional water, mold, and restoration service to clean the area can help prevent the growth of mold and keep existing spores from spreading throughout your home.

To prevent mold contamination, the team can fix the broken pipe, remove standing water, and dry the property within a 24 to 48-hour window. The water repair service can use industrial fans and dehumidifiers to start the recovery process once the water is pumped out. Additionally, quick repairs can often prevent secondary damage.


Secondary property damage in Providence, RI, can be hidden for days or weeks after the water from the bursting pipes is removed and the building is dried out. Secondary water damage can include warped hardwood floors, bubbling laminate flooring, crumbing plasterboard, and moldy floorboards. A trained professional restoration team knows what to look for and can help prevent secondary damage from appearing after your insurance claim is settled.

For more on Providence click here

Grilling Safety Tips

6/25/2018 (Permalink)

Burgers on a grill.

You may be the kind of person who fires up the grill all year long at tailgating parties, or maybe you wait for a warm summer day and a backyard full of friends before you put on your apron. Either way, grilling can be one of life’s simple pleasures.

Unfortunately, where there is fun there is also the potential for safety issues. For example, did you know that leaving the grill unattended, not cleaning grease or fat build up properly, or placing the grill too close to combustible siding can cause injuries, fires and property damage?

Charcoal or Gas?

Nearly 9,000 home fires a year involve grills, according to a National Fire Protection Association report. Of all the home fires involving grills, gas-fueled grills accounted for four out of five fires, while 16% involved charcoal or other solid-fueled grills. Gas and charcoal grills each have ardent advocates, who praise the convenience of gas or the flavor of charcoal. Whichever your preferred grilling method, follow these important safety considerations.

Gas Grill Safety

A leak or break was the leading factor contributing to gas grill-related fires, according to the NFPA report.

  • Check the gas cylinder hose for leaks before using it for the first time each year.
  • Apply a light soap and water solution to the hose, which will quickly reveal escaping gas by releasing bubbles.
  • If you smell or otherwise suspect a gas leak, and there is no flame, turn off the gas tank and grill. If the leak stops, get a professional to service it before using it again. Call the fire department if the leak does not stop.
  • If you smell gas while cooking, get away from the grill immediately and call the fire department. Do not attempt to move the grill.
  • Never turn on the gas when the lid is closed. The gas may build up inside, and when ignited, the lid could blow off and cause injuries or burns.
  • After cooking, make sure you completely close the valve on your gas grill.
  • Always store gas grills – and propane tanks – outside and away from your house.

Charcoal Grill Safety

The leading cause of structure fires from use of charcoal grills was leaving or placing an object that could burn too close to the grill, according to the NFPA study.

  • Charcoal grills can continue to remain hot for many hours after the flames extinguish. Avoid placing any burnable objects near the grill or moving the grill while the coals are hot. Keep combustible items that may be blown by the wind away from the grill.
  • Check for rust damage in metal grills, which may make it possible for charcoal to fall through onto surfaces below and cause a fire.
  • Purchase the proper starter fluid. Store out of reach from children and away from heat sources.
  • Do not add charcoal starter fluid when coals or kindling have already been ignited. Never use any other flammable or combustible liquid to get the fire started.
  • If the fire is too low, rekindle with dry kindling and more charcoal if needed. Avoid adding liquid fuel because it can cause a flash fire.
  • Do not leave the grill unattended. 

Here are some other important tips to help you keep danger away when you are enjoying food and fun. 

Choose a safe location for your grill. Keep grills on a level surface more than ten feet away from the house, garage or other structures. Keep children and pets away, as well as overhanging branches. Grills should not be used on a balcony or under an overhang. Avoid placing grills too close to combustible deck rails.

Grill outside only. Never use a grill in a garage, vehicle, tent or other enclosed space, even if ventilated, due to risk of harmful carbon monoxide buildup.

Keep the grill going on a cold day. During cool weather days, avoid wearing a scarf or other loose clothing that may catch on fire. Consumer Reports recommends shielding the grill from wind, placing it about ten feet from combustible surfaces and materials, and keeping the lid closed to retain as much heat as possible. Allow extra time for pre-heating the grill in colder weather and check temperatures of meat and fish with a meat thermometer to ensure that food is safe to eat. 

Teach kids to stay safe. Make a “kid-free zone” of at least three feet around the grill and areas where hot food is prepared or carried. Children under five are especially vulnerable to burns from contact with a hot grill surface. Grill contact accounted for 37% of burns seen at emergency rooms in 2014 involving children under five.

Remember post-grilling safety. Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill. If you grill with charcoal and need to dispose of the coals, soak them in water to extinguish them before disposing in a metal container. Otherwise, cover the grill tightly and close the vents, this should extinguish the coals and whatever is left will be ready for next time.

How to Handle Water Loss

6/25/2018 (Permalink)

Cleaning up a commercial building after it was flooded.

It can be a difficult situation for residents and business owners of Providence, RI to find themselves dealing with water loss. Handling water in home areas or water in business areas caused by either a natural disaster or water leakage may be unsafe and can become a costly matter when it is not done properly. To prevent further damage to their property, a person affected by this unpleasant issue should commence water mitigation immediately.

What are Causes of Water Damage?

  • Leak from roof
  • Corroded or busted pipes
  • Washer hose broken
  • Clogged toilet
  • Water overflowing from a tub or sink
  • Leaks from air conditioner
  • Blocked gutters
  • Water in basement

Areas of structure that has accumulated water

These are some of the common causes of this type of damage. Sometimes it is hard to detect just how much damage to these structures the water  has caused. Some people may feel they can take care of the water cleanup themselves, but that may pose harm to their health and safety. Not to mention the structure itself. They may be able to go into their home or business to access the damage and turn off the main water line if the water is coming from the inside.

If water has not reached the level of the electrical outlets anywhere in the home or business, the owner may shut off the electrical power directly from the breaker box. If there is water in the room where it is located it would be safer for the owner to call an electrician.

Things a person can do when it is determined that they can enter their home is to pick up what is salvageable. Furniture and other possessions  can be removed and placed elsewhere to begin drying them out. Important documents should also be retrieved if possible. Since mold can set from flood damage, it would be wise to save the most valued and important possessions.

In some instances, the owner may be able to help things dry out by opening windows and doors. Items like rugs, mattresses and anything else that has absorbed water may need professional drying services if they can be saved. It may be possible to remove some water out, but if it is too much it is best left to the water damage restoration company.      

A home or business that is flooded due to a natural disaster may not be safe for the owner to enter. Standing water inside a home or business can lead to expensive repairs and pose health risks to all who enter. Most of the mitigation process should be handled by a licensed professional. These companies carry the proper equipment for effective water cleanup.

Calling a restoration contractor is sound advice, especially when the person is not sure how much their insurance company will cover. Depending on the type of policy they own, their insurance may not be able to cover any of the expenses. Residents and business owners of Providence, RI, may not even be aware of what exactly is covered.

With the assistance of the restoration experts, a home or business owner will be informed as to the extent of the damage on their property. They may be able to be compensated for flood damage but not from water that may have started internally, or vice-versa. A list of all damages should be kept, and details of the damage reported to the insurance firm as soon as possible.

What Does the Water Damage Restoration Company Do?

Licensed restoration professionals have the knowledge and heavy duty equipment to start the air movement necessary to dry out the home or business interiors. Once they have extracted all water from the property, they will begin to dry out areas of the structure. They will also check the extent of damage the water has done to the home or business. Another thing that should be checked for is mold. Mold can begin to grow within 24 hours. Mold can be a serious threat to a person’s health. Those that have allergies should not go into their
homes or business until told that they can. 

Depending how much water in their home has accumulated, the drying process may take several days as air movement takes place throughout the affected areas. This goes the same for water in business structures. The sooner a homeowner or business owner calls the restoration company, the quicker they may be able to access their property and start getting things back to normal.

What Can be Some of the Damage Expected to a Home or Business?

Damaged furnitureElectrical equipment and appliances that may not be operable or safe. Pipes may have corroded or burst needing new plumbingPose health risks due to possible mold growth.

There are a number of other damaging effects from having standing water in home. Damage from a flood can be even more disastrous. Aside from damage to properties, a flood in the home or business can result in problems such as:

  • Water can become contaminated
  • Communications can be affected
  • Drains and sewage may no longer be usable
  • Emotional hardship

In lesser aggressive situations, home or business owners can have their life return to normal quicker when they take immediate action. Taking preventive measures is smart, but sometimes disasters occur that were not foreseen.

This is why it is important for residents in Providence, RI, to start the mitigation process as soon as they become aware of the seeping water in their property. Further damaging effects can be alleviated once the water cleanup begins, and air movement circulates throughout the structure to help walls and flooring to dry out faster.  The damage that can be seen may not be the only problem. These companies have tools that tell the extent of the damage, from sub-floors to inside the wall cavities, and more.

Visit http://www.SERVPROprovidence.com for more information on the water damage restoration process.

Does Your Business Need Flood Insurance?

6/11/2018 (Permalink)

Commercial Storm Damage in Providence, Rhode Island

If your business in Providence, RI, is in an area prone to flooding, you should have insurance coverage for flooding. Most commercial insurance policies do not cover flood damage, but you can obtain a separate policy from the National Flood Insurance Program or a private insurer. This coverage may protect your business from potentially ruinous restoration costs. Here are three considerations for deciding whether your business needs flood coverage.

1. Are you required to carry flood coverage? If your commercial property is located in a high-risk flood zone and has a mortgage financed by a federally regulated or insured lender, you may be required to have a flood policy. Obtain coverage for flood damage from an insurance agent who specializes in commercial policies.

2. How much is the premium? Factor in the likelihood of flooding when choosing a location. Choosing a property in a known flood zone will result in higher premiums.

3. Do you really need flood insurance? If water comes from above, it is likely covered by a commercial package policy or business owner's policy. Flooding occurs when water overflows onto normally dry land from coastal or inland bodies of water: a stream or river, heavy rain, mudflow, erosion, or the accumulation and runoff of surface water. A flood policy may cover damage resulting from blocked storm drainage systems, broken dams or levies, and storm surges.

If flooding is likely in your business location, you should obtain sufficient coverage for the value of the property and the contents. A standard commercial flood policy can provide up to $500,000 of coverage for a commercial property and $500,000 for its contents. You may purchase excess coverage from a commercial insurance agency. Flood insurance offsets the cost of professional restoration after a flood event in Providence, RI. These policies can also cover mold, mildew, and other secondary damage caused by flooding.

For more on Providence Click here

5 Things You Need To Do After Water Problems in Your Commercial Building

6/11/2018 (Permalink)

Pipe Busted in Providence Rhode Island causing commercial property loss

Leaky faucets, burst pipes, sewage backups and storm damage are just a few potential causes of water damage to your commercial building in Providence, RI. Because there are so many ways for your property to be negatively affected by water, you need to prepare yourself for the eventuality. Knowing what to do in the face of a water-related disaster can make the situation seem more manageable.

1. Call in help. The first thing you need to do is call in some professional help. Water can cause structural issues, mold growth and content destruction. Working with a professional remediation team can make water cleanup much easier.

2. Speak with your insurance. Not all sources of water damage are covered by your commercial insurance. However, you need to make the call either way. This will tell you if any of the restoration costs will be covered by insurance.

3. Assess the problem. Once you find water pooled in your basement or running down your walls, you need to figure out exactly what is causing the issue. Finding the source of the problem makes it easier for you to know what your next step should be.

4. Remove the water. If you have standing water in your building due to broken pipes, you need to start getting rid of the flood. You can have your remediation team use pumps to rapidly get rid of the water. Even if you simply have excess humidity, you still need to regulate your space with dehumidifiers.

5. Look for signs of damage: Did the water cause mold growth? Is your equipment destroyed? Do you need to replace flooring or other building materials? You need to look for and record all signs of damage, so you know exactly what needs to get fixed.

It's never fun to find water damage in one of your properties. Taking the right actions quickly can make your restoration process go smoothly.

For more on Providence click here

Are You Prepared for Spring Flooding?

5/31/2018 (Permalink)

Flooded home in Providence

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall. 

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. 

In order to help prepare you for the possibility of a flood, I offer the following tips: 

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO immediately at (401) 941-5500. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of water damage.

Puffback: Avoid This Homeowners' Nightmare

5/31/2018 (Permalink)

This is just a tiny look at the kind of damage a puffback can have in a home.

If you haven’t heard this term before you can be forgiven — but it you have an oil-fired furnace, boiler or water heater, you may want to get educated sooner rather than later. Just a hint: if your Google search turns up a cute little bird, that’s not the kind of puffback you need to worry about. Here are the basics:

Puffback is a furnace backfire that discharges thick, sticky, stinky soot into every crevice of your home. Trying to remove this nasty residue on your own is frustrating and ineffective – there’s no easy fix. Normal cleaning products only spread the damage. Puffback damage requires a professional removal and restoration process similar to the type used after fires – by SERVPRO of Providence.

If you have the misfortune of experiencing a puffback, call your insurance agent right away to start a claim and to get a recommendation for a reputable restoration specialist in your area. It will depend on your insurance policy of course, but it is likely that your homeowners insurance will cover some or all of the damage.  But the bottom line is this: puffbacks are preventable, so don’t let one happen in the first place. Have oil-fired heating appliances serviced regularly!

Call SERVPRO of Providence at 401-941-5500. We’ll make it “Like it never even happened.”

Business Contingency and Evacuation Planning in a Fire

5/24/2018 (Permalink)

Have an evacuation plan incase of a fire in your business to ensure safety of your employees

You never want to think of a fire breaking out at your Providence, RI, business, but it’s better to plan for the worst and never see a moment’s danger than it is to hope for the best and face catastrophe without a plan. That’s why you need a fire contingency plan and safe evacuation strategy for your business – to protect yourself, your property, your employees, and your customers.

Steps to Create a Contingency Plan

It’s not enough to just have a contingency plan in place. Your contingency plan needs to be executable not just by you, but by everyone in your business.

• Establish a designated evacuation plan and alternate routes. Determine the fastest, safest way to leave the building. Chart the route as part of documented procedures, but also ensure that each route has an alternate route in the event that others are blocked by fire or falling debris.

• Post evacuation and safety procedures near all exits and thoroughfares. Employees and customers alike should be able to immediately find a map of the safest evacuation route no matter where they are on your premises. Ensure that easy graphical instructions are available; most don’t have time or presence of mind to stop and read written instructions during a fire.

• Designate evacuation leaders. Your business should have two or more employees per shift who are designated as evacuation leaders, preferably more for backups. Your evacuation leaders are tasked with taking control of the situation and guiding others, especially customers who may not be familiar with drills.

• Ensure all employees have a handout with contact information for emergency personnel and documented safety procedures. Provide this information immediately on hire, and periodically reiterate.

• Conduct safety training drills. At least once per month, do random safety training/fire drills to reinforce protocols in an emergency.

• Periodically test all sprinklers and fire safety equipment. Smart planning will safeguard your people. Smart protections will safeguard your inventory and property. Make sure all fire extinguishers, sprinklers, and other fire safety equipment are operational and functioning up to spec.

For more on Providence click here

6 Reasons Mold May Grow in Your Home

5/22/2018 (Permalink)

Black Mold can grow in your Providence home

Black mold and other fungus varieties do not require much to show up in your Providence, RI, home. Warmth, moisture and a food source are enough to start a colony of growth. If you have found mold in your house, you may need to talk to a residential mold expert to understand why it showed up. Figuring out why it grew can help you and your mold cleanup crew remediate the problem.

1. High Humidity: Any type of moisture problem, including high humidity, can encourage the start of mold. You should try to keep your house at or below 45 percent humidity to discourage this fungus growth.

2. Condensation: Even condensation on your windows, near your AC unit or in the bathroom can create the moist environment needed for mold. If you notice beads of water, you may want to find a way to get rid of them.

3. Broken Pipes: Unexpected water problems can also cause mold growth. If a pipe breaks or bursts, you typically have 24 to 48 hours to cleanup the problem before black mold starts to make a home. Mold can start to grow so quickly because the spores are everywhere already.

4. Broken Supply Line: Supply lines typically carry clean water into your home, but even clean water can encourage mold growth. You might have a longer window before mold growth starts.

5. Leaks: Leaks from toilets, faucets, dishwashers, washing machines and other appliances can lead to a mold colony. Roof leaks could also create a moisture problem big enough for mold to start making a home.

6. Flooding: Flood waters are often caused by storms, rising rivers and other potentially dirty water sources. This water can be full of bacteria, spores and other contaminants that allow mold to thrive.

Black mold typically starts growing when there is a substantial water source. Whenever you have a moisture problem, this fungus can start to thrive in your home.

For more on Providence click here

How Does Mold Containment Prevent Cross Contamination?

4/17/2018 (Permalink)

Commercial mold damage and clean up procedures

If you are dealing with mold contamination in a commercial property, a mold cleanup service may recommend containment. Containment can help to prevent cross-contamination, such as the spread of mold to a new environment or the reintroduction of mold spores back into a structure that has been treated for mold.

Several containment procedures used by mold remediation services include the following:

• Turning off HVAC systems and fans: Adequate ventilation plays an important part in promoting drying after water damage and can prevent mold from developing. Once mold is present, however, you should turn off systems that circulate air from the contaminated portions of a structure to unaffected areas. If spores spread and find other moist surfaces conducive to growth, the mold problem in your commercial property may worsen.

• Using polyethylene sheeting and plastic materials to seal off an affected area: If a mold cleanup service discovers anywhere from 10 to 100 square feet of contamination in your property, they may recommend limited containment. This involves using a single layer of polyethylene sheeting to enclose the affected area as well as a slit entry and exterior flap. It is also important seal off air supplies and vents, doors, and pipe chases.

• Building negative air chambers to create negative air pressure: If more than 100 square feet of your property is contaminated or mold growth is extensive, cleanup specialists may create an airtight containment area. This involves plastic barriers and double layers of polyethylene and may also require a decontamination chamber.

With the exception of the first point, these methods should be performed by experts as part of a complete mold cleanup and remediation procedure. Containment can be the best way to prevent cross-contamination in a commercial property in Providence RI. Make sure the cleanup and remediation service you use performs limited or full containment depending on the extent of the mold contamination.

For more information on Providence click here.

Prevent Secondary Damage After a Pipe Break With Fast Cleanup

4/12/2018 (Permalink)

Water Damaged Walls after a Pipe Break from Upstairs

Bursting pipes can deliver a staggering amount of water into your building before you have time to turn off the main valve and contact a plumber to make repairs. While the damage to your property may be considerable, calling a water damage mitigation expert in Wayland, RI, immediately can save you a lot of money and heartache in the long run. While a plumber can fix a broken pipe, they can’t extract water from your building or restore damaged building materials.

What Is Secondary Damage?

While the initial flood of water from bursting pipes does considerable damage, unfortunately, that isn’t the end of it. The longer water stands inside your building, the more it evaporates into the air, saturating porous materials and condensing on non-porous ones, causing more damage distant from the original flood. This can result in the rapid deterioration of building materials:

• Wood and plywood swells and warps.
• Metal rusts.
• Drywall and plaster crack and crumble.
• Mold begins to grow.

Why Time Matters

A water damage mitigation expert in Wayland, RI, has the necessary equipment and expertise to remove the water from your building quickly and efficiently. Getting the water out fast is critical, because the longer it sits, the more time there is for evaporation to occur. It’s even more important in warm climates because the heat makes water evaporate faster. Even in more temperate climates, mold growth can begin within 48 hours. By taking action fast, you remove the source of secondary damage.

Bursting pipes are enough of a headache without compounding the problem. Waiting too long to call in an expert to deal with water damage in (name of city), can leave you with cracked walls, rusted fixtures and a nasty mold problem that will require more restoration, often at high expense. If you experience flooding in your business, act fast to prevent further damage.

Visit us at http://www.SERVPROprovidence.com for more information. 

Think Before You Drive Through Flood Water

4/4/2018 (Permalink)

Snow Storm in Providence

When storms cause major flooding near your home in Providence, RI, you may see flooded roads in your area. Because you are familiar with the streets, you may think it is safe to drive through standing water. However, floods can drastically change the landscape of your town.

1. Washouts and Other Obstacles

Water can wash away the roads that used to be there. You may not have the solid path you thought you did. Washouts can happen to small sections of the road as well as larger portions, so caution is often necessary. Even if the street is left intact, other obstacles may be introduced on a flooded street. For example, the water can move manhole covers and leave giant, unseen potholes in your path.

2. Engine Stalls

Did you know that if small amounts of water get sucked up into your engine intake, you could end up stalling out? Because the intake is usually located fairly low on cars, you could end up stalling out when driving through a flooded street with a few inches of water. You can avoid this unfortunate circumstance by driving slowly through standing water, avoiding moving water and staying out of high floods that don't allow you to see the lines on the road.

3. Downed Power Lines and Contaminants

Not only do you have to think about the water standing in your way, but you may also want to consider what could be in the water. If you notice downed power lines near a flooded street, the water-soaked area could be conducting electricity. If the water comes from a river or is mingled with sewage, you may have to worry about dirty water. In both of these circumstances, it may be better for your safety to simply avoid the flooded area.

If you have to drive after a heavy rain, make sure to refamiliarize yourself with travel tips. You don't know what kind of situation you may come across after a big storm. If your house is affected, a residential storm remediation team may be able to help.

Visit us at http://www.SERVPROprovidence.com for more information. 

Saving Fine Art From Mold Damage: What You Need To Know

3/29/2018 (Permalink)

Cleaning after Mold Damage to Home Content

Water damage in the home can be frustrating, but when water touches fine art, it can be devastating. If your artwork survived the initial influx of water, you still have mold damage to deal with. Cleaning mold off antique artwork is easier said than done, as you cannot just employ the typical mold remediation techniques given to you by your Providence, RI, mold cleaning team. If you want to keep your fine art free and clear of mold even after mold spores have taken root, here is what you need to do:

• Act quickly
• Work smart
• Work with a conservation specialist

Act Quickly

When dealing with mold growth on fine art, you need to act fast. It’s important to note that even if water never touches a painting, that painting can still be affected by mold spores that sprout nearby. Additionally, your home didn’t even have to be in a flood for mold to affect your paintings; damage from mold can occur to paintings that have been stored in dark, damp areas for extended periods of time. Begin mold cleaning efforts as soon as you discover mold, as once mold is present, it can spread at a rapid rate.

Work Smart

When removing mold damage from fine art, you need to be much more diligent than you would be with normal household items. Start by removing and cleaning all frames and any non-art surfaces. Then, research what type of artwork you’re dealing with. Each type of painting needs to be dealt with differently, and approaching the mold remediation process the wrong way may ruin your painting entirely. In most cases, it’s best to work with a conservation specialist regarding processes and techniques.

Hire a Conservation Specialist

If you have never removed mold damage from a piece of fine art before, the best thing to do would be to call a conservation specialist. Professional conservators deal with these kinds of issues all the time and can help you restore your painting without sacrificing its integrity.

If you have fine artwork that was damaged by mold, you need to be diligent in your mold cleaning efforts. If you don’t feel comfortable restoring the painting yourself, call in the professionals.

Visit us at http://www.SERVPROprovidence.com for more information. 

Can You Save Your Carpet From Water Damage?

3/20/2018 (Permalink)

Carpet Water Loss in Rhode Island Home

If your Providence, RI, home was recently involved in a flood or if you are currently dealing with the aftermath of a pipe break, you may be asking yourself if it’s possible to save your carpet. The answer is that it all depends. Whether or not your flooring is salvageable depends on a few factors, including:

• The type of water to invade your home
• How long the water was allowed to sit before you began restoration efforts
• The size of the area affected

If you want to know whether or not you can save your flooring and the pad beneath after a water incident, consider the information presented to you in this post.

The Type of Water Involved

If the cause of your water damage is a pipe break, then chances are that the water is clean and does not pose a health risk to you and your loved ones. However, if the damage is the result of sewage overflow or backup, the water may be black water, in which case even professional restoration efforts may not be able to save your carpet.

How Long the Water Was Allowed to Sit

Mold typically sets in within 24 and 48 hours. If you did not begin cleanup efforts within that time frame, you should consider pulling out the wet flooring and replacing it with new materials. Even if there is not mold, the moisture could cause irreparable damage to your flooring.

The Size of the Affected Area

If the affected area is large, it may be costlier to invest in remediation efforts than to just replace the flooring entirely. Talk to your Providence, RI, water remediation team about pricing and to your insurance agency about what they will and will not cover.

Often, carpet is salvageable after a pipe break or storm damage, but you should never just assume that your flooring is okay. The best way to know for sure is to hire a storm restoration team and have them perform an assessment, or you can review the information on the IICRC’s website.

Visit us at http://www.SERVPROprovidence.com for more information.

How To Protect Your Business From Storm Damage

3/12/2018 (Permalink)

Commercial Water Loss

A flooded building can wreak havoc on your business operations. If flood water is a real concern in Providence, RI, it is important to do what you can now so that your business property is better protected later. Here's how you can protect your property from water damage.

Preparing Your Building

Before a flood even occurs, you can take steps to seal your building from water. Start by applying a waterproof coating to the exterior walls. Several other steps are also important.

" Install waterproof shields over windows and doors where possible.
" Strengthen walls to stand against the pressure of flood water or flood debris.
" Seal all areas where utilities enter the building.
" Anchor the building if necessary.

Protecting the Lower Levels

Inspect your basement and first floor to ensure there are no areas where flood water can easily enter the premises. Regrade any land that slopes into your property, extend or redirect gutter spouts and repair any cracks in the walls. Move any valuable equipment or furniture to higher ground and create digital backups of any important paper documentation.

Taking Other Safety Measures

Water damage is not the only thing to worry about during flooding. It is also important to properly anchor any fuel tanks to prevent the water from sweeping them away, which can cause the lines to break and fires or explosions to happen. Sewer backflow valves are also important.

Preparing for Restoration

No matter how well you prepare your building for a flood, at least some damage is still likely to occur. Call a well-respected restoration company to help you remove moisture, dry materials and get your property ready to do business again.

Being 100 percent prepared for a natural disaster is practically impossible, but preparing now for a later storm means getting back into the swing of things as quickly as possible after any damage happens.

How to Handle Mold Damage Until Help Arrives

2/27/2018 (Permalink)

Taking Charge of Black Mold

It might be your first instinct to try and take charge of a black mold problem in your Federal Hill, RI, business. However, mold cleanup should be left to certified professionals who know how to manage the situation when it’s out of control. If you’ve come across a lingering odor in your building or moisture problem that quickly escalated into extensive mold growth, it’s time to consider fast mitigation. Here are a few tips on how you can handle mold damage until experienced help arrives to clear the area.

1. Turn off your company’s HVAC system. The problem with mold is that even if you’ve found only a small designated area where growth seems to be spreading, the airflow through your HVAC system could be carrying spores all across the building. Leave the air off until trained experts have a chance to investigate the issue and act accordingly. Let them give you the signal when it’s acceptable to turn it back on.

2. Shut off the water until the leak or water damage is contained. High humidity and elevated moisture in an enclosed space create prime breeding grounds for black mold to reproduce and disperse. If a moisture issue has been detected and the fungus is thriving off the source, shutting off the water can halt the flow to the mold and stop causing greater damage to your business.

3. Don’t touch or disturb the moldy area and stay out of the infected space. Breathing in mold spores or touching the actual mold itself can be dangerous. Avoid these possibilities by staying out of the room. If other employees are present, instruct everyone to keep their distance as well until the professionals arrive.

When a moisture problem hits your business in Federal Hill, RI, and black mold pops up unexpectedly as a result, it’s best to leave it alone. Contact proper remediation specialists to handle the mold cleanup and stay out of their way until the office is habitable again.

Can Your Electronics Be Saved After a Fire?

2/13/2018 (Permalink)

Whether the fire that damaged your structure was an electrical fire or was caused by another source, your electronics are sure to have sustained some damage, both soot and burn related. If you’re worried about the cost of replacing an entire building’s worth of electronics, don’t panic just yet, as some of your equipment may be salvageable.

Some items that may have been a casualty to your building’s fire include:

• Tablets
• Smartphones
• Laptops and desktops
• Servers, printers and copiers
• Small and large appliances

No matter what the item is, there are a few suggestions you should keep in mind if you want to ensure the highest possible recovery rate of your electronics:

• Leave Your Electronics Off: You may be tempted to try and boot up your entire system after a fire in order to assess the damage, but doing so could be the worst thing you do. Electronics that are heavily covered in soot need to be thoroughly cleaned of smoke residue, otherwise they could short and disrupt other system functions. Those that were sprayed with water need to be completely dry before you attempt to turn them on.

Reach Out to a Computer Cleanup Crew in Hope, RI: All electronics that were touched by fire, smoke, soot or water need to be assessed and cleaned from the inside out. You should never do this on your own as you may end up causing further damage. A professional fire cleanup crew understands the proper way to restore electronics without causing a complete meltdown or another electrical fire.

Find Your Warranties: In the worst-case scenario, an electronic device cannot be recovered. Fortunately, that is what warranties are for. Figure out which items you had warranties on and contact those manufacturers about receiving a replacement.

If an electronic device cannot be saved and if a warranty doesn’t cover fire or smoke damage, you may be able to recover compensation for the damaged item from your insurance agency. However, make sure that your policy covers electrical fire.

What You Need To Know About Putting Out a Grease Fire

2/6/2018 (Permalink)

More often than not, if you experience a fire in the kitchen, it’s probably a grease fire.

These fires are significantly different than other fires you’re likely to encounter throughout your life and require different steps to eliminate properly and safely. In fact, failing to use the proper measures when dealing with this type of threat can lead to several poor outcomes:

• Further expansion of the fire
• An explosion that spreads fire and hot grease more quickly
• Failure to impact the fire in any way

By knowing the steps to take and consulting the proper sources, you can prevent your home from becoming one of the thousands that are destroyed by these fires in the US each year.

Turn Off the Heat Source

The first thing you should do when a grease fire starts is turn off the heat source. This can help eliminate further damage from occurring. Then, attempt to cover any remaining flames with a metal pan or lid to smother them. In some cases, this may be the end of your firefighting needs, but that’s typically only if you catch the issue at the very beginning.

Use the Right Extinguishing Tools

Never, ever attempt to use water to put out a grease fire. When cool water comes in contact with flaming-hot oil, it can cause an explosion, which could both seriously injure you and spread the fire further into your kitchen. Instead, use baking soda to smother small flares, and use a class B dry chemical fire extinguisher as a last resort.

Know When To Leave

Sometimes, you won’t be able to put out a fire yourself. If your efforts fail to stop or slow down the fire in your kitchen, get yourself, your family and your pets out and call for emergency services in Providence, RI.

Of course, it’s always best to try and prevent a grease fire from occurring. If you do experience one of these fires in your kitchen, you should waste no time in calling 911, your insurance company and a cleanup crew.

Homeowner Water Damage Tips after a storm

12/7/2017 (Permalink)

Water damage coverage in a homeowner’s insurance policy, and even renter insurance, has changed over the years. It is helpful to review your policy annually, to understand what is covered and what may have changed from previous years.

Normally, these conditions would be covered by an insurance policy.

  • Burst water pipes and water heaters
  • Sudden or accidental overflow of a toilet, tub, or sink
  • Sewer backup from drains and sump pumps (there may be a relatively low policy limit)

Most existing homeowner policies probably don’t cover the following conditions:

  • Ground flooding
  • Slow, dripping leaks
  • Overflowing streams or rivers 

Regular maintenance is required for a roof, such as replacing shingles or tiles and keeping the roof cleared from debris, and this regular upkeep is a determining factor in insurance claims. However, inside content damage from a roof leak might be covered by your policy.

Slow, dripping leaks, such as those from an incorrectly installed toilet, sink, shower or bathtub are usually not covered. Whenever something is considered maintenance-related, chances are the insurance expects that you properly maintain your dwelling.

Flood damage from an overflowing river or nearby body of water might be covered, depending on the area where you live. Homeowner policies have changed greatly over the years, especially if the property is located on or near a water table. An additional flood insurance policy is usually required, because a normal homeowner policy will not cover damages resulting from a flood of this type.

Usually, an insurance investigator will determine if the water damage is a result of negligence or lack of maintenance. After they ask you questions about the problem, they usually schedule an appointment at your home to physically inspect the damage and where it originated from.

If you have sudden water damage, call SERVPRO of Providence, we can assist with coordinating the insurance claim, and when the underlying cause is proven to be insurance-related, we will work with the adjuster for inspections, proper repairs, and restoring your home again. SERVPRO of Providence staff knows how to handle insurance claims and perform the repairs needed on your home.

Tips for handling a large storm

12/7/2017 (Permalink)

Hurricanes, snow storms and wild weather can wreak havoc in big, densely populated cities and towns. Trees can crash down on power lines and cars. Windows can get blown out. Long lines can form for bread, milk, eggs and fuel. Electrical power and gas service can be interrupted. Public transportation can be terribly delayed, causing difficulties in getting to and from work. Children living in small spaces can get cranky; pets can too. In the worst case scenario, you may even have to evacuate.

Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information. Put together a disaster supply kit, including a flashlight, batteries, cash, first aid supplies, and copies of your critical information if you need to evacuate If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads. Make a family emergency communication plan. Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word "alerts."

Hurricane winds can cause trees and branches to fall, so before hurricane season trim or remove damaged trees and limbs to keep you and your property safe. Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property. Reduce property damage by retrofitting to secure and reinforce the roof, windows and doors, including the garage doors. Purchase a portable generator or install a generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture; and NEVER try to power the house wiring by plugging a generator into a wall outlet.

What to do with flood damage?

12/7/2017 (Permalink)

When a storm leaves a home flooded, or a burst pipe causes serious issues in the house, getting water damage restoration services from a respected company should be considered a top priority. Unfortunately, this industry is not regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction. Before selecting a company to handle the job, keep in mind these points of emphasis. Only choose certified professionals to perform water damage restoration services. Even though the industry is not regulated, technicians who have received certifications have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional like SERVPRO of Providence without trouble. Do not select a technician based only on the price. When possible, speak to neighbors or friends who have had to hire a restoration company recently and try to get a recommendation from them. Choose a company that offers a range of water damage restoration services like SERVPRO of Providence. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings. A company such as SERVPRO of Providence that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours, although many situations require longer. Also, a homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a restoration company insists on waiting to begin the  remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable timeframe. Using these guidelines, a homeowner should be able to find a technician that can be trusted and is equipped to do the job the right way. A storm or other disaster is hard enough to deal with, and a remediation firm should do everything in its power to make this difficult process easier.

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Providence arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Providence at 401-639-9602. We’ll make it “Like it never even happened.”

Frozen Pipes: Prevention and Treatment

12/7/2017 (Permalink)

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable. 

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause. 

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out:  

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.  

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of Providence immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of Providence professionals have the expertise to prevent or mitigate the devastating effects that water damage can have. 

Commercial Duct Cleaning

12/7/2017 (Permalink)

When it comes to fighting dirty indoor air, SERVPRO of Providence has what it takes to help everyone breathe easier and feel better in the workplace and at home. Our commercial and Residential duct cleaning procedures conform strictly to the high standards of the National Air Duct Cleaning Association (NADCA). Our technicians are fully trained in the latest techniques, and equipped with state of the art equipment to perform the most thorough cleaning that will ensure a healthier, more productive, clean air environment for your employees or family members. In addition, our team of technicians will get the job done with minimal disruption to your home, office facilities, employees and work schedules. SERVPRO of Providence will send out one of our experienced Project Managers to perform a walk through to provide an estimate at no cost to you! 

Some of the things we check for are: 

  •  Water infiltration into ductwork.
  • Bird and small animal damage.
  • Blocked outside air intakes.

Where does mold hide in a business or home?

12/7/2017 (Permalink)

Think your home is pristine? There is no way mold can be infesting your sanctuary, right? You may need to reevaluate your thinking. Mold may be hiding within your residence. Mold problems can occur anywhere if conditions are ideal for growth, and some portions of your home may be home to mold, as well. You may try to maintain a clean environment, constantly dusting, sweeping, vacuuming, organizing, and doing a thorough cleaning of your property, but you may have missed a spot…or a few. There may be some parts of your home you do not consider, and you are not alone in making this mistake.


The kitchen is a location that may have moisture issues which can contribute to mold growth.

  • Check under your sink. A small pipe leak may go unnoticed, letting the moisture and water damage sit untreated. Leaks combined with dark spaces are the perfect environment for mold.
  • The sponge dish may have a mold problem. You use your sponge to wash dishes every day, but when you put it back in its dish, moisture may begin to collect and mold begin to form.
  • Under your fridge isn’t safe either. Yes, even your refrigerator may have moisture issues. The refrigerator can leak without you knowing. There is a drip pan under your refrigerator that can collect excess water, but if left untreated, mold can form.

Laundry Room

Your washing machine may be a hot spot for mold. Check the door of the washing machine, inside the gasket. Dark, warm, moist areas are ideal for mold growth. Make sure to wipe under the door gasket after each wash to prevent mold growth. Also leave the door open to air-out the washing machine.


Your shower or tub may be hiding mold without your knowledge.

  • Check under lids and bottoms of shower products. You may forget to pick these products up and clean underneath. Moisture can become trapped under the lids or under the products and mold can form.
  • Bath toys may be fun for kids, but they may also be housing mold. Water may get inside the toys and be unable to get out. This is a difficult location to discover mold. You may need to open up one of the toys to see if mold is growing inside, and if there is mold, replace all of the toys, as there most-likely will be mold within them as well.

Mold does not discriminate and may develop in any property as long as ideal conditions are met. Mold can cause health issues with excess exposure, so it is important to remove any mold you discover. If you suspect mold may be in your property, contact a professional home inspector. A home inspector will be able to conduct mold tests which will be able to identify moldy areas within your home. Once mold is officially discovered, contact a qualified mold remediation company, such as SERVPRO of Providence, to remediate the mold and restore your home to the haven you work so hard to maintain.

If you have mold issue please contact SERVPRO of Providence at: 1-800-734-0602 to arrange for a mold inspection.

A Fire Escape Plan Can Bring Peace of Mind

12/7/2017 (Permalink)

A Fire Escape Plan Can Bring Peace of Mind

Nobody wants to think about a commercial fire, but the reality is that this devastating event could occur. Prepare yourself and your employees so that you can avoid tragedy should a fire break out in your property. With a fire escape plan in place, you can experience peace of mind once your family knows exactly what to do in the situation. Follow these tips given by fire remediation experts.

Create a Map

Begin by drawing a map of your company, including all the levels. On your map, be sure to identify the following:

Windows, doors, and smoke alarms
Two exit points for each room
A meeting location near the front of your house

Clear Items Away From Exits

As each room needs to have two ways out during a fire, make sure that no large pieces of furniture are blocking those exits. Most people choose a window and a door for their two exits, so inspect each room and rearrange its setup if necessary. Also, store a ladder in second-story rooms for window escapes.

Teaching People How To Stay Safe

Knowing where the exits are in your fire escape plan is only the first step. Some of the things you should be sure to teach employees:

Feeling doors for heat before opening them
Crawling on the floor to stay beneath the smoke
Calling 911 for assistance

With these tips in mind, you are well on your way to creating an emergency fire escape plan that can protect your property. Visit http://www.SERVPROprovidence.com for more information on fire damage.

Tips to Prevent Mold Over Your Vacation

12/7/2017 (Permalink)

Tips to Prevent Mold Over Your Vacation

If you are planning on leaving home for an extended period, it’s important to prepare your house for your absence. Regular home systems that require occasional maintenance can wind up being disrupted without any intervention if you don’t, and that means you could wind up with water damage that includes mold growth. All it takes is a leaky pipe or an unmonitored drip in the sink. A week or two of that drip going unmonitored is enough to do it. To make sure you don’t have moisture problems when you go on vacation, check out these mold prevention tips.

Change Your Home Environment While You Are Away

Mold grows in moist, warm environments best. The more you can reduce either attribute while you are away, the better. Here are some terrific tips for preventing mold that you can easily put into place before vacation:

Check your plumbing for leaks, and consider turning your water off during the interim. Fix any dripping faucets or minor leaks you find, even if you don’t turn the water main off while you are gone.
Lower your thermostat temperature. Fifty-five degrees Fahrenheit should be more than enough to prevent freezing, and it will save you money while discouraging mold growth in the winter.
During summers in Providence consider leaving your climate control settings in place. Air conditioning removes excess moisture from the air while it cools the environment.
Empty and put away pet bowls and water dispensers. It might seem silly, but this mold prevention tip can save you money in the long run. Your furry friends are probably staying elsewhere if you are gone anyway!
Clean and empty all the sinks and dishwashers in the house.
Clean any aquariums or other open water sources, and cover them if possible to discourage evaporation into the environment, which will increase humidity.


If you follow through with these tips, you can easily avert the likelihood of developing a mold problem in Providence, Rhode Island while you are on vacation. Of course, regular mold inspections done by mold remediation specialists will be the best way for you to make sure you don’t develop a problem in the future. Visit http://www.SERVPROprovidence.com for more information on mold.

Dealing with Significant Fire Damage in a Business

10/26/2017 (Permalink)

Dealing with Significant Fire Damage in a Business

After firefighters have left using their high-pressure fire hoses, you are going to notice that you are left with a significant amount of smoke damage as well as a lot of soot damage that needs to be handled by a professional fire restoration team. The fire restoration professionals deal with commercial fire damage as well as residential fire damage on a routine basis, so you can feel confident getting them in to do the work for you after dealing with some type of electrical fire or even a personal utility room fire.

Another great thing about hiring fire restoration experts is that they are going to be there to help you put in a fire sprinkler system that entails fire suppression. Fire suppression is incredibly vital to preventing fire damage from happening again in the future, and it is why a lot of firefighters recommended to people after driving away in their fire trucks. Despite the fact that fire damage has left to linger after firefighters have left using their very own fire hoses, you are still going to be left with a large amount of smoke damage that is difficult to handle on your own. It is great to know that professional fire restoration experts are they are to deal with the soot damage after a utility room fire of any size.

Fire damage can be difficult to handle on your own, especially when you consider all of the smoke damage that has been left behind. Despite the smoke damage that is left to linger, commercial fire damage professionals are able to also put in a fire suppression option for you such as a good quality fire sprinkler system. Many firefighters recommend these fire suppression systems to individuals who they have worked with to put out an electrical fire or even some type of utility room fire. Whether you've had an electrical fire or any other type of problem, you need to contact commercial fire damage professionals to deal with the soot damage for you.

An electrical fire leaves behind a lot of soot damage, and you will also find the same with any type of utility room fire that you have ever had in the past. The problem is that fire hoses as well as the fire trucks that has them are simply not enough to get rid of the damage entirely. Commercial fire damage is best to be prevented using a fire sprinkler system. These fire sprinkler systems are incredibly easy to install if you have a professional coming to do the work for you. Despite how powerful fire hoses can be at getting rid of fires, they still leave behind a lot of problems that are going to need to be restored by a professional team of experts.

After fire trucks have left, you are going to want to contact a local company that does restoration for you. You may even want to contact local professionals dealing with fire trucks to find out more about companies in your area you should be calling. These professionals are able to do the job for you at a price that you are going to find incredibly affordable. One of the main issues that a lot of people have is that they are afraid it is going to cost too much to get the cleanup done for them. If this has been a problem for you in the past, you might want to consider the fact that your homeowners insurance will cover the costs for you.

There is a reason why so many people are working with the Professionals in order to get fire remediation done when it is convenient for them. You should never attempt to deal with smoke damage on your own, especially considering the fact that there is a lot that goes into cleaning it properly and getting your home back into a safe and clean environment for the family.
Visit http://www.SERVPROprovidence.com for more information on commercial fire damage.

Fire Damage Statistics in the United States

10/26/2017 (Permalink)

Fire Damage Statistics in the United States

Fire damage is one of the worst fears of any property owner. In America alone, fire damage is responsible for more than $350 billion in property losses each year. Unfortunately, much of this is due to people not taking the right steps in the immediate wake of fire damage events. The good news is that, with professional help, it is possible to restore the majority of properties that have suffered fire damage to their prior states.

One of the most important things to keep in mind is that the fire damage restoration process is complex, difficult, time-consuming and requires highly specialized skills and tools. Many property owners assume that they can handle the fire damage restoration process themselves, only to find out after wasting thousands of dollars and causing further damage that they are not up to the task.

The truth is that no one should ever attempt a fire damage restoration on their own. It is a job for professionals. Fortunately, almost every town in America has a professional restoration company that can help minimize costs and get buildings back to a habitable state as soon as possible.

The fire damage restoration process

The single most important thing that any property owner can do in the event of a fire in their home or fire in their business, besides always following the directions of the fire department, is immediately calling in their local professional restoration company the moment the fire marshal declares the fire is extinguished. Getting a head start on the fire cleanup process won't just save time, it could ultimately save the property itself.

The restoration company is called

Once the restoration company is contacted, they will send out a fully licensed inspector to the site of the fire in the business or fire in the home. The inspector's first line of work will be determining if the building has suffered any significant structural damage. If it has, that will be the first thing to be rectified. If the building is determined to be structurally sound, a fire cleanup team will be dispatched to the site of the fire in the home or fire in the business.

The fire cleanup team arrives and begins the board up

The company will dispatch a fire cleanup team to begin the board up of the property. The team will make sure that the board up includes sealing off all exterior walls, doors and windows from outside elements. The board up will also include inspecting the roof, placing tarps and boards, if necessary, to ensure that no rainwater enters the home. Although this process may seem relatively simple, it is extremely important and must be carried out with competence. Rainwater can quickly surpass even the fire damage itself, potentially damaging the property beyond repair. Rain must always be kept out.

Removing soot damage, smoke damage and smoke smells

Next, the team will begin the removal of all soot damage, smoke damage and smoke smells. Soot damage and smoke damage will be blasted away using a special air gun that shoots sodium bicarbonate at a high speed. This will completely scour the surfaces of soot damage and smoke damage, leaving the materials and surfaces appearing new.

Smoke smells will be encapsulated through the application of a latex sealant. When it dries, this air-tight sealant will trap the smoke smells within the materials that smoke has permeated. Smoke is one of the worst consequences of a fire in a business or fire in a home. Encapsulation will permanently remove smoke smells from the air.

Additional concerns with commercial fire damage

Because tenants are often involved, commercial fire damage can cause even more potential trouble. Commercial fire damage often involves the displacement of tenants and the destruction of their property. In situations involving commercial fire damage, it is particularly crucial that landlords follow all codes, laws and fire department directives to the letter in order to avoid litigation.
Visit http://www.SERVPROprovidence.com for more information on fire damage.

Devastating Effects of Storm Damage

10/26/2017 (Permalink)

Devastating Effects of Storm Damage

The occurrence of storm damage takes many forms which have devastating effects. Professionals with sufficient experience in storm remediation and storm restoration should be contacted to carry out the home restoration process.

Storms can cause torrential rains which cause overflow at the storm drains. Excess of ground water, flood water, and river flooding are a common phenomenon with the occurrence of storms. Such effects can be quite devastating. Water restoration after a storm will have to take place when the water recedes from the home. Roof leaks can also occur due to torrential rainwater and thus require professional roof repair whenever there is damage.

The flood water can create growth of molds or mildews. Water damage, therefore, requires immediate home restoration to minimize the effects. A properly trained staff regarding storm remediation will adequately handle the water restoration process through the use of specialized equipment such as flood pumps in the event of flooding and water damage. A correct flood pump is imperative when carrying out flood water and water restoration. Reliable professional companies know the right type of flood pump to use because they have high levels of experience in the storm restoration process. Business owners can prevent further roof damage by promptly choosing reputable roof repair and general storm restoration companies.

Visit http://www.SERVPROprovidence.com for more information on storm damage.

What to do When Your Home or Business is Flooded

9/27/2017 (Permalink)

What to do When Your Home or Business is Flooded

Flood damage is one of the most serious situations that a home or business owner can face. Water damage, when left unchecked, can quickly lead to structural weakening and extensive damage to drywall, furniture and other components of a building. If not treated in time, extensive flood damage will almost always become permanent, necessitating widespread renovation of the property or, far too frequently, the complete rebuilding of the structure.

Fortunately, the majority of water damage events in the United States are 100 percent subject to complete remediation and flood damage mitigation. With prompt action, almost all water damage will be able to be completely reversed. But it is absolutely imperative that whenever a property owner recognizes flood water in their home or water in their business that they immediately call in a team of professional mitigation and restoration experts from their local restoration company. Without prompt action, water damage is virtually guaranteed to both spread and become permanent. A professional restoration company knows exactly what to do to stop this from occurring.

In this article, we'll take a look at the flood damage restoration and mitigation process, seeing what a restoration company does and how they carry out the restoration and mitigation of impacted properties. Most importantly, we'll see that a flooding event is not the time for anyone, no matter how handy, to begin trying to carry out a do-it-yourself flood restoration. This almost always ends in disaster and could cause the total loss of the property.

Call in a professional restoration company

It almost can't be emphasized enough that the single most important thing that any property owner can do after recognizing flood water in his business or water in his home is to call in a professional water cleanup team. A pro water cleanup team will have the experience, equipment and knowledge necessary to ensure that the chance of a successful restoral of the flooded home or business is carried out. Water cleanup companies usually have strict apprenticeship periods, only allowing those who have proven themselves in the field to become certified water cleanup professionals. This is a level of professionalism that you and your property need in case of a flooded home or business.

The call is made and the team arrives

Once the call is made, the cleanup team will usually arrive within a few minutes. They will immediately spring into action, assessing the extent of the water in the home or water in the business and classifying the water. They will also go to the source of the original supply line break or pipe break, making sure that no active leak is continuing to spew water. Using sophisticated equipment like hygrometers and infrared detectors, they will survey the area around the supply line break or pipe break. If there is any water that has seeped into hidden or hard-to-see areas, they will note it for later and specialized drying equipment will be employed around the area of the original pipe break or supply line break.

The team will begin removing standing water

The next step in the process is for the team to begin the large-scale removal of all standing water in the home or water in the business. This will be carried out using powerful vacuum equipment that is capable of removing thousands of gallons every hour. This portion of the cleanup process usually takes less than one hour.

The drying process is undertaken

The next step in remediating the flooded home or business is to begin the drying process. Special care will be taken to thoroughly dry the area around the original pipe break or supply line break, ensuring that no lasting damage will occur to the flooded home or business' structure. The drying process typically lasts from a few hours to a full day.

Upon being dried, the property will now be completely restored to its original state.
Visit http://www.SERVPROprovidence.com for more information on water damage.

What to Do When You are the Victim of Storm Damage

9/27/2017 (Permalink)

What to Do When You are the Victim of Storm Damage

You have heard the weather forecast and it has filled you with dread. A hurricane is on the way. There is threat of flooding. River flooding and a roof leak are the least of your worries. If you have to battle with the combination of ground water and flood water, your flood pump probably won't stand up to the test. On top of it all, there could be hail damage and wind damage. One thing is for certain. You are going to be in dire need of storm remediation. If the storm damage is as serious as predicted, you should plan ahead. Be prepared to call a professional storm damage restoration company to tackle storm restoration, water restoration, and home restoration services.

Turn to Experts in Your Time of Need

Once any type of serious storm strikes, you may require storm remediation. Winter storms can result in ice damage from an ice dam. Ice damming can result in a roof leak which will then cause water damage. The end result is the need for roof repair, water restoration, and home restoration. Frozen pipes only add to your problems. If you have sustained hurricane damage, you will find yourself in a similar boat. Roof damage is likely from wind damage and storm damage brought on by the fierce storm. When nature attacks, it can turn your world upside down. You can be overwhelmed by flooding, whether your flooding is due to a rise in ground water, flood water, or river flooding. Water restoration will be a must as a major component of your home restoration and storm remediation. A professional storm damage restoration crew will know exactly what to do to set your home to rights once again. Home restoration after hurricane damage, ice damage, wind damage, or hail damage is possible.

Storm Restoration Begins with Prioritizing

When you contact a professional storm damage remediation team, they will prioritize what needs to be done for storm remediation. A thorough assessment of the damages in your home will be the first goal. In the event that there is damage during the cold weather, ice damming and frozen pipes present unique challenges. Your team of professionals will look at the ice dam and identify any roof damage that has been caused by a roof leak. Roof repair will be at the top of the list, as well as water restoration for any other damage caused by a leak. If you have been through hail damage, wind damage, or hurricane damage, your team of experts will look at what has caused your damage. They will take into account all sources of flooding, including river flooding, ground water, and flood water. Once the source of the damage has been isolated and is no longer a problem, they will be able to pick up the pieces. A flood pump can result in water restoration after river flooding and other sources of flooding, such as flood water and ground water, have occurred. Hurricane can result in a roof leak from roof damage, but roof repair will ensure your home is secure from water damage once again. Once the roof damage has been successfully corrected through roof repair, your restoration crew will concentrate on any other damages sustained during a storm. Hurricane damage, ice damage, and hail damage can be devastating. Frozen pipes can be a serious issue, as well as ice damming. An ice dam can result in ice damage while frozen pipes may burst, but everything can be corrected through storm restoration services. A flood pump can be used to remove water that has built up after flooding or ice damming. Storm restoration after an ice dam involves roof repairs and more. After the flood pump has cleared away the water that has accumulated, it will be possible to dry, cleanse, and repair the building so that you can make your home look like it did before disaster darkened your door. Visit http://www.SERVPROprovidence.com for more information on storm damage.

All About Water Damage Restoration

8/30/2017 (Permalink)

All About Water Damage Restoration

Water damage is damage caused by water when it intrudes to areas that there is no water passage water damage can affect homes, schools, roads, business enterprises among others. It can be either extensive or minor depending on the amount of water in the event. Water damage can cause wood to rot, rusting of steel and many others. Water damage can be a slow process where wood can be rotting in a quiet manner that is undetectable, and by the time it is noticed the piece of timber has rotten completely.


Restoration is a process where water the water spillage or damage has been cleared, property and other materials are put back or restores as they were before the water incident. Before it is performed, the following process has to take place.

i. Inspection which is done by professionals
ii. Water removal in which pumps are used.
iii. Drying the place that has been affected by water.
iv. After drying the affected spot cleaning is done where removing all the unwanted materials around the place.
v. Restoration in the last process in the event of a water damage. Replacing of materials is done and insulation among other activities.The replacement process might include fixing areas where there was supply line breaks and piping.


Mitigation is ways used to prevent water from any further damage that it can inflict on the floor or building. Before any mitigation is done, a thorough assessment should be done to ascertain the necessary mitigation measure to undertake. Water can be from clean sources or unsanitary places like from a sewerage system. When taking mitigation measures, a professional should be sought to give expert advice.

Water Cleanup

Water cleanup is a process of cleaning water from an affected area. Water cleanup is done using different expertise and depending on the extent of the damage. Water can be oily or just the regular clean water. If water is oily, a different method is used to clean it where a soap or detergents are used in the water cleanup. If damage has been caused by just the ordinary sanitary water cleaning it up will be by using a sponge or cloth. Water cleanup can be challenging when the source of water is from unsanitary sources like the sewerage system. In the event of this, an expert in cleaning should be contacted, and protective wear is to be worn to avoid infections.


Drying is a process in which after a flooded area has been cleaned. The drying process starts where no place in the affected area is dump. Drying is done using air movers but if the damage is small scale a piece of cloth or sponge is used but also this depends on the size of the area affected.

Water in Home

Water in home may be in large or small scale, but majorly it is small scale. Burst water pipes can cause water in home or a sewer system home owners are supposed to ensure that if by chance an accident of water in home happens, the professional should be contacted to fix the spillage. An accident or intentional can cause water in home.

Water in Business

Water in business can be devastating to the business enterprise. The company can incur losses during water in business. Water in business can be caused by a tank spillage that contains a significant amount of water or a burst pipe within the business premises. If water in business occurs, professionals are sought to mitigate the spillage and train employees on how to counter such incidents.

Flood Damage

Flood damage is the adverse effect caused by water. Flood damage can destroy homes and businesses and even the infrastructure around the affected area. Flood damage may be due to rain – a natural disaster or a burst pipe.

Flooded Home

A flooded home is when water levels at home are beyond the limit where a person cannot walk through. Evacuation is sought during a flooded home incident. During a flooded home accident, owners are encouraged to wear safety materials during evacuation. A flooded home may be a source of infection thus the importance of safety materials.

Restoration Company

A restoration company is an enterprise that specializes in evacuation and restoration of a business or a home to its original status. A restoration company trains people on how to mitigate the floods if they occur. A restoration company can also offer training to home owners on how to maneuver out of floods before a restoration company arrives for help.

Supply Line Break

A supply line break is where water supply is interrupted, and a spillage occurs. The spillage can result in flooding which may affect surrounding areas. Professionals who installed it can only repair a supply line. A supply line break can affect both homes and business enterprises.

Pipe Break

A pipe break is as a result of a lot of pressure in the pipeline system. A pipe break occurs at the weakest point in the supply system. Pipe breaks are repaired by technicians who replace or fix those weak points in the system.
Visit http://www.SERVPROprovidence.com for more information on water damage.

What to Do After a Fire

8/30/2017 (Permalink)

What to Do After a Fire

For many people, having a fire in the home is one of their worst nightmares. Large fires can cause extensive damage, ruining carpets, furniture, walls, and belongings. After a fire, soot damage, smoke damage, water damage, and smoke smell all need to be eliminated. A fire in a business can cause severe commercial fire damage and shut down normal operations. Whether a fire is large or small, the fire cleanup process should be overseen by a qualified restoration company. Trained professionals know how to board up a property, eliminate smoke damage, and remove smoke smell.

Expecting a Speedy Response

After firefighters put out a fire in a home or a fire in a business, property owners should immediately think about calling a fire damage restorathttp://www.SERVPROprovidence.com/commercial-fire-damageion professional. Most fire damage restoration companies offer 24-hour emergency services, and they should be able to respond quickly. The sooner they arrive to the scene and get started, the better, so keep this in mind when hiring a restoration company.

A professional will do an evaluation to determine how much residential or commercial fire damage there is. They will then take steps to prevent further damage. If the fire has left a hole in the wall or roof, they may or board it up to seal it off from the rain. Additionally, they may need to reinforce the structural integrity of a property.

Although most people think about the smoke damage and soot damage that a fire can leave behind, it's also important to take into account whether there's any water damage in a property. Firefighters will have used water to extinguish the flames, and fires can damage pipes, leading them to burst.

Restoration After a Fire in the Home

There are a number of steps involved in the fire cleanup process, each of which should be handled with care. Restoration professionals will clean surfaces to eliminate signs of soot damage and smoke damage. Their goal will be to remove odors and make sure everything is sanitized. Carpets can trap smoke smell and may need to be cleaned even if they appear undamaged.

Tackling water damage is also an important part of the fire restoration process. Professionals will use use pumps and dehumidifiers to remove water from a property. They will make sure surfaces are dried and sanitized. During this stage, they will pay special attention to carpets and padded furniture.

Fire damage repair technicians will inspect items and throw away ones that are too badly damaged to be repaired. If a carpet has been extensively burned, it may be easier to remove and replace it than to attempt to restore it. Damaged cabinets and furniture may also need to be replaced.

In the final step of the fire cleanup process, fire damage restoration technicians will complete repairs on items and parts of the home that can be saved. They may fix furniture or repaint walls. Their goal will be eliminate all signs that a fire in the home has occurred, leaving it looking as good as it did before the fire damage.

Commercial Fire Damage

In many ways, the fire cleanup processes involved in commercial fire damage restoration are similar to the ones used when restoring homes. Technicians will need to take steps to eliminate smoke damage, smoke smell, and soot damage. However, commercial properties are more likely to have fire suppression systems. Water damage may be more widespread after a fire in a business than in a residential property.

Fire damage technicians can help business owners take an inventory of equipment, electronics, and other valuable items. They may board up the property to help prevent theft. After commercial fire damage occurs, the restoration company's goal will be to assist the business in resuming normal operations as quickly as possible.

From the time they board up a property to the time they complete a final inspection, a restoration company should have the safety and satisfaction of the client in mind. Although a fire in a business can be a serious issue, having a qualified professional handle the cleanup process will give property owners peace of mind.
Visit http://www.SERVPROprovidence.com for more information on fire damage.

Everything You Need To Know About Black Mold

8/30/2017 (Permalink)

Everything You Need To Know About Black Mold

Black mold, also referred to as Stachybotrys chartarum is a type of mold genus that reproduces asexually. It is a fungus that releases spores which feed on organic materials found in households. Black mold has negative implications. Removing black mold can be a costly exercise especially if the infestation is severe.

Learning how to get rid of black mold efficiently can go a long way in saving the home owner money as well as ensuring good health for their families. Dry rot is a type of fungus that mostly affects timber or wood. Dry rot mostly thrives in moist conditions weakening the wood to the point of disintegration. Dry rot is identified by the presence of darkening cracks in the wood structure that may have mushroom-like growth.

It causes a smelly odor that though not harmful, can be very unpleasant. Since dry rot growth mostly occurs in moist conditions, mitigation involves repairing all broken pipes in the house as well as doing proper plumbing to prevent further leakages. Mildew is a type of white fungus that grows on living plants. Mildew produces a very smelly odor.

Mildew growth remediation is done by use of a scrubbing brush to remove the growth. It is not necessary to consult a restoration company. The process of remediation is carried out outside the house to prevent the spread of mildew to other parts of the house.

Mold growth behind walls is mostly as a result of pipe breakage behind the walls. The presence of moisture provides conducive conditions for mold growth to thrive. One of the signs of mold growth behind walls is peeling of paint on the wall. The presence of a smelly odor may also indicate mold growth behind walls.

Identification of mold growth behind walls is mostly made by inspection methods involving talking to a mold specialist or a representative from a restoration company. Mold mitigation from behind walls is done by repair of leakages on the wall to get rid of moisture. Remediation also involves finding a mold removal professional to remove the fungus as doing it yourself may pose a risk.

Mitigation of mold in home can be done by fixing leaking roofs and pipes, ventilating the shower areas as well as the laundry areas.

Mold in home should not be disturbed as it can cause scattering of the spores facilitating its spread. In cases where there is presence of mold in home, air conditioners should be turned off to prevent mold migration. Mold removal on non-porous surfaces can be done by cleaning and sanitizing the surface thoroughly then drying it. Mold removal takes about one to five days depending on the size of the building where the mold is growing, the material on which the mold is growing as well as the quantity of mold present. Once the mold is removed, the smelly odor brought about by the mold clears.

Mold mitigation techniques include cleaning up and drying our homes thoroughly and adding mold inhibitors to paint before painting. Many industrial buildings have daily working plumbing systems. It is therefore not uncommon to find commercial mold damage in such premises. Building regulations guide building contractors and maintenance staff to prevent commercial mold damage as early as the initial building stages. To help curb commercial mold damage, contractors are advised to use mold resistant paints on the walls. Reduction of humidity levels between thirty and sixty percent goes a long way in decreasing mold growth hence preventing commercial mold damage.

Deodorization involves using the right deodorization techniques to remove the smelly odor. One of the most efficient deodorization methods is UV ozone generation which includes use of oxidization to eliminate the odor particles by adding more oxygen in the air. Another effective deodorization method is neutralization which involves the use of an equalizing chemical which neutralizes the smelly odor. Another method is the use of absorbents. These operations are carried out by a trained professional from a recognized restoration company.

The mold damage remediation process includes;

Isolating the mold damage affected areas from other areas.
Misting the areas affected by mold growth so as to suppress dust.
Removing all the materials damaged by the mold, placing them in plastic bags and disposing of the bags as trash.
Cleaning and drying wood and non-porous surfaces using wire brushes.
Conducting a feasibility test to ensure all mold damage areas are free from contamination visibly.

It is however, important to note that all areas with mold damage should be adequately cleaned by a restoration company to avoid instances of the same process being repeated again. Mold growth is a process that can easily be contained if done in the right manner.
Visit http://www.SERVPROprovidence.com for more information on mold.

The Merits Of Professional Water Damage Restoration

7/31/2017 (Permalink)

The Merits Of Professional Water Damage Restoration

Flooding is likely in your home after a supply line break. If your home has flooded, the damage can call for expensive repairs. Many people have to vacate their homes during the restoration period to avoid exposing themselves to the risks. A storm can affect several houses in a neighborhood. A flooded home can be a result of a pipe break, supply line break, or roof leakages. In addition, there is always a risk of electrical faults as you undertake the restoration since the floods can transmit electricity from one home to another. If you live in a floodplain, you need to take some mitigation measures to protect your property from such occurrences. A reputable restoration company has what you need to handle the supply line break, undertake the mitigation measures, and repair your flooded home. Getting a restoration company to deal with the pipe break can prevent the flood damage. Look for several proposals when searching for a restoration company to handle the flood damage.

Home insurance

It is always vital to sign up for home insurance to cater for the cost of dealing with the flood damage. However, you might not estimate the cost of repairing a flooded home when getting insurance. It is vital to find a flexible insurer who will address the water damage once it occurs. If your policy covers minimal damage, the insurer might not help you to repair your home to its original state. The trick is to get adequate insurance for your home. The secret when getting rid of the water in home basements is to use a submersible pump. Besides getting insurance, you need to mitigate your home from water damage by raising the floor levels, inspecting the plumbing system, and repairing the roof. Inspecting the drains is also a sure way to minimize the risk of flooding during a storm. The stagnant water in home floors should not linger for days since it can cause the molds to grow. The water in home walls can also cause the development of molds, meaning that you need some protecting gear during the remediation process. A flooded home poses several risks to the occupants, and you should take some mitigation measures during the restoration process.

Water cleanup and mitigation

The initial step is to pump out the water with the help of a pump. If the water has found its way to the basement, you should get rid of it with a pump. However, you should not pump out the water quickly since the reduction of pressure can cause the foundation walls to buckle. Once you get rid of the water, you should begin the drying process. This process involves getting the carpets out and drying the walls naturally. By opening the windows and improving the ventilation, the indoor environment will dry through the natural means. While most people use the HVAC system or artificial heaters to dry the walls, it is not always advisable. Hot air can weaken the structures, meaning that you should not use the artificial methods to escalate the process.

Water damage restoration company

A restoration company will play a huge role when it comes to dealing with the flood damage since the staffs understand how to tackle the water damage. Drying a home after water cleanup is essential if you want to prevent the developments of molds. Inspecting the plumbing system is vital if you want to address the pipe break. The water in business drains can get into the buildings if there is a blockage. You can rely on the backflow preventers to stop the water in business drains from getting into the building. After a pipe break, water cleanup, drying, and restoration are the sure ways to renovate a flooded home. If you have a supply line break, the leakage could cause extensive water damage in a home. When repairing the building after water in home floors causes significant damage, you should have reputable professionals by your side. When you encounter some water in business carpets after a storm, you should inspect your drains. Since the water in business drains and sewers might have some contaminants, a disinfectant is necessary during the water cleanup.
Visit http://www.SERVPROprovidence.com for more information on water damage.

Recovering Property from Fire Damage

7/31/2017 (Permalink)

Recovering Property from Fire Damage

Recovering property from fire damage can be a difficult process. While the fire itself often wreaks havoc on one's home or business, it only accounts for a portion of the overall damage. There's also soot damage and smoke damage to worry about, which can be more destructive than the initial fire itself. Whether there's been a fire in the home or fire in a business, it's crucial to react swiftly. This involves taking control of things that are in your hands, and deferring to a restoration company when professional assistance is necessary. In cases of major fires, there's often some degree of irreparable damage. By reacting quickly and addressing the following issues, however, it's possible to minimize the eventual long-term costs of fire damage restoration.

Soot Damage

Soot damage is particularly problematic because it's something people often assume they can put off. When there's an active fire in a home, the need for immediate action is obvious and palpable. When there's a fire in a business, everyone in the building typically understands the urgency of the situation. Even though soot may not feel as threatening in some ways, it's an equally urgent issue in terms of fire cleanup.

Soot damage begins immediately after a fire dies down, settling into materials throughout the entire property. Initially, it may cause some degree of discoloration in porous materials. However, by acting immediately it's possible to prevent it from discoloring other materials.

Smoke Damage

Equally disastrous is the potential for lingering smoke damage. Whether someone is dealing with commercial fire damage, fire in a home, or fire in a business, taking action against smoke damage is an essential part of fire cleanup. Some preventative measures can be taken by individuals, while others may require specialized equipment from a fire restoration company.

Smoke damage can cause discoloration of walls, as well as rust and corrosion to metal objects. One of the worst effects, of course, is the notorious smoke smell that so many fire damage restoration sites end up being left with. After the smoke smell has set in at a fire cleanup site, it can be almost impossible to get rid of without the help of a professional restoration company. This is particularly problematic for small businesses, as the stench of smoke from commercial fire damage often results in customers being driven away. In some cases, the smoke smell forces companies to board up their building and go out of business, even if the structural foundation of the building is still solid.

Fire Damage

Fire damage, of course, is always the most immediate concern both during and after any fire. Whether it's a fire in a home or a fire in a business, the damage inflicted by the extreme temperatures can be devastating. Businesses with lots of flammable merchandise are especially susceptible to commercial fire damage. Of course, a fire in the home can be just as troublesome. Even if the fire cleanup doesn't involve trying to salvage millions of dollars of merchandise, the items that get damaged may have more sentimental value.

Having to board up a business or a home can both be painful. Whether you're dealing with home fire damage restoration or commercial fire damage, there are steps you can take to minimize the damage.

What To Do

Wash all surfaces with soap and water, before soot and smoke smell have a chance to set in.
Use a vacuum cleaner with a good filtration system on carpet and upholstery.
Board up any areas where the building has become unstable or dangerous.
If you lack the proper equipment, contact professionals to help with fire damage restoration.
Above all else, stay safe. Many things - like having to board up a room due to fire damage - are best left to a restoration company.
Visit http://www.SERVPROprovidence.com for more information on fire damage.

Professional Mold Remediation Explained

7/31/2017 (Permalink)

Professional Mold Remediation Explained

Molds have microscopic pores that are found freely in almost all environments both indoor and outdoor. Any business or home can quickly be infected with mold if there is an introduction of water or moisture that results from water damage. Mold in home can grow unnoticed because it is often hidden in the walls, under ceilings, behind tiles and other hidden places. This is because the sources of water are silent such a small leakage in the sink, tap or plumbing system. While in advanced condition, mold damage can result in smelly odor and dry rot especially under the carpet or other hidden places. Since black mold spores cannot be seen with human eyes, it is important to let mold removal and deodorization be conducted by professionals.

Professionals who specialize in commercial mold damage have a strategic plan to eradicate fungus. Although a professional mold restoration company can help you with removal and mitigation, it is important to remember that doing things right and responding quickly to possible mold infestation is crucial. This will help prevent further mold damage that can have a negative effect in your home. The following are steps that a professional mold restoration company will consider to eradicate mildew from your house.

When investigating mold in home, it does not only involve looking for visible mold growth behind wall. Mold growth is invisible because it often grows in areas that you cannot see. The devious mildew behavior requires skill to determine the source. The first thing is to understand that behind all mold growth there is a water problem in the house. The professionals look for the moisture sources, which will help them to locate the mold growth behind wall. In advanced mold damage, the experts can detect the smelly odor and dry rot to ascertain whether a certain area is infested.

Documenting and creating a mold remediation plan:
Mold in home mitigation requires that the areas causing moisture are stopped and rectified. Before beginning commercial mold damage clean up, it is important to document the fungus situation by writing, taking videos or photos. The documentation is important because it helps to manage liability.

Mold in home can be extensive, depending on how much time has passed before reporting. The main goals for mold removal and remediation are to clean up all mold growing in your home. Professionals also ensure that the homeowner is not exposed to the fungus. A professional mold restoration company will have a clear guideline on how to handle mildew at every level based on square footage.

The remediation of mold growth in your home usually involves cleaning up the existing dry rot and mold growth behind wall. The most important thing is that they have professional equipment and tools to prevent self-exposure. They also dry up the moisture areas and rectify the leakages that cause mold in home. Deodorization is done in the cleaned areas to remove smelly odors and ensure that the mildew spore will not germinate again. A professional mold restoration company will have two level mitigation guidelines to clean up the house.

Level one of mold removal usually involves repairing of the water issues, isolating the contaminated areas, deodorization to suppress the mold, and removal of contaminated materials and putting it in plastic bags.

Level two of mold mitigation usually involves cleaning the infested materials and areas, conducting visibility test, and drying. Some damaged items may require replacement or repair and deodorization before being used again.

It is important to use professional residential and commercial mold damage services because they have skills and knowledge to handle all types of fungus including black mold. They will ensure that mold growth and the smelly odor is effectively removed.
Visit http://www.SERVPROprovidence.com for more information on mold.

How to Handle Flood and Water Damage While Waiting on the Pros

6/22/2017 (Permalink)

How to Handle Flood and Water Damage While Waiting on the Pros

Too much rain, a hurricane with dangerous storm surge, or a broken pipe can all cause water damage in homes and offices. It’s major flooding that causes the most damage, but a burst pipe can cause significant damage at home or work. When water in the home or water in the office is located, it’s important homeowners and business people learn how to handle the situation accordingly. To make it easier for home and business owners to understand, the proper way to handle water damage is broken down into water damage and flood damage.

Water Damage

When water in the home or water in the business is located, it’s imperative people know precisely how to handle this situation. There are specific steps that must be taken, including calling for a professional restoration and mitigation company to come out and handle the water cleanup and drying process. While waiting for them to arrive, there are a few steps people can take to help when the find water in the home or water in the business.

- Stop the water where it’s coming from if it’s possible
- Turn off all power
- Stay off wet carpet
- Place foil under the legs of furniture or move it entirely
- Remove all personal items from the area

While restoration and mitigation crews are on their way to a home or office, it’s imperative to follow these rules. It’s also dangerous to try and perform water cleanup or drying without help. Cleanup can cause electric shock using vacuums and water together, and drying with fans and other items can cause contaminated sewer water to spread the contamination throughout the home or office.

Flood Damage

When flood damage occurs, there are many things people can do to help before professional restoration and mitigation companies arrive. The first is to be sure all power is turned off at the source. This is required even if a dangerous storm has knocked the power entirely out. Power companies work tirelessly to restore power in bad weather, and no one ever knows when they’re able to turn it back on.

- Stay out of flood water
- Look for live creatures
- Remove all valuables ahead of time

There are times when flood damage occurs unexpectedly, but many times people know it’s coming. If this happens, it means they have a chance to remove items from the home or office. When a flood occurs, water in the home and water in the business can be devastating. Water in the home or water in the business can be several feet deep, and it can destroy entire homes or businesses.

Before restoration and mitigation crews arrive to see flood damage, home and business owners must know to stay out of the water. When floods occur, many forms of wildlife are displaced by the raging waters or storm surge. When this occurs, it’s not impossible to find small sharks, dolphins, manatees, alligators, snakes, and other creatures in the water. They go where they are moved, and it can be dangerous to be in the water with these animals.

What the Pros Do

When professional restoration and mitigation crews arrive, they begin the heavy lifting. They assess the damage, they get their professional equipment out and use it to make sure all water is removed, and they go through the water cleanup and drying process quickly and efficiently. This equipment makes it less likely water has time to spread further and cause more damage. The drying process is much easier with the help of professional equipment that reaches places regular fans don’t reach, and the restoration process is simple.

Water damage is never good, but it can be much worse if it’s left uncared for more than necessary. It’s not always possible to catch it right away, but it’s always too late to wait to decide how to handle a situation like water cleanup following a flood.
Visit http://www.SERVPROprovidence.com for more information on water damage.

5 Commonly Asked Questions About Fire Damage

6/22/2017 (Permalink)

5 Commonly Asked Questions About Fire Damage

Fire damage and resulting smoke damage can be very costly. Whether it is the result of a fire in a home or at a place of business, as is the case with commercial fire damage, knowing what to do in regards to fire damage restoration is important in order to preserve what is left and repair what's been damaged. Below are some commonly asked questions regarding fire damage restoration for those who have suffered a fire in their home or even a fire in their business.

1. What is the first thing to do in the event of fire damage?

Mitigate the damages right away. Mitigation is the process by which one works quickly to try to salvage what they can. If there are items which have gotten wet from water during the extinguishing of the fire, they may be able to be washed and salvaged. If it is safe to do so, moving any items not already damaged out of harm's way will also help control the amount of damage sustained but remember, safety first.

2. What should I know about the fire cleanup process?

Fire cleanup is important. If an insurance company is involved and will not be out right away to assess the damage, check with the insurance adjuster and see if it is okay to take pictures and then begin removing obviously damaged items. In the case of commercial fire damage, this is important as a business owner will want to get back up and running as soon as possible.

Removing damaged items will clear the way to begin assessing the damaged area to see what other damages exists. In addition to the actual damage from the fire, soot damage is also quite common, as is water damage. Most times, an insurance company will dispatch a restoration company to the scene fairly quickly to begin the cleanup process. Whenever possible, let them take the lead when it comes to fire cleanup.

3. How will a fire damage restoration company address soot damage and smoke damage?

Depending on the porousness of the damaged item, some items with soot damage can simply be wiped down. Others may need to be professionally cleaned. The same goes for smoke damage. What about that smoke smell? Often times, one of the biggest concerns heard by clean up professionals is how to remove the smoke smell from items. Walls can be washed to help remove the smell of smoke but more porous surfaces, such as fabric upholstery or clothing, may require the cleaning by a professional to remove any lingering smoke smell.

5. How is commercial fire damage addressed when there has been fire in a business?

Commercial fire damage restoration is similar to damage from a fire in the home. A fire in a business setting can be a little more complex because typically there will be a loss of revenue associated if the facility is deemed unusable for a period of time while the fire cleanup and restoration process is ongoing. Restoration companies fully understand that the loss of business from commercial fire damage can adversely affect one's livelihood, so a restoration company will work diligently to get a company back up and running as quickly as possible. As a business owner, keeping detailed, up to date records of on hand inventory can help expedite the claims process with the insurance company as well.

Whether it is soot damage, smoke damage or a smoke smell that is in need of remediation, a professional fire damage restoration company will properly guide you through the fire damage cleanup process. Contacting a professional as quickly as possible after the fire damage has occurred will ensure the fastest path to recovery after a fire in a home or fire in a business.
Visit http://www.SERVPROprovidence.com for more information on fire damage.

Handling Mold the Proper Way

6/22/2017 (Permalink)

Handling Mold the Proper Way

Mold damage is a serious problem many homes and businesses face. When mold damage occurs, it’s imperative it’s handled immediately and correctly. Proper remediation and mitigation require knowledge regarding how this fungus forms, what it means to clean it up, and how to stop it from forming again. Mold damage is not something anyone can afford to ignore, which means it’s time to call for professional mold removal, remediation, and mitigation when any mold damage occurs. Mold in the home and commercial mold damage are both dangerous, and both must go through the proper removal and remediation process the moment it’s found. Waiting even a day to start the removal process can cause significant damage in addition to what’s already occurred.

Identifying the Source of Mold in the Home or Commercial Mold Damage

Finding the source of mold damage is a priority. Mold in the home and commercial mold damage both originate in one location, and it’s important to find this location immediately. Mold in the home as well as commercial mold damage likely occur inside a wall where a pipe is leaking, in a bathroom, or in a basement where humidity is high and moisture levels are inviting. Mold is a fungus that forms when the right conditions occur.

Once the source of the moisture that allows mold to form is located, it must be rectified. Leaks must be fixed, and other places in which moisture might enter a home must be eradicated. Once this occurs, mold can be identified and removed from the home or office through the remediation and mitigation process.

The Signs of Mold in the Home

Signs of mold are very common, but they’re easily missed by home and business owners. The first sign this fungus might be present in the home is the presence of mildew. Mildew needs very similar conditions to grow, but it rarely causes concern in the home or office. If mildew is present in a bathroom or basement anywhere, it might indicate that mold could either begin growing before too long or has already started growing somewhere nearby. If anyone notices mildew, it’s a sign that fungus is a problem in need of remediation.

The other sign of mold is a smelly odor that requires frequent deodorization. Whether it’s plugging in a few air fresheners, spraying something, or lighting candles, deodorization is fine to use. The only thing people must remember with deodorization is it’s not a final solution to the problem. Deodorization can mask a smelly odor, but it’s not enough to fix the problem at hand. The presence of a smelly odor is a sign mold might be present somewhere nearby even if it’s not visible.

Calling for Professional Mold Removal

Professional mold removal is required when mold is found in the home or the office. The removal process is intricate, and it’s the best way to ensure mold damage does not become worse. Mold removal involves identifying mold, the source, and eradicating it. Remediation and mitigation allow homeowners and business owners a chance to fix the problem at the source right away.

Mold removal is so important because mold grows so fast and spreads so quickly. It’s not something anyone has time to ignore. It takes less than three days for mold to spread rapidly throughout any building, which causes major damage to walls, floors, and even the material items present in the building. Mold removal must occur as soon as someone noticed mold is present because of mildew or a smelly odor.

Mold is nothing to play with. It’s not all dangerous, but the list of negative effects mold has is a long one. Cal for help. It’s safer, faster, and a much better solution to letting it go or improperly caring for it. When mold is eradicated correctly the first time, the chance of it growing back again is much smaller.
Visit http://www.SERVPROprovidence.com for more information on mold removal.

5 Tips On How To Recover Your Home And Business After Flood Damage

5/29/2017 (Permalink)

5 Tips On How To Recover Your Home And Business After Flood Damage

Just a few inches of water in home or business enterprise may result in massive property damage. Regardless of the cause, whether natural flood damage or home water system malfunction, you need an elaborate cleanup practice. The following tips come in handy when putting in mitigation measures to reduce the effect of water damage as well in helping you initiate the cleanup and restoration process.

1. Clear the water drainage systems

Clogged water and sewer drainages are the leading causes of water in home or business. Cleaning Out the internal and outside water drainage and redirecting the water in business off the building might go a long way in easing the water damage correction process. As a mitigation measure, regularly check your home sinks and shower drainages for clogs. You can also contract professional plumbers to carry out regular drainage maintenance schedules for commercial properties if you are to minimize the risk of water in business.

2. Dry out the flood waters from the house or commercial properties

Drying is one of the most critical components of the water cleanup process after floods. Buckets can be useful when ridding small living or working spaces water after a minimal flood. You will, however, require more sophisticated water in business drying equipment such as the sump pump or the wet vacuum cleaner. Poking holes in walls might also further accelerate the process.
In most cases, if the furniture hasn’t been soaked in the water in home for more than 48 hours, there is hope for possible mitigation against further flood damage, meaning that they may be salvaged. In most cases, however, drying doesn’t help restore them back to their original state. You, therefore, have to consider the monetary or sentimental value an item has on you before considering the cleaning and drying option.

3. Let in fresh air

Once you get rid of the water in business, consider opening up the windows, doors, and ventilations for proper air circulation around the building. However, only open up your house after the floods have subsided or drainages cleared and ensure that such acts don’t expose you to further water in home floods.
Fresh air helps with better circulation of moisture around the house. This assures an accelerated water cleanup of the affected areas.

4. Remove irreparable furniture and equipment

Some office, as well as home furniture and equipment, aren’t water friendly and, therefore, prove irreparable and have to be disposed of after minimal contact with water. Regardless of the sentimental value you attach to some of these items, they have to be removed from the building before initiating the drying process. This minimizes the chances of mold growth that is not only costly to get rid of but also lengthens the flood damage restoration period.

5. Remove any moisture trapping furniture and finishes around the house

Water damage correction requires general repairs and reapplication of finishes around the house such as new ceilings and wall paintings. Nonetheless, this can only take place after the house is fully dried. Restoration, therefore, calls for the disposal of any moisture trapping items and furniture around the home.
Start by getting rid of any absorbents around the house such as carpets and rugs by cleaning them and hanging them dry outside whenever the weather permits or disposing them off. As a mitigation measure against formation of mold, the internal wall linings and skirting’s as well as the front panels to showers and baths also have to be removed to further speed up the water cleanup, drying, and restoration process.

Bottom Line

Water damage correction after floods starts with water cleanup before repairs and equipment refurnishing. However, the steps adopted in the restoration process not only determine the inexpensiveness but also the length of the entire process. Simple but calculated steps as clearing the drainage systems, removing moisture trapping finishes, and letting in air go a long way in guaranteeing fast flood damage restoration to a home or business enterprise. Visit http://www.SERVPROprovidence.com for more information on water damage.

The Recovering Process after Fire Damage

5/29/2017 (Permalink)

The Recovering Process after Fire Damage

A fire in home or fire in business is a frightening and upsetting experience. It is best to have precautionary measures in place to ensure one does not undergo such an ordeal. However, in the case of fire in home or fire in business, it is essential to know how to handle oneself and others to make certain no one gets harmed further, be it from the blaze or the smoke smell.

Commercial fire damage can be highly destructive, and if not put out on time, it will cause damage not only to the belongings but also to the utilities. Some of the damage forms that one might experience are burst pipes and ruined electrical fitting. Just as bad is getting the smoke smell traveling ubiquitously around the house. Thus, it is crucial to respond to fire in home or commercial fire damage quickly.

Do Not Go into the Building to Inspect Fire Damage

Avoid entering the building that has been affected by fire damage at all costs. It might be tempting to find out about the condition of items, but it is advisable to ask a professional whether it is safe to go in. It is only safe to do so when the specialists have examined the site and established a safety zone. They have to confirm that the soot damage and smoke smell are under control before allowing anyone to enter.

Be Ready to let Go

One should be aware that, at times, fires can be so severe that homeowners might not be permitted to go back inside at all. Though it is frustrating, it is for the greater good of everyone. The fire cleanup department has a duty to ensure no one encounters harmful situations. Note that the smoke smell can be the source of harmful effects to the human body.

Know the People to Contact

Fire in home or commercial fire damage are frustrating, and it is best to know the people to call in such incidents.

• It is essential to talk to a family member who was not present during the ordeal and give them the status of the fire and soot damage.
• Contact the responsible insurance company as soon as possible and tell them about the smoke damage. Doing this will enable the documentation of the event, and the insurer might also have advice on how to go about the recovery process after such a disturbing incident. If one does not know of any fire cleanup companies, the insurance company will help in finding one qualified to deal with the mess, including soot damage.
• In case it was a rental home that got gutted down, call the owner and give them information about the blaze and soot damage.
• If it was a commercial fire damage, contact the businesses located nearby and let them know what has happened. Even if the inferno did not reach their premises, they might have to deal with smoke damage if not fire damage.

Understand the Information to give when making a Fire Report

Provide accurate information when talking to fire damage restoration company representatives. In case the fire in home or fire in business took place when no one was around, it is essential to gather as much information about the occurrence. Fire damage restoration firms are only able to help when they have enough information about the incident. They will also need to know of any smoke damage in a fire in business or commercial inferno.

Get a Copy of the Fire Report

If the fire department had already gotten a report, ask them for a copy. That way, one will have something to present not only to the fire damage restoration companies, but also the insurance firm.

Think about the Requirements of the Fire Cleanup

A fire cleanup is only possible in cases where homes have not been destroyed but have just been damaged. However, never underestimate the damage to the property as it goes beyond what is visible. In fact, the fire damage restoration and cleanup should only be done by experts who are trained to deal with smoke damage because its effects are not as immediately apparent as fire damage effects.
Visit http://www.SERVPROprovidence.com for more information on fire damage.

How Professional Mold Removal and Remediation Works for You

5/29/2017 (Permalink)

How Professional Mold Removal and Remediation Works for You

Mold damage is a major problem that affects millions of people worldwide. Even if you're living in a newer home that was recently built, mold can still become a real issue. The problem with mold damage is that it can spread relatively quickly. A small patch of fungus or mildew might look tiny at first, but within a matter of weeks, you're dealing with a huge mildew growth problem that creates a smelly odor and structural damage. If you think you're dealing with a mold damage problem, be sure to contact a local mitigation and remediation company specializing in commercial mold damage cleanup.

Finding the Mold Problem

Before mold removal can begin, you need to know that you have a problem. You or the remediation company can check for fungus and mildew growth. To find an issue, you're going to want to look for black splotches on walls, floors and ceilings. Look in areas that deal with water and condensation, like a bathroom ceiling or a hot attic. Some people even deal with fungus growth and mildew in areas where pests are living, so if you have a pest problem, look to see where they're hiding out.

Contacting a Professional Remediation and Mitigation Company

Once you know that you have mold in your home or are dealing with commercial mold damage, it's time to call in the remediation and mitigation experts. The beauty about dealing with a professional commercial mold damage company is that they use all of their own deodorization tools to get rid of the spores and smelly odor that's overtaken your home or place of business. This takes the guesswork out of mold removal for you because they do the entire project from start to finish.

What the Mold Damage Professionals Do

To begin, the mitigation experts will come into your home and deal with the fungus growth head-on. They bring their own deodorization supplies to thoroughly clean the air of any potential spores that could resurface. This is crucial because it prevents the mold from growing back, which is something the average homeowner wouldn't be able to do with their own chemicals and tools alone. Expert deodorization takes place to remove the smelly odor from the air and leave the room feeling fresh and clean. The commercial mold damage professionals may also use drying methods to keep an area water-free while doing the job. Mold removal takes a few days, but the experts may have to come back several times in order to ensure that no mold has regrown within the home.

Pricing and Options

When it comes to removing mold in the home or business, the price can sometimes be substantial. If you have homeowners or property insurance, you might have coverage on mold remediation. If you do have a policy that covers this project, the company will typically be paid by your insurance provider. If you don't have coverage, you can come to an agreement with the mold removal company on a price that you'll be able to afford. Unfortunately, despite the high price of mitigation, mold removal is an absolute necessity once you know there's a problem with mold in the home.

Preventing Mold from Coming Back

If you ever notice a smelly odor in the house or have recently dealt with mold in your home, it's imperative that you prevent it from becoming a problem again. It might even be a good idea to contact the experts and have them come to your residence at regular intervals throughout the year to check for a mold growth problem and to do professional deodorization if it's needed. When your home is free of mold and mildew, you and your family can live happily and the value of your home will go up because you are taking the proper steps to ensuring that the interior is kept clean and mold-free.
Visit http://www.SERVPROprovidence.com for more information on mold removal and remediation.

Seven Tips for Dealing With Water Damage

4/25/2017 (Permalink)

Seven Tips for Dealing With Water Damage

Every person, at one time or another, will probably have to deal with a water problem. A pipe may leak, burst or disconnect. Floods happen and so does flood damage. Rain doesn't always stay outside. No matter the source only water can cause water damage. Water damage in the home may provoke the home owner or renter to feel helpless. Damage caused by water in a home or water in a business may result in monetary loss but these tips can help with mitigation, with water cleanup and water damage restoration. Try these tips when water cleanup is necessary, for water damage restoration and for mitigation of the ramifications of damage done by water in a business or the damage done by water in a home. A business may have to close until it is cleaned and repaired when damage is done by water in a business. People may have to stay in a hotel until the home is cleaned and repaired when damage is done by water in a home.

1. Call a water damage restoration company

Many who are financially able and people who have insurance coverage call in the experts, for example a water damage restoration company, when confronted with damage caused by water in a home or water in a business. The professionals know what they are doing, especially where it involves mitigation of flood damage and other varieties of water damage. Disconnect the electricity, unplug from all outlets and remove everything visible and portable from the area.

2. Stop the water from causing further water damage. Turn off the water at the source or close off the entrance point of the water. In cases of flood damage remove as much of the water as possible. If the area is still flooding the flood damage will increase. Wet vacuums and another appliances can suck the water up. When all else fails bail the water with buckets.

3. Drying the area is an essential step in water cleanup. Air movement is helpful and is often required while drying. Open doors and windows on a sunny day to supply fresh air for mitigation, to increase air movement and to facilitate drying. Turn on fans to encourage air movement as well. Drying and air movement impact water cleanup.

4. Carefully look for sharp objects, debris and other hazardous materials. Depose of any found with caution and following all safety and public standards. Put down towels or absorbent rags to soak up any residual moisture. Mop the area.

5. Stay calm and wear protective gear if needed.

6. Rescue any papers or items from the area and dry them appropriately. Dispose of any damaged items with caution and following all safety and public standards.

7. Disinfect and treat the area to prevent mold. Call in the experts if needed.

When excess water has become a problem the harm and destruction caused can never be completely undone but the consequences can always be reduced and alleviated with these seven tips. Visit http://www.SERVPROprovidence.com for more information on water damage.

Water Damage Restoration For Businesses and Home

4/25/2017 (Permalink)

Water Damage Restoration For Businesses and Home

Water damage and flood damage can be a devastating experience for any homeowner of business as it can occur very suddenly with terrible consequences. Water damage restoration and mitigation can also be a long and slow experience which can disrupt the lives of those who are involved.

Situations where natural floods or water incidents where flooding occurs from broken pipes or sewage backup cause water in home and water in business events that stops everything in its tracks until a water damage restoration and mitigation effort can be arranged to restore things as they were before the event.

A water in business or a water in home occurrence can create standing water in buildings that can be very dangerous. Standing water can be covering live electrical outlets which could electrocute a person who touches the water or walks into it. Standing water also contains many unknown hazardous materials that can cause disease very quickly.

The best strategy is to have residents and business owners evacuate a water in home or a water in business situation right away and call in professionals who can take charge and begin water damage restoration and mitigation as soon as possible. Water damage and flood damage are serious, but the human safety factor must take priority.

A person should contact their insurance agent and find out who would be a good recommendation for water damage and flood damage restoration and mitigation. The insurance company will know who is competent in this area. Once families and customers are no longer present, the experts can go to work and begin the water damage restoration process.

First of all, any standing water must be eliminated, and this is done with high powered pumps, which takes only a few hours in most cases. Next, a drying process occurs, using industrial type fans that create air movement across the affected areas of wetness. This part of the water cleanup, the drying, and air movement, can take a few days to be effective. Then soaked items must be thrown out, and the area must be sanitized. Once all of this is accomplished, the area can be rebuilt and refurbished.

The entire process of water cleanup, drying, air movement, and rebuilding can take as long as a month, so people will have to find somewhere else to live during that time. When there is a water in business or a water in home situation that has occurred from flood damage or water damage, there is always a very clear danger to any occupants who remain in the structure while any water cleanup is taking place.

Flood water can contain raw sewage, pesticides, fertilizers, petroleum products, bacteria, viruses, e-Coli, Cholera, Typhus and a host of other contaminants that the water picks up along the way. That is why the water cleanup and systemized process of getting standing water out of a structure, the drying of the area by creating air movement, getting rid of soaked items and sanitizing the area is necessary. Once the restoration process is completed, the structure is usually as good as new and habitable for residents and customers. Visit http://www.SERVPROprovidence.com for more information on water damage.

Fire Damage Restoration Step by Step Cleaning Process

4/25/2017 (Permalink)

Fire Damage Restoration Step by Step Cleaning Process

It doesn't matter if there has been fire in business or fire in home damage, the next course of action is getting the fire loss restoration team on the job as quickly as possible. The team needs to carefully inspect soot damage, smoke damage, fire damage, and the current air quality, then take action to get the location back to the way it was before the fire. Don't hesitate, SERVPRO is on call 24 hours a day to help.

After you contact the fire restoration team, they will arrive quickly to begin inspecting the location and doing a fire damage assessment. During the inspection of the fire loss, the professionals will check adjoining rooms to ascertain how much smoke damage, soot damage, and fire damage occurred. Once the fire cleanup team has completed the inspection, then they can develop a plan of action.

The next part of the process is for the fire professionals is to board up any fire damage to windows and doors to secure the location. If the roof suffered smoke damage or fire damage, a tarp will be installed to prevent further issues.

In the event of commercial fire damage, even more work needs to be done to locate and remove soot damage, smoke damage, fire damage, while working on improving the air quality. The commercial fire damage professionals are working against the clock and have a larger location to inspect than in a house, so soot damage and smoke damage to machinery and equipment must be carefully inspected before making the determination how to clean. The commercial fire damage team must place extra emphasis on cleaning air quality before employees can resume work.

The fire in business or fire in home cleanup team now begin working on the removal of water from the location. The fire loss restoration team must remove all the standing water before it causes further damage or leads to mold growth. If the fire cleanup team can eliminate all that standing water, the next part of the fire cleanup process is drying the entire location. The commercial fire damage professionals will make use of industrial dehumidifiers and extremely powerful air movers that can quickly remove the all of the remaining water while completely drying surrounding items.

After the fire loss restoration team has removed and dried away all the water, they need to focus on removing smoke damage, soot damage and fire damage, from ceilings, floors, and every other surface that was affected. Air quality issues will also be addresses. The fire loss cleaning and sanitizing team will use a variety of techniques and scrubbing devices to restore the location to the pre-fire condition. Once air quality issues pass inspection, residents or employees can return.

If any restoration is required, the commercial fire damage crew have the ability to make any minor repairs like painting, replacing drywall, or installing carpeting after the fire cleanup. Visit http://www.SERVPROprovidence.com for more information on fire damage.

How to Handle and Recover from a Fire Loss

4/25/2017 (Permalink)

How to Handle and Recover from a Fire Loss

Fire can be hazardous, dangerous and can cause severe damages if uncontained. Half of all losses reported on properties emanate from fire damages. If there is a fire in homes, it leaves soot damage, smoke damage and water damage to the property. The same can be experienced through commercial fire damage.

Recovering these properties can involve a complicated process that might take time and other resources to accomplish. Follow these steps to recover from fire damage and fire loss:

Secure the fire site and prepare for a fire cleanup

After extinguishing a fire in home, one should expect water damage. To limit the amount of fire damage on the surviving properties, protect the site. These damages might include vandalism, theft or inclement weather. If it’s a homeowner, he should ensure that everything that is valuable and has survived the fire is accounted for and is in their possession.

In the case of an occupant, he should contact his landlord or real estate agent to inform them about the fire. In most cases, fire brigade help to secure the area until the relevant party takes over. He should also make a path for water to flow to avoid more water damage. The homeowner should also do a complete fire cleanup and eliminate any harmful materials. Properties that have incurred soot damage and smoke damage can be kept separate from the rest.

Contact the insurance company

It is encouraged for any homeowner to have an insurance cover. Whether it’s fire in homes or commercial fire damages, one can get compensation from their insurance company. One will have to show the cause of the fire and prove all damages incurred, that is fire damage, soot damage, smoke damage, and others. For those living in areas that are prone to wildfires like California, they should make sure that their home is covered from fire loss. Any receipts of incurred expenses relating to fire loss should be kept and presented to the insurance company.

Providing the insurance company with forwarding address can facilitate quick and easy communication. In case of fire in business, one should always have work properties insured. Having fire in business can expose workers too to great dangers.

Exercising caution

When trying to access the home for whatever reasons, one should make sure that he stays away from house wiring as it might have experienced water damage. Fire damage might leave the structure weak. If it is commercial fire damage, all employees should be kept away from the premises. Any food items or drinks that might be exposed to fire and smoke damage should not be used. If it is fire in homes, one should make sure that all the gas and any other fuel used in the house are disconnected. The same case applies to commercial fire damage.

In the case of a fire in business, one should ensure that all surviving items are accounted for and in a safe place. Any paintings that haven’t suffered soot damage should be separated from those which are completely damaged. If the house or the structure is not badly burned, do thorough fire cleanup to improve the air quality in the home because some burned plastics contain harmful chemicals. The house should not be occupied until the air quality is back to normal. If one is not capable of conducting the entire fire cleanup process, he should seek professional help. Whether it was a fire in business or fire loss in homes, air quality should be checked.


Fire loss can be devastating and can hamper daily activities. But just like any loss and damage, it can still be recovered. Whether it’s fire in homes or fire in business, one is advised to follow the above steps to ensure smooth recovery. For soot damages and smoke damages, one can contact cleaning companies that can help to restore the properties back to normal. These companies also handle commercial fire damages and offer proper ventilation to ensure high air quality. They also help to conduct fire cleanup to make sure all burned materials are properly disposed. Visit http://www.SERVPROprovidence.com for more information on fire loss.

How To Ensure Proper Mold Remediation

4/25/2017 (Permalink)

How To Ensure Proper Mold Remediation

It is normally for microscopic mold spores to be present in homes. In small amounts, it is completely okay and even natural for them to exist. What is not natural is when there is an abundance of growth. If this occurs then actions need to be taken to remedy this situation. Action would require having a professional environmental hygienist address and handle the right route to handle this process. Proper mitigation is the only way to ensure that recurring problems are avoided.

Microbial growth, mildew, and fungus can become very hazardous. If you have experienced any of these things in your home or business then you need to get in touch with an environmental hygienist to fix this problem. An environmental hygienist can help you with this situation. Here are some things to keep in mind when figuring out if you need help to get rid of mold.

First, keep in mind that microbial growth and mold are not the same thing. Mold is eukaryotic micro-organisms that fuel off of dead organic material like wood. Microbial growth is bacterial growth that happens through cell division. An environmental hygienist can help to determine what type of growth you have in your house or business. Contact a professional to ensure that everything is done to safely handle any situation. Ignoring the problem and not getting proper mitigation can lead to serious and recurring problems. If you see any type of growth call a professional immediately. Seeing growth could mean that the problem is bigger than you think.

If you have a growth problem chances are you also have a water problem. Mold needs moisture to grow, which is why it's commonly found in basements, bathrooms, and in kitchens. So growth is only one problem, moisture is another and other things like mildew, fungus, and microbial growth is a third. An environmental hygienist can help you identify the water source so that you can prevent future growth from potentially occurring while providing mold cleanup services. Take steps to mitigate the situation before serious problems occur.

If growth is found there are essential steps you need to take to ensure that you and other people are not harmed from breathing in and being around potentially hazardous growth. The first thing you should do is contact a professional who knows what they are doing. They will come out and inspect the situation and damage. Next, the issue must be contained to stop it from spreading. After that, air filtration should occur to create high-quality air that people can breathe safely. Next, the damaged material need to be removed and cleaning of the area will occur. These steps are crucial to ensure that the residence is not hazardous and that proper mitigation and mold cleanup was taken.

Mold cleanup is not something you should do on your own. Mold, fungus, mildew and microbial growth require proper mitigation to ensure that problems do not reoccur. So if you have any mildew, fungus, or any other issues, call an environmental hygienist to get rid of it and provide professional mold cleanup services. Visit http://www.SERVPROprovidence.com for more information on mold removal and remediation.

SERVPRO of Providence Names Heather Chiarello Executive Account Manager

4/7/2017 (Permalink)

SERVPRO of Providence announced the addition of Heather Chiarello as Executive Account Manager. In this position, Heather will be responsible for accelerating sales volume by creating new customer relationships while further developing existing accounts.  

“We welcome Heather to the SERVPRO of Providence team,” said Christopher Gagnon, General Manager of SERVPRO of Providence. “Her drive to succeed, combined with her business experience, will help her to excel in this position.”

With over 10 years of experience as a licensed insurance agent, Heather has a deep understanding of the disaster recovery process. Her industry knowledge will help her to expand SERVPRO of Providence’s services throughout the region.

Prior to joining SERVPRO Heather served as a licensed insurance agent for GEICO. In addition, Heather acted as their marketing representative for the Rhode Island and Connecticut GEICO offices. During her time there she gained experience in business development, and building and maintaining client relationships.

Heather currently resides in Cranston, RI with her daughter.

Handling a Fire Loss in Providence, RI

3/30/2017 (Permalink)

Handling a Fire Loss in Providence, RI

Life is turned upside-down for people that experience a structure fire in their home. Even after the flames are extinguished, damage throughout the home continues. Water damage from fire and suppressant chemicals create prime breeding grounds for mold, mildew, and bacterial growth. Smoke odors, soot, and fire damage invade furniture, carpet, and other porous materials. Unsecured grounds are an open invitation for vandals looming about. With these problems on the horizon, acting quickly is imperative.

Unfortunately, all-too-often homeowners that are victimized by a Providence, RI house fire wait too long to act on their fire restoration service needs. The most common reasons reported include:

• The need to recover from the shock of these events
• Fear of selecting the wrong fire damage restoration team
• Belief that they can handle the clean-up services on their own
• Delays on the part of insurance companies
• No clear direction on what steps to take in these situations

Making the Call is the First Big Step
Professional Providence, RI fire restoration teams have a far better understanding of how to approach the clean-up process when a home fire occurs than most people realize. These companies have extensive knowledge and understanding when it comes to dealing with insurance providers and claims processors. Their expertise can save homeowners a lot of unnecessary stress, frustration, and even harassment.

As soon as the fire trucks leave, the homeowner should be contacting the fire clean-up crew for services. This fast action will result in the ability to get the home back in livable condition quickly, saving their precious personal property from being totally lost due to soot damage, smoke damage, and water damage from the fire. It will also provide a heightened level of security and protection from others being injured and filing insurance claims even in the event they are trespassing on private property.

Those homeowners that believe they can handle the clean-up services are their own quickly encounter a sad realization. These services are often to handle than what is first expected. The poor air quality that results when soot and smoke odors are left behind following a structural fire has sent many unsuspecting individuals to the hospital with respiratory ailments that don't heal so quickly. The costs can become astronomical when paying full retail for building materials and equipment. Many of the industrial equipment and tools that contracting specialists have available to them are not even offered in local stores. Most homeowners also ultimately lack the available time that is needed to get the job done when working around work schedules and other limitations that are encountered in their personal lives.

Here are some important facts for choosing the right restoration company when a house fire is encountered so life can get back to normal:

• Ask friends and family if they have any recommendations for companies that handle soot damage, smoke damage, or fire damage clean-up services
• Conduct online searches through companies such as Angie’s List for recommended providers
• Select a company that is available to take your call 24/7
• Inquire about the fire cleanup provider’s willingness to work with insurance companies on your behalf
• Always ask about the fire cleanup provider’s liability coverage and customer guarantees

What to Expect from a Fire Clean-Up Crew
Understanding what a fire restoration clean-up crew typically handles helps homeowners feel more confident that they have hired the right team for the job. These professional service providers begin by securing the premises. Temporary fences are constructed or erected around the entire property. Boards are placed over windows, doors, and other entry points that prevent trespassers and curiosity seekers from entering the home. Tarps may be placed over the roof or entry points that fire crews make in the home’s structure during their firefighting efforts. These services are often completed once the fire marshal has given the approval for the home to be safe for entry.

Usually, within one to two days, the clean-up team will bring in commercial-sized dumpsters. This makes it possible to dispose of all damaged materials or belongings that promote mold, mildew, or bacteria growth and impacting the air quality throughout the home in a negative way. Industrial fans are brought in to help dry out the inside of the home. This fast action gives the clean-up team the ability to determine what property can be salvaged.

One important factor that a reputable clean-up crew will do is obtain necessary permits required by the local Providence, RI government. Various permits are necessary for all construction projects that take place throughout the community. Having the clean-up team secure these saves the homeowner unnecessary hassles during this devastating time in their life and leaving them to focus their attention on more pressing matters.

Communication is a Right, Not a Privilege
Homeowners should always be included in discussions concerning the clean-up and restoration process taking place within their home. The contractors hired for this process have the obligation to ask the homeowner’s opinion concerning any construction projects that must be completed. This gives the homeowner and other residents of the home the ability to feel as though they have hope in getting their life back on track following a structural fire.

What Homeowners Can Do to Prepare for a Day That Hopefully Never Occurs
While no one wants to think about being the victim of a house fire, the unfortunate truth is that these unplanned occurrences happen every day throughout communities of Rhode Island. There are some important steps that homeowners can take to prepare themselves should they fall victim to a structural fire within their home.

1. Secure necessary paperwork, including insurance policies, property deeds, and contact information in a fire-proof safe.
2. Get to know the more reputable fire restoration companies that service their community.
3. Create escape routes throughout the home that all members of the home understand.
4. Know what their insurance company considers an appropriate course of action when filing a claim.
5. Leave contact information with neighbors should the homeowner be away when a fire takes place. This gives the homeowner more time to act should this event happen. Visit http://www.SERVPROprovidence.com for more information on fire damage.

Ice Dams

11/29/2016 (Permalink)

ICE DAMS: Several quick fixes but only one cure.

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

Ice Dams are a common sight in Northern New England winters, and Home Partners has dealt with quite a few. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.


An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.


When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot


1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

Call SERVPRO of Providence at 401-941-5500. We’ll make it “Like it never even happened.”

Tips to Keep your AC Unit running smoothly

8/5/2016 (Permalink)

Here are some home air conditioning repair tips to keep your air conditioning running properly during these hot summer months:

Install a Digital Thermostat: A digital thermostat is a great way to gauge the temperature in a room more accurately. These devices are much easier to set than a traditional thermostat. You can set and program the thermostat to turn the unit on and off whenever you want. You can save energy while ensuring that the temperature in a room is always regulated. Using an old-fashioned, inefficient thermostat can cause the unit to work harder than necessary and lead to problems with your system over time.

Keep the Attic Clear: Another way to avoid major air conditioning repair is to make sure your attic is well ventilated. As the weather becomes warmer, you should clear out any unnecessary clutter that can keep air from properly circulating in the attic. Too much clutter makes it more difficult for the unit to efficiently cool the house.

Check the Freon in the HVAC Unit: Freon and other refrigerants are needed for the system to cool the air that comes into the house. If the Freon is too low, you could have a leak, which needs immediate repair. This kind of leak could also be hazardous to any children or wildlife in the area, as these chemicals are toxic.

Change Filters Regularly: One of the easiest and least expensive ways to avoid air conditioner repair calls is to change the air filters on a regular basis. Filters should be replaced every 3 months. However, if you live in a dusty climate, you may need to change them even more often. You should also change the filter more frequently if you use your system frequently throughout the year.

Home & building owners can take steps to prevent mold

6/27/2016 (Permalink)

Intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • ny evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To control mold growth in your business, I offer you the following tips:

  • Repair leaky plumbing and leaks in the foundation of your building
  • Reduce moisture with increased surface temperatures or reduced humidity levels in the air. To increase surface temperatures, insulate or increase air circulation. To reduce humidity, repair leaks, increase ventilation if outside air is cold and dry or use a dehumidifier.
  • Keep heating, ventilation and air conditioning drip pans clean, flowing properly and unobstructed
  • Maintain indoor humidity below 50 percent
  • Perform regular inspections and maintenance on buildings and heating and air conditioning equipment
  • Clean and dry wet or damp spots within 1-2 days
  • Provide adequate drainage around the foundation of your building.  Regularly maintain roof gutters, and ensure that water does not collect near the foundation
  • Insulate windows, walls, pipes, roofs, exterior, floors and other cold surfaces to reduce condensation
  • Watch your utility bills; an unusually high water bill could signal an interior leaking problem 
  • If you are sure or suspect that there is mold in your building, call SERVPRO immediately at 401-941-5500. The longer you wait to call, the mold growth with continue to spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage.

    Frank Mattos Awarded SERVPRO CEO Award

    3/24/2016 (Permalink)


    Local SERVPRO franchise owner, Frank Mattos, was recently recognized with SERVPRO Industries, Inc.’s CEO Award for “Creating an Excellent Organization.” The award acknowledges offices with an outstanding work environment, and it is the second time Mattos has received this honor.

    Mattos is the owner of Mattos & Associates, Inc., a management and business development company that operates SERVPRO of Providence, Warwick/East Greenwich, Cranston; SERVPRO of Boston Downtown, Back Bay & South Boston; SERVPRO of Weymouth & Hingham; and SERVPRO of Quincy.

    Mattos’ SERVPRO franchises rank in the top ten of all national SERVPRO franchises, and he previously has been awarded “SERVPRO Franchise of the Year,” which recognizes the top franchisee for loyalty, support, attitude and growth within the SERVPRO system. A recognized leader within the SERVPRO system, Mattos is a Team Member of the national SERVPRO Disaster Recovery Team, which provides commercial disaster recovery services for commercial large losses throughout the country.

    “This recognition reflects the focus of our team members who continuously aspire to achieve professional and personal success,” said Mattos. “Our organization is focused on providing exemplary customer service, and I am proud of our entire team for rising to the occasion during one of busiest times of the year.”


    Archived Posts