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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Understanding a Flood Cut

7/29/2021 (Permalink)

drywall removal from a water damage from a roof leak Flood cut performed in a Wayland, RI home.

Unless you have experienced past house flooding in Wayland, RI, or are an experienced home renovator, there is a good chance that you do not have the phrase “flood cut” in your vocabulary. For the typical homeowner, many questions come to mind when the water restoration specialist uses this expression after assessing the storm damage in your home.

What Does “Flood Cut” Mean?

• A flood cut refers to the removal of drywall from the bottom portion of the rooms in your home that experienced water damage.
• Typically, this cut is made between 12 – 18 inches above where the water damage stopped.
• The restoration specialists then tear out the drywall below the flood cut line.

When Is a Flood Cut Necessary?

• After flooding, the excess water is removed from your house. However, there may be moisture behind the walls and the drywall may be damaged. Removal of the bottom portion of the wall allows the contractors access to the interior structures of your home.
• If there is contamination in the water that touches the drywall, such as from sewage backup, all affected walls require removal to prevent the spread of bacteria.
• When insulation is present behind water-damaged walls, it is necessary to remove the drywall because insulation cannot be properly dried out or replaced with the wall intact.

How Does a Flood Cut Work?

• Restoration contractors begin the flood cut process soon after water removal to prevent the formation and spread of mold, which can occur within 24 – 48 hours.
• The flood cut line is measured and determined before a laser level marks the wall. A tarp is placed to catch the debris, and the cut is made.
• Once the restoration specialists inspect behind the drywall, another cut may be needed if the damage is larger than expected.
• Damaged materials are removed and adequate ventilation is put in place.

By knowing the meaning of “flood cut”, you are one step closer to understanding the terminology used in your home’s recovery from flooding in Wayland, RI.

How You Can Eliminate the Smell of Cigarette Smoke From Your Home

7/29/2021 (Permalink)

Lit cigarette held by a woman's hand. If you’re struggling to get rid of cigarette smoke smell, consult SERVPRO of Providence for help.

How To Get Rid Of The Cigarette Smoke Smell In Your House

If you’re a non-smoker, if you’re trying desperately to quit, there are few worse odors than the smell of lingering cigarette smoke. Whether you used to smoke and the smell is strong in your Hope, RI home, or whether you’ve never smoked but you just moved into a home where smokers once lived, you want to do everything you can to get rid of the strong stench. Simply opening the windows or spraying an air freshener won’t do the trick. You need something heavy duty such home deodorization efforts.

Eliminate the Sources

The smell of cigarettes can hang around your home for years, so even if you’ve never smoked a day in your life, it doesn’t mean previous owners’ habits can’t affect you. However, if you once were a smoker or recently stopped the habit, you need to get rid of anything that produced the smell. These include:

  • Cigarette butts
  • Ends of cigars
  • Ashtrays

Try Some Home Remedies

Home deodorization techniques can be effective, especially if you use them as soon as you detect a smell and if you repeat the steps as necessary. One of the most basic tricks is to sprinkle baking soda on the affected areas. This will probably include your carpet and furniture. The baking soda will absorb the smell. You can then vacuum the baking soda. Another option is to use charcoal, which also absorbs strong smells. If these don’t work, try using hydrogen peroxide in the smelly areas of your home.

Use the Right Equipment

When you use these remedies, make sure you wear disposable gloves and clothing that covers your arms and legs. It will also help to place a fan in the area.

It may surprise you how effective these home deodorization techniques may be. If you’re still struggling to get rid of the smells, consult an expert home restoration technician for help.

Three Facts About Mold Survival in Buildings

7/20/2021 (Permalink)

mold growth on subfloor Mold growth after water damage in Mount Pleasant, RI.

Facts About Mold and How It Survives

If you can't see mildew in the bathroom, is it really a problem? After all, if bathroom mold is out of sight, under the carpet, or tucked into the corners of the window, it's contained; right? Actually, seen or unseen, mold growth indicates an underlying problem and that often involves too much moisture. Take a look at three important facts about mold and how it survives on your Mount Pleasant, RI, property before you contact professionals to make your property mildew clean.

1. Its Purpose Is Decomposition

Although there are many, many types of these encroachers, they all have one goal in common; digest and decompose the organic compounds around them. The good news is that mold is responsible for the decomposition of dead trees, animals, and vegetables. The bad news is that the wood used in your building, the paper on your sheetrock, and the people living or working in your buildings are organic.

2. There Are Hidden Sources of Mold Nutrition All Over Your Buildings

Mold can't survive on all surfaces, but many of the materials used to construct buildings do support it. For example, the cellulose in insulation glues used on carpeting, and the moist, hidden areas under the sink all give bathroom mold a place to live and reproduce. Bare earth floors in crawlspaces and freshly cut firewood emit a lot of moisture. However, if you're able to decrease humidity or limit the amount of moisture in your home, you can prevent much of the spread of mildew.

3. Mold Spores Are Airborne

These tiny specks of spore are hard to filter out of the air. They hang suspended in the air for hours at a time, and they travel easily from one area of a building to another. This means that even if get one part of your building mold and mildew clean, you could still have trouble elsewhere.

Prevention is the best solution to bathroom mold. Keep restrooms clean and dry to prevent further growth. If grout or caulking shows signs of contamination, replace them. Achieving a state of mold and mildew clean properties takes time and effort, and sometimes the involvement of Mount Pleasant, RI, professionals.

12 Steps to Take To Fix a Leaking Compression Faucet

6/30/2021 (Permalink)

Leaking tap Repair that dripping faucet

Stopping a Leaky Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet in Elmwood, RI.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to the valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure it with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, but you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.

What You Need To Know About Putting Out a Grease Fire

6/30/2021 (Permalink)

Young Man Using Red Fire Extinguisher To Stop Fire Coming From Oven In Kitchen Kitchen fire

How Dangerous Is a Grease Fire?

More often than not, if you experience a fire in the kitchen, it’s probably a grease fire. These fires are significantly different than other fires you’re likely to encounter throughout your life and require different steps to eliminate properly and safely. In fact, failing to use the proper measures when dealing with this type of threat can lead to several poor outcomes:

  • Further expansion of the fire
  • An explosion that spreads fire and hot grease more quickly
  • Failure to impact the fire in any way

By knowing the steps to take and consulting the proper sources, you can prevent your home from becoming one of the thousands that are destroyed by these fires in the US each year.

Turn Off the Heat Source

The first thing you should do when a grease fire starts is turn off the heat source. This can help eliminate further damage from occurring. Then, attempt to cover any remaining flames with a metal pan or lid to smother them. In some cases, this may be the end of your firefighting needs, but that’s typically only if you catch the issue at the very beginning.

Use the Right Extinguishing Tools

Never, ever attempt to use water to put out a grease fire. When cool water comes in contact with flaming-hot oil, it can cause an explosion, which could both seriously injure you and spread the fire further into your kitchen. Instead, use baking soda to smother small flares, and use a class B dry chemical fire extinguisher as a last resort.

Know When To Leave

Sometimes, you won’t be able to put out a fire yourself. If your efforts fail to stop or slow down the fire in your kitchen, get yourself, your family and your pets out and call for emergency services in Mount Pleasant, RI.

Of course, it’s always best to try and prevent a grease fire from occurring. If you do experience one of these fires in your kitchen, you should waste no time in calling 911, your insurance company and a cleanup crew.

7 Essential Elements of an Emergency Action Plan

6/30/2021 (Permalink)

Simple elements to ensure the safety and protection of the working production. Icons for fire safety. A fire drill can help with evacuation preparation.

What To Include In Your Emergency Action Plan

You never know when a disaster, such as a fire, storm, flood or gas leak, could affect your commercial property and everyone in it. Your business in Elmwood, RI, needs an emergency action plan that you practice beforehand. It may seem odd to have a fire drill in the middle of the day, but if a problem occurs, you will be glad you took the time to do so. Your plan should include the following elements.

1. Clearly Mapped Routes

A map of your planned route to safety should be posted in various places throughout the building. You need at least one map for evacuating the building in case of a fire and one map for getting to a safe area in the building in case of a storm.

2. Evacuation Procedures

Everyone in the building should know how an emergency is announced and what to do when that happens. A fire drill can help teach the proper evacuation procedure to employees.

3. Reporting Plan

You need to decide how you are going to report a problem to the proper authorities. Pull stations and panic buttons may be installed to assist with timely reporting.

4. Designated Tasks for Personnel

Each task that must be accomplished needs to have a specific person assigned to it ahead of time. Don't wait until you are in the moment to decide who needs to shut down operations.

5. Clear Chain of Command

No matter how many people you have performing different tasks, someone needs to be in charge. Decide on a chain of command ahead of time.

6. Current Contact List of Building Occupants

Whether you leave the building or retreat to a safe spot within it, you will need a way to confirm that everyone who should be there arrives safely. Keep an up-to-date contact list in your emergency kit.

7. Data Backup

Any emergency has the potential to destroy important documents. While some may be able to be recovered by restoration professionals, it's important to have a backup in case they are ruined.

A fire drill can help with evacuation preparation. Having a clear plan can save lives.

The Importance of a Business Continuity Plan

5/28/2021 (Permalink)

drying equipment in a building Storm cleanup in Olneyville, RI.

When you run a business in Olneyville, RI, flooding and other storm damage can be significant concerns. A thoughtful business continuity plan will ensure that you can continue your vital operations while conditions normalize.

What Elements To Include in Your Plan

It is necessary to devise a plan for how your business can function before severe weather strikes. Be sure to give careful consideration to these elements to reduce uncertainty and chaos:

  • A priority list of your vital operations
  • A contact list for vendors and clients
  • Criteria for when your plan will go into effect
  • A list of interdepartmental dependencies
  • An assessment of how long you can forego various functions
  • A method for communicating with your team

Why You Need a Business Continuity Plan
Having a plan in place that ensures your business can seamlessly function maintains your employees' productivity, assures your customers and vendors, and protects your business's reputation. Continuing service and communication can reduce the risk that your business will suffer damages that can potentially lead to a permanent shutdown.
Storm damage that causes technology, including computers and phone systems, to malfunction can leave your staff idle and prevent them from servicing your clients who may migrate to your competition. When you cannot show vendors and clients that their privileged information is secure following a disaster, you put your business's reputation on the line.
It is also vital to remember how your employee's safety fits into your plan. Flooding after a storm can create electrical hazards and promote mold growth. Be sure to make provisions for a safe place where your employees can work while disaster recovery professionals restore your business's safe and hygienic conditions. Keeping emergency contact information and your insurance policy where it is easily accessible will ensure that you don't lose time initiating recovery efforts.
A continuity plan is essential to ensure that your business can continue to operate when storm damage leaves you without power or requires evacuation. You can't predict when a natural disaster will strike, but you can reduce its impact on your business in Olneyville, RI.

Does Black Mold Ever Go Away on Its Own?

5/28/2021 (Permalink)

Mold growth on the floor. Mold growth after water damage.

After a water incursion in Fox Point, RI, black mold tends to grow quickly. Absorbent materials around the water leak get saturated and will cause elevated humidity in the area, so when the temperature fluctuates, it causes dampness on surfaces. This is the perfect environment for mold to grow.
What happens after the water leak is fixed? Will mold go away on its own? Unfortunately, mold never disappears from homes without a professional mold cleanup. It’s a sneaky fungus and it loves to ruin homes. Here’s why it’s so insidious and what you can do about it.

What Does Mold Feed On?

Black mold must have an organic matter to grow. This comes from many sources, including

Gypsum in drywall
Cellulose in paper and wood
Skin cells in carpets and fabrics
Organic matter in paint and dust

However, mold needs one more thing to grow: dampness. This comes from a moisture problem, such as a leaky roof, flood, or plumbing issue. Once it finds a shady spot with moisture and food, it’s going to grow. All air, both indoors and outside, is filled with mold spores just waiting for favorable conditions.

What About When the Moisture Is Removed?
The problem with mold is that when the moisture is gone, it doesn’t die. Instead, it goes into a dormant state that will preserve it until the dampness returns. Unfortunately, household cleaners aren’t typically strong enough to eliminate mold.
The mold cleanup technicians will find the cause of the mold and fix it. After that, they’ll use commercial air movers to remove the moisture problem, tear out the wet materials and restore the area to its previous condition. They’ll also use proprietary disinfectants and mold-killing enzymes to attack the mold colonies at their roots.
Once your home has been fully inspected and all the mold damage is professionally restored, your black mold problem should be gone. It’s a good idea to keep an eye on any water leaks, since catching them quickly will prevent mold from developing.

5 Tips for Filing a Commercial Fire Claim

4/26/2021 (Permalink)

soot and smoke damage after a fire Soot and smoke damage after a fire.

Five Tips For Seeking Financial Aid From Your Insurer

A fire claim may seem complicated, but it doesn't have to be that way. The process is there to assist in times of trouble. When commercial owners in Federal Hill, RI, desire compensation, the claim's process is a saving grace. Here are five tips for seeking financial aid from your insurer.

1. Understand Your Policy
Is fire restoration part of your insurance policy? Review the paperwork. It's often available online through your company's portal. Be sure to understand several elements: your coverage amount, deductible and any exclusions.

2. Reach Out to Your Agent
As soon as the blaze is extinguished, file a fire claim. Delays are problematic. Go online, or call the number on the back of the insurance card. When you speak with the insurer, ask about any standard protocols and how you should proceed.

3. Shield the Property from Additional Harm
Minimize exposure to elements and trespassers. The agency doesn't want to add to the bill or fight a lawsuit. Have a fire remediation company attend to the premises. The experts should assess any possible hazards, boarding up any openings in the walls and windows. Weather is also a concern. Be sure to tarp over the roof, avoiding rain entry.

4. Photograph Damage
Prove there was fire damage by snapping images of everything charred or ruined. Before disposing of anything, log it and photograph it.

5. Initiate Remediation Efforts
While you may want to wait for your compensation to arrive, the lag time could prove harmful to both the claim and your building. Lingering fire and water damage lead to significant complications such as mold, rot and structural integrity.
The fighters' hoses, for instance, saturated the facility to quench the flames. This act left porous substances vulnerable to mold growth. Without immediate attention, spreads may occur within one to two days. Prompt action reduces these occurrences, keeping overhead costs lower for both you and the insurer.
When you go to file a fire claim, don't expect money without evidence. Be prepared to show your efforts to mitigate harm and the effects of the conflagration on your business.

How Do Big Cities Prevent Major Flooding?

4/12/2021 (Permalink)

Flooded warehouse Water damage due to flooding in Blackstone, RI.

Here Are A Few Things That Cities Are Using To Control Flooding

Entrepreneurs like you in Blackstone, RI, know that owning a business comes with a substantial risk of flooding. You've taken all the appropriate safety measures to protect your business from high water, but it's important to you to know what measures your city is taking to prevent major water damage from occurring in the first place. 

1. Moving Water Barriers
On the high-tech end of things, moveable water barriers have been created in waterfront cities around the world as effective methods of flood prevention. In the Netherlands, computerized walls are triggered to close when water reaches a certain level and then water tanks along the barrier fill with the excess water. In another part of the country, a barrier with moveable gates was constructed. Italy uses a similar system of moving barriers to help manage high water.

2. Canals and Locks
Less technical but still impressive are systems of canals and locks, such as in Panama, that not only help to move ships for commercial purposes, but also help stop flooding. Japan has a series of locks, or water gates, that operate via hydraulic power to open and close as needed in order to protect low-lying agricultural areas.

3. Sandbags and Alternatives
Other cities in the United States and in England useless technical methods of flood prevention that can be easily raised and lowered. Sandbags, man-made sand dunes, and temporary levees are set up prior to individual storms.
High water is a true threat to commerce. If your business sustains water damage due to flooding, a water damage restoration company can help to restore your property quickly. If you're concerned about the flood prevention methods in your city, work with other business owners to make suggestions to your local government.
Efforts to stop flooding — both at the city level and the individual business level — benefit the economy of a city for everyone.

The Essential Tools of Professional Smoke Cleaning

3/18/2021 (Permalink)

Outside of a home part of a wall has been damaged by fire Fire damage in Hope, RI.

The Essential Tools of Professional Smoke Cleaning

If your home in Hope, RI, requires smoke cleaning, it is critical that the job is performed professionally. The smells of smoke are notoriously difficult to remove. They bind with fabrics and other materials and can persist for months. A company that takes shortcuts might use techniques that only mask the odors; inevitably, the unpleasant smoke odor will return, often in as little as a few days. True experts in deodorization use the best practices established by the cleaning and restoration industry. Technicians have specialized training that helps them identify and eliminate offensive smells in your home.

Specialized Equipment for Smoke Cleaning
In addition to effective and safe cleaning agents, a smoke remediation company has access to some powerful tools. The following state-of-the-art devices for combating odors are often used after a fire or in other cases of smoke saturation:

  • Air filtration devices
  • Ozone machines
  • Thermal foggers

An odor control technician understands the science behind persistent smells and can therefore utilize the most effective techniques and equipment. The right actions can remove smoke damage and odors without a trace. An upholstery and fabric cleaning technician specialize in removing smells from carpeting, curtains, furniture and clothing.

A Proven Process for Fire Restoration
After a fire, it is important to act quickly to minimize damage and expenses to your home. A professional team such as SERVPRO will arrive Faster to Any Size Disaster. Workers will begin an inspection and damage assessment and then move on to the most pressing issues. If needed, they will engage in water removal and drying, and then proceed with the removal of soot and smoke from all surfaces. This will be followed by cleaning and repair and then the restoration of damaged areas. Smoke cleaning is a vital step to getting your home back in good condition again. When done correctly, the smoke smells will not return.

Are You Likely To Experience a Rate Hike When You Seek Insurance Assistance?

3/8/2021 (Permalink)

A blank form is waiting to be completed and signed by a policyholder or an insured person. File an insurance claim when the money is needed.

Here Are Three Factors That Influence An Agency's Rate Adjustment

Homeowners in Reservoir, RI, pay monthly premiums to insurers to have assistance in times of trouble. Filing an insurance claim is a lifesaver for many, avoiding significant costs at one time; however, does this action mean residents will pay more in future premiums? The answer to that question isn't simple or easily discerned. It depends on multiple factors. 

What Caused the Water Damage?
While requesting compensation, the agent is likely to ask about when the harm began, how it happened and if immediate action was taken to mitigate the destruction. If owners caused the issue or allowed it to fester, insurers get concerned. Paying for them might happen, but it could mean that you'll pay for your actions in the premiums.
If the fault doesn't fall to the owner but nature or someone else, the insurer may not place blame, forgiving the event and leaving the monthly cost alone. Without a doubt, prioritize cleanup to show good faith. Agents are likely to appreciate a swift response through a water restoration company.

Where Do You Live?
Some locations are likely to see more people filing an insurance claim. Residents living along the coast may have hurricanes blow through more often, causing harm to roofs. The same is true of homeowners living in flood zones, tornado alleys and heavy snowfalls. Agencies are likely to evaluate how much they could payout over time, using this probability to calculate monthly fees.

How Often Are You Making Requests?
Insurance companies are a business. While they offer monetary assistance, they must weigh the risk of putting out too much. The business considers how frequently owners ask for coverage. Filing for a home flood is one thing. If the owners also ask for roof and foundation repair, that could be too much for the establishment to sustain within a short window of time.
File an insurance claim when the money is needed. Be aware that the insurer has the right to evaluate the risk of the payment in the future, adjusting bills to assist in future demands.

4 Essential Steps That SERVPRO Takes During the Fire Restoration Process

2/18/2021 (Permalink)

soot and smoke damage after a fire Contact SERVPRO if you are dealing with smoke and soot damage after a fire.

Fire Restoration Process

If a fire occurs in your Providence, RI, building, it's vital that you take action quickly. One of the most important steps to take in beginning the restoration process, which SERVPRO is experienced at helping with. If you'd like to know more, here are four essential steps that SERVPRO takes during the fire restoration process.

1. Inspecting for Damage
One of the most important parts of restoration is inspecting the damage. By doing so, experts can determine the best course of action. Not only is this beneficial to the restoration process, but it may save you money if the damage is determined to be minimal. Here's what the fire restoration experts at SERVPRO generally look for:

  • Smoke damage
  • Soot damage
  • Size of the fire

2. Stabilizing Vulnerable Areas
When a building has experienced a fire, it's likely that it will have some damaged structural parts. These are things like roofs, windows, and walls. In order to prevent further damage to your building (which would delay the fire rebuild), SERVPRO workers can stabilize these areas. Windows and walls can be boarded up, while a tarp may be laid over a roof.

3. Cleaning Damaged Items
Unfortunately, many of your items may be damaged during a fire. An essential part of fire restoration is getting your building back to its previous state, so SERVPRO has various cleaning techniques for restorable items.

4. Getting Rid of Smoke and Soot
After a fire, smoke and soot may become entrenched in surfaces like ceilings and walls. This could cause a whole new series of problems, from discoloration to metal corrosion. Since SERVPRO has particular techniques and equipment available, this problem may be dealt with efficiently.
Experiencing a fire can be overwhelming. However, it's important not to give up or sink into despair. SERVPRO can help you get your building as close to normalcy as possible, even if rebuilding services are needed.

Regular Inspections Help You Avoid Plumbing Problems

2/9/2021 (Permalink)

Man start using sewer inspection camera. Monitor showing picture from camera head that inspector is holding. Consider a camera inspection if you cannot clear the drain.

Regular Maintenance Is The Key To Prevention

Do you remember the last time you inspected the plumbing in your Wayland, RI, building? If not, it's time for a checkup. Over time, your pipes can break down, leak or corrode and put you at risk for plumbing problems.


Main Areas To Inspect
During your maintenance inspection, be sure to look at the main areas:

  • Pipes
  • Drains
  • Valves
  • Water heater

It's also a good idea to check any areas that have given you trouble in the past.

Leaks and Corrosion
Undetected water leaks can cost you thousands on your water bill. Look for signs of active leaks, including puddles, moisture and water spots. Keep an eye out for mold or mildew, which are indicators of moisture.
Corrosion on your pipes might mean they are nearing the end of their useful life. A corroded area can lead to a broken pipe. Repair and replace damaged fixtures as needed and clean limescale from faucets and showerheads.

Drains and Backflow Testing
Slow or clogged drains should be cleared. Consider a camera inspection if you cannot clear the drain. There may be root growth or other plumbing problems.
Commercial buildings are required to have backflow prevention devices and backflow testing once a year to prevent contamination.

Shutoff Valves
Check all safety and shutoff valves and replace broken ones. Valves that are correctly working ensure you will be able to turn off the water at the source of a problem instead of shutting off the whole system at the water main.

Water Heater
Make sure your water heater is operating safely and at the correct temperature. Check overflows and safety valves and immediately address any repairs.

Water Pressure
Water pressure should stay between 40psi and 80psi. Multi-level buildings may have high pressure on the lower levels, while the pressure drops on the higher levels.
If you find water damage and need help with remediation, you can call a professional restoration company to assist with cleanup and repair. Regular maintenance and inspection will help you avoid major plumbing problems.

Frozen Pipes in Providence, RI

1/29/2021 (Permalink)

frozen pipes Frozen pipes can quickly lead to water damage in your Rhode Island home or business.

Freezing Temperatures Leading to Burst Pipes

Freezing temperatures may lead to a burst pipe, which can cause serious problems for your Providence, RI home or business. Fortunately, a little preventive maintenance can help protect your property during the winter months.


Preventing Frozen Pipes


Knowing which pipes are most likely to freeze will help you when taking steps to prevent it from happening. The following situations are some of the riskiest when temperatures drop:

Exposed pipes under sinks
Pipes in garages, attics and other unheated areas
Pipes in exterior walls

Anywhere plumbing lacks adequate insulation and is exposed to freezing temperatures can lead to a frozen pipe. If possible, increase the temperature in the area. For example, opening the cabinet doors under the kitchen sink allows heat to reach those pipes. Keep the thermostat set to the same temperature during the day and night. Even if the building will be empty for a few days, leave the thermostat set to at least 55 degrees Fahrenheit. Insulate pipes in areas that cannot be heated. If you are unable to acquire pipe insulation, newspaper will work as a temporary substitute. Additionally, leaving just a bit of water running through vulnerable pipes can help prevent freezing.


Cleaning Up Water Damage


If your business does experience a burst pipe, the first thing to do is make sure all electricity near the standing water is turned off. Call an electrician if you cannot do this safely. Next, dry out the area as thoroughly as possible. Standing water can lead to mold growth in as few as 24 hours. Some things, like carpets, may have to be fully removed. Use pumps and a wet/dry vacuum to dry out other items. Fans, dehumidifiers and open windows can help speed the drying process.


Depending on the extent of the water damage, you may need to enlist the help of an experienced restoration service when cleaning up a burst pipe. They can dry out the property, prevent mold growth and get you back to business.

Why Does My Commercial Building Smell Like a Forest?

1/26/2021 (Permalink)

Air duct covered with dust The dust inside of your HVAC air ducts is an excellent source of nutrition for fungus

Why Does My Commercial Building Smell Like a Forest?

The way a property smells tells a lot about the condition of its construction materials. A musty, forest smell is a clear signal that there is mold growing somewhere in the building. When fungus is given the conditions to grow, the chemical compounds it releases in its various stages of growth will give off an odor. These are known as microbial volatile organic compounds, or MVOC's. Property owners in Mount Pleasant, RI, describe it as the smell of dirt or wet dog. Mold thrives on:

  • Wood
  • Grout
  • Concrete
  • Insulation
  • Drywall

If a musty smell circulates when the HVAC system turns on, it is likely the mold is inside of the air ducts. Here are three ways a professional HVAC cleaning service will keep your building mold-free:

1. Improved Air Quality
Mold spores are airborne microscopic particles that will circulate throughout the building with each use of the HVAC system. The air quality of a building is measured by how much pollution is recorded. This is determined by the number of particles traveling the air. Having your cooling system cleaned regularly will lessen the number of particles in the air, improving the overall air quality.

2. Controlled Humidity Levels
Your HVAC system protects your building from the natural elements that threaten to decompose it. Mold thrives in dark, damp spaces that offer the right nutrients. Keeping the humidity levels at 40-60% will ensure the construction materials remain dry, protecting them from an invasion of fungus.

3. Prevents Hidden Mold
The dust inside of your HVAC air ducts is an excellent source of nutrition for fungus. The ducts also provide a damp, dark environment, giving mold optimal conditions to develop. An HVAC cleaning service will ensure your air ducts are cleaned, preventing a mold problem from circulating.
Cleaning vents and having your HVAC system serviced at least once a year will contribute to a healthy, longer-lasting building. Hire an HVAC cleaning service to keep your system from spreading fungus. If your commercial property smells like mildew, you can contact a professional mold remediation service to help clean and restore the building.

What to Expect When Buying a Home in a Flood Zone

1/14/2021 (Permalink)

flood waters overtake house Before buying a house, you will want to think about if it is at risk of storm and water damage

Before you buy a flood zone home, you should know the different risks and benefits involved. Read on to learn more about the associated risks and if it is worth it for you.

What Are Flood Zones?

A flood zone includes any area that FEMA has calculated the risk of. The designation they receive ranges from low-risk to high-risk for flooding areas. Additionally, they will be categorized into one of the following:

  • Special Flood Hazard Areas
  • Non-Special Flood Hazard Areas


How Can You Determine if a Home Is at Risk?
It is effortless to tell if the house you are interested in is at risk. Often, you can ask the real estate agent if it is in a flood zone. Otherwise, you can visit FEMA's website and check their maps. Either way, it is important to know this information as soon as possible.


How Does It Affect the Price?
Houses in Special Flood Hazard Areas are often priced lower than houses in Elmwood, RI. However, a lot of people choose them because of the community they are in. For instance, waterfront properties are prone to floods. These houses are chosen because of the lifestyle and community they offer.


What Should You Look for in a House?
Before purchasing an at-risk house, do your homework. Have a remediation company perform an inspection to look for any signs of previous damage. Some states will require that this information is given to potential buyers. In this case, you will know about the flood history ahead of time. However, other states do not require this information to be disclosed. Therefore, you will want to have the structure and damage investigated.
Before buying a house, you will want to think about if it is at risk of storm and water damage. It is easy to find out if your potential house is in a Special Flood Hazard Area. While these houses may be cheaper, you should have the house inspected to avoid getting something that is already damaged.

4 Lesser-Known Ways to Prepare Your Business for a Fire

1/4/2021 (Permalink)

Man using fire extinguisher to stop fire in the office. Concept of protection and security Teach fire extinguisher usage

4 Lesser-Known Ways to Prepare Your Business for a Fire

The possibility that your Fox Point, RI, business building will experience a fire is likely a rare subject of your thoughts. However, the potential for a business fire to create disaster makes it essential to prioritize. While you may know the essential preventative measures, not all are widely acknowledged. So, here are four lesser-known ways to prepare your business for a fire.

1. Check the Lighting
If you should undergo a business fire, the first priority will be to exit the building. Unfortunately, this will be difficult if you can't find an exit. This is why lighting is so important. Make sure that employees will be able to clearly see where each escape route is. These are some areas to focus on:

  • Hallways
  • Doors
  • Signage

If possible, try to acquire emergency lighting that won't be affected by power outages.

2. Teach Fire Extinguisher Usage
While most every business trains its employees in how to exit a building, fire extinguishers may be neglected. However, the ability to put a fire out is an essential skill during such a disaster. Hold training sessions for this purpose, particularly for those that express a lack of knowledge in the subject.

3. Lower Storage
When storing items, be sure that everything is at least 24 inches away from the ceiling. In one respect, this fire preparation stops the damage from spreading too far. In another, it helps firemen use water in buildings that don't have sprinklers.

4. Inspect Extension Cords
It can be tempting to leave extension cords perpetually plugged in, especially if you work in an office setting. However, this can be a hazard and cause fire damage. Try to implement a policy of unplugging the cords after use.
No business owner wants to experience a fire, but you may find yourself faced with one. If this occurs, you'll want to know that you are fully prepared for a business fire. Just be sure to take immediate action and contact fire restoration experts afterward.

Responding to Puffbacks and Soot Damage

12/31/2020 (Permalink)

soot web on curtains SERVPRO of Providence responds to puffbacks and soot damage 24/7, 365.

Puffbacks and Soot Damage in Providence, RI

If you have an oil furnace in your Providence, RI, business, you must understand the value of routine maintenance and inspections. This regular attention to your systems can help you avoid serious trouble. For example, if your heating system gets clogged, you may be faced with puffback and soot damage. This happens when the system backfires and sends smoke and soot billowing throughout the area.


How Are Puffback Issues Caused?


The best way to keep your building clean is by avoiding these situations, and you can do this by being aware of common issues. There are several sneaky causes of puffback damage:

  • Cracks in the supply line may allow air into the system. As the high pressure and heat of the system react with those pockets of air, unburned oil could get into the combustion chamber.
  • Damage to the spray nozzle can cause similar distribution issues.
  • A damaged shutoff valve won't stop fuel from flowing into the system, overwhelming the supply line, and eventually causing a furnace puffback.

The ventilation system plays an important role in making sure that fuel and gasses have an appropriate balance. If there are problems with ventilation, there may be too much gas in the system.

Work closely with professionals who are familiar with oil furnace maintenance to avoid these problems.

What Can You Do?
Once your property has been damaged by puffback, there are a few steps you must take. These include shutting off the system, making records of how the situation happened (including pictures,) and then contacting a professional to complete inspections. After talking to your insurance agent, schedule furnace repairs, and then call cleanup and restoration professionals to thoroughly clean your property.
Skipping this last step could lead to deterioration, discoloration, and eventually, structural damage. It's worth noting that without the right experience, property owners could cause more harm by trying to clean and repair puffback damage on their own.SERVPRO of Providence is here to help if your property suffers puffback or soot damage this winter season!  

Should You Worry About Water in Your Crawlspace?

12/30/2020 (Permalink)

Workman with protective suit crawing under house from crawlspace underneath a wooden deck - only his legs and feet showing Mold remediation is often necessary when repairing a wet crawl space

Here Are A Few Common Causes And Solutions

As a homeowner in Olneyville, RI, you know there are many maintenance tasks to perform throughout the lifetime of your house. An often-overlooked area is the foundation of your home. Checking the foundation and the surrounding areas for moisture is crucial to preventing mold growth, which can damage the structure of the building. If you discover a wet crawl space or another area containing water, you should address it right away. 

Water Leaking From a Structure
Problems with external or internal structures can cause flooding near the foundation of your home. Areas that can contribute to this are:

  • City water lines
  • Sprinkler systems
  • Downspouts
  • Blocked storm drains
  • Broken pipes


Sometimes the symptom and source of a water leak can be far apart. Water will always flow to the lowest point, so a broken line in the upper levels of your home could cause flooding in the basement or crawl space. Proper grading of the landscape, going away from the house, will prevent water from collecting in your home. Clearing the gutters of debris will also allow the flow of water to be directed away from the foundation.


Water Seepage From Natural Sources
Another cause of a wet crawl space is water seepage from natural sources. Water that collects underground in aquifers, open wells or subterranean rivers can contribute to moisture near your foundation. The underground drains of your home will typically carry this excess water away, but if the system becomes overwhelmed because of a storm or flood, water could pool in or around your home. If you have a large crawl space or unfinished basement, getting these areas professionally waterproofed might be the solution.
Mold remediation is often necessary when repairing a wet crawl space. If you do encounter any of these issues, it’s important to have a water damage repair specialist check your home for mold during the repair process.

How To Make Sure a Mold Cleanup Meets Professional Standards

12/17/2020 (Permalink)

Mold Quarantine Mold remediation in Hope, RI

How To Make Sure a Mold Cleanup Meets Professional Standards

When your business in Hope, RI, experiences an outbreak of mold growth, you want to be sure the mitigation job is done correctly. That's where industry mold standards come into play. A professional mold remediation company will follow practices that have been developed through a rigorous process of learning and testing. These practices will cover everything from the testing for mold to the eventual cleaning and sanitizing of surfaces. Both the EPA and OSHA publish guidelines for eradicating mold growth in commercial buildings. The information in these guidelines cover a lot of ground, including the following goals:

  • To educate companies about dealing with mold
  • To prevent damage to building structures
  • To reduce costs and expenses
  • To protect the health of workers and the public

Understanding Mold
Mold standards come about through a scientific understanding of mold. The facts about mold are fairly well understood. Molds can be found just about anywhere and they grow on a variety of surfaces, eventually breaking down drywall, carpeting and upholstery. Mold growth happens more quickly in damp conditions and will worsen over time if something isn't done. Many types of mold exist, including a variety known as black mold that can sometimes be difficult to control.

Understanding a Mold Clean Environment
It is virtually impossible to rid a building of every mold spore, but it is possible to control mold growth to the point where it is not damaging to materials or health. This is done through a variety of measures such as containing the spread of mold, killing the mold spores and then vacuuming up the residue. Controlling moisture in a commercial building is critical to success, as mold needs water to survive and spread. Special disinfectants have been developed that have proven effective on killing mold in a safe and efficient way. While the majority of mold standards are voluntary, they still lead to the best results in the mold remediation process.

3 Common Water Issues in Commercial Facilities

12/17/2020 (Permalink)

Standing water on floor Commercial water damage in Blackstone, RI

3 Common Water Issues in Commercial Facilities

Commercial property owners are often most concerned about leaking pipes ruining inventory, and causing significant business interruptions. However, several hidden problems can lead to costly repairs and the temporary closure of operations. The key to prevention, then, is being aware of the potential pitfalls of facilities, and in the case of commercial buildings, and depending on age, those pitfalls can land in three areas.

  • Foundation
  • Sewer Lines
  • Water pipes

If you feel concerned about the problems that could be lurking underneath cosmetic surfaces, you may want to call on a water mitigation service in Blackstone, RI. These services typically offer onsite assessments, helping you determine current and future projects.

Foundation Problems
The foundation is the most critical element of your structure. The integrity of the facility rests, literally, on the sturdiness and strength of this base layer. You want to ensure that there are no signs of significant cracking or sagging. If you find cracks, gaps, or sags, it can mean that the sediment layer of the foundation is compromised.
The age of a building can often play a role in the settling or sinking of a property. Depending on the area's dampness, soil can wash away, making the bedrock of your building slightly less capable. A full property assessment can help determine if there are any structural concerns.

Sewer Line Issues
Cast iron sewer lines were once thought to be the most durable material for underground work. Unfortunately, time has proven otherwise. After years in the soil, cast iron systems deteriorate, leading to potential problems and significant expenses. When these lines deteriorate enough, they collapse, compromising the entire sewer system, possibly causing a toilet backup, or worse.

Water Pipe Damage
While water lines carry a clean supply, a pipe break or even slow leaking pipes can lead to extensive damage. The scary things are small, sustained leaks because they can lead to mold. Again, routine inspections are a must.
How long has it been since your last thorough building inspection? Contact a plumbing specialist to check on these three common commercial water issues, including leaking pipes.

6 Steps of Fire Damage Restoration

12/17/2020 (Permalink)

House fire A house fire can be devastating

What Can You Expect During Professional Fire Restoration?

A house fire can be devastating enough, but what happens after firefighters extinguish the flames? There will be fire damage directly from the fire and the smoke, soot, extinguishing chemicals and water. The cleanup process must begin immediately to avoid additional loss. 

1. Inspection
Once the flames are out, professionals will do a thorough inspection of all of the affected areas. The assessment tells them the extent of destruction and the best remediation method.

2. Content Removal and Cleaning
All damaged materials is removed from the home, including personal belongings, appliances and furniture. Fire remediation professionals can determine what is salvageable and what isn’t.

3. Structure Stabilization
A fire can cause significant damage to the roof and structural core of a home. Therefore, the structure needs board-up services and roof tarping to secure it from further loss (e.g., vandalism or weather).

4. Water Damage Restoration
Cleaning up water damage is a significant part of most fire restoration jobs. Unsalvageable water-soaked materials are then removed and thrown out. The cleanup professionals continue the drying process by extracting standing water and using industrial fans and dehumidifiers to dry the area. It needs to be dried as quickly as possible to avoid more damage such as mold growth and wood rot.

5. Cleaning and Disinfection
Powerful cleaning products remove soot from all surfaces. The professionals use ozone generators and other industrial equipment to remove smoke odor from all areas with smoke damage. The fire damage cleanup specialists then thoroughly clean and disinfect the entire home and the remaining contents.

6. Rebuilding
Finally, the final reconstruction begins returning the home to its original condition. Structural damage is rebuilt. Then, new drywall and flooring is installed.
If your home in Federal Hill, RI, goes up in flames, the damage cleaning and fire restoration process will need to begin as soon as possible. Taking quick action helps avoid additional damage to the property.

4 Ways to Prevent Bathroom Mold

11/30/2020 (Permalink)

Bathroom vent fan Ventilate your bathroom while you shower

Keep Mold Out Of Your Home

Bathroom mildew and mold are issues that almost every single homeowner has to deal with at some point. Luckily, these problems are also extremely easy to resolve and prevent, as long as you handle the situation correctly. Here are four of the best ways to keep mold out of your Reservoir, RI home's bathroom.

1. Perform Regular Mold Inspections.
How can you know whether you have a mold problem if you don't look for it? Performing regular home inspections can help you catch mold issues while they're still small and easy to fix. Doing so can also help prevent you from randomly stumbling upon a massive mold problem later on down the road.

2. Ventilate Your Bathroom While You Shower.
Long, hot showers might be relaxing, but they also create a perfect environment for bathroom mildew. Properly ventilating your bathroom while you shower can help prevent condensation from building up and causing a humidity problem. You can do this by either cracking a window or door open, or activating your bathroom ventilation system during your shower.

3. Keep Your Shampoo Bottles on a Separate Rack.
Storing your shampoo and conditioner in the shower might be convenient, but moisture can become trapped underneath the bottles, resulting in hidden mold growth. Keeping your shampoo and body wash bottles on a separate bathroom rack, outside the shower, allows the area to dry out more thoroughly.

4. Hang Your Bathmat Up to Dry.
Placing a bathmat on the floor outside your shower is a great way to prevent puddles from forming on your bathroom floor. However, you need to make sure that you also remember to hang your bathmat up to dry after you use it. Otherwise, the moisture that the rug collects just sits on the bathroom floor. Ultimately, it's as if you never had a bathmat to begin with.
Mold growth might be a common bathroom occurrence, but that doesn't mean you can't take the proper steps to help prevent the issue. As always, make sure to contact mold remediation experts if you do discover bathroom mildew growing in your home.

Disinfectant Fogging

11/25/2020 (Permalink)

a man fogging using an electrostatic sprayer SERVPRO of Providence has the equipment and skill to properly disinfect any size facility.

COVID-19, this novel-coronavirus as others call it, has forced everyone to go back to the drawing board, to ask the basic and fundamental question, how do we disinfect?

Questions Abound

In a non-pandemic time, the answer is easy to find, use a List N EPA approved disinfectant, spray and wipe surfaces. In pre-COVID days this answer is typically sufficient, the line of questioning ends here. But COVID has changed that. COVID has forced us to ask other?, more complex questions. 

  • A manpower question: If we’re disinfecting surfaces on a more regular basis, how do we keep this up? 
  • A question of size: What about large spaces like churches, schools and government buildings — how is a large facility disinfected regularly without the Governor declaring a State of Emergency and enlisting the National Guard? 
  • A question on material: What about porous materials that are not so easily sprayed and wiped? 

A Breakthrough

The professional cleaning industry has responded with a break-through technology: disinfectant fogging and the use of Electrostatic Spraying Systems. These technologies are revolutionary, innovative and give incredibly satisfying answers to these questions. 

Electrostatic spraying is able to accomplish something a non-traditional sprayer cannot, positively charged droplets and small droplets. By positively charging the disinfectant cleaner the droplets are then attracted — dare I say pulled — to the negatively charged surfaces. The size of the droplets allows this process to happen. And so an electrostatic sprayer is able to produce droplets that are 900 times smaller and two times more effective at covering surfaces. 

The Implications Are Obvious

Electrostatic spraying changes how we respond to COVID (and other infectious threats to public health). The truth is, the better a chemical is able to be fully dispersed the more efficient its disinfecting ability is. If a professional cleaning team is able to use spraying and fogging, it answers the manpower question, a small skilled crew accomplishes this. It also answers the question of size, somewhat related to manpower, spraying and fogging is effective especially in large spaces. And it also answers the porous material question, this soft material isn’t wiped, it’s sprayed. 

The EPA has realized the value of fogging and electrostatic spraying and is actively working to update its guidance. 


Ask for the experts, understand certifications and training, and know that SERVPRO has the experience to get the job done safely and quickly.

5 Ways to Avoid Water Damage

11/24/2020 (Permalink)

Cleaning gutters during the summer time. Regularly clean your gutters

Here Are A Few Simple Tips To Get You Started

Water damage can result in a lot of costly repairs for your Providence, RI, home. With a little bit of effort, you can actually avoid suffering losses from this type of damage.

1. Fix Leaks as Soon as You Find Them.
Even the smallest pipe leaks can cause massive amounts of damage. The moisture that accumulates from a dripping pipe can cause mold growth, mildew growth, dry rot and several other unnecessary issues. Avoid these problems by fixing leaky pipes as soon as you discover them.

2. Set an Appropriate Water Pressure.
If your home's water pressure is too high, then you run the risk of inflicting unnecessary damage on your pipes. Broken pipes are one of the biggest home flooding culprits, so you want to make sure you're doing everything possible to keep them functioning properly.

3. Regularly Inspect Your Appliances.
Your pipes aren't the only possible water cleanup culprits. You should regularly inspect household appliances, such as your washing machine, dishwasher, toilet and any other device that uses water. Follow the manufacturer's instructions for each device while doing so.

4. Regularly Clean Your Gutters.
Your home's gutters are designed to collect water that runs off of the roof and divert it away from your property. If these gutters become obstructed, then water begins to pool on the roof and run down the sides of your house, resulting in basement flooding. Avoid unnecessary water damage by scooping debris out of the gutters on a regular basis.

5. Keep a Close Eye on Your Water Bill.
Sometimes, the only way to figure out whether or not there's a leak in your home is by checking your water bill. If you notice an unnecessary spike, then chances are there's a leak somewhere in your home that's wasting water.
Avoiding water damage is significantly easier than cleaning it up. The above steps can help prevent unnecessary damage, but they cannot guarantee complete immunity. Contact water remediation experts if your home has suffered damages.

Does Renter's Insurance Cover Flood Damage?

11/10/2020 (Permalink)

Renters insurance form and dollars on the table. Renters will need to purchase a separate flood insurance policy for these types of disasters

If you are renting a house or apartment in Elmwood, RI, you have probably purchased renter's insurance to cover your belongings in the event of a disaster. You might be wondering, though, how far your coverage extends. Renters should be aware that most policies do not protect a tenant's belongings in the event of a flood.

What Is Covered by Insurance for Renters?

A regular policy for renters will cover your items if something happens to your belongings, including water damage from a burst pipe, certain plumbing issues or a broken appliance. However, a basic policy will not cover damage from flooding. Flooding can be caused by:

  • Heavy rain
  • Too much snow
  • Rising water
  • Sewage backup

Renters will need to purchase a separate flood insurance policy for these types of disasters.

Do I Need Flood Insurance?
If you do not live near the coast or in a flood plain, it's easy to dismiss the idea of purchasing flood insurance coverage. However, even a minor flood can be expensive. FEMA estimates that even one inch of water can do thousands of dollars in damage to the contents of a dwelling. Flood insurance will help pay if you need to replace your belongings or use a commercial restoration service. Flooding can happen in any of the 50 states. If you want guidance determining your risk level for flooding, consult FEMA's flood map service to see what zone you live in.

How Can I Purchase Flood Insurance?
The National Flood Insurance Program, or NFIP, is a division of FEMA that provides flood insurance in the United States. The insurance is sold through private companies. Because prices are set by the government, they are consistent no matter what company offers it. Prices will depend on what kind of dwelling you live in and your geographic location. Ask your insurance company if it sells flood insurance.
If you want complete protection for your belongings, make sure your renter's insurance policy is up to date and consider adding flood insurance coverage. You will have peace of mind knowing you're prepared if you need to make a claim.

Local Providence SERVPRO Cleaning Specialist Offers Tips for Staying Healthy as COVID-19 and Flu Season Converge

10/29/2020 (Permalink)

a graphic that says viral pathogen cleaning Cleaning specialists from SERVPRO urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year.

The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, local professional cleaning specialist from SERVPRO of Providence urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year.

Scientists at the Centers for Disease Control (CDC)1 believe both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk. While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their own mouth, nose, or eyes. The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

To limit exposure and control the spread of these double threats, recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily, routine cleaning at home or at work, recommends first removing surface grime and dirt with soap and water, then following up with a disinfectant. “It’s easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are,” said . “It’s more difficult out in public; but this year especially, it’s important to be aware of the space you’re in. You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.”

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Providence can help. “While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their ‘Certified: SERVPRO Cleaned’ 2 program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.”

SERVPRO of Providence specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the “Certified: SERVPRO Cleaned” program, please visit https://www.SERVPROprovidence.com/certified-SERVPRO-cleaned.

How To Salvage Your Electronics After a Commercial Fire

10/26/2020 (Permalink)

Fire Burning, blazing computer motherboard, cpu, gpu video card, processor on circuit board with electronic Electronic damaged in an electrical fire

An electrical fire does not have to destroy your important equipment. While a fire can damage various electronics, those items may still be salvageable.

How Fires Harm Electronics

Obviously, electronics can burn or melt during a fire. Water from the sprinkler system may affect computers and printers. You also have to worry about smoke damage. Smoke can actually damage electronics in multiple ways:

1. Magnetic Charge
Smoke includes a magnetic charge. This charge can then mess up the circuits of various electronics, including computers, appliances and televisions.

2. Soot Acidity
The soot that appears after a fire can be damaging, as well. The acidity in this soot can cause your electronics to wear down earlier than expected.

3. Black Film
During a fire, smoke can enter various parts of your electronics. The smoke then leaves behind an insulating black film that causes the electronics to overheat more easily. This, in turn, can reduce the lifespan of the electronics.

How To Salvage Electronics
After an electrical fire, do not attempt to fix the computers or appliances by yourself. You could get injured or make the problem worse. Instead, unplug everything and contact computer cleanup professionals. They will have the proper equipment for repairing the electronics and removing any lingering soot and smoke.
In the meantime, try to find the warranty records for the various damaged items. Your warranties may cover the cost of the restoration. You should also try removing any memory or storage from the computers before the professionals arrive. Transfer everything on the hard drives to other computers that were not harmed in the blaze. This will protect your data while the pros complete their repairs.
Whether your company's electronics were damaged in an electrical fire or a kitchen blaze, cleanup professionals in Olneyville, RI, may repair them. Even if the electronics were harmed by water or smoke, they could still be restored.

Identify These Water Issues Inside Your Commercial Building

10/26/2020 (Permalink)

Unclog a drain from hairs and other stuff. Clogged pipe

Check If You Have The Following Water Failures In Your Building

Water issues such as leaking pipes and clogged toilets can happen to any home in the Fox Point, RI, area. Unfortunately, these incidents also occur to rental units inside commercial property. These issues can escalate because there are multiple people using larger systems, which requires more inspections and maintenance. If you want to become a commercial property owner, expect to see the following water failures.

1. Clogged Pipes
The pipes throughout your building are designed to move enormous amounts of wastewater and resist strong conditions. Unfortunately, they can still become overwhelmed and clogged. Hair, fat, soap and other contents that accumulate over time are the most likely culprits behind clogs or toilet backup. Mineral elements can also gradually build up over wet surfaces to create blockage. If the system is running underground, tree roots can seek the sewer water, eventually clogging up the pipes.

2. Leaking System
Due to the extensive and complex nature of commercial property plumbing, leaking pipes, faucets and toilets are recurring problems. These systems can wear down and create vulnerable spots that leak. Even though the damage seems small, it can deteriorate into larger malfunctions and property damage. Leaks also signal greater plumbing issues that can be stopped early. Call a plumbing technician to fix the issue and an emergency remediation service to deal with the water damage.

3. Damaged Plumbing
Besides untreated leaks, there are other causes of damaged and broken pipes. For example, the higher pressure inside the plumbing system during winter can result in a pipe break. Additionally, tree root growth, improper maintenance and excessive clogging can also result in breaks. If the pipes are too old, they can suffer from corrosion, making them fragile and vulnerable. Schedule proper maintenance and contact professionals if tenants detect leaks and other issues.
Commercial building owners deal with the same issues as those who own singular homes. Broken or leaking pipes, clogs and other issues appear on a larger scale, so it is important for you to get help immediately.

Types of Flood Water Contamination

10/19/2020 (Permalink)

Flood water invading a neighborhood Category 3 floods are the most dangerous types of floods

Types Of Water Damage

While all types of floods are capable of inflicting massive amounts of water damage on your property, some are just inherently more dangerous than others. Floods are classified according to one of three categories, depending on which types of contaminants are present in the water. Read on to see which type of water is flooding your home in Federal Hill, RI.

1. Category 1: Clean Water Floods
Much like the name implies, Category 1 floods are characterized by an absence of contaminants. They're often caused when a supply line bursts or a pipe is leaking. It is possible for these types of floods to transform into more dangerous varieties if outside contaminants are introduced to the water.

2. Category 2: Gray Water Floods
Gray water floods are typically caused when a household appliance, such as a dishwasher or a washing machine overflows and floods the home with partially contaminated water. These types of floods do contain mild amounts of contamination, but not enough to be considered a biohazard. If left untreated for 48 hours, a Category 2 flood can quickly become a Category 3.

3. Category 3: Black Water Floods
Category 3 floods are the most dangerous types of floods. They're categorized by the presence of human/animal fecal matter, raw sewage, dangerous chemicals and other types of biohazards. They're usually caused by toilet backflow, sewage main bursts, riverbank overflow and other types of similar disasters. These floods are extremely dangerous and can inflict massive amounts of water damage, so you should never attempt to remediate them on your own. It's best just to contact professional assistance.
It's important to take all types of water damage seriously, but you need to be especially wary of damage caused by black water floods. If not treated properly, the situation will only get worse and worse. It's best to contact flood remediation experts if your property has been affected by Category 3 flooding.

How To Care for Wet Items After You’ve Had Water Damage

10/12/2020 (Permalink)

Wet documents Documents damaged by water

When a disaster hits, such as a massive storm or a broken pipe, and there’s water in the home, don’t forget about saving valuables and keepsakes. Mold and mildew start to form in as little as 24 to 48 hours after water exposure. Here are a few suggestions to help you restore your cherished household items.

General Cleaning Tips

Rinse wet items with clean water.
Brush off debris from dry items or use a damp cloth to brush the dirt away.
Dry items indoors as the sun and outdoor heat may be too intense.
Reduce moisture in the air with a dehumidifier or open windows and run fans.
Wear proper safety gear, such as gloves and masks, when dealing with water in the home.

Photographs
Carefully take photos out of paper or plastic envelopes. It may be easier to cut the envelope away from the picture so you don’t risk tearing it. Don’t pull apart wet photos or negatives that are stuck to each other. Submerge them in clean water until they come away from each other. Dry photographs by hanging them or laying them on a flat surface.

Documents
Place the paper in a sturdy container; stack them carefully so they aren’t compressed too much. Put the boxes in a freezer set to the lowest temperature. It may take weeks or months for the papers to dry completely.

Textiles
Water can seriously damage fabric and leather. Allow them to air dry before removing any dirt and debris. Rinse material with clean water and gently blot with towels to remove the excess water. Replace any water-logged stuffing or padding. Take take rugs and window treatments in for dry cleaning as you normally would.
When in doubt, contact a professional water damage restoration company in Blackstone, RI. They know how to repair and restore damage caused by water in the home and have the equipment and training to make the process easier for you.

What To Expect From an Indoor Environmental Tester

9/28/2020 (Permalink)

Aspergillus (mold) for Microbiology in Lab Mold sample taken for lab test

Hire an indoor environmental specialist to inspect any residence to which you are considering moving, as doing so could reveal costly complications before they become your debt to bear. Read on to learn how to pick one and what to expect once a professional has been selected.

What Indoor Environmental Testers Reveal

A comprehensive building examination can diagnose the presence of:

  • Allergens
  • Flammables
  • Asbestos
  • Radon
  • Mold

Because of its prevalence and potential for rapid progression, the existence of mold is the most serious discovery an investigator can make. Before signing a lease, hire an expert to clear the home you wish to occupy.

How Indoor Environmental Testers Work
Beware that inspections conducted by an indoor environmental specialist average $400, although more extensive analyses run upwards of $1,000. Larger living quarters will result in heavier fees. Added services, such as testing for specific pollutants, will further increase your bill.
Qualified testers carry certifications acquired from officially approved associations. When interviewing inspectors, request documentation as proof. If doubts persist, contact the claimed institution directly for verification.
Experts remain significantly more accurate than any off-the-shelf mold test. Avoid the risk of accidental misdiagnosis by using a fungal renovation service to definitively determine the existence of mold growth. This is done by taking samples from exposed surfaces using swabs or tape. In certain instances, specially trained detection dogs may become necessary to pinpoint a problem’s origin.
When searching for other harmful substances, equipment such as air quality monitors, moisture meters, and thermal imaging cameras may be utilized. Inspections typically last up to three hours. Once the process is complete, you may have to wait between two and ten days to receive a detailed report.
Use an indoor environmental specialist to identify possible issues inhabiting a prospective dwelling located in or around Hope, RI. Though the initial cash outlay may seem unnecessary, the price will always remain preferential to the expense of extensive remediation.

What Causes Smoke Odor Damage?

9/22/2020 (Permalink)

Outside of a building damaged by smoke after a fire with the phrase In need of a cleaning After a smoke or fire damage your building in Providence, RI will need cleaning

Causes of Smoke Damage

Smoke odor can be very persistent. If a smell lingers after a fire at a commercial property in Providence, RI, property owners or managers should identify and eliminate the sources of the odor. Here are several causes of smoke damage that can be eliminated through smoke cleaning.

Smoke Particles

Smoke particles can be as large as several microns and range all the way down to 0.001 micron. There are several ways to filter out larger particles:

  • Air filters or purifiers
  • HEPA filters
  • HVAC air scrubbers

None of these methods will be able to eliminate the most minuscule smoke particles. It will be necessary to neutralize the odor of these particles in order to get rid of every trace of damage.

Lingering Traces

Very small smoke particles can cause odors to persist even after filtration. Smoke cleaning professionals use several odor neutralization methods:

  • Ozone machines
  • Hydroxyl generators
  • Thermal fogging
  • Vapor modification

All of these methods are effective for eliminating smoke smells. Ozone machines and thermal fogging work quickly, but require evacuation. Hydroxyl generators and vapor modification take longer to achieve the same level of odor neutralization, but treatment can continue while occupants remain in a structure.

Surface Residues

Smoke smells may also be due to residues found on surfaces such as ceilings, walls, furniture, or window blinds. Restoration experts may use chemical sponges or wet cleaning solutions on surfaces. Furniture and other textiles may benefit from dry-cleaning or foam treatments. These methods may remove discoloration and odors from items or materials that have sustained damage.

A smoke cleaning service can recommend solutions for eliminating particles, residues, and any traces of smoke damage lingering in a structure in  Blackstone, RI. Property owners may need to document and maintain proof of damage in order to demonstrate the need for professional cleanup services. Smoke odor remediation may be covered by commercial property insurance policies.

Do You Need a Smart Smoke Detector?

9/16/2020 (Permalink)

smoke detector with white smoke and red warning light Is a smart smoke detector right for you?

Over the last several years, homes in Reservoir, RI, have been evolving into smart homes. There are smart thermostats, smart alarm systems, and even smart doorbells. There are also smart smoke detectors, replacing the traditional and simpler smoke alarm. Is a smart smoke detector right for you?

What is a Smart Smoke Detector?

A smart smoke detector is similar in function to the traditional smoke detector. However, unlike the old model, the smart version will notify you of a potential threat not just when you're at home, but also when you're away. They do this by connecting to your wi-fi network.

Benefits of a Smart Smoke Detector
The smart smoke alarm can offer several benefits to homeowners.

Instant notification when you're away so emergency help can respond sooner, lessening damage and restoration needs.
They notify you when the battery is low.
They can also be silenced remotely.
Some models can be integrated into your existing home smart system.

You get a lot of benefits from the smart smoke detector over the traditional smoke detector. Different devices can also cover more territory than other devices, so that's something to keep in mind if you plan to shop smart smoke detectors.

Alternatives
If you have a smaller home, you could plug a listener into your wall. It will pick up the frequency of your traditional smoke alarm and if it goes off it will send you an alert.
Smart batteries can also be used with a traditional smoke alarm. They replace the old 9v, but instead of chirping, they'll notify you via a push notification if the battery is low, and will also notify you if the detector goes off.
Both of these alternatives are more affordable than a smart smoke detector. The right choice in a smoke alarm for you will depend on your home size and your budget. The important thing is that your fire safety needs are met.

Why Your Business Needs Flood Coverage

9/8/2020 (Permalink)

Fema.gov Disasters USA Government home page under magnifying glass. Purchase your flood coverage through FEMA

Flood Coverage Through FEMA Is Necessary 

Your commercial insurance policy includes coverage for fire and wind. However, it does not cover the cost of flood damage. If you want flood coverage for your Providence, RI, building, you need to purchase a separate policy through FEMA.
This flood policy is called the National Flood Insurance Program. While paying an extra insurance bill each month sounds like a pain, the cost is worth it in the long run.

Defining Floods
A flood is essentially excess water on a normally dry area. According to the NFIP definition, a flood can result from any of the following:

  • Mudflow
  • Overflow of tidal or inland waters
  • Collapse of land along a shore
  • Runoff of surface waters

Picking Deductibles
When you sign up for commercial insurance, you must also decide how high of a deductible you are willing to pay. Higher deductibles reduce your claim payments but also lower your premiums. Your insurance agent can help you decide which deductible is best for you.

Understanding Flood Coverage
Before you buy flood insurance, you should understand exactly what it does and does not cover. You can use building property flood coverage to pay for damage to permanently installed items such as bookcases, panels, cabinets, and carpet. Air conditioning systems, water heaters, and electrical equipment are included in this coverage, as well.
Personal property flood insurance covers any items you own and use in your business, such as portable dishwashers, microwaves, and furniture. You can use the insurance money to replace these assets or to hire storm cleanup experts who can restore your belongings.
However, your insurance provider will reject your claim if the flood damage resulted from a drain backup that you failed to address. Items outside of your building, including fences and septic tanks, are also excluded from coverage.
Flood coverage through the NFIP is a necessary addition to any commercial insurance policy. Because flood cleanup is often costly, and inadequate insurance policy could cause your business to shut down permanently.

4 Ways To Protect Yourself While Dealing With a Mold Problem

8/15/2020 (Permalink)

Safety goggles Safety goggles must cover the eye area completely so that the eyes are protected from dust and other tiny particles

Protect Yourself And Your Building From Mold

When taking on a mold remediation job, whether big or small, it’s important to protect yourself with personal protective equipment. PPE also assists in protecting against cross-contamination of mold to other unaffected areas. Take care to choose the right PPE for your mold cleanup project.

1. Goggles
Safety goggles must cover the eye area completely (no vent holes or other gaps) so that the eyes are protected from dust and other tiny particles. Safety glasses or goggles made for this type of work or full-face respirators are needed.

2. Respirators
Respirators are important in the mold remediation process; they prevent inhaling mold spores, dust and other debris. Make sure that you only use a respirator that’s recommended by the National Institute for Occupational Safety and Health and use according to the OSHA regulations. Three types of respirators add different levels of protection: minimum, limited and full.

3. Gloves
When cleaning mold-infested areas, gloves protect your skin from contact with the mold and cleaners. Household rubber cleaning gloves should be fine when using a mild cleaner. However, if you’re going to be using stronger cleaners, such as a biocide (e.g., chlorine bleach), you should wear gloves that provide more protection (e.g., neoprene, PVC, nitrile, polyurethane or natural rubber). Ideally, these gloves should reach the middle of the forearm for maximum protection.

4. Disposable Clothing
If you’re dealing with a medium or large amount of mold growth, disposable clothing is crucial for protecting your skin, as well as preventing cross-contamination into unaffected areas. Depending on the scale of the remediation process, you may only need paper coveralls, while for a larger job, a TYVEK suit, mold-safe head and foot coverings. All gaps in the protective wear should be sealed (duct tape works well).
If you Mount Pleasant, RI, building has a larger mold problem than you feel comfortable handling yourself, protect yourself and your property by hiring mold cleanup experts. They can return your property to its previous condition as quickly as possible.

How to Check and Maintain Your Company's Irrigation System

8/15/2020 (Permalink)

sprinkler head watering the bush and grass in the garden Irrigation maintenance is fundamental to maintaining a healthy lawn

Companies taking pride in their work display that attitude through outward appearances and one way that’s achieved is through perfectly manicured grounds. Without proper irrigation maintenance, however, any system can break down, creating a damp mess for staff as well as visitors.

Check Your Sprinklers

When bringing your system back on line, avoid sprinkler mishaps with the following recommendations:

  • As spring arrives, open water valves slowly.
  • Doing so mitigates damage caused by high-pressure surges.
  • Inspect each sprinkler outlet. Be certain no damage has occurred since shutting down.
  • Undue water strain and erratic spraying are best addressed before lawns become desperate for irrigation.
  • Check that timers have not altered since last being used, as electronic systems can independently reset after long periods of inactivity. Select times that are most convenient for monitoring system performance.
  • Clean the weather sensor, which can easily become covered in dirt and debris after long winters. One simple brush can prevent frustrating irrigation maintenance troubleshooting.

Now that your sprinklers are once again functioning, be sure they stay that way with a few best practices.

Prevent Sprinkler Malfunctions
Keep an eye on technological advances. As your system ages, upgrades start making more sense. Remember that such investments can save both water and money. Also, adjust your system’s spray times to reflect the changing seasons. Keeping in tune with natural changes in temperature and precipitation will help assure landscaping receives optimal watering levels throughout the calendar year.
Finally, do not wait until things go off-kilter before conducting an inspection. Sprinkler heads can easily be knocked out of place and even minor adjustments may prevent sprinkler flooding. Should you suffer such a watery calamity, choose a water cleanup professional that can quickly service your work grounds in Wayland, RI.
Any office’s outward appearance is a reflection of its inside operations and irrigation maintenance is fundamental to maintaining a healthy lawn. Simple measures should always be taken to assure grounds remain verdant and healthy.

5 Things That may Help Save Water Damaged Contents

8/7/2020 (Permalink)

A deluge in one’s home is a nightmare to think about, but water damage in a commercial building takes it to a whole other level. A flooded company can mean expensive electronics; mechanical systems and even employee jobs could be at peril. Fortunately in Federal Hill, RI, there are water remediation professionals who are trained to help you get through such a situation.

5 Things That may Help Save Water Damaged Contents

Not all hope is lost if you experience a flooded company property. There are some techniques and processes that may help save some of your contents.

  1. Drying – If flooding is fresh water from a broken pipe for instance, carpet, sheetrock, some furnishings, and even some documents may be saved by drying them out quickly.
  2. Sanitizing – Non-porous surfaces that did not absorb water may be cleaned using detergent and chlorine bleach to disinfect.
  3. Mold remediation – If mold is properly removed and destroyed there will be less chance of recurrence
  4. Odor Removal – Standing water, or items that were not dried quickly
  5. Dry cleaning – Certain contents such as draperies or other fabric items may be sent out for dry cleaning in order to clean and deodorize them.

It may require the use of commercial extraction equipment and industrial fans to thoroughly dry out the building itself including concrete, carpets, pads and walls. In addition a dehumidifier can help prevent the development of mold. Mold spores thrive in damp conditions and can develop quickly, dryness is critical.

Metal, plastics and certain other hard surfaces may be scrubbed and sanitized using bleach and detergent. Dry cleaning can save many non-washable fabric items. Ionizers and ozone machines can help dissipate and remove odors due to bacterial growth.

If your flooded company premises in Federal Hill, RI cause you to wonder how you will get through such a disaster, get the help you need to restore a clean and sanitary work environment.

Smart Ways to Get Ready for a Flood

8/3/2020 (Permalink)

Washing machine Now is the right time to update your washer

It's difficult, if not impossible, to anticipate a disaster. Still, there are things you can do to combat emergencies at home. You can also minimize the likelihood of incidents such as flooding from occurring. With a few simple steps, you can spare yourself a lot of grief and heartache. A professional flood cleanup company can help you restore your home, but you would like to avoid going through such an ordeal in the first place.

Take a Look at the Plumbing

While some flood damage happens from natural causes such as massive storms or broken sewer lines, other problems start from plumbing issues. A leaky pipe, for example, can go undetected for months or even years, leaving widespread damage in your home. To guard against a flood, do the following:

  • Inspect all the pipes in your home and check for cracks or other problems.
  • Repair any damage to the plumbing system immediately.
  • Have a professional inspect the main water line of your home.

Sure up the Drainage
Storm damage can take a heavy toll on your Elmwood, RI, house, especially if rainwater has nowhere to go. Your rain gutters and downspouts should divert water away from the house. However, if there is dirt, leaves, or other debris clogging them up, the water could collect under your roof shingles or pool up near the foundation. It won't take long for the water to seep into your house. Check out these areas and make the necessary repairs right away.

Update the Appliances
You probably rely on your home appliances every day. Items such as dishwashers, refrigerators, washers, and water heaters offer convenience and ease of living. They are also big culprits of flooding at home. If it has been a while since you did some maintenance on these appliances, now is the right time to do an update. This could prevent leaking or bursting, which would send gallons upon gallons of water onto your floors. 
Flooding is nothing to take lightly. You could be at risk of losing your entire home if you are prepared. These tips can help you keep your house safe.

What To Know About Mold

7/20/2020 (Permalink)

Black spots off mold growth on floor after water damage Black mold growth in a Fox Point, RI home

Mold grows everywhere in nature. However, when black mold appears in your Fox Point, RI, home, it can cause a ton of damage.

Understanding Mold

Before you can address the mold in your house, it helps to know a bit about this organism. Mold is a microscopic fungus that travels through the air. Unlike plants, which make their own food, mold eats by dissolving inorganic and organic materials in the environment. In fact, mold often breaks down debris in nature. Yet mold can become problematic when it appears in your home.
There are several different types of mold. Some of the most common are:

  • Penicillium
  • Cladosporium
  • Fusarium
  • Stachybotrys

Stachybotrys is often referred to as toxic or black mold. However, it can also be gray, green or brown.
All types of mold need water to grow. That is why mold spores often appear in damp areas of your home. A moisture problem, such as a burst pipe, drainage backup or leak, can also lead to mold issues. Before the mold cleanup begins, you need to find and address the excess water fueling the infestation.

Cleaning Mold
Mold will not go away on its own. While drying wet areas will stop the mold from spreading, this step alone does not eliminate the problem.
In fact, because mold is so prevalent, it is impossible to completely remove all spores from your home. Still, any visible clusters of the fungus should be addressed before they lead to further problems.
Simply spraying the mold with bleach will not make the fungus go away. The bleach itself may also be toxic. While there are some safe cleaning products available, you are better off contacting a mold remediation company.
Black mold can quickly grow and spread in moist areas of your home. Removing the water is the first step of the mold cleanup process. You then should bring in restoration experts to finish the job.

Why Water and Fire Damage Go Hand-in-Hand (And What To Do About Both)

7/2/2020 (Permalink)

Firefighters putting out a fire in a big building Fire in an Olneyville, RI building

Why Water and Fire Damage Go Hand-in-Hand

Most people don’t think about it until a fire happens to them, but water and fire damage almost always go hand-in-hand. For this reason, it is not uncommon for fire restoration services to specialize in water clean-up and vice versa — for water cleanup services to also specialize in fire restoration. Here are just a few ways fires can lead to water damage:

Fire Hose: For most commercial building owners, the primary cause of water issues following a fire is the hose. Fire hoses are high pressure and emit gallows of water per minute. Even if it does not take long for firefighters to extinguish a blaze, your building may sustain considerable damage and property loss.
Burst Pipes: Some blazes become so hot that they begin to melt certain metals. If the fire in your building reaches the melting points of certain metals, you may find yourself dealing with both fire damage and burst pipes.
Suppression Systems: If your building has suppression systems that utilize water, your building may undergo severe flooding.

Fortunately, there are ways to minimize damage from both fire and water.

How To Prevent and Deal With Fire and Water Damage
Though there is not much you can do about damage from a fire hose, you can prevent water issues by acting quickly and taking a few precautions. By contacting your local fire department as soon after you learn of the fire as possible, you can potentially keep the fire from reaching metal-melting temperatures, thereby reducing your risk of pipe damage.
You can also invest in non-water-based suppression systems. If your building does have a water-based system, consider setting it up so it only releases water in areas where there is fire.
As for cleaning up water and fire damage, you should not attempt to do so on your own. Work with an Olneyville, RI, fire restoration company that is familiar with both types of damage, as well as the proper techniques for restoring your building safely, quickly, and effectively.

Understanding the Fire Restoration Process

6/23/2020 (Permalink)

Fire Restoration Process: Four Phases

The damage incurred by a fire can vary significantly, from small stove fires to more destructive electrical fires. However, despite the level of damage there is likely going to be some level of fire restoration work required to re-establish the structural integrity of your home. Unfortunately, many homeowners do not understand the process of restoration work and can end up feeling overwhelmed. Therefore, to put your mind at ease think of the process in four phases.

1. Securing the Property

A large fire will have its share of both fire and smoke damage, but before either of those issues can be dealt with a restoration company will want to secure the property. Using fencing, plywood and tarps, these companies will make sure that your home is protected against further damage from the weather and other sources.

2. Removing Debris

Once the property is secure, the fire restoration team will begin removing debris from inside of the property. They will remove any excess water from the rescue efforts and make sure that the remaining structure is secure and redeemable.

3. Cleaning the Home

After all of the debris has been removed, the damage cleaning can begin. During this phase, the smoke residue will be cleaned, and deodorization will take place. Additionally, the restoration crew will likely discuss and plan the next step of work.

4. Restoring the Structure

Before the reconstruction process begins, a restoration specialist in the Reservoir, RI, area will probably want to evaluate all plans with the homeowner, ensuring that all concerns are resolved before work begins. Once plans are approved, the construction team will take over and complete the restoration.

Fire restoration can be as simple as fixing some cabinetry and replacing appliances in a kitchen to a complete rebuild of a home. In either case, it is wise to have a professional handle the cleanout and rebuild, ensuring that you and your family remain safe.

Choosing the Right Fire Extinguisher

6/8/2020 (Permalink)

Fire extinguishers isolated on white background. Various types of extinguishers. 3d illustration. Different types of fire extinguishers

For homeowners in Blackstone, RI, keeping everyone and the home itself safe is a top priority. While hopefully, a fire doesn’t break out, fire preparedness is an essential component of staying safe and knowing what to do. A key tool in defending against fire is a fire extinguisher, but choosing the right one isn’t always easy.

Types of Extinguishers

When it comes to avoiding a home fire spreading, an extinguisher is the first line of defense. If the flames are already too much, immediate evacuation should take place. For handling small fires, the right extinguisher needs to be used. The wrong one has the potential to fan the flames. Below are the types available and what they are designed to put out.

Class A: Common combustible materials, such as cloth, wood, and paper
Class B: Flammable liquids, such as grease, gasoline, oil, and oil-based paints.
Class C: Electrical equipment and appliances
Class D: Flammable metals
Class K: Oils and animal fat used in cooking

For homeowners, the best to have around the home are A, B or C. A combo of those is also available, which will be listed on the label. If your kitchen is a busy place and food is always being prepared, it may be worth considering having a Class K to help put out a grease fire.

Choosing the Right One
A fire extinguisher also comes in different sizes, from 10 pounds to 2 pounds. That weight indicates the amount of chemical inside, not the weight of the canister. In many cases, going bigger is better, especially in garages, but it may be too heavy for indoor use. A 5-pound extinguisher near the laundry room and kitchen are a common choice. Ease of use and storage are also a consideration. Some are available with a hose and disposable, while others are rechargeable. Many come with mounting hardware, ensuring that stay in a secure, stable location.
Regardless of what is best for your home, having a fire extinguisher provides a little extra peace of mind.

How To Successfully Restore Wet Documents

6/8/2020 (Permalink)

Wet documents SERVPRO uses the latest in document drying technology

Losing important documents in a flood or fire can be devastating for your business in Federal Hill, RI. You can rebuild the structure and replace the furniture, but what about irreplaceable papers and photographs? They may not be a total loss if the water restoration company you select has document restoration services available.

What Documents Can Be Restored?

Contracts, manuscripts, and other files
Books and magazines
Blueprints and maps
Photographs, films, and negatives

Finding an experienced technician as quickly as possible is the key to successful document restoration. Insurance companies choose SERVPRO more often than any other restoration service because of the advanced technology and knowledgeable professionals available all over the country. Each office is locally owned and operated, but has corporate resources available.

How Are the Documents Restored?
SERVPRO uses the latest in document drying technology. The vacuum freeze-drying technique is the same process used by the Library of Congress to dry historical papers and other valuable documents. In fact, this drying method is the only process that the National Archives and Records Administration (NARA) has approved for restoring wet documents.
Documents that have been exposed to flood water or sewage will likely contain harmful chemicals and bacteria. Technology using a gamma irradiation process will sterilize the documents so that they are safe to handle.
You can also rest assured that your sensitive documents will remain confidential. SERVPRO employs HIPAA-certified technicians, who are under constant supervision.

What About Digital Services?
There is no better time to have your important papers converted to digital format than before a disaster strikes. In a flood or fire, your records will be saved. You can also free up valuable storage space by keeping digital files.
The quicker you send out your irreplaceable documents for document restoration after a flood or other disaster, the faster you will be able to get your business back on track.

Steps Professionals Use To Clean Your Home After a Water Heater Leak

5/21/2020 (Permalink)

Closeup of a rusty and leaking water heater A leaking water heater may cause a major flood in your Hope, RI home

Cleanup Process After Water Heater Leak Damage

A leaking water heater may not seem like a big deal. However, it could cause a major flood in your Hope, RI, home.
A broken water heater needs to be dealt with right away so that it does not cause any further damage. Below are the steps involved in this cleanup process.

1. Emergency Call
Do not attempt to handle a water emergency on your own. This could be dangerous and may cause additional harm to your property. Instead, contact your local damage cleanup professionals. Ideally, you should make the call as quickly as possible. Even a delay of just a few hours can have disastrous consequences.

2. Assessment
Next, a cleanup expert will arrive at your home to check out the leaking water heater. The professional will fix the leak and determine the extent of the damage. He or she may additionally move furniture to prevent the buildup of rust.

3. Water Removal
The professionals should use truck-mounted vacuums or strong pumps to eliminate the excess water in your home. They can even utilize hygrometers to determine the extent of the saturation, and infrared cameras to find hidden moisture.

4. Drying
Once the visible water is removed, your belongings might still feel wet. Professionals will bring in equipment to boost airflow and encourage the evaporation of remaining moisture. Strong dehumidifiers can also be utilized to prevent the warping or swelling of walls and furniture.

5. Cleaning
A failed water heater can leave behind mold and other unpleasant odors. Restoration experts will use air scrubbers to eliminate these smells. They will also utilize a variety of methods to sanitize any moldy belongings.

6. Restoration
Restoration is the final step of the process. It can include small changes such as the installation of new carpet, or larger jobs such as the reconstruction of entire rooms.
Cleaning the damage caused by a leaking water heater can be a complex process. That is why the job should be left to the professionals.

Troubleshooting Commercial Sprinkler Irrigation Systems

5/5/2020 (Permalink)

Irrigation system in function watering agricultural plants Having an irrigation system for your landscaping will ensure it remains attractive

Common Irrigation Problems and Their Solutions

The landscaping around your business makes a statement about who you are as a business owner. It reflects your care and pride as a business owner. If you care for how your business looks, you also care for how it runs. Having an irrigation system for your landscaping will ensure it remains attractive.
While the results of an irrigation system include healthier plants and flowers, irrigation problems can wreak havoc on your facilities. Here are some common irrigation problems and their solutions.

Trouble Shooting Low Pressure

If the water isn't spraying the distance it should, then something is causing low pressure or a loss of water. The problem is either electric or hydraulic.

Check the main valve and the backflow valves for each zone. If any are off, turn them on.
If the valves check out, the problem could be electrical. Check the timer, connections, and the solenoids.
If the valves and electrical check out, it could be that tree roots have wrapped around a pipe in your line. Inspect your pipes to make sure the obstruction isn't coming from plant or tree roots.
Lastly, there may be a cut in one of your pipes. This will usually be apparent if you have an area of excess growth. It can also be obvious if there is flooding, which can create a whole other problem.

When There's Flooding
If you have excessive flooding, not only do you need to repair the sprinkler but be sure to check your building's foundation. If water has seeped in through cracks or the basement, call a cleanup and restoration service to inspect for potential damage.
Outdoor sprinkler malfunctions do happen. The ability to troubleshoot a minor problem in your irrigation system before it becomes a big problem will save you stress and money. Be sure to have your system checked regularly to prevent potential problems before they become real problems.

3 Ways To Prevent Mold at Your Place of Business

5/5/2020 (Permalink)

Tile with mold growth Mold growth after water damage in Reservoir, RI

How To Protect Your Company From Mold

When it comes to mold prevention at your Reservoir, RI, knowing how to keep this fungi from growing in the first place can help save a lot of time and money down the road. Here are three steps you may want to consider for protecting your company from mold.

1. Fix Water Damage Quickly

One of the first ways to prevent mold growth at your business is to fix any water damage as quickly as possible. Untreated water caused damage can create an area of soft organic material and high humidity that mold spores grow best in. Fixing damage quickly can help prevent this. For help with water damage repairs, you can contact a local restoration service. Many of these professionals can perform a mold assessment as well.

2. Keep the Space Dry

Keeping the business property dry is another step for mold prevention as mold likes humid environments. Using a ventilation system can help circulate the air while putting floor mats by and entrances can help collect excess water on wet days. You may also want to regularly inspect the plumbing to ensure there are no leaks or other potential issues.

3. Contact a Professional

If you think your company might be at risk for mold it’s best to contact a local mold remediation service as soon as possible. These professionals know what to look for. They can assess your risk and perform mold testing to determine if any spores are present. If mold is found then one can isolate the affected area and begin the process of mold removal.

One of the best steps for mold prevention at your business is to fix any water caused damage problems as soon as they occur. It’s also a good idea to keep things as dry as possible. Remember, if you do think there may be mold present, a mold remediation service can help.

5 Ways to Prepare Your Home and Family For Severe Weather

4/23/2020 (Permalink)

Girl watching news Particularly with large storms, it is important to keep an eye on the news

Prepare For Severe Weather

A severe storm in Wayland, RI, can cause flood water to build up, damaging your home, and creating an unsafe environment. If you are expecting bad weather, use the following tips to keep yourself, your family, and your home prepared.

1. Watch the News
Particularly with large storms, it is important to keep an eye on the news. The weather can change quickly, and having the most recent updates can help you figure out what to do next. Check on this regularly and adjust your plans accordingly.

2. Prepare an Emergency Kit
Put together some items in case the storm causes the power to go out. This can include a battery-powered radio, flashlights, and batteries. You should also have some bottled water and packaged food that does not require heating.

3. Protect Your Home
Flood water can cause a lot of damage to your house, so you should take steps to limit this. Clean out drains and gutters outside the building and move important items to an upper floor or airtight containers.

4. Check Your Insurance
A flooded building can be expensive to repair, and you may be stuck with the bill for a cleanup and restoration service if your insurance does not cover this type of damage. In most cases, flood insurance must be purchased separately, so you should go over your policy to determine what is included.

5. Relocate if Necessary
Not only can flood water affect your house, but it can also compromise the safety of your family. If there is an evacuation order, or if you believe you would be safer somewhere else, you should relocate until the storm has passed and it is safe to return.
If you prepare for water damage before a storm occurs, then you may have less to deal with once it is over. Staying aware of the current weather can also help keep you safe. Keep these tips in mind the next time you are expecting severe weather in your area.

What To Do About a Leaky Roof

4/13/2020 (Permalink)

ceiling damage from flooding. the leak on the riser water pipe A leaking roof causes damage to the ceiling in a Mount Pleasant, RI building

What To Do About a Leaky Roof

A well-built roof can last for 30 years or more. Over time, the roof will start to wear out and show its age. Also, severe weather, such as heavy winds and hail, can damage the roof. Even minor issues could cause a roof leak. If you don't do something about this, you could wind up with significant damage to your home, including mold growth. If you discover that you have a leaky roof, act quickly.

Signs of Roof Problems
You may go years without ever thinking about your roof. However, wise building owners in Mount Pleasant, RI, inspect their roof at least once a year. Here are some signals that your roof could be leaking or have other issues:

  • There are missing shingles.
  • Some of the shingles are curling.
  • Asphalt shingle granules are in the rain gutters.
  • There are water stains on your ceiling.

Get Rid of Wet Materials
If you do have a damaged roof, make sure you tear out wet items immediately. Your best bet is to first file an insurance claim and then call a professional disaster cleanup company to assist you in this process. The crew will tear out drywall, carpet and ceiling tiles. You should also remove wet furniture, documents, and electronics. The water damage mitigation team may be able to restore these items.

Dry and Sanitize
Once everything is out of the way, the professionals will thoroughly dry the area that the roof leak affected. Technicians will use heavy-duty blowers and dehumidifiers to remove all water and moisture. To further discourage the growth of mold, the technicians will disinfect all applicable areas of the building.

Restoration
Lastly, crews will restore damaged materials and rebuild your roof. This process can take some time, but the team will minimize disruptions to your business as much as possible.
A roof leak can cause more problems than you might think. However, with the right response, you can restore your building and salvage materials.

3 Reasons Water Damage Is Significant After a Fire

4/13/2020 (Permalink)

Firefighters putting out a fire in a big building Fire damage in a Wayland, RI building

Three Ways Water Can Wreak Havoc On Your Business During A Fire

Fire restoration companies in Wayland, RI, understand that property restoration requires more than smoke cleanup, it also needs water cleanup. Many business owners do not understand the connection between fire and water, but if you think long enough, it is easy to make a connection. However, not all damage comes from expected places. There are at least three ways water can wreak havoc on your business during a fire.

  1. Broken pipes
  2. Fire hoses
  3. Suppression systems

Broken Pipes.
Fires can reach temperatures of 1,100 degrees Fahrenheit or more, depending on the materials in the facility. PVC pipes melt around 176 degrees Fahrenheit, which pipes are likely severely damaged. However, you are likely safe if your facility's pipes are copper. Even if your pipes don't melt, the heat causes pressure to build inside the pipes, which may cause pipe breaks or bursts.

Fire Hoses
Most of the water cleanup after a fire is because of the use of fire hoses. These essential fire-fighting tools can expel hundreds, if not thousands, of gallons of water while putting out a blaze. While some water will evaporate because of the heat, the majority will stay in your facility.

Suppression System
The fire suppression system you use will also impact the fire cleanup process. If you have a selective system, only the rooms affected by the fire will have significant water damage. However, if your system is all-or-nothing, your entire building will experience some water loss.
Water cleanup is a significant part of fire restoration. While losing equipment to water damage is disappointing, it is likely less destructive than flames. If a fire is extinguished fast enough, the structure of your facility may survive. If you would like more information about water losses related to fires or are interested in learning about fire suppression systems, then consider contacting a local fire restoration company or your local fire department.

COVID-19 Disinfection Services

3/27/2020 (Permalink)

a graphic that says disinfection for your building types SERVPRO of Providence is here to help with all levels of COVID-19 cleaning services.

What are the Categories of COVID-19 Cleaning?

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that Providence property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Providence understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

(401) 941-5500

The Defining Characteristics of Mold Versus Mildew

3/23/2020 (Permalink)

The finger of the hand points to the black fungus Mold damage is something to be concerned about, but mildew is easily mitigated

Consider The Critical Differences Between Mold And Mildew

When people see any type of fungus in their homes, it can be unnerving. Many times, the first instinct is to call a mold remediation company in Elmwood, RI. However, while mold damage is serious, do your know for sure that is what you're dealing with? Mold and mildew are similar, but mildew is significantly easier to mitigate. Therefore, before hiring a remediation company, consider the critical differences between mold and mildew.

  • Color
  • Texture
  • Spread
  • Infestation

Color

One of the most distinctive differences between mold and mildew is color. Mildew growth tends to be white, grey or black. Mold, on the other hand, is typically more colorful, showing up mostly in greens and yellows. Although, mold can also be black or absorb colors from other substances nearby.

Texture

The texture is also significantly different between the two. Mildew tends to stay relatively flat and close to the surface. Mold damage, however, is three-dimensional. It is lumpy and raises well above the contaminated surface. Also, mold appears soft, but mildew appears rough and grainy.

Spread

Mildew usually stays in the affected area, which are most often small patches, and it occurs in humid areas, like bathrooms, basements and attics. Mold growth spreads. The problem with this fungus is that it consists of millions of tiny spores that fly on air current when disturbed, making it easy for an infestation to move from one area to another.

Infestation

Infestations of each type affect different surfaces. For example, mildew tends to rest on nonporous surfaces, making it easy to remove and clean. Mold, alternatively, settles into porous surfaces, rooting deep and spreading, which makes it challenging to eliminate.
Mold damage is something to be concerned about, but mildew is easily mitigated. If you suspect you have a mold problem, then it is likely best to contact a mitigation expert familiar with mold testing and removal.

Proactive Cleaning for Your Providence Business

3/17/2020 (Permalink)

a graphic that says professional cleaning is only one call away Have your Providence business disinfected today!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your Providence business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space in Providence, RI needs deep cleaning services, call the experts today! 

5 Steps You Can Take Before a Flood Affects Your Business

3/5/2020 (Permalink)

A hard drive connected to a computer Before possible flooding occurs you may want to back up any important data

Steps You Can Take To Help Protect The Property

Many water damage restoration professionals advise flood mitigation as a way to help prevent long term damage. Before storm flooding affects your Fox Point, RI, company there are a few steps you can take to help protect the property.

1. Clear Gutters

It’s important to clear any debris from the building's gutters before a storm as a blocked gutter can overflow and flood the roof. Remove sticks debris and other materials that can cause a clog, and ensure the gutters are securely fastened.

2. Cut Back Trees

If you’re expecting a storm you may also want to cut back any trees before the bad weather arrives. This will help prevent the possibility of loose branches falling into the building during high winds or rain and causing a leak.

3. Back Up Data

Before possible flooding occurs you may want to back up any important data. Many companies choose to have a server host their content as a precaution against these types of scenarios.

4. Make a Flood Dam

If the flood water is high you may choose to build a flood dam to protect the property against the possibility of a black water flood. Black water is any water that has touched contaminated materials such as sewage, and may come from a sewer overflow during extreme rains. Sand bags are one way to do this.

5. Cover At Risk Areas

Another way to help prevent flood damage is to cover over any areas you believe may be at risk. You can use tarps or boards to protect both windows and roofing.

These five steps may help you protect your business from storm flooding. Keep your roof gutters clear, trim back problem trees, and cover over at risk areas. Your may also wish to make a flood dam or back up all your company data before the storm arrives. Remember, if damage does occur a restoration service can help.

How the Pros Clean up After a House Fire

2/28/2020 (Permalink)

Soot webs on a ceiling Soot and smoke damage after fire in Olneyville, RI

A fire in your home could be catastrophic, but it's comforting to know that firefighters and professional fire restoration teams have the tools and skills to help you recover. For everything from ruined belongings to smoke damage, cleanup crews can salvage many of your items and make your home livable again. Always enlist the help of a reputable, capable company to get you back on your feet.

What To Look for in a Fire Rebuild Company

For something as important as restoring your home, you don't want just anyone handling smoke cleaning. The best fire cleanup teams will offer the following:

  • Responsiveness and fast service
  • Experience in cleaning up after house fires
  • Industry-leading tools, equipment, and methods

Getting Rid of the Mess
Fires can leave behind a lot of soot damage. This can affect all kinds of surfaces and materials, including furniture, walls, and flooring. Crews will first remove the soot so that there is no trace in your home.

Addressing the Structure
Even small fires can wreak havoc on the building materials of your Olneyville, RI, home. The cleanup team will tear out drywall, carpet and damaged portions of your roof. Technicians will board up windows and gaps. They will also tarp the roof to provide safety and security in your home.

Removing the Smell
Smoke damage can be just as bad as what the flames can do. In many ways, the odor alone is challenging enough. Fortunately, skilled crews can get rid of the awful stench so you can return. Technicians will use deodorizers to thoroughly remove all remnants of smoke odor. Crews will dry clean carpet and furniture. The team will also wash walls and other affected surfaces throughout your house.
Getting the right help on the job is critical to repairing smoke damage. You can rest assured that even badly damaged items stand a chance of recovery when fire cleanup teams get to work.

What Can Cause a Basement to Flood?

2/17/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood is a problem many homeowners face at one time or another

Common Ways Basements Flood

A basement flood is a problem many homeowners face at one time or another. Depending on the layout of your basement and whether it is finished, they can cause a lot of damage. If unwanted water has invaded your basement in Federal Hill, RI, you will need to dry the area as quickly as possible. To prepare against a flood happening in your home, it is important to understand some common ways basements flood.

1. Water From a Higher Level If you have a kitchen, bathroom, or laundry room above your basement, you could end up with water down below. Appliances can leak and toilets can overflow. If you experience any of these problems, check your basement to make sure it is not flooded.

2. Improperly Sloped Landscaping Your house should sit on a high section of the property, and there should be a gentle slope to ensure that the water runs away from it. If the path of least resistance is towards your home, water may gather against your foundation and could seep through. Over time, this can grow from a small drip of water into a basement flood.

3. Improper Sealing If you find water in your basement after every heavy storm, you may need to have the floor and wall sealing checked for cracks. Problems can arise over time or due to poor construction during the building process.

4. Faulty Drainage System To avoid water damage, gutters should direct water a safe distance away from your house. If your downspouts are within 6 feet of your basement wall, they can cause water to pool against your property.
If you experience a basement flood, the best thing you can do for your home is to get the area dried and cleaned right away. By hiring an expert remediation company, you can have the area assessed, dried, disinfected, and restored to its previous condition before any additional damage has a chance to set in.

3 Water Issues You May Find in Your Business

1/30/2020 (Permalink)

Air mover placed on a basement. Concept basement restoration Basement restoration in Blackstone, RI

Top Three Issues You Could Face

Every Blackstone, RI, business owner should have an idea of how to properly maintain their company building, and this includes knowing what potential water problems could occur. Knowing ahead of time what the most common problems are can help you take any necessary preventative measures. From leaking pipes to sewer overflow, here are the top three issues you could face.

1. Basement Water

If your company property has a basement area this may be one of the main places you could see potential water damage. The coolness of the space can make an environment where water can condense, raising the humidity of the area. It is also possible for water to pool against the foundation after a rainstorm and seep in. If you believe there may be water problems in your basement it’s best to contact a local water damage restoration service as quickly as possible.

2. Pipe Leaks

In other cases leaking pipes may be your main concern. This can occur from old plumbing, ill fitted pipework, or after an extreme temperature drop. If the plumbing in your company building has not been winterized you may be at risk for a pipe break as well.

3. Plumbing Problems

One of the most thought about issues are general plumbing problems. Clogs can lead to sink stoppage or a toilet backup, and if left un-monitored there’s a risk for problems with the septic bed as well. If you see signs of possible plumbing issues such as weak flow or discoloration of the water it’s best to contact a professional as quickly as possible.
When you own a business property it’s a good idea to understand the possible water damage complications that could arise. Water can end up in a basement area in a number of ways, cold weather can lead to leaking pipes, and general plumbing issues could arise. Being aware of these things can help you take preventative steps before problems arise.

The Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO office in Providence SERVPRO of Providence

In the disaster recovery industry, customers rely on fast, efficient services. After all, people are dealing with some of the biggest challenges of their lives. If you are looking to get involved in an emergency cleanup company, you should consider a SERVPRO franchise. This isn't the only choice in Hope, RI, for disaster cleanup, but it stands above the rest.

Steps the Team Will Take

If you're thinking about purchasing a SERVPRO franchise, you need to understand how the individual offices work and handle emergencies. The SERVPRO team can respond to incidents of all types and sizes. Here is the process the technicians will follow:

  • Arrive on the scene and inspect the damage
  • Develop a cleanup plan and share it with the client
  • Remove damaged materials and get rid of water, soot and mold
  • Sanitize the affected area
  • Rebuild and restore the building

The Advantages of Having a Local Presence

Some big-name disaster cleanup outfits aren't based in the city or town where the emergency occurred. The good news for people is that SERVPRO is locally owned, and people should find a franchise nearby. This is important because it allows the team to respond quickly and be on the scene within a few hours of the call for help. The technicians live and work in the area, so they understand the environment, terrain, and challenges that can occur there.

Help From Corporate

These certified flood and fire restoration teams can effectively rebuild a client's building, even after the worst storms, fires or floods. The team can call upon the SERVPRO home office and get additional equipment, tools, and technicians as needed. Help from the corporate group is never far away. Other franchises can even mobilize and come to the area for cleanup and restoration needs.
It should be clear to see what makes a SERVPRO franchise so appealing. This organization has the service and strength you would want.

Is Black Mold Worse Than Other Types of Mold?

1/6/2020 (Permalink)

Black mold Stachybotrys Atra, also known as black mold, is fairly common in the United States

Is Black Mold Worse Than Other Types of Mold?

Most people have a general sense of mold as something bad to have in a commercial building, but they might be uncertain on the particulars. For example, many business owners might have the following questions:

  • Are there different types of mold?
  • What does mold look like?
  • Is black mold more serious than other strains of mold?
  • Is the presence of mold a health issue?
  • What is the best course of action to take when mold is found?

The Facts About Mold

When mold growth occurs at your company in Reservoir, RI, it is helpful to have a basic understanding of the beast. Mold is a fungus that is made up of microscopic spores that can quickly spread throughout a building, especially in damp locations. Many different types of mold exist, often in close proximity to one another. Mold colonies often produce a dark or green discoloration on tiles and other materials. The scientific name for black mold is Stachybotrys chartarum and like other types of mold, it should be cleaned out of a public space. Too much mold in an enclosed space can degrade indoor air quality and cause irritation to many people. When mold growth is present or even suspected, a professional mold mitigation company should be called in to assess the situation. Mold cleanup should begin as soon as possible to get mold levels back to normal.

The Facts About Mold Remediation

The goal of mold cleanup is not to get rid of every possible spore since this is close to impossible, but to control the growth of mold. This can be done with the services of a qualified mold technician and equipment such as physical barriers, air filtration systems, and effective cleaning agents.
These steps will work on black mold and other strains of mildew and fungus. In the end, all materials such as carpeting, clothing, and furniture will either be restored to the original condition or replaced.

How To Prepare Your Business for a Fire

12/29/2019 (Permalink)

A piece of paper with words that say What is your action plan? Most companies are legally required to have an emergency action plan

How To Prepare Your Business for a Fire

Without proper preparation, a relatively minor emergency can have tragic consequences for a Reservoir, RI, business. That is why all employers should create a contingency plan.
In fact, most companies are legally required to have an emergency action plan (EAP) in place. According to Occupational Safety and Health Administration regulations, an EAP is necessary in workplaces that plan to evacuate employees and have fire extinguishers present. An EAP must include the following:

  • A procedure for reporting emergencies
  • An evacuation plan
  • A way to account for all employees after the evacuation
  • Medical or rescue duties being performed by employees, if applicable

Additions To Your Plan

You may not want to stop with these minimum requirements. To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency. Make sure that any disabled workers will be able to understand the alarm system.
You may also want to come up with an alternative communications location where everyone can gather in the event of fire or smoke damage to the property. You may similarly opt to find a safe place to store important records. Keep these documents in a location where they can be protected from water damage if the sprinklers go off.

Implementing Your Plan

Once the plan is in place, select an employee to lead the facility in event of an emergency. That person will oversee the evacuation procedures and decide when to activate them.
Your employees should also be trained so they understand the plan. Consider holding practice drills to test the effectiveness of the EAP. You can then adjust it accordingly.
By creating a contingency plan in advance, you can limit the spread of a blaze and protect your employees. Still, even if you prepare for an emergency ahead of time, you could still sustain fire damage to your property. That is why you should also give your workers the contact information for a local cleanup and restoration services company.

Repairing a Leaking Roof

12/19/2019 (Permalink)

Man using crowbar to remove rotten wood from leaky roof Repair your roof leak

Repairing a Leaking Roof

High winds can kick up loose debris, creating holes in a rooftop or loosening shingles. When that happens, water penetrates and a roof leak becomes a serious problem. Business owners in Providence, RI, should understand that immediate action is required to prevent extensive harm. The following three actions should occur to clean up the area.

1. Get an Evaluation
As soon as moisture is noticed, call in a water remediation company and roofing specialist. You'll want several things assessed. First, what caused the trouble? Do you have missing shingles? If so, that area needs immediate attention. Cover it with a tarp, or have a professional mend it. This should be in conjunction with mold and humidity testing. When liquid penetrates through the roofing, it builds up. This exposes the rooms to fungus growth as well as other microbes, potentially breaking down structural integrity. Allow the facility to get analyzed, and then the remediation team can create a plan to sanitize and overhaul.

2. Attend to the Issues
As an expert patches the roof leak, other employees should remove all wet material because it harbors germs. This includes carpeting, baseboards, drywall and ceiling tiles. Then, dehumidifiers run until equipment indicates the space dries. This could take several days, and monitoring should happen every 24 to 48 hours. Once this is complete, request antimicrobial spray be applied, killing any lingering hazards.

3. Replace Ruined Materials
Reinforce the damaged roof area, and begin internal construction. Was the floor taken up? Pick out something reasonable, and allow time for the restoration crew to buy it, receive it and install it. Wall and ceiling get patched and painted. At this point, the place should begin to look like its old self.
A small roof leak could become a headache. Catch it early. Once the premises are inspected, have the impacted sections torn out, cleaned and repaired.

When Does Your Insurance Cover a Flood?

12/11/2019 (Permalink)

Flood insurance form on a table with a book. Consider purchasing flood insurance

When Does Your Insurance Cover a Flood?

Experiencing a disaster at home can be devastating. Flooding is one of the most common and damaging incidents that Wayland, RI, homeowners encounter. There are some cases where your homeowner's insurance will cover the damage of a basement flood and other water damage. Other situations require that you turn to secondary flood insurance to file a claim.

What Your Homeowner's Insurance Covers
You purchase homeowner's insurance to help you when accidental damage occurs in your home and on your property. This applies to a flooded house as well. If there is sudden, unintentional water damage, your insurance should step in and help with repair and replacement costs. Some examples include:

  • A broken pipe
  • A failed appliance such as a dishwasher or water heater that expels water onto the floor or walls
  • A leaky roof that lets rainwater into the attic

What Your Homeowner's Policy Doesn't Cover

Traditional insurance coverage won't take care of all your water damage. If you fail to properly maintain appliances and other systems in the home, the insurance company won't likely pay to repair the damage. If you intentionally cause flooding on your property, it will void any insurance protection, and you may face legal issues. Also, your policy won't cover the cause of the water damage, just the results. For instance, if your refrigerator breaks and leaks water down the wall, ruining the drywall, your insurance will pay to replace the wall but not the fridge.

When To Get Flood Insurance

You can get supplemental flood coverage to take care of water damage from issues such as sewer backups or main water line breaks. If you live in an area where a basement flood would be common because of severe storms or overflowing rivers or canals, you should consider purchasing flood insurance.
When you've got a basement flood or other damage, it's nice to know you can call a professional flood remediation team. You should also be prepared with adequate insurance to help cover the cleanup and replacement costs.

How To Use Your Fire Extinguisher

11/24/2019 (Permalink)

Red tank of fire extinguisher There are several different types of extinguishers, designed for various types of fires

Different Types of Extinguishers

In less than one minute, a tiny flame can grow into a destructive fire. You should thus address small house blazes right away to avoid the need for fire damage cleanup. In order to put out minor fires immediately, you need to have at least one fire extinguisher in your Mount Pleasant, RI, home.
Of course, having fire extinguishers is useless if you don’t know how to use them. The first step is knowing which one to grab. There are several different types of extinguishers, each of which is designed for various types of fires:

  • Class A
  • Class B
  • Class C
  • Class K
  • Multi-Purpose

Choosing the Correct Extinguisher

A Class A extinguisher sprays water onto fires. It is designed for regular combustibles, including rubber, paper, wood, plastics and cloth.
Meanwhile, a Class B extinguisher uses carbon dioxide and is best for liquids such as grease, oils and gasoline. Electrical fires require a Class C fire extinguisher, which utilizes dry chemicals. A Class K extinguisher can address a kitchen fire and is primarily found in cafeterias and restaurants.
As their name implies, multipurpose extinguishers can be used for several different types of fires. The label should tell you which ones. If you can quickly determine the source of the small fire in your home, get the appropriate extinguisher and follow the below steps.

Using Your Extinguisher

Once you have picked the right extinguisher, you can follow the P.A.S.S. technique to put out the fire. First, pull the pin and break the seal. Next, aim the extinguisher's hose or nozzle at the base of the fire. Then squeeze the handle to release the chemical or water onto the fire. Finally, sweep the fire extinguisher from side to side until the flames are gone.
Even a small blaze can cause major fire damage to your home. Thankfully, a fire cleanup and restoration company can assist with house repairs once the flames have been extinguished.

Search These 3 Places In Your Home for Mold

11/24/2019 (Permalink)

Black mold on wall beside kitchen cabinet Mold damage in a Wayland, RI home

Search These 3 Places In Your Home for Mold

Mold growth can take place in any location with enough humidity and oxygen. While it is important to mitigate flood and leak damage to prevent mold, it can also develop in less obvious spots. Due to the prominence of water and air in the environment, nearly any location in your home can potentially encourage mold. As you inspect the building, you might find some specific areas where mold most commonly appears.

1. Sinks and Toilets

Generally, the bathroom is one of the rooms that endures the most humidity. The appliances that face the most exposure to water and moisture are the sinks and toilets. From the humid atmosphere to the water necessary to use them and potential pipe leaks, these areas create the right environment for mold to develop, especially the dark, enclosed area under the sink. Be sure to clean and dry their surfaces as thoroughly as possible.

2. Walls

Another location ideal for mold growth is behind the wall. Even though walls themselves are not great for mold, since they are in exposed, lit and generally dry areas, you can still get a moldy drywall. This is due to the dark, enclosed space behind walls, which can be moist due to the plumbing system's pipes. If you find mold in the wall, it is most likely there is mold behind it as well. It can also indicate a larger problem that needs immediate attention, such as a pipe leak.

3. Wood and Laminate Floors

Even though laminate floors may give any room in your home a natural, earthy look, they are very vulnerable to mold, especially if they are above concrete. This material is porous, which allows it to absorb water and mix with it. This can lead to mold on wood and laminate. Prevent nearby spills and leaks or replace the floor with ceramic tile.
Some areas in your Wayland, RI, household are more susceptible to mold growth than others. Search these places and call a mold cleanup service to deal with severe cases.

How Your Belongings Are Restored After a Flood

11/13/2019 (Permalink)

Document drying chamber Document drying chamber in Elmwood, RI

The upward trend in the frequency of severe storm events means homeowners are at increased risk of home water damage. If you have experienced water damage in your Elmwood, RI, home, you likely have numerous concerns about what will become of your damaged property. Consulting a professional remediation service is the recommended way to begin your content cleaning process.

Why Hire a Remediation Service?

It’s important to understand the seriousness of damage caused by a flood. Water that enters your home due to rising floodwaters is considered black water, also termed Category 3, the highest-level of water contamination. Here’s why professional help is essential:

  1. Category 3 water is likely to contain toxic chemicals, sewage or other materials that require specialized safety protocols.
  2. Remediation specialists are trained to work safely and quickly, preventing damage that can spread with time.
  3. Hazardous contamination may not be visible to the untrained eye of a homeowner.

It can be unsettling to turn your home and belongings over to a cleanup crew. Having some information about what to expect may help you feel more comfortable.

What Happens to Your Belongings?

Once the excess water is removed from your home, content cleaning crews will begin the process of cleaning and restoring your belongings. Carpets and pads may need to be replaced, though drapes, upholstery and other textiles can often be professionally cleaned and sanitized. Restoration crews will attempt to clean and refinish your hardwood furniture.
Computers, televisions and other electronics will be dried and dehydrated in an attempt to overcome internal water damage. If possible, they will be restored to working order.
Damaged documents present a challenge as paper can disintegrate quickly when wet. Your documents, photographs and other paper products will undergo specialized, meticulous methods to dry and restore them, where possible. Document restoration services may include HIPAA-certified personnel to ensure confidentiality and security procedures are followed.
When floodwater damages your home, it can be a stressful experience. Water-damage specialists know how to move through the content cleaning process safely and swiftly, so you and your family can have your lives back to normal as soon as possible.

3 Levels of Contamination From Water Damage

10/24/2019 (Permalink)

Picture of a refrigerator Category 1 water damage comes from a clean water source. An example would be a fresh water line for a refrigerator.

Understanding The Three Water Contamination Levels

Water can cause costly damage to buildings and property. If you have sustained water damage to your business in Fox Point, RI, due to flood water or a broken pipe, it’s important to act quickly. Understanding the three water contamination levels may help you decide on the best strategy for addressing the damage.

Category 1

Known as “clean water” damage, this category reflects the lowest level of contamination. If the water originated from any of the following sources, you would have Category 1 damage:

  • A broken clean water pipe
  • A leaking water tube from a refrigerator ice maker
  • An overflowing bathtub
  • A leaking water heater

This type of water damage cleanup is generally covered by your insurance, so it is recommended you contact your agent early on to report the incident.

Category 2

This level of contamination, termed “grey water,” is caused by water leaking from a sink, shower or washing machine drain. While not as contaminated as flood water, it may contain small amounts of food, grease or dirt that render it more toxic than clean water. Category 2 damage may require a disinfectant treatment once the excess water is removed. This level of cleanup is also likely to be covered by your business insurance.

Category 3

Known as “black water,” this high level of contamination originates from storm damage or sewage backups. It can contain bacteria, human or animal waste and toxic chemicals. Category 3 damage requires professional remediation services.
Cleanup crews will use specialized air filtration systems and protective gear. The process is disruptive and time-consuming as it involves demolition and reconstruction of contaminated materials. Flood damage may not be covered by insurance, so it’s important to inquire early on so you can decide how to proceed.
When water damage affects your business, whether from flood water or another source, it can be an unsettling and costly experience. It is important to assess the type of contamination right away and decide on a strategy for cleanup and restoration. The sooner you start the process, the sooner your business and your life will be restored to normal.

What To Do About Water in Your Crawl Space

10/16/2019 (Permalink)

Water flowing from a metal drain pipe The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts

What To Do About Water in Your Crawl Space

While it's not exactly the busiest area of your home, water in your crawl space can present a serious problem if left unattended. Here are four of the most common causes of a wet crawl space and what you can do about them.

1. There's Not Enough Slope in Your Landscaping

It's essential that water runs away from your foundation. This is achieved through the grading of the terrain around your home. Without a slope to divert water, you may wind up with water in your crawl space.
To fix a flat yard, build the land up. For every 10 feet that you move away from your home, the ground should drop 3 inches.

2. Your Downspouts Are Aimed Wrong

The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts. If your downspouts are aimed at your house, the water they eject may eventually destroy the sloping of your yard and flow right into your home. Make sure your downspouts not only point away from your residence but also rest on a splash block that directs rainwater away as well.

3. There's a Broken Pipe Somewhere Inside Your Home

Water flows down. If you have a broken pipe or loose plumbing connection anywhere inside your home, that water can eventually trickle down to your crawl space and cause flooding. If you can't spot the source of the water on your own, contact your plumber for an inspection and repair.

4. You're Overwatering Your Garden

Too much water can be bad for your plants, and it can be bad for your crawl space as well. To avoid a flood, be sure that your garden has a solid base layer and never leave a hose or sprinkler running for an extended period of time.
If you have a wet crawl space in your home, don't hesitate to address the issue. When it comes time to clean up the water, contact a trusted water damage restoration company to quickly and safely return your crawl space — and the rest of your home — to normal.

How Content Cleaning Can Restore Your Fire Damaged Items

10/10/2019 (Permalink)

Personal computer burnt Fire damaged computer in Federall Hill, RI

Fire Damage Restoration Services

If your Federal Hill, RI, home has experienced fire damage then you may be wondering how to repair any damaged items you may have. Fortunately, your local fire damage restoration service may be able to offer a variety of cleaning services including dry-cleaning and document restoration. Here is what you may want to know about three of the most popular services that may be offered.

1. Electronic Repairs

Perhaps one of the more impressive services offered when it comes to content cleaning is the ability to make repairs to electronics. The ability to make these repairs will depend on how extensive the damage is, but in cases of minor damage a professional may be able to restore computers, tablets, phones, and small appliances, among other items commonly found in the home.

2. Item Cleaning

Item cleaning is perhaps one of the most common forms of content restoration. Items with light residue or sensitive fabric types may go through a dry-cleaning process, while other items may be able to be submerged in a cleaning solution. Large furniture may be able to be cleaned with a spray and wipe method. Upholstery options may also be available. As each item is cleaned you may want to consider moving it to storage until repairs to the home can be completed.

3. Document Restoration

Another service a restoration company may offer is the ability to restore important documents. This may include information you make keeping in your home such as tax documentation, insurance information, or important records. Once these have been restored, your service may also offer to move them to a safe content storage facility until repairs to your home can be completed.
Your local fire restoration service may be able to offer a variety of services including electronics repair, dry-cleaning or cleaning solutions for various items, and document restoration. The exact cleaning method will vary by item type and it's best to talk to a professional about which solution is best for your items.

How to Deal With Frozen Pipes

9/28/2019 (Permalink)

Faucet dripping water Allow faucets to drip on cold days

Tips For Preventing and Addressing Frozen Pipes

When operating a business through the harsh winter months in Blackstone, RI, you may experience water concerns related to frozen pipes. Pipe freezing is more likely to occur in the following areas:

  • Along exterior walls
  • In areas of poor insulation
  • In outdoor settings exposed to harsh cold such as hose spigots and sprinkler heads
  • In unheated areas of your facility including basements, garages, or unheated storage areas

In order to prevent pipe bursts and water damage, consider the following three tips for preventing and addressing frozen pipes.

1. Allow Faucets to Drip on Cold Days

One simple solution for preventing pipe freezing and water damage is allowing a slow stream of water to flow through the pipes at all times. Constant water flow prevents freezing and may melt any ice crystals that are beginning to form. Even a slow drip can do a lot to prevent the freezing and expanding that can occur on cold days.

2. Maintain a Minimum Temperature

While some business owners dread heating areas of their facility that aren't occupied by employees, the cost of operating the furnace may pale in comparison to the hassle and expense of repairing broken pipes. Try to keep the temperature of your facility at a minimum of 55 degrees. If your heating mechanism isn't giving sufficient heat to warm the area, consider adding extra insulation inside of exterior walls.

3. Apply Heat

When you go to turn-on a faucet and notice that the water only comes out at a trickle, this may be a sign of a frozen pipe. Try to warm the pipe in one of the following ways:

  • Wrap it in a towel soaked with hot water
  • Warm it with a blow dryer
  • Turn up the heat or bring in a space heater

Despite your best efforts to prevent freezing, water expansion may still take place within your commercial plumbing fixtures. If water damage occurs as a result of a burst pipe, shut off the water supply and get professional water cleanup help immediately.

Does Your Home Need a Mold Test?

9/19/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a Hope, RI home

In order to remove mold and mildew from your Hope, RI, home, you first have to find it. If you want to find and identify mold growth, a mold assessment can help you do so.

Types of Mold Testing

There are several different types of mold tests available, each with their own benefits:

  1. Bulk testing determines the amount of mold on various surfaces in your home, such as carpet and drywall. Pieces of the material are sent to the lab and examined.
  2. Air testing identifies the amount of mold spores in the air.
  3. Surface testing determines the concentration of mold spores on different surfaces in the home. Surface testing differs from bulk testing in that mold is collected from the surface and then sent to the lab rather than sending entire samples of the material to the lab.
  4. Culture testing uses a small sample of mold from a home and grows it into a colony that is large enough to be identified.

Because the concentration of mold spores can vary at different times and in different locations, it may be beneficial to do several types of tests and do the mold assessment more than once. This will give you the best idea of the amount, location and type of mold in your home.

Reasons To Test for Mold

There are many reasons people test for mold in their homes. Knowing the details of your mold problem can help you in the decision-making process. Toxic molds, including black mold, require extra caution to prevent illness. Molds in certain locations, such as drywall and insulation, may require professional intervention. The following situations might call for a mold test:

  • Finding the source of a moldy smell when there is no visible mold
  • Determining if certain physical symptoms (headache, burning eyes, etc.) are caused by mold
  • Determining if mold remediation efforts were successful
  • Identifying the type of mold

A mold assessment can help you create a plan of action for dealing with any mold problem you have. An experienced restoration team can guide you through the entire process, from testing to restoration.

What Homeowners Should Know After Storm Damage Affects Their Home

9/12/2019 (Permalink)

A dehumidifier and air mover drying up an affected area Drying equipment after storm damage in Reservoir, RI

Though storms are common occurrences, storms that involve high wind levels and flooding can devastate homes in Reservoir, RI . Many people don't know what will happen after their homes sustain storm damage. However, understanding cleanup methods and restoration methods, such as a tear out, can be useful to homeowners.

What Are the First Steps After Storm Damage Occurs?

After the storm has ended, there are several important steps that occur to begin the cleanup and storm restoration processes. After a storm has affected your home, the initial steps can involve:

  • An assessment performed by storm damage restoration experts
  • The documentation of damage, which can be provided to your insurance company
  • A visit from an insurance adjuster
  • Water removal with specialized vacuums, pumps and other equipment


How Is the Home Restored?

There are various restoration methods that are used after a storm. After water has been removed from the home, professionals will work to mitigate the damage by quickly drying the home, often using powerful dehumidifiers and other pieces of equipment. A tear out, the process of removing damaged building materials, can also be useful. After wet building materials have been removed, the home is sanitized. Finally, damaged materials are replaced.

What Happens to Damaged Items?

Many homeowners are concerned about what will happen to their damaged items after a storm. To mitigate the damage to these items, damaged belongings are usually removed from the home after a storm. Clothes, rugs and other items made of cloth can often be cleaned and restored if mold growth is not present, whereas electronics can be difficult to restore. Ultimately, whether or not an item can be restored depends on the extent of the damage and the fragility of the item itself, and items that can't be restored are replaced.

It's often useful for homeowners to know what happens after a storm affects their home. Learning what first happens after storm and water damage has occurred, knowing the methods and techniques, such as a tear out, that are used to restore homes and understanding what happens to damaged items can bring homeowners peace of mind after a storm.

4 Tips for Keeping Your Home Safe During Vacation

8/22/2019 (Permalink)

When you travel during the winter, make sure your pipes are sufficiently insulated

4 Ways To Ensure Your Home Is Safe From Water Damage

Vacation is supposed to be a relaxing occasion. No one likes to worry about whether or not they will return to find they need water pipe repair and water restoration services. Here are four ways to ensure your home is safe from water damage while you are away.

1. Inspect Home

Before you leave, you need to check several areas of your home in Reservoir, RI, to make sure they are intact:

  • Foundation
  • Weather stripping around windows
  • Intake hoses and supply lines
  • Water heater and furnace
  • Shingles on roof
  • Sump pump

If anything is cracked or broken or is covered with condensation, you may want to have it repaired before you go on your trip. It only takes one small problem and a little excess water, and you may come home to a flooded house.

2. Insulate Pipes

When you travel during the winter, make sure your pipes are sufficiently insulated. This is especially important for pipes that are near an exterior wall, as it is easier for them to freeze than pipes that are near the interior of your home. Proper insulation and a consistently warm temperature in your home can help you avoid water pipe repair costs.

3. Clean Gutters

Clogged gutters and downspouts can leave excess rain with no place to go but into your home. If it can't find its way off the roof, it is likely to seep into cracks or under flashing on your roof, resulting in extensive water damage.

4. Enlist Neighbors

Have someone watch your house while you're gone. Despite your best prevention efforts, a broken pipe can still happen. If your neighbor is checking your home regularly, he or she can handle emergency situations. If you don't know anyone who can watch your home, just turn off the water main before you leave.
There are several ways to make sure your home is as intact when you return from vacation as it was when you left. By following these tips, you are more likely to save yourself the cost and hassle of water pipe repair.

Does Your Business Need a Flood Cut?

8/15/2019 (Permalink)

Flood cut in a Providence, RI business

Flooding at your Providence, RI, business may require intensive restoration efforts in order to get back to pre-flood condition. In addition to drying out the area, replacing carpet and other remediation tasks, a flood cut may need to be made in order to fully address the water damage.

What Is A Flood Cut?

A flood cut is simply the removal of drywall approximately one foot above the visible waterline. This is done because water tends to wick upward through the wall.

When Are Flood Cuts Necessary?

Flood cuts are necessary in many situations, including the following:

  • Gray water (mildly contaminated) floods
  • Black water (heavily contaminated) floods
  • Clean water floods that affect insulated walls

Gray and black waters require a flood cut because they are contaminated. The restoration company must tear out the drywall in the flooded area to ensure your business is safe and clean for you, your employees and clients. Clean water floods, though not contaminated, still permanently damage insulation. Because the insulation cannot be dried, it must be removed to prevent mold growth.

Are There Any Alternatives to Flood Cuts?

When dealing with contaminated water or damaged insulation, a flood cut is the best way to prevent mold growth and further contamination. However, in the case of clean water flooding that does not affect any insulated walls, other drying options may be available. One such method is the use of regenerative blowers. Holes are drilled in the wall and hoses are inserted to allow dry air to flow freely.

How Soon Should a Flood Cut Be Made?

Flood damage should be addressed as soon as possible because moisture encourages mold growth. Even in cases of clean water and non-insulated drywall, it is still important to act quickly because clean water can become contaminated and turn into gray water within a day or two.
Regardless of the type of flooding your business experiences, a professional restoration team can take care of the water damage and any mold growth quickly and safely.

Can I Salvage Electronics After a Commercial Fire?

8/8/2019 (Permalink)

Fire damage to computer

Can I Salvage Electronics After a Commercial Fire?

An electrical fire in your commercial building doesn’t just destroy walls and ceilings. It can also cause fire damage to your valuable electronics, including:

  • Appliances
  • Computers
  • Printers
  • Televisions

These electronics can even sustain smoke damage during a fire. That is because smoke actually has a magnetic charge. This, in turn, can short-circuit the electronic devices in your building.
Smoke can also create a black film within electronics, which can lead to more frequent overheating and eventually cause the device to fail. The smoke additionally leaves behind acidic soot that can also lower the life span of your electronics.
Because your electronics are valuable parts of your business, you should contact emergency restoration professionals to ensure the items are cleaned properly after an electrical fire. However, there are some steps you can take to mitigate the damage before the experts arrive.

Dealing With Smoke-Damaged Electronics

Once it is safe to go back into your commercial building, be sure to turn off and disconnect any electronics. Running the devices before they are properly cleaned can cause short-circuiting and additional problems. You should also track down the warranties for the electronics. If your warranty is up to date, it may even cover water damage caused by the sprinklers in your building.

Salvaging Computers

Restoration professionals will have the proper tools for computer cleanup. Before the process begins, however, you should remove the hard drive housing the device’s memory and storage. You can then transfer this data to another device that wasn’t damaged in the fire.
Dealing with the aftermath of an electrical fire in your Wayland, RI, business can be stressful and frustrating. Yet with the help of professionals, you should be able to clean both your property and your electronics. Hiring restoration experts can also save you money in the long run, as you won't have to purchase any expensive replacement devices.

How Do I Prevent Mold in My Building After a Leak?

7/22/2019 (Permalink)

a pipe with water squirting out Broken pipe in a Mount Pleasant, RI building

How Do I Prevent Mold in My Building After a Leak?

If your building is suffering from water damage in Mount Pleasant, RI, there is the potential risk that the sitting water will become a breeding ground for mold. If your building recently suffered from flooding as a result of a storm or leaking pipe, or if you simply had a large spill that allowed a large quantity of water to get into your walls or floors, then you need to make sure you address the problem before it grows into something worse.

1. Act Quickly

The number one method for mold prevention is to stop them from developing in the first place, and the easiest way to accomplish this is to make sure that you don’t allow any leaks or spills to sit for long. Cool, damp settings are a breeding ground for mold, and you’re asking for trouble if you leave water damage untreated. When you discover a water spot, dry it out as thoroughly as possible. An absorbent material like a towel is a great way to sop up water from carpets, while fans can be used to blow fresh air on damp walls or wood floors to help dry them out more quickly and prevent mold growth.

2. Check the Source

Drying up after a spill or leak is important, but if you don’t address the underlying problem which led to the damage, you will likely have to deal with the same problem again in short order. Check for any dripping pipes or leaks in your roof that are leading to a drip in your walls and creating the wet spots. If necessary, shut off water to the area the leak is occurring in order to perform necessary repairs on the pipe.

3. Seek Help

When you have a major leak or if you fail to prevent mold from growing, it may be time to speak with a professional. A consultation from a qualified plumber or mold cleanup specialist allows you to address any problems as a result of the water damage and prevent future occurrences.

Stop Mold From Spreading With 3 Steps for Containment

7/18/2019 (Permalink)

Stop mold from growing with proper cleaning techniques in your Providence commercial property.

Effective mold cleanup involves keeping the mold contained in the area it currently resides. Improper procedures can spread the fungus elsewhere and make the problem worse rather than better. You can avoid this mistake by properly mitigating mold with these three steps to contain it to a controlled area of your business in Providence, RI.

3 Steps for Mold Containment.

  1. Evaluate the Scope of Mold

Knowing where the mold is located will inform you of what uncontaminated areas to avoid after exposure. By measuring both clean areas and areas with mold contamination, you can check progress as cleanup unfolds.

  1. Wear Protective Equipment to Prevent Carrying

When dealing with a minor mold problem, disposable gloves and shoe covers are recommended to stop the tracking of mold spores on your hands and feet. Since they are disposable, you can discard the covers once you are at the border of a mold-free area.

For most major mold problems, disposable clothing is advised in addition to the minor mold cleanup equipment. This can be in the form of plastic coveralls or a breathable body suit. When you are out of the contaminated area, you can safely remove them and keep them away from the rest of the building.

  1. Act Based on Containment Level

Depending on the size of the area, negative air pressure or sealing may be appropriate. This is judged based upon the prevalence of spores. While generally a large area is more in need of full containment, a heavily infested small area requires equal protocol. It is recommended to leave that decision in the hands of a professional from a company that specializes in mold remediation.

Once the necessary containment level is identified, polyethylene sheets are put up to contain the area. Any areas where mold spores could escape such as vents are also sealed off. From there, cleanup begins.

Mold cleanup complements savvy prevention. You cannot stop mold from spreading unless you contain it and stop it from running rampant around your commercial property.

What Does the Fire Damage Restoration Process Entail?

7/16/2019 (Permalink)

Soot damage to home after a fire in Elmwood,RI

When a fire causes damage to your home in Elmwood, RI, it’s crucial to do what you can to help restore it. After the fire department leaves, the first thing you should do is call professional restoration services to increase the likelihood of your home returning to its normal state. Before help arrives, though, it’s useful to understand exactly what the fire restoration process entails. This guide details what you can expect from having a fire damage cleaning performed in your home.

Preventing Further Damage

It’s important to take simple steps to prevent additional damage after a fire. To keep your home protected, be sure to do the following:

  • Wash hands to prevent soot particles from spreading
  • Remove all contents from refrigerator and freezer if electricity is off
  • Refrain from cleaning electrical appliances
  • Don’t clean any carpets, upholstery or walls

Mitigating as much damage as possible is vital. However, it’s best to leave the cleaning process to a restoration professional to ensure that it's done properly.

Assessing Damage

Once the fire restoration company arrives, they can inspect your home and assess the extent of fire and smoke damage. This examination enables them to determine which restoration efforts are needed, such as board up or tarp services. Once your home has been professionally inspected, you can be reassured that it is receiving the help it needs.

Smoke and Water Removal

In many situations, water damage is present in the home as a result of firefighting efforts. If this is the case, restoration professionals can remove and dry any excess water in your living space. In addition, any traces of smoke or soot can be eliminated with the help of fire damage services. Once all water and smoke has been removed, the cleaning and repair process begins, which allows your home to be restored as soon as possible.
A home fire is a devastating event, but it is possible to return to a normal life. With the help of skilled fire restoration professionals, your Elmwood, RI, home can make a full recovery.

4 Areas of Your Home to Inspect Before a Storm

7/8/2019 (Permalink)

Check your roof for any signs of damage

Areas to Check in Your Home While Getting Ready for a Severe Weather

If you are expecting a storm in Elmwood, RI, it is important to be prepared in order to keep yourself and your family safe from flood water. It is also important to make sure your home is prepared as well. Here are some areas that you should check while getting your home ready for severe weather.

1. The Roof

Flood water that rises from the ground can be difficult to deal with, but you should prepare for water that comes from above as well. Check your roof for any signs of damage, such as missing shingles or cracks. This can allow water to enter the ceiling below the roof and cause mold to grow or spread.

2. The Exterior of the Building

You may not always think to check the outside of the building, but If there are cracks or damaged areas in the exterior, this can allow water to enter the walls. As with the roof, this can allow the spread of mold through the walls. The water damage may also weaken the structure of the building.

3. Windows and Doors

If they are not sealed properly, water can enter the house through windows and doors. During a storm, this can sometimes contribute to a flooded building. Make sure that they are closing completely and will not let in rain or moisture. Even small amounts of water can cause damage in these areas.

4. The Yard

There may not be much you can do to keep your yard from flooding during a storm, but you can make sure that there are no objects that could damage your home. Severe storms create strong winds that can pick up lighter objects. If these are thrown into the side of your house, they can cause damage and broken windows. It is a good idea to trim any tree branches that come close to the house as well.
Flood water can cause a lot of damage, so use these tips to prepare your home for a storm. If you do experience any damage, an emergency restoration company can perform any necessary cleanup and repairs.

Grill Maintenance and Safety

6/24/2019 (Permalink)

Proper Grill Maintenance and Safety is important for your summer fun.

Tips for Proper Grill Maintenance and Safety

Grilling is a time-honored tradition and a favorite way to cook food in Providence, RI, during warmer months. Grill cleaning is a necessary step any time you cook outdoors. Fire safety experts recommend following the steps below to ensure that you clean your grill thoroughly, and thus lower your chances of starting a grease fire the next time you use it.

  1. Gather Your Supplies

For proper grill maintenance, you need the right cleaning supplies. A grill brush does most of the cleaning, while work gloves, foil, paper towels, stainless steel wipes and a broom provide backup. You also need a bucket filled with warm water and dish soap.

  1. Prepare the Grill

Before you begin your grill cleaning, detach the grill’s metal plates and put them in the bucket of soapy water. Empty the drip pan and put it in the bucket as well. If you have a propane grill, cover the heating elements with foil to protect them.

  1. Clean the Grill

Use the grill brush to scrub the inside of the grill. Particles that flake off can be wiped up with a damp paper towel. After the inside is clean, remove the foil from the heating elements.

  1. Clean the Attachments

One at a time, remove the plates and the drip pan from the bucket. Scrub them thoroughly with the grill brush and hose them off with a garden hose. Dry the attachments completely before returning them to where they belong.

  1. Wipe the Exterior

Cleaning the exterior is part of good grill maintenance too. Wipe down all external parts with a damp paper towel until you can see no traces of grease.

Learning how to maintain your grill is just as important as learning how to make a great steak on it. With a good grill cleaning technique, you don’t have to worry about your next cookout turning into a grease fire.

5 Steps of the Fire Restoration Process

6/24/2019 (Permalink)

Fire in an Olneyville, RI building

If your commercial building in Olneyville, RI, catches fire, the process of getting your building returned to normal will likely involve more than just fire damage cleanup. Technicians must also perform smoke removal and water cleanup. Here are the steps they take to restore your building.

1. Assess Damage

Before the fire cleanup process can begin, technicians must determine how much damage was done and what it will take to fix it. They can come up with an itemized list of tasks and an estimate of the cost to complete it. This list can also be helpful when filing your insurance claim.

2. Extract Water

A lot of water is used in putting out a fire. If your building has a sprinkler system, it probably limited fire damage and protected the structure, but the water still has to be removed. Firefighters also use a lot of water to put out the fire, so water cleanup is an inevitable part of the fire restoration process.

3. Remove Damaged Items

Furniture, supplies, inventory and equipment that are in the affected area must be removed and either thrown away or restored. Any materials in the walls, ceiling or floor that are ruined must also be removed.

4. Clean Area

The part of the structure that remains must be cleaned. Smoke and soot get everywhere during a fire. Smoke cleanup and disinfection are necessary before the damaged parts of the building can be rebuilt.

5. Restore Building

The parts of the structure that are torn out must be replaced before you can move salvaged items back in and reoccupy the building. Technicians add new insulation, lay flooring, rebuild walls and make the new structure match the existing aesthetic.
Fire restoration is more than just cleaning out soot and removing the smoke smell. It also involves water cleanup. Knowing the steps of the process can help you gain a clear understanding of the work that's happening in your building.

4 Tips for Making a Water Damage Claim

6/10/2019 (Permalink)

Bursting pipes will usually be covered under your homeowners policy

Water Damage Claim

Experiencing water damage in your Blackstone, RI, home can be frustrating and can cause a lot of worry. However, in most cases your homeowners insurance will cover the costs of repairing your home and replacing lost items. In order to get the process finished as quickly as possible, keep the following tips in mind.

1. Contact Your Insurance Agent Right Away

Failing to act immediately can cause problems when you want to make a claim with your insurance company. If you have damage from a leak or bursting pipes, you should call your insurance agent as soon as possible. Not only will this allow you to begin the claims process more quickly, but it will make it less likely that your claim will be denied.

2. Document the Damage

Your insurance agent may recommend an emergency restoration company to perform remediation and repairs on your home to fix the broken pipe. In most cases, they can help you to take pictures and document the damage that has occurred. If you want, however, you can begin this process before they arrive.

3. Perform Mitigation to Prevent Additional Damage

Something else you may want to do while waiting for the restoration company is to begin the mitigation process on your own. While you shouldn’t take any actions that could potentially cause further damage or that would be considered unsafe, it is a good idea to move smaller items to a dry location and block off the area as well as you can to keep water from bursting pipes from spreading.

4. Look Over Your Policy

While bursting pipes will usually be covered under your homeowners policy, it is a good idea to go over the details. Policies will vary between companies and individuals, so you should make sure you are aware of any limitations.

Because water damage can be costly to repair, you should do what you can to ensure the insurance claims process goes well. Providing your agent with the necessary information and doing your part to prevent further damage will make it more likely that the damage will be covered.

Understanding the Types of Mold That Can Grow in Your Home

5/23/2019 (Permalink)

black growth on a white wall If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types

Types of Mold That Can be Found in Your Home

When you learn that a mold outbreak has infested your home in Hope, RI, you may come across many different types of mold that have found their way into various parts of your living space. It’s important to understand the different forms of the substance, so you can quickly address your mold growth problem. Here is a useful guide to the various types of mold that can be found in your home.

Black Mold

One of the better-known types of mold that can appear in homes is Stachybotrys atra, which is also referred to as black mold. Like many other species, black mold grows in moist environments and feeds off the wet atmosphere. This moisture can result from any of these causes:

  • Water damage
  • Flooding
  • High humidity
  • Leaks

With enough moisture in the air, black mold will only continue to spread. Before this happens, it is crucial to contact a mold remediation expert immediately to schedule a black mold cleanup. 

Cladosporium

Cladosporium is one of the most common types of household mold, and it tends to have a black or green hue. While it typically grows on wood and painted surfaces, it can also be found on the backs of toilets and air ducts. Similar to black mold, Cladosporium mold growth can occur in areas where high humidity or moisture is present.

Aspergillus

Another common form of mold that can grow both indoors and outdoors is known as Aspergillus. It is primarily found on dead leaves and other decaying matter outside. When it attaches itself to clothing and shoes, it can be dragged indoors as well. Aspergillus may also be present on air conditioning units if they still contain traces of moisture.

If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types. By working with a mold remediation expert, you can resolve the issue and enjoy a cleaner living space.

A Healthy Roof Keeps Your Business Dry

5/8/2019 (Permalink)

Inspect the surface of the roof to make sure there are no cracks

How to Care for Your Commercial Roof

Mother Nature assaults your commercial structure from all sides. Naturally, the roof gets the worst of it. Roof damage is a constant threat to the structural integrity of the entire building. This threat makes roof maintenance a top priority. Following are some tips about how to care for your commercial roof.

Tip 1: Perform a thorough routine inspection during the off-season. Pick a time of year when you can perform the inspection and perform repairs with minimal risk of precipitation. It is important to:

  • Inspect drains and gutters to make sure they are clear
  • Inspect the surface of the roof to make sure there are no cracks or exposed surfaces
  • Inspect flashing and control joints
  • Look for signs of wind damage

Tip 2: Check the hardware that secures your roof-mounted equipment. Properly attached equipment will minimize roof damage in severe weather conditions. Use qualified professionals to reattach inadequately secured equipment.

Tip 3: Always be aware of the load limits of your roof. There are limits to how much weight your roof can bear. Blocked drains during periods of intense rain can turn small roof ponds into large lakes. Record-breaking snow or snow followed by rain or ice can also cause load problems. Be prepared to deal with these situations when these circumstances arise.

Tip 4: Check the underside of the roof. If possible, look at your roof from the inside. If you see evidence of leaks or damage, add those areas to your repair list.

Tip 5: No roof lasts forever. If your roof is old or showing signs of weakness, it may be time for a roof rebuild. An engineer can evaluate your current roof and recommend a course of action.

Weather can cause even the best-maintained commercial roof to fail. Roof damage never picks a convenient time to occur. When Mother Nature comes crashing in, it is comforting to know that there are storm damage mitigation teams in the Providence, RI, area. Your cleanup professionals are just a phone call away.

4 Reasons You Should Avoid Driving Through Flooded Streets

4/23/2019 (Permalink)

Evading a flooded street can safeguard multiple lives

Key Travel Tips

Traveling through a torrential rainstorm can be a harrowing experience for any driver. Although arriving at your destination as quickly as possible may be a priority, making wise driving decisions during extreme weather is important. Key travel tips, such as avoiding a flooded street, can keep you and your passengers safe. Because of potential dangers, ignoring this important advice can have devastating consequences.

1. Threat of Drowning

It’s easy to underestimate the depth of water flowing over a roadway, especially at night. Floodwaters can also wash away the road surface, leaving nothing for your tires to grip. Both scenarios create the potential for water to overtake your vehicle. Losing control of your automobile creates a dangerous situation and increases the risk of drowning.

In addition to an accurate depth, you may also fail to recognize water speed. A fast-flowing current can carry your car away from the roadway and make it difficult to swim to safety. You may also be injured by floating debris.

2. Electrocution Hazard

Traversing a flooded street may also be hazardous due to potential storm damage. High winds can, for example, cause downed powerlines. This scenario increases the risk of electrocution.

3. Perilous for First Responders

Fast-moving currents, exposed wires and debris also create a dangerous situation for first responders dispatched to the scene. Turning around and seeking an alternative route can keep yourself and rescuers out of harms way.

4. Destroyed Engine

Flooded roads can also be detrimental to your vehicle’s integrity. Water intake can stall and destroy your engine, resulting in potentially costly repairs that could have easily been avoided.

A significant rainstorm can cause significant storm and flood damage in Hope, RI. Driving through the deluge can be a dangerous challenge. Although it may delay you from reaching your desired destination on time, evading a flooded street can safeguard multiple lives. For this reason, Turn Around Don’t Drown should be the travel tip you never ignore.

How To Stop Water Damage From Spreading

4/16/2019 (Permalink)

Water damage in a Resevoir, RI commercial facility

There are several problems you don't want to put off resolving when you own commercial property. Water damage from bursting pipes definitely falls in that category. The longer you neglect the damage, the worse it can get. Not only can the damage itself spread as water seeps into more materials but also secondary damage such as mold could occur. Here are a few tips on how to keep these things from happening.

Pipe Repair

It doesn't do much good to try to clean up damage unless you take care of the problem that caused it. You can alleviate the source of the issue by checking the following things off your to-do list:

  • Turn off the main water valve.
  • Shut off power to the affected area.
  • Fix the broken pipe.

Technicians may have to remove some of the standing water before bursting pipes can be fixed. Once the pipe repair is complete, however, you don't want to waste any time calling water damage specialists to take care of the cleanup.

Quick Cleanup

Just because the water flow has stopped doesn't mean the damage can't spread. To avoid secondary damage, hire technicians who handle water damage in Reservoir, RI, to restore your building. These experts can arrive within hours of your call to assess the problem. They can then devise a plan so that you know exactly what the remediation process will look like. It's a good idea to hire technicians who take you all the way through the process from water extraction to full restoration. Working with the same team all the way through improves efficiency, which limits the time mold has to grow.

If bursting pipes are wreaking havoc on your building, it's important to get the problem handled swiftly and expertly. Fix the pipes and then have the damage repaired quickly to increase your chances of avoiding secondary damage.

Everything You Want To Know About Mold Remediation

4/10/2019 (Permalink)

Black mold can create musty unpleasant odors.

Mold spores are all around us, so there’s the potential for mold to turn up anywhere on your property, at any time. The bad news is that you can’t truly remove black mold, but mold remediation is the next best thing. Never heard of it? Read on to understand what it means and how it can help your  Providence, RI, property get back on track.

What Is Mold?

Mold is best described as a type of fungus made up of small organisms. These organisms are found everywhere, thanks to the lightweight, airborne spores they use to reproduce. Believe it or not, mold is only a problem when it finds a moist area in building and starts to grow. Some of mold’s favorite spots in which to grow include:

  • Attics
  • Crawlspaces
  • Damp basements
  • Bathrooms

As mentioned before, because mold spores are so numerous and moveable, you’ll never truly get rid of all of them and their potential to replicate. But mold cleanup via remediation presents the next best thing.

What Is Mold Remediation?

Rather than trying to eradicate mold, remediation is centered on resetting mold levels to lower levels where it isn’t likely to reproduce. It’s important to understand that while the remediation concept sounds simple, it’s a multi-step process best left to experts. Those experts will:

  • Inspect your property to assess black mold damage
  • Take steps to contain the mold
  • Filter your air
  • Remove visible mold
  • Clean walls, furniture, etc.

Remediators will also help you understand the source of moisture feeding the mold - a critical step in ensuring that your mold problems won’t be back anytime soon.

Many businesses have learned the hard way that black mold can be a big hassle. It can create musty, unpleasant odors at best and completely ravage your property at worst. While you can’t remove it, remediation is your best option. Contact a local mold remediator today and get a handle on the fungus.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

A Mystery of Flushing

3/11/2019 (Permalink)

A leaking toilet in Elmwood, RI

3 Causes of A Leaking Toilet

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.

1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in the Elmwood, RI, area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.

The Unreliability of DIY Mold Testing Kits

3/4/2019 (Permalink)

Mold testing should be left to the professionals

The Unreliability of DIY Mold Testing Kits

When you come across potential mold in your home, you are likely met with feelings of anxiety and dread. Also, while you may already know that it is not the safest idea to handle even suspected mold on your own, there may be feelings of embarrassment at the thought of having someone out to inspect your home. Therefore, you may do what you feel is the most rational thing, and you go to the local big box chain to purchase a DIY mold kit. However, while there are several kits available, it is essential to understand that DIY mold testing is not definitive or even accurate.

1. Perpetual False Positives

While a mold kit may provide good and trustworthy information on occasion, these tests are notorious for giving false positives, meaning that a test may say mold when you have none. Additionally, professional tests are performed in a controlled way, resulting in a better result without risk of cross-contamination.

2. Mold Spores versus Infestation

Mold testing performed on your own may also fail to distinguish between mold spores and an infestation. The truth is that every home has some level of mold spores present and no amount of cleaning and removal will eliminate all spores 100 percent. While not every house has a mold infestation, it is critical to identify through professional tests which you are dealing with.

3. Hidden Threat

Also, many home tests only focus on surface areas, which then provides a limited view of potential threats. Many infestations occur in hidden areas, such as in wall cavities or crawlspaces. Swabbing the surface of a wall, counter or ceiling will likely not inform you of the real damage and threat.

4. Environmental Hygienist and Remediation Specialists

DIY mold tests are no match for the professional tests performed by environmental hygienists and mold remediation specialist in the Fox Point, RI, area. These individuals are specially certified and trained to deal with the testing, diagnosing and removal of a variety of molds.

Mold testing should be left to the professional. While home kits provide a cost-effective means for initial tests, these products are known for false positives and other limitations.

Commercial Flooding

2/22/2019 (Permalink)

Commercial Water Damage.

Whether your business was caught in the middle of a natural disaster or your pipes burst in the winter, flooding can cause serious damage to your office and its contents. Perhaps you’ve cleaned up the area and dried it out, but there’s still one thing that lingers: the smell. Mold growth and sewage loss can leave a pungent scent that’s hard to get rid of. What happens after a flood is that the gasses from the debris end up trapped in the building and remain there even when dried.

If you’re suffering with the smell of a recent flood, here are a few tips on how to disinfect and deodorize.

  1. Treat Carpets and Flooring

 One of the main culprits behind bad odors left behind is the floor itself. If your carpet is installed over cement, you’ll have to remove the carpet to clean it. Then, before you reinstall the carpet, it’s suggested that you seal the floor with an antibacterial spray. This will help combat the mold growth that caused the odor to begin with.

  1. Use Household Cleaners

 In case of the odor left behind after a flood, you have a few different tools that you can utilize. First, consider fabric refreshers and a combination of vinegar and baking soda for bad smells. In addition, consider disinfectant sprays. Disinfectant sprays can beat the smell at the source and create an environment that is unconducive to mold growth.

  1. Invest in Air Purifiers

An air purifier can help rid your building of more than just the odors caused by recent flood waters. With an air purifier, you can completely change the quality of your air. While it eliminates the cause of the odors, your house will smell beautiful in no time.

If your commercial property has a bigger challenge with odor after flood water has been removed, you can rely on a restoration specialist to help you. Recovering from a flood in Providence, Rhode Island can be intimidating, especially when you have a smell that just won’t go away. However, with these 3 simple tips you will be on your way to a sweet-smelling building.

SERVPRO Is Prepared for Major Storms

2/18/2019 (Permalink)

SERVPRO of Providence has a mobile command center ready for any storm

What happens when a Olneyville, RI, disaster recovery company doesn't have the equipment it needs? When a significant storm or disaster strikes, local companies aren't always prepared for an adequate storm response. The company many not have the necessary equipment or workforce to handle cleanup to the necessary expense. This is especially true when commercial properties are hit during a natural catastrophe.

  • Hospitals and associated facilities require immediate disaster response services.
  • Property managers are responsible for the safety of people in and around buildings.
  • Universities and schools have large numbers of people and supplies onsite.
  • Government facilities and program shutdowns affect many employees and members of the public.

Access to Corporate Resources

Fortunately, SERVPRO disaster recovery franchises have access to corporate resources. When local communities are hit by tornadoes, blizzards, or floods, storm response teams are mobilized from a network of carefully positioned centers. This means that if a blizzard knocks out power and services to a small community, resources from larger metropolitan areas can be used in response.

Preferred Vendor Status

The storm damage company works closely with many insurance companies and is often a preferred vendor. Residential and commercial customers may find they can get the go-ahead from their insurance providers for cleanup and recovery efforts more quickly when working with an approved storm damage recovery company.

Specialized Catastrophe Division

In the case of a true catastrophe, SERVPRO has a large loss division with specialists who have been trained to handle disasters of any size and specifically for exceptionally large disasters. These teams are ready to handle events like the Hurricane Katrina or California wildfires. The specialized team travels with resources pulled from more than 1,700 franchises and with access to a broad network of command centers.

When Olneyville, RI, needs professional disaster recovery services, SERVPRO has the people, the equipment, and the training to help communities get back on track. They can step in when other options aren't enough.

How to Deal with Commercial Fire Damage

2/13/2019 (Permalink)

Fire Damage in Downtown Providence Facility.

Fire damage is difficult to handle all on your own. It can be problematic because of the fact that you know nothing about fire restoration or how to handle a loss. If your fire was a result of an electrical fire or utility room fire, it's nice to know that there are fire restoration experts specializing in commercial fire damage. These pros can handle the soot damage as well as the smoke damage present after the fire has been put out by the firefighters using their fire hoses and fire trucks.

How to Deal with Commercial Fire Damage

Fire Damage Problems

The problem with commercial fire damage is that it can spread very quickly and cause a number of other issues. If you have had an electrical fire or utility room fire, it's important to realize that there are tons of experts besides firefighters who can handle the loss. The fire restoration pros come to your place of business and deal with the soot damage and smoke damage left by the fire damage itself. They can also put in a fire sprinkler system and fire suppression system for your needs.

How to Call in the Fire Restoration Experts

The best way to call in the pros handling fire damage and commercial fire damage is to contact one local to your home. These pros can come out to your house and do a thorough cleanup of the smoke damage and any remaining soot damage that is present. Once you make the decision to work with them, they can also put in a fire sprinkler system and fire suppression system for you. The firefighters who had used their fire hoses and fire trucks to get rid of the fire will also help with this.

What to Know About Commercial Fire Damage

Soot damage and any seen smoke damage are both very problematic for the average home or business. It is also important that you have a fire sprinkler system and fire suppression system put into place so that you can be sure you're going to prevent it from happening in the future. This prevents you having to call in the firefighters to use their fire trucks and fire hoses again. The electrical fire and utility room fire will also need to be remedied when you contact the pros.

Calling in the Pros

The professionals can put a fire sprinkler system and fire suppression system into place in order to make benefit of it. They can handle the electrical fire or utility room fire that you've been dealing with in the past. Once the fire trucks are gone and the fire hoses have left their damage, it's important to call in the experts to help out with this task. This is not something that you should be attempting to do on your own, as it can be incredibly difficult to handle the issue yourself without the proper skills and tools. Now that you know how important it is for you to get help, it's great to find out why there are so many options available to you.

Now that you know how important it is for you to get the work done, it is important that you work on having the professionals help with this task. There are tons of experts out there who will be more than willing to assist in what you need to have done. This is something that you will find to be incredibly beneficial in more ways than just one, allowing you to reclaim your home and get it back to where it needs to be without needing to do all of the work yourself. This is why it is so important that you work with the experts to ensure that you're doing something ideal for yourself and for the overall effects of your home after you have dealt with some type of fire in the house or business.

What To Do When Mold Is Found In A Providence, Rhode Island House

2/13/2019 (Permalink)

Mold in a local Downtown Providence home.

There are quite a few people who may find mold or mildew in their home in Providence, RI, and they must take steps to ensure that they have done something about the terrible odor in the house.  A Microbial growth or fungus in the house may cause quite a few problems for the homeowner, and this article explains how the house may be cleaned to ensure it is safe to enter every day.  Steps that are taken by an environmental hygienist during mold cleanup will be quite varied, and each step must be completed properly to make the house safe again.

What To Do When Mold Is Found In A Providence, Rhode Island House

#1:  Finding Mold In The House

 Finding mildew or a fungus in the house is not all that fun for a homeowner, and they must feel as though they have cleaned out the home completely before moving back in.  There is a musty smell that is created by a microbial growth in the house, and a fungus may hide away for some time before it it cleaned up.  The growth may spread, and there is a chance the people in the house will be sick because they are breathing in dirty air all the time.

#2:  Cleaning The House 

An environmental hygienist in Rhode Island will ensure they have checked the home from top to bottom, and they will begin a cleaning process that scrubs out every bit of what was found.  Growths that are found in the house are quite difficult to clean with standard materials, and they  must be scrubbed using something that was made for that purpose.  Mold cleanup is not complete until the home has been inspected by a professional, and they will not sign off on the home being clean until they know the house has no signs of any growths at all.  They will complete an inspection to ensure everything has been done properly, and they will give certification to the homeowner when finished. 

#3:  How Long Does The Process Last? 

Anyone who calls for services in Rhode Island must allow proper time for the work to be done.  They will notice quite quickly that their home will be much cleaner after time has been allowed for their homes to be cleansed.  The house will be cleansed in a manner that is easy for everyone to understand, and the smell that is found in the home will begin to fall away after a time. The company will begin to do air quality tests in the house, and they will pass on all results to their homeowners.  The homeowners who has information on their homes are more likely to feel comfortable when they reenter the home, and they may use the information they were given when selling the home.

 #4:  The Home Must Be Checked Often

 Homeowners who have concerns about their homes must have someone come out for an air test that will help them ensure the building is safe to inhabit.  They may have a yearly test done that will help them find the quality of the air, and they will notice how simple it is to complete a test once they have begun with the company. Someone will come out to the house prepared to help them, and they will show the homeowner how the air has compared with the last year. Results are checked often, and the comparison will show if there are more growths in the house.

Every homeowner who has concerns about growths or other toxic materials must begin working with a mitigation company at once. They will speak to the company about how the growths may be cleaned, and they will learn what is required to keep the house clean.  A free estimate will be created for the customer, and it will show them the work that needs to be done.  The work will be done in a manner that is consistent with industry standards, and the homeowner will notice they have several options to keep the house clean regardless of how bad the problem is.

What Can a Flood Cut Reveal?

2/11/2019 (Permalink)

Only a mitigation expert should make a flood cut at a building in Federal Hill, RI

Commercial property owners in locations prone to flooding may have heard of a flood cut. This procedure involves cutting out drywall one foot above the highest point of flood damage. Flood cuts enable damage mitigation experts to determine the extent of moisture present behind a wall. Here are several things this type of cut may reveal.

The Extent of Damage

A flood cut can help experts determine how much water is present in wall cavities. Standing water or residual moisture can heighten the risk of mold growth in a structure. A flood cut can also indicate other types of damage:

  • Saturated drywall
  • Ruined insulation
  • Hidden moisture

Depending on the degree of damage, restoration experts may recommend that owners have restoration professionals tear out and replace drywall and insulation. If damage is less severe, increased ventilation and a dehumidifier can promote drying.

Whether Tearing Out Is Necessary

Porous materials such as drywall and insulation can be ruined by saturation with water and will pose a heightened mold risk. The category of water damage is an important consideration. If water damage resulting from a broken pipe is addressed quickly, drying may be all that is necessary. Contamination is probably a factor for damage caused by a sewer backup or flooding, and more extensive cleanup and restoration may be necessary.

Whether Mold Is Present

If water damage occurred more than 48 hours earlier, a flood cut can help experts determine whether mold is growing. This procedure may expose an amateur to mold spores. For this reason, business owners should not attempt to make a flood cut, particularly if a musty odor or other indications of fungal growth are present.

Only a mitigation expert should make a flood cut at a building in Federal Hill, RI. To determine whether this procedure is necessary after flooding, contact a service that specializes in storm and water damage.

Clothes Dryer Safety Tips to Prevent Fires

2/4/2019 (Permalink)

The lint trap should be cleaned between all loads of laundry

Clothes dryers are involved in thousands of house fires each year, and the highest number of these occurs in fall and winter. The majority of these fires start because the dryer is not cleaned and maintained properly. Luckily, there are some simple tips available to help keep your home in Blackstone, RI, safe from a dryer fire.

1. Installation

Using the correct electrical outlet and plug to hook up your dryer is essential. To ensure that installation is completed properly and safely, consider calling a professional to connect your dryer. Like all electrical appliances, dryers come with warnings and instructions from the manufacturers, and you should read over these carefully.

2. Cleaning

The lint trap should be cleaned between all loads of laundry. The back of the dryer should also be cleared, as lint can build up in this area. Every few months, the vent pipe or exhaust should be emptied using a plumber’s snake in order to avoid a lint fire.

3. Proper Use

Using your dryer properly can also protect your home from a dryer fire. Avoid overloading your dryer with too much clothing at once. Do not dry items with rubber, foam or plastic, such as bathroom mats with rubber backing. Never place clothing with oil, gas, alcohol or any other flammable chemical in your dryer. Always turn the dryer off before going to bed or leaving your residence.

4. Maintenance

Routinely inspect equipment parts, such as the venting system, to ensure that there is no damage or build up of lint. Keep the area around the dryer clean and free of anything flammable. Check outside venting for blockages, such as birds nests. Unplug or disconnect dryer if you will be away for an extended period.

A dryer or lint fire is almost completely preventable, but homeowners must take proper precautions. If your residence has been damaged in a dryer fire, don’t hesitate to reach out to a fire restoration service today.

Recognizing Mold – What It Is and Isn’t

1/21/2019 (Permalink)

Bedroom wall damage in Hope, RI

Most property owners know to have a high index of suspicion if you see something black and furry growing on your walls. But do you really know what’s black mold and what’s something else? Knowing the difference can make a big difference for your wallet, not to mention your peace of mind. A house mold inspection is your best bet but here are also a few tips for knowing what is mold in your Hope, RI, home, and what’s not mold.

Understanding Mold

Recent years have seen mold gain lots of media attention. It’s not always harmful – indeed, some forms are used to make medicines. But some of the nastier sorts have been linked to:

  • Eye and throat irritation
  • Allergies
  • Unpleasant smells
  • Damaged property

What Mold Isn’t
Surprisingly, there are numerous mold lookalikes.

- Mildew
This actually is a kind of mold. But mildew tends to grow on flat surfaces and causes far less damage than mold.
- Dirt
With its black, sooty and caked-on appearance, dirt can be a surprising lookalike for mold. But even stubborn dirt doesn’t require professional removal – just a sponge and some elbow grease.
- Soap Scum
Gathering in wet areas, soap scum can also darken and look like mold. But soap scum doesn’t tend to smell and like dirt, it’s easily removed with a little effort. A mold inspection can help spot the difference.

What Mold Is
So, we know what isn’t mold, but what is? You can get some general clues if what you are seeing is:

  • black and velvety in appearance
  • has a musty odor
  • doesn’t wipe off
  • is in a dark area

The best way to know what you’re dealing with for sure is to get a mold inspection. Next, you’ll know what steps to take for mold removal and to ultimately get your property back in tip top condition.

How To Deal With Water Damage in Your Ceiling

1/15/2019 (Permalink)

Ceiling after water damage in Resevoir, RI

When water gets into your Reservoir, RI, home’s ceiling, it’s reasonable to worry about getting water in light fixtures among other potential issues. Ceiling damage can tricky to fix, but it is doable. Here are a few things you may want to know.

Know What to Look For

If you think there may be water damage in your ceiling there are a few things you can look for

  • Discoloration in the ceiling surface
  • Soft spots in the material
  • Bubbling or warping of tiles, paint or surfacing
  • Areas showing drip marks around the top of walls
  • Condensation around light fixtures

Remember, if you think you may have water in or around a light fixture or fan, it’s important to turn the electricity to the area off.

Find the Source of the Problem

When investigating any problems with water in light fixtures it’s important to locate the source of the problem. In some cases, it may be a leak in the roof, but there’s also the possibility of a leaking pipe among other things. Finding the source will allow you to remedy the problem and prevent future issues.

Contact a Professional When Needed

In many cases you may want to contact a local water damage restoration service to help conduct repairs. They should know how to find the source of the problem and make any repairs necessary. This team of professionals may also be able to help with leak and flood prevention, offer cleaning services, and some may even be able to work with your insurance company to help ensure that every step of the process goes smoothly.

When dealing with water in light fixtures and other ceiling damage it’s important to remember to put safety first. A professional should have the tools and knowledge necessary to do the job properly, so if you don’t feel comfortable handling the situation yourself it’s best to contact one in your Reservoir, RI, area. It’s also important to locate the source of the problem so you can prevent future issues. Knowing what signs to look for may help.

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