Recent Water Damage Posts

What Can Cause a Basement to Flood?

2/17/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood is a problem many homeowners face at one time or another

Common Ways Basements Flood

A basement flood is a problem many homeowners face at one time or another. Depending on the layout of your basement and whether it is finished, they can cause a lot of damage. If unwanted water has invaded your basement in Federal Hill, RI, you will need to dry the area as quickly as possible. To prepare against a flood happening in your home, it is important to understand some common ways basements flood.

1. Water From a Higher Level If you have a kitchen, bathroom, or laundry room above your basement, you could end up with water down below. Appliances can leak and toilets can overflow. If you experience any of these problems, check your basement to make sure it is not flooded.

2. Improperly Sloped Landscaping Your house should sit on a high section of the property, and there should be a gentle slope to ensure that the water runs away from it. If the path of least resistance is towards your home, water may gather against your foundation and could seep through. Over time, this can grow from a small drip of water into a basement flood.

3. Improper Sealing If you find water in your basement after every heavy storm, you may need to have the floor and wall sealing checked for cracks. Problems can arise over time or due to poor construction during the building process.

4. Faulty Drainage System To avoid water damage, gutters should direct water a safe distance away from your house. If your downspouts are within 6 feet of your basement wall, they can cause water to pool against your property.
If you experience a basement flood, the best thing you can do for your home is to get the area dried and cleaned right away. By hiring an expert remediation company, you can have the area assessed, dried, disinfected, and restored to its previous condition before any additional damage has a chance to set in.

3 Water Issues You May Find in Your Business

1/30/2020 (Permalink)

Air mover placed on a basement. Concept basement restoration Basement restoration in Blackstone, RI

Top Three Issues You Could Face

Every Blackstone, RI, business owner should have an idea of how to properly maintain their company building, and this includes knowing what potential water problems could occur. Knowing ahead of time what the most common problems are can help you take any necessary preventative measures. From leaking pipes to sewer overflow, here are the top three issues you could face.

1. Basement Water

If your company property has a basement area this may be one of the main places you could see potential water damage. The coolness of the space can make an environment where water can condense, raising the humidity of the area. It is also possible for water to pool against the foundation after a rainstorm and seep in. If you believe there may be water problems in your basement it’s best to contact a local water damage restoration service as quickly as possible.

2. Pipe Leaks

In other cases leaking pipes may be your main concern. This can occur from old plumbing, ill fitted pipework, or after an extreme temperature drop. If the plumbing in your company building has not been winterized you may be at risk for a pipe break as well.

3. Plumbing Problems

One of the most thought about issues are general plumbing problems. Clogs can lead to sink stoppage or a toilet backup, and if left un-monitored there’s a risk for problems with the septic bed as well. If you see signs of possible plumbing issues such as weak flow or discoloration of the water it’s best to contact a professional as quickly as possible.
When you own a business property it’s a good idea to understand the possible water damage complications that could arise. Water can end up in a basement area in a number of ways, cold weather can lead to leaking pipes, and general plumbing issues could arise. Being aware of these things can help you take preventative steps before problems arise.

When Does Your Insurance Cover a Flood?

12/11/2019 (Permalink)

Flood insurance form on a table with a book. Consider purchasing flood insurance

When Does Your Insurance Cover a Flood?

Experiencing a disaster at home can be devastating. Flooding is one of the most common and damaging incidents that Wayland, RI, homeowners encounter. There are some cases where your homeowner's insurance will cover the damage of a basement flood and other water damage. Other situations require that you turn to secondary flood insurance to file a claim.

What Your Homeowner's Insurance Covers
You purchase homeowner's insurance to help you when accidental damage occurs in your home and on your property. This applies to a flooded house as well. If there is sudden, unintentional water damage, your insurance should step in and help with repair and replacement costs. Some examples include:

  • A broken pipe
  • A failed appliance such as a dishwasher or water heater that expels water onto the floor or walls
  • A leaky roof that lets rainwater into the attic

What Your Homeowner's Policy Doesn't Cover

Traditional insurance coverage won't take care of all your water damage. If you fail to properly maintain appliances and other systems in the home, the insurance company won't likely pay to repair the damage. If you intentionally cause flooding on your property, it will void any insurance protection, and you may face legal issues. Also, your policy won't cover the cause of the water damage, just the results. For instance, if your refrigerator breaks and leaks water down the wall, ruining the drywall, your insurance will pay to replace the wall but not the fridge.

When To Get Flood Insurance

You can get supplemental flood coverage to take care of water damage from issues such as sewer backups or main water line breaks. If you live in an area where a basement flood would be common because of severe storms or overflowing rivers or canals, you should consider purchasing flood insurance.
When you've got a basement flood or other damage, it's nice to know you can call a professional flood remediation team. You should also be prepared with adequate insurance to help cover the cleanup and replacement costs.

What To Do About Water in Your Crawl Space

10/16/2019 (Permalink)

Water flowing from a metal drain pipe The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts

What To Do About Water in Your Crawl Space

While it's not exactly the busiest area of your home, water in your crawl space can present a serious problem if left unattended. Here are four of the most common causes of a wet crawl space and what you can do about them.

1. There's Not Enough Slope in Your Landscaping

It's essential that water runs away from your foundation. This is achieved through the grading of the terrain around your home. Without a slope to divert water, you may wind up with water in your crawl space.
To fix a flat yard, build the land up. For every 10 feet that you move away from your home, the ground should drop 3 inches.

2. Your Downspouts Are Aimed Wrong

The most common cause of a wet crawl space in Olneyville, RI, is poorly aimed downspouts. If your downspouts are aimed at your house, the water they eject may eventually destroy the sloping of your yard and flow right into your home. Make sure your downspouts not only point away from your residence but also rest on a splash block that directs rainwater away as well.

3. There's a Broken Pipe Somewhere Inside Your Home

Water flows down. If you have a broken pipe or loose plumbing connection anywhere inside your home, that water can eventually trickle down to your crawl space and cause flooding. If you can't spot the source of the water on your own, contact your plumber for an inspection and repair.

4. You're Overwatering Your Garden

Too much water can be bad for your plants, and it can be bad for your crawl space as well. To avoid a flood, be sure that your garden has a solid base layer and never leave a hose or sprinkler running for an extended period of time.
If you have a wet crawl space in your home, don't hesitate to address the issue. When it comes time to clean up the water, contact a trusted water damage restoration company to quickly and safely return your crawl space — and the rest of your home — to normal.

4 Tips for Keeping Your Home Safe During Vacation

8/22/2019 (Permalink)

When you travel during the winter, make sure your pipes are sufficiently insulated

4 Ways To Ensure Your Home Is Safe From Water Damage

Vacation is supposed to be a relaxing occasion. No one likes to worry about whether or not they will return to find they need water pipe repair and water restoration services. Here are four ways to ensure your home is safe from water damage while you are away.

1. Inspect Home

Before you leave, you need to check several areas of your home in Reservoir, RI, to make sure they are intact:

  • Foundation
  • Weather stripping around windows
  • Intake hoses and supply lines
  • Water heater and furnace
  • Shingles on roof
  • Sump pump

If anything is cracked or broken or is covered with condensation, you may want to have it repaired before you go on your trip. It only takes one small problem and a little excess water, and you may come home to a flooded house.

2. Insulate Pipes

When you travel during the winter, make sure your pipes are sufficiently insulated. This is especially important for pipes that are near an exterior wall, as it is easier for them to freeze than pipes that are near the interior of your home. Proper insulation and a consistently warm temperature in your home can help you avoid water pipe repair costs.

3. Clean Gutters

Clogged gutters and downspouts can leave excess rain with no place to go but into your home. If it can't find its way off the roof, it is likely to seep into cracks or under flashing on your roof, resulting in extensive water damage.

4. Enlist Neighbors

Have someone watch your house while you're gone. Despite your best prevention efforts, a broken pipe can still happen. If your neighbor is checking your home regularly, he or she can handle emergency situations. If you don't know anyone who can watch your home, just turn off the water main before you leave.
There are several ways to make sure your home is as intact when you return from vacation as it was when you left. By following these tips, you are more likely to save yourself the cost and hassle of water pipe repair.

4 Tips for Making a Water Damage Claim

6/10/2019 (Permalink)

Bursting pipes will usually be covered under your homeowners policy

Water Damage Claim

Experiencing water damage in your Blackstone, RI, home can be frustrating and can cause a lot of worry. However, in most cases your homeowners insurance will cover the costs of repairing your home and replacing lost items. In order to get the process finished as quickly as possible, keep the following tips in mind.

1. Contact Your Insurance Agent Right Away

Failing to act immediately can cause problems when you want to make a claim with your insurance company. If you have damage from a leak or bursting pipes, you should call your insurance agent as soon as possible. Not only will this allow you to begin the claims process more quickly, but it will make it less likely that your claim will be denied.

2. Document the Damage

Your insurance agent may recommend an emergency restoration company to perform remediation and repairs on your home to fix the broken pipe. In most cases, they can help you to take pictures and document the damage that has occurred. If you want, however, you can begin this process before they arrive.

3. Perform Mitigation to Prevent Additional Damage

Something else you may want to do while waiting for the restoration company is to begin the mitigation process on your own. While you shouldn’t take any actions that could potentially cause further damage or that would be considered unsafe, it is a good idea to move smaller items to a dry location and block off the area as well as you can to keep water from bursting pipes from spreading.

4. Look Over Your Policy

While bursting pipes will usually be covered under your homeowners policy, it is a good idea to go over the details. Policies will vary between companies and individuals, so you should make sure you are aware of any limitations.

Because water damage can be costly to repair, you should do what you can to ensure the insurance claims process goes well. Providing your agent with the necessary information and doing your part to prevent further damage will make it more likely that the damage will be covered.

How To Stop Water Damage From Spreading

4/16/2019 (Permalink)

Water damage in a Resevoir, RI commercial facility

There are several problems you don't want to put off resolving when you own commercial property. Water damage from bursting pipes definitely falls in that category. The longer you neglect the damage, the worse it can get. Not only can the damage itself spread as water seeps into more materials but also secondary damage such as mold could occur. Here are a few tips on how to keep these things from happening.

Pipe Repair

It doesn't do much good to try to clean up damage unless you take care of the problem that caused it. You can alleviate the source of the issue by checking the following things off your to-do list:

  • Turn off the main water valve.
  • Shut off power to the affected area.
  • Fix the broken pipe.

Technicians may have to remove some of the standing water before bursting pipes can be fixed. Once the pipe repair is complete, however, you don't want to waste any time calling water damage specialists to take care of the cleanup.

Quick Cleanup

Just because the water flow has stopped doesn't mean the damage can't spread. To avoid secondary damage, hire technicians who handle water damage in Reservoir, RI, to restore your building. These experts can arrive within hours of your call to assess the problem. They can then devise a plan so that you know exactly what the remediation process will look like. It's a good idea to hire technicians who take you all the way through the process from water extraction to full restoration. Working with the same team all the way through improves efficiency, which limits the time mold has to grow.

If bursting pipes are wreaking havoc on your building, it's important to get the problem handled swiftly and expertly. Fix the pipes and then have the damage repaired quickly to increase your chances of avoiding secondary damage.

A Mystery of Flushing

3/11/2019 (Permalink)

A leaking toilet in Elmwood, RI

3 Causes of A Leaking Toilet

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.

1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in the Elmwood, RI, area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.

How To Deal With Water Damage in Your Ceiling

1/15/2019 (Permalink)

Ceiling after water damage in Resevoir, RI

When water gets into your Reservoir, RI, home’s ceiling, it’s reasonable to worry about getting water in light fixtures among other potential issues. Ceiling damage can tricky to fix, but it is doable. Here are a few things you may want to know.

Know What to Look For

If you think there may be water damage in your ceiling there are a few things you can look for

  • Discoloration in the ceiling surface
  • Soft spots in the material
  • Bubbling or warping of tiles, paint or surfacing
  • Areas showing drip marks around the top of walls
  • Condensation around light fixtures

Remember, if you think you may have water in or around a light fixture or fan, it’s important to turn the electricity to the area off.

Find the Source of the Problem

When investigating any problems with water in light fixtures it’s important to locate the source of the problem. In some cases, it may be a leak in the roof, but there’s also the possibility of a leaking pipe among other things. Finding the source will allow you to remedy the problem and prevent future issues.

Contact a Professional When Needed

In many cases you may want to contact a local water damage restoration service to help conduct repairs. They should know how to find the source of the problem and make any repairs necessary. This team of professionals may also be able to help with leak and flood prevention, offer cleaning services, and some may even be able to work with your insurance company to help ensure that every step of the process goes smoothly.

When dealing with water in light fixtures and other ceiling damage it’s important to remember to put safety first. A professional should have the tools and knowledge necessary to do the job properly, so if you don’t feel comfortable handling the situation yourself it’s best to contact one in your Reservoir, RI, area. It’s also important to locate the source of the problem so you can prevent future issues. Knowing what signs to look for may help.

How Many Days Does Water Damage Cleanup Take?

12/12/2018 (Permalink)

Water mitigation with air mover in a Providence,RI home

If unexpected bursting pipes in your home created a flood recently, you may be wondering how long it will take to clean up the water damage. It is easy to understand why a proud homeowner wants to know if and when things will be back to normal. Keep reading for the answers you are looking for.

Typical Cleanup Timeframe

A good Providence,RI, water damage restoration company should be able to take care of the cleanup process in about three to five days. Many technicians are able to come to your home on an emergency basis to quickly survey the situation and develop a thorough remediation plan for your bursting pipes disaster. Although the steps may vary according to circumstances, they often include these interventions.

  • Remove soaked carpeting, curling floor tiles or ruined wood floors.
  • Drill holes and use instruments to check moisture in the subflooring and drywall.
  • Use commercial fans and dehumidifiers to remove dampness.

In some cases, these professionals will be able to restore valued photographs, important papers and other hard-to-salvage items. Keep in mind that you should also find a way to fix the broken pipe or pipes during this time to prevent further damage. If you are not able to repair the problem yourself, contact a qualified professional to take care of the matter to protect your home and belongings to the best of your ability.

Exceptions in Special Circumstances

Sometimes, your home will require more thorough cleanup that could take extra time beyond what is normally required by a restoration team. For example, a soaked wood floor may require between seven and ten days for proper renewal. Talking to the on-site team about their cleanup plan and expected timeframes is your best bet if you want to know what the process will involve.

Bursting pipes and moisture destruction can be tough for anyone to face, but having the help of knowledgeable professionals can make a difference in most situations. A damage remediation team that knows the unique challenges of emergency flood circumstances can help the restoration process go as smoothly as possible for you, your family and your Providence,RI, home.

Basic Homeowners Insurance: Is a Flooded Basement Covered?

10/4/2018 (Permalink)

Flooded basement in a Providence,RI home

Insurance coverage does not mean you are covered for everything. A basement flood, for instance, may or may not be covered depending on the cause. Read the list below to discover the issues most insurers do not cover.

1. Neglected Maintenance Issues

Most insurance providers will not cover what they consider neglected maintenance issues. For instance, if an exposed pipe has corroded leading it to break, then an insurance company may not cover the damage because the problem was visible and could have been mitigated. Performing both routine maintenance and regular inspections can help alleviate potential risks of water damage.

2. Broken or Malfunctioning Appliances

While a basement flood caused by malfunctioning or broken appliances may be covered under a homeowner policy, the replacement of the equipment likely won’t be. However, the coverage also depends on the cause of the equipment failure. If the equipment failed because it was not adequately maintained, it will likely not be covered. If it was a sudden occurrence and no amount of preventative maintenance would have made a difference, then the damage probably will be covered.

3. Outside Sewer Backups

If flooding occurs because of a city line backup, then most homeowner policies will not cover the damage. Damage caused by the failure of city lines and not directly related to your homes plumbing are considered outside sources, meaning that your insurer is not liable. There are special endorsements that can be added to most traditional policies to protect against this type of event.

4. Floods and Natural Disasters

Natural disasters, especially floods, need to be specified in your policy. If a natural disaster is not defined, then it may mean that you are not covered. While a flooded home can be devastating, without the proper coverage the cost associated with hiring cleanup professionals in Providence,RI, is on you. Most insurers have endorsements that can be added to your policy to help cover these costs in the event of a natural disaster.

A basement flood can be a nightmare, and while your insurer will cover many causes of flooding, it will not cover everything. Knowing your coverage now means being prepared later.

The SERVPRO ERP: The Importance of the Emergency Ready Profile

9/24/2018 (Permalink)

Water damage on wooden floor in Federal Hill, RI

As a leader in restoration and disaster prevention, the professionals at SERVPRO have your business’s best interest at heart. One of the ways they are looking out for your business is through Emergency Ready Profiles. The creation of an emergency profile allows you to work with a qualified representative to develop a plan of action for when disaster strikes.

1. What Is It?

An Emergency Ready Profile is a file created for your business that contains an emergency plan of action. This profile allows you to minimize any prolonged business interruption by ensuring that SERVPRO is ready and prepared to help with a simple phone call.

2. How Can It Help?

The ERP helps provide you with a level of security that many do not have after experiencing a disaster. After assessing your facility, identifying a line of command, and establishing an emergency profile, you will know that when disaster strikes, a qualified professional has your back and knows just what to do and who to contact.

3. Does It Matter for Your Business?

The research doesn’t lie: After a disaster strikes, many businesses — about 50 percent — have to close down. Having an Emergency Ready Profile in place allows SERVPRO to take action immediately following a disaster. By taking fast action, you can limit business interruption, meaning that you can get back to doing what you do best as quickly as possible.

4. How Can You Get Started?

You can get started creating your emergency profile by contacting a SERVPRO representative in the Federal Hill, RI, area or logging onto the ERP app. Once you have initiated contact, a representative will reach out to find out the best time to schedule your facility’s free assessment.

An ERP is an excellent way to protect your business and your interests. You can call a local representative for help in creating your business's Emergency Ready Profile today.

Steps To Take When Bursting Pipes Flood Your Home

6/27/2018 (Permalink)

Mold and Mildew damage from Pipe break in Providence

When bursting pipes spew water inside your home’s wall, the result can be devastating. The water can run straight down the wall into a crawlspace, or it could burst a hole in the plasterboard and fill the room’s floor with water. No matter where the liquid collects, a bursting pipe can do a great deal of water damage to your home, leave mold in its wake, and result in extensive secondary damage.


Flooding water can soak into almost anything it touches. That is why many two-story homes with a broken pipe on the top floor often experience damage on the lower floor or in the basement as well. Water likes to move. It likes to

• Seep
• Soak
• Trickle
• Dribble
• Drip
• Ooze

The result of bursting pipes can be extensive damage to personal items and property. As soon as flood water hits the floor, the timer begins.


Mold spores float through the air almost everywhere, including inside your home. When water and mold spores meet, a colony can form in as little as 24 hours. Calling a professional water, mold, and restoration service to clean the area can help prevent the growth of mold and keep existing spores from spreading throughout your home.

To prevent mold contamination, the team can fix the broken pipe, remove standing water, and dry the property within a 24 to 48-hour window. The water repair service can use industrial fans and dehumidifiers to start the recovery process once the water is pumped out. Additionally, quick repairs can often prevent secondary damage.


Secondary property damage in Providence, RI, can be hidden for days or weeks after the water from the bursting pipes is removed and the building is dried out. Secondary water damage can include warped hardwood floors, bubbling laminate flooring, crumbing plasterboard, and moldy floorboards. A trained professional restoration team knows what to look for and can help prevent secondary damage from appearing after your insurance claim is settled.

For more on Providence click here

How to Handle Water Loss

6/25/2018 (Permalink)

Cleaning up a commercial building after it was flooded.

It can be a difficult situation for residents and business owners of Providence, RI to find themselves dealing with water loss. Handling water in home areas or water in business areas caused by either a natural disaster or water leakage may be unsafe and can become a costly matter when it is not done properly. To prevent further damage to their property, a person affected by this unpleasant issue should commence water mitigation immediately.

What are Causes of Water Damage?

  • Leak from roof
  • Corroded or busted pipes
  • Washer hose broken
  • Clogged toilet
  • Water overflowing from a tub or sink
  • Leaks from air conditioner
  • Blocked gutters
  • Water in basement

Areas of structure that has accumulated water

These are some of the common causes of this type of damage. Sometimes it is hard to detect just how much damage to these structures the water  has caused. Some people may feel they can take care of the water cleanup themselves, but that may pose harm to their health and safety. Not to mention the structure itself. They may be able to go into their home or business to access the damage and turn off the main water line if the water is coming from the inside.

If water has not reached the level of the electrical outlets anywhere in the home or business, the owner may shut off the electrical power directly from the breaker box. If there is water in the room where it is located it would be safer for the owner to call an electrician.

Things a person can do when it is determined that they can enter their home is to pick up what is salvageable. Furniture and other possessions  can be removed and placed elsewhere to begin drying them out. Important documents should also be retrieved if possible. Since mold can set from flood damage, it would be wise to save the most valued and important possessions.

In some instances, the owner may be able to help things dry out by opening windows and doors. Items like rugs, mattresses and anything else that has absorbed water may need professional drying services if they can be saved. It may be possible to remove some water out, but if it is too much it is best left to the water damage restoration company.      

A home or business that is flooded due to a natural disaster may not be safe for the owner to enter. Standing water inside a home or business can lead to expensive repairs and pose health risks to all who enter. Most of the mitigation process should be handled by a licensed professional. These companies carry the proper equipment for effective water cleanup.

Calling a restoration contractor is sound advice, especially when the person is not sure how much their insurance company will cover. Depending on the type of policy they own, their insurance may not be able to cover any of the expenses. Residents and business owners of Providence, RI, may not even be aware of what exactly is covered.

With the assistance of the restoration experts, a home or business owner will be informed as to the extent of the damage on their property. They may be able to be compensated for flood damage but not from water that may have started internally, or vice-versa. A list of all damages should be kept, and details of the damage reported to the insurance firm as soon as possible.

What Does the Water Damage Restoration Company Do?

Licensed restoration professionals have the knowledge and heavy duty equipment to start the air movement necessary to dry out the home or business interiors. Once they have extracted all water from the property, they will begin to dry out areas of the structure. They will also check the extent of damage the water has done to the home or business. Another thing that should be checked for is mold. Mold can begin to grow within 24 hours. Mold can be a serious threat to a person’s health. Those that have allergies should not go into their
homes or business until told that they can. 

Depending how much water in their home has accumulated, the drying process may take several days as air movement takes place throughout the affected areas. This goes the same for water in business structures. The sooner a homeowner or business owner calls the restoration company, the quicker they may be able to access their property and start getting things back to normal.

What Can be Some of the Damage Expected to a Home or Business?

Damaged furnitureElectrical equipment and appliances that may not be operable or safe. Pipes may have corroded or burst needing new plumbingPose health risks due to possible mold growth.

There are a number of other damaging effects from having standing water in home. Damage from a flood can be even more disastrous. Aside from damage to properties, a flood in the home or business can result in problems such as:

  • Water can become contaminated
  • Communications can be affected
  • Drains and sewage may no longer be usable
  • Emotional hardship

In lesser aggressive situations, home or business owners can have their life return to normal quicker when they take immediate action. Taking preventive measures is smart, but sometimes disasters occur that were not foreseen.

This is why it is important for residents in Providence, RI, to start the mitigation process as soon as they become aware of the seeping water in their property. Further damaging effects can be alleviated once the water cleanup begins, and air movement circulates throughout the structure to help walls and flooring to dry out faster.  The damage that can be seen may not be the only problem. These companies have tools that tell the extent of the damage, from sub-floors to inside the wall cavities, and more.

Visit for more information on the water damage restoration process.

Are You Prepared for Spring Flooding?

5/31/2018 (Permalink)

Flooded home in Providence

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall. 

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. 

In order to help prepare you for the possibility of a flood, I offer the following tips: 

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO immediately at (401) 941-5500. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of water damage.

Prevent Secondary Damage After a Pipe Break With Fast Cleanup

4/12/2018 (Permalink)

Water Damaged Walls after a Pipe Break from Upstairs

Bursting pipes can deliver a staggering amount of water into your building before you have time to turn off the main valve and contact a plumber to make repairs. While the damage to your property may be considerable, calling a water damage mitigation expert in Wayland, RI, immediately can save you a lot of money and heartache in the long run. While a plumber can fix a broken pipe, they can’t extract water from your building or restore damaged building materials.

What Is Secondary Damage?

While the initial flood of water from bursting pipes does considerable damage, unfortunately, that isn’t the end of it. The longer water stands inside your building, the more it evaporates into the air, saturating porous materials and condensing on non-porous ones, causing more damage distant from the original flood. This can result in the rapid deterioration of building materials:

• Wood and plywood swells and warps.
• Metal rusts.
• Drywall and plaster crack and crumble.
• Mold begins to grow.

Why Time Matters

A water damage mitigation expert in Wayland, RI, has the necessary equipment and expertise to remove the water from your building quickly and efficiently. Getting the water out fast is critical, because the longer it sits, the more time there is for evaporation to occur. It’s even more important in warm climates because the heat makes water evaporate faster. Even in more temperate climates, mold growth can begin within 48 hours. By taking action fast, you remove the source of secondary damage.

Bursting pipes are enough of a headache without compounding the problem. Waiting too long to call in an expert to deal with water damage in (name of city), can leave you with cracked walls, rusted fixtures and a nasty mold problem that will require more restoration, often at high expense. If you experience flooding in your business, act fast to prevent further damage.

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Can You Save Your Carpet From Water Damage?

3/20/2018 (Permalink)

Carpet Water Loss in Rhode Island Home

If your Providence, RI, home was recently involved in a flood or if you are currently dealing with the aftermath of a pipe break, you may be asking yourself if it’s possible to save your carpet. The answer is that it all depends. Whether or not your flooring is salvageable depends on a few factors, including:

• The type of water to invade your home
• How long the water was allowed to sit before you began restoration efforts
• The size of the area affected

If you want to know whether or not you can save your flooring and the pad beneath after a water incident, consider the information presented to you in this post.

The Type of Water Involved

If the cause of your water damage is a pipe break, then chances are that the water is clean and does not pose a health risk to you and your loved ones. However, if the damage is the result of sewage overflow or backup, the water may be black water, in which case even professional restoration efforts may not be able to save your carpet.

How Long the Water Was Allowed to Sit

Mold typically sets in within 24 and 48 hours. If you did not begin cleanup efforts within that time frame, you should consider pulling out the wet flooring and replacing it with new materials. Even if there is not mold, the moisture could cause irreparable damage to your flooring.

The Size of the Affected Area

If the affected area is large, it may be costlier to invest in remediation efforts than to just replace the flooring entirely. Talk to your Providence, RI, water remediation team about pricing and to your insurance agency about what they will and will not cover.

Often, carpet is salvageable after a pipe break or storm damage, but you should never just assume that your flooring is okay. The best way to know for sure is to hire a storm restoration team and have them perform an assessment, or you can review the information on the IICRC’s website.

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What to do When Your Home or Business is Flooded

9/27/2017 (Permalink)

What to do When Your Home or Business is Flooded

Flood damage is one of the most serious situations that a home or business owner can face. Water damage, when left unchecked, can quickly lead to structural weakening and extensive damage to drywall, furniture and other components of a building. If not treated in time, extensive flood damage will almost always become permanent, necessitating widespread renovation of the property or, far too frequently, the complete rebuilding of the structure.

Fortunately, the majority of water damage events in the United States are 100 percent subject to complete remediation and flood damage mitigation. With prompt action, almost all water damage will be able to be completely reversed. But it is absolutely imperative that whenever a property owner recognizes flood water in their home or water in their business that they immediately call in a team of professional mitigation and restoration experts from their local restoration company. Without prompt action, water damage is virtually guaranteed to both spread and become permanent. A professional restoration company knows exactly what to do to stop this from occurring.

In this article, we'll take a look at the flood damage restoration and mitigation process, seeing what a restoration company does and how they carry out the restoration and mitigation of impacted properties. Most importantly, we'll see that a flooding event is not the time for anyone, no matter how handy, to begin trying to carry out a do-it-yourself flood restoration. This almost always ends in disaster and could cause the total loss of the property.

Call in a professional restoration company

It almost can't be emphasized enough that the single most important thing that any property owner can do after recognizing flood water in his business or water in his home is to call in a professional water cleanup team. A pro water cleanup team will have the experience, equipment and knowledge necessary to ensure that the chance of a successful restoral of the flooded home or business is carried out. Water cleanup companies usually have strict apprenticeship periods, only allowing those who have proven themselves in the field to become certified water cleanup professionals. This is a level of professionalism that you and your property need in case of a flooded home or business.

The call is made and the team arrives

Once the call is made, the cleanup team will usually arrive within a few minutes. They will immediately spring into action, assessing the extent of the water in the home or water in the business and classifying the water. They will also go to the source of the original supply line break or pipe break, making sure that no active leak is continuing to spew water. Using sophisticated equipment like hygrometers and infrared detectors, they will survey the area around the supply line break or pipe break. If there is any water that has seeped into hidden or hard-to-see areas, they will note it for later and specialized drying equipment will be employed around the area of the original pipe break or supply line break.

The team will begin removing standing water

The next step in the process is for the team to begin the large-scale removal of all standing water in the home or water in the business. This will be carried out using powerful vacuum equipment that is capable of removing thousands of gallons every hour. This portion of the cleanup process usually takes less than one hour.

The drying process is undertaken

The next step in remediating the flooded home or business is to begin the drying process. Special care will be taken to thoroughly dry the area around the original pipe break or supply line break, ensuring that no lasting damage will occur to the flooded home or business' structure. The drying process typically lasts from a few hours to a full day.

Upon being dried, the property will now be completely restored to its original state.
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All About Water Damage Restoration

8/30/2017 (Permalink)

All About Water Damage Restoration

Water damage is damage caused by water when it intrudes to areas that there is no water passage water damage can affect homes, schools, roads, business enterprises among others. It can be either extensive or minor depending on the amount of water in the event. Water damage can cause wood to rot, rusting of steel and many others. Water damage can be a slow process where wood can be rotting in a quiet manner that is undetectable, and by the time it is noticed the piece of timber has rotten completely.


Restoration is a process where water the water spillage or damage has been cleared, property and other materials are put back or restores as they were before the water incident. Before it is performed, the following process has to take place.

i. Inspection which is done by professionals
ii. Water removal in which pumps are used.
iii. Drying the place that has been affected by water.
iv. After drying the affected spot cleaning is done where removing all the unwanted materials around the place.
v. Restoration in the last process in the event of a water damage. Replacing of materials is done and insulation among other activities.The replacement process might include fixing areas where there was supply line breaks and piping.


Mitigation is ways used to prevent water from any further damage that it can inflict on the floor or building. Before any mitigation is done, a thorough assessment should be done to ascertain the necessary mitigation measure to undertake. Water can be from clean sources or unsanitary places like from a sewerage system. When taking mitigation measures, a professional should be sought to give expert advice.

Water Cleanup

Water cleanup is a process of cleaning water from an affected area. Water cleanup is done using different expertise and depending on the extent of the damage. Water can be oily or just the regular clean water. If water is oily, a different method is used to clean it where a soap or detergents are used in the water cleanup. If damage has been caused by just the ordinary sanitary water cleaning it up will be by using a sponge or cloth. Water cleanup can be challenging when the source of water is from unsanitary sources like the sewerage system. In the event of this, an expert in cleaning should be contacted, and protective wear is to be worn to avoid infections.


Drying is a process in which after a flooded area has been cleaned. The drying process starts where no place in the affected area is dump. Drying is done using air movers but if the damage is small scale a piece of cloth or sponge is used but also this depends on the size of the area affected.

Water in Home

Water in home may be in large or small scale, but majorly it is small scale. Burst water pipes can cause water in home or a sewer system home owners are supposed to ensure that if by chance an accident of water in home happens, the professional should be contacted to fix the spillage. An accident or intentional can cause water in home.

Water in Business

Water in business can be devastating to the business enterprise. The company can incur losses during water in business. Water in business can be caused by a tank spillage that contains a significant amount of water or a burst pipe within the business premises. If water in business occurs, professionals are sought to mitigate the spillage and train employees on how to counter such incidents.

Flood Damage

Flood damage is the adverse effect caused by water. Flood damage can destroy homes and businesses and even the infrastructure around the affected area. Flood damage may be due to rain – a natural disaster or a burst pipe.

Flooded Home

A flooded home is when water levels at home are beyond the limit where a person cannot walk through. Evacuation is sought during a flooded home incident. During a flooded home accident, owners are encouraged to wear safety materials during evacuation. A flooded home may be a source of infection thus the importance of safety materials.

Restoration Company

A restoration company is an enterprise that specializes in evacuation and restoration of a business or a home to its original status. A restoration company trains people on how to mitigate the floods if they occur. A restoration company can also offer training to home owners on how to maneuver out of floods before a restoration company arrives for help.

Supply Line Break

A supply line break is where water supply is interrupted, and a spillage occurs. The spillage can result in flooding which may affect surrounding areas. Professionals who installed it can only repair a supply line. A supply line break can affect both homes and business enterprises.

Pipe Break

A pipe break is as a result of a lot of pressure in the pipeline system. A pipe break occurs at the weakest point in the supply system. Pipe breaks are repaired by technicians who replace or fix those weak points in the system.
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The Merits Of Professional Water Damage Restoration

7/31/2017 (Permalink)

The Merits Of Professional Water Damage Restoration

Flooding is likely in your home after a supply line break. If your home has flooded, the damage can call for expensive repairs. Many people have to vacate their homes during the restoration period to avoid exposing themselves to the risks. A storm can affect several houses in a neighborhood. A flooded home can be a result of a pipe break, supply line break, or roof leakages. In addition, there is always a risk of electrical faults as you undertake the restoration since the floods can transmit electricity from one home to another. If you live in a floodplain, you need to take some mitigation measures to protect your property from such occurrences. A reputable restoration company has what you need to handle the supply line break, undertake the mitigation measures, and repair your flooded home. Getting a restoration company to deal with the pipe break can prevent the flood damage. Look for several proposals when searching for a restoration company to handle the flood damage.

Home insurance

It is always vital to sign up for home insurance to cater for the cost of dealing with the flood damage. However, you might not estimate the cost of repairing a flooded home when getting insurance. It is vital to find a flexible insurer who will address the water damage once it occurs. If your policy covers minimal damage, the insurer might not help you to repair your home to its original state. The trick is to get adequate insurance for your home. The secret when getting rid of the water in home basements is to use a submersible pump. Besides getting insurance, you need to mitigate your home from water damage by raising the floor levels, inspecting the plumbing system, and repairing the roof. Inspecting the drains is also a sure way to minimize the risk of flooding during a storm. The stagnant water in home floors should not linger for days since it can cause the molds to grow. The water in home walls can also cause the development of molds, meaning that you need some protecting gear during the remediation process. A flooded home poses several risks to the occupants, and you should take some mitigation measures during the restoration process.

Water cleanup and mitigation

The initial step is to pump out the water with the help of a pump. If the water has found its way to the basement, you should get rid of it with a pump. However, you should not pump out the water quickly since the reduction of pressure can cause the foundation walls to buckle. Once you get rid of the water, you should begin the drying process. This process involves getting the carpets out and drying the walls naturally. By opening the windows and improving the ventilation, the indoor environment will dry through the natural means. While most people use the HVAC system or artificial heaters to dry the walls, it is not always advisable. Hot air can weaken the structures, meaning that you should not use the artificial methods to escalate the process.

Water damage restoration company

A restoration company will play a huge role when it comes to dealing with the flood damage since the staffs understand how to tackle the water damage. Drying a home after water cleanup is essential if you want to prevent the developments of molds. Inspecting the plumbing system is vital if you want to address the pipe break. The water in business drains can get into the buildings if there is a blockage. You can rely on the backflow preventers to stop the water in business drains from getting into the building. After a pipe break, water cleanup, drying, and restoration are the sure ways to renovate a flooded home. If you have a supply line break, the leakage could cause extensive water damage in a home. When repairing the building after water in home floors causes significant damage, you should have reputable professionals by your side. When you encounter some water in business carpets after a storm, you should inspect your drains. Since the water in business drains and sewers might have some contaminants, a disinfectant is necessary during the water cleanup.
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How to Handle Flood and Water Damage While Waiting on the Pros

6/22/2017 (Permalink)

How to Handle Flood and Water Damage While Waiting on the Pros

Too much rain, a hurricane with dangerous storm surge, or a broken pipe can all cause water damage in homes and offices. It’s major flooding that causes the most damage, but a burst pipe can cause significant damage at home or work. When water in the home or water in the office is located, it’s important homeowners and business people learn how to handle the situation accordingly. To make it easier for home and business owners to understand, the proper way to handle water damage is broken down into water damage and flood damage.

Water Damage

When water in the home or water in the business is located, it’s imperative people know precisely how to handle this situation. There are specific steps that must be taken, including calling for a professional restoration and mitigation company to come out and handle the water cleanup and drying process. While waiting for them to arrive, there are a few steps people can take to help when the find water in the home or water in the business.

- Stop the water where it’s coming from if it’s possible
- Turn off all power
- Stay off wet carpet
- Place foil under the legs of furniture or move it entirely
- Remove all personal items from the area

While restoration and mitigation crews are on their way to a home or office, it’s imperative to follow these rules. It’s also dangerous to try and perform water cleanup or drying without help. Cleanup can cause electric shock using vacuums and water together, and drying with fans and other items can cause contaminated sewer water to spread the contamination throughout the home or office.

Flood Damage

When flood damage occurs, there are many things people can do to help before professional restoration and mitigation companies arrive. The first is to be sure all power is turned off at the source. This is required even if a dangerous storm has knocked the power entirely out. Power companies work tirelessly to restore power in bad weather, and no one ever knows when they’re able to turn it back on.

- Stay out of flood water
- Look for live creatures
- Remove all valuables ahead of time

There are times when flood damage occurs unexpectedly, but many times people know it’s coming. If this happens, it means they have a chance to remove items from the home or office. When a flood occurs, water in the home and water in the business can be devastating. Water in the home or water in the business can be several feet deep, and it can destroy entire homes or businesses.

Before restoration and mitigation crews arrive to see flood damage, home and business owners must know to stay out of the water. When floods occur, many forms of wildlife are displaced by the raging waters or storm surge. When this occurs, it’s not impossible to find small sharks, dolphins, manatees, alligators, snakes, and other creatures in the water. They go where they are moved, and it can be dangerous to be in the water with these animals.

What the Pros Do

When professional restoration and mitigation crews arrive, they begin the heavy lifting. They assess the damage, they get their professional equipment out and use it to make sure all water is removed, and they go through the water cleanup and drying process quickly and efficiently. This equipment makes it less likely water has time to spread further and cause more damage. The drying process is much easier with the help of professional equipment that reaches places regular fans don’t reach, and the restoration process is simple.

Water damage is never good, but it can be much worse if it’s left uncared for more than necessary. It’s not always possible to catch it right away, but it’s always too late to wait to decide how to handle a situation like water cleanup following a flood.
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5 Tips On How To Recover Your Home And Business After Flood Damage

5/29/2017 (Permalink)

5 Tips On How To Recover Your Home And Business After Flood Damage

Just a few inches of water in home or business enterprise may result in massive property damage. Regardless of the cause, whether natural flood damage or home water system malfunction, you need an elaborate cleanup practice. The following tips come in handy when putting in mitigation measures to reduce the effect of water damage as well in helping you initiate the cleanup and restoration process.

1. Clear the water drainage systems

Clogged water and sewer drainages are the leading causes of water in home or business. Cleaning Out the internal and outside water drainage and redirecting the water in business off the building might go a long way in easing the water damage correction process. As a mitigation measure, regularly check your home sinks and shower drainages for clogs. You can also contract professional plumbers to carry out regular drainage maintenance schedules for commercial properties if you are to minimize the risk of water in business.

2. Dry out the flood waters from the house or commercial properties

Drying is one of the most critical components of the water cleanup process after floods. Buckets can be useful when ridding small living or working spaces water after a minimal flood. You will, however, require more sophisticated water in business drying equipment such as the sump pump or the wet vacuum cleaner. Poking holes in walls might also further accelerate the process.
In most cases, if the furniture hasn’t been soaked in the water in home for more than 48 hours, there is hope for possible mitigation against further flood damage, meaning that they may be salvaged. In most cases, however, drying doesn’t help restore them back to their original state. You, therefore, have to consider the monetary or sentimental value an item has on you before considering the cleaning and drying option.

3. Let in fresh air

Once you get rid of the water in business, consider opening up the windows, doors, and ventilations for proper air circulation around the building. However, only open up your house after the floods have subsided or drainages cleared and ensure that such acts don’t expose you to further water in home floods.
Fresh air helps with better circulation of moisture around the house. This assures an accelerated water cleanup of the affected areas.

4. Remove irreparable furniture and equipment

Some office, as well as home furniture and equipment, aren’t water friendly and, therefore, prove irreparable and have to be disposed of after minimal contact with water. Regardless of the sentimental value you attach to some of these items, they have to be removed from the building before initiating the drying process. This minimizes the chances of mold growth that is not only costly to get rid of but also lengthens the flood damage restoration period.

5. Remove any moisture trapping furniture and finishes around the house

Water damage correction requires general repairs and reapplication of finishes around the house such as new ceilings and wall paintings. Nonetheless, this can only take place after the house is fully dried. Restoration, therefore, calls for the disposal of any moisture trapping items and furniture around the home.
Start by getting rid of any absorbents around the house such as carpets and rugs by cleaning them and hanging them dry outside whenever the weather permits or disposing them off. As a mitigation measure against formation of mold, the internal wall linings and skirting’s as well as the front panels to showers and baths also have to be removed to further speed up the water cleanup, drying, and restoration process.

Bottom Line

Water damage correction after floods starts with water cleanup before repairs and equipment refurnishing. However, the steps adopted in the restoration process not only determine the inexpensiveness but also the length of the entire process. Simple but calculated steps as clearing the drainage systems, removing moisture trapping finishes, and letting in air go a long way in guaranteeing fast flood damage restoration to a home or business enterprise. Visit for more information on water damage.

Seven Tips for Dealing With Water Damage

4/25/2017 (Permalink)

Seven Tips for Dealing With Water Damage

Every person, at one time or another, will probably have to deal with a water problem. A pipe may leak, burst or disconnect. Floods happen and so does flood damage. Rain doesn't always stay outside. No matter the source only water can cause water damage. Water damage in the home may provoke the home owner or renter to feel helpless. Damage caused by water in a home or water in a business may result in monetary loss but these tips can help with mitigation, with water cleanup and water damage restoration. Try these tips when water cleanup is necessary, for water damage restoration and for mitigation of the ramifications of damage done by water in a business or the damage done by water in a home. A business may have to close until it is cleaned and repaired when damage is done by water in a business. People may have to stay in a hotel until the home is cleaned and repaired when damage is done by water in a home.

1. Call a water damage restoration company

Many who are financially able and people who have insurance coverage call in the experts, for example a water damage restoration company, when confronted with damage caused by water in a home or water in a business. The professionals know what they are doing, especially where it involves mitigation of flood damage and other varieties of water damage. Disconnect the electricity, unplug from all outlets and remove everything visible and portable from the area.

2. Stop the water from causing further water damage. Turn off the water at the source or close off the entrance point of the water. In cases of flood damage remove as much of the water as possible. If the area is still flooding the flood damage will increase. Wet vacuums and another appliances can suck the water up. When all else fails bail the water with buckets.

3. Drying the area is an essential step in water cleanup. Air movement is helpful and is often required while drying. Open doors and windows on a sunny day to supply fresh air for mitigation, to increase air movement and to facilitate drying. Turn on fans to encourage air movement as well. Drying and air movement impact water cleanup.

4. Carefully look for sharp objects, debris and other hazardous materials. Depose of any found with caution and following all safety and public standards. Put down towels or absorbent rags to soak up any residual moisture. Mop the area.

5. Stay calm and wear protective gear if needed.

6. Rescue any papers or items from the area and dry them appropriately. Dispose of any damaged items with caution and following all safety and public standards.

7. Disinfect and treat the area to prevent mold. Call in the experts if needed.

When excess water has become a problem the harm and destruction caused can never be completely undone but the consequences can always be reduced and alleviated with these seven tips. Visit for more information on water damage.

Water Damage Restoration For Businesses and Home

4/25/2017 (Permalink)

Water Damage Restoration For Businesses and Home

Water damage and flood damage can be a devastating experience for any homeowner of business as it can occur very suddenly with terrible consequences. Water damage restoration and mitigation can also be a long and slow experience which can disrupt the lives of those who are involved.

Situations where natural floods or water incidents where flooding occurs from broken pipes or sewage backup cause water in home and water in business events that stops everything in its tracks until a water damage restoration and mitigation effort can be arranged to restore things as they were before the event.

A water in business or a water in home occurrence can create standing water in buildings that can be very dangerous. Standing water can be covering live electrical outlets which could electrocute a person who touches the water or walks into it. Standing water also contains many unknown hazardous materials that can cause disease very quickly.

The best strategy is to have residents and business owners evacuate a water in home or a water in business situation right away and call in professionals who can take charge and begin water damage restoration and mitigation as soon as possible. Water damage and flood damage are serious, but the human safety factor must take priority.

A person should contact their insurance agent and find out who would be a good recommendation for water damage and flood damage restoration and mitigation. The insurance company will know who is competent in this area. Once families and customers are no longer present, the experts can go to work and begin the water damage restoration process.

First of all, any standing water must be eliminated, and this is done with high powered pumps, which takes only a few hours in most cases. Next, a drying process occurs, using industrial type fans that create air movement across the affected areas of wetness. This part of the water cleanup, the drying, and air movement, can take a few days to be effective. Then soaked items must be thrown out, and the area must be sanitized. Once all of this is accomplished, the area can be rebuilt and refurbished.

The entire process of water cleanup, drying, air movement, and rebuilding can take as long as a month, so people will have to find somewhere else to live during that time. When there is a water in business or a water in home situation that has occurred from flood damage or water damage, there is always a very clear danger to any occupants who remain in the structure while any water cleanup is taking place.

Flood water can contain raw sewage, pesticides, fertilizers, petroleum products, bacteria, viruses, e-Coli, Cholera, Typhus and a host of other contaminants that the water picks up along the way. That is why the water cleanup and systemized process of getting standing water out of a structure, the drying of the area by creating air movement, getting rid of soaked items and sanitizing the area is necessary. Once the restoration process is completed, the structure is usually as good as new and habitable for residents and customers. Visit for more information on water damage.