Recent Why SERVPRO Posts

Stop Mold From Spreading With 3 Steps for Containment

7/18/2019 (Permalink)

Stop mold from growing with proper cleaning techniques in your Providence commercial property.

Effective mold cleanup involves keeping the mold contained in the area it currently resides. Improper procedures can spread the fungus elsewhere and make the problem worse rather than better. You can avoid this mistake by properly mitigating mold with these three steps to contain it to a controlled area of your business in Providence, RI.

3 Steps for Mold Containment.

  1. Evaluate the Scope of Mold

Knowing where the mold is located will inform you of what uncontaminated areas to avoid after exposure. By measuring both clean areas and areas with mold contamination, you can check progress as cleanup unfolds.

  1. Wear Protective Equipment to Prevent Carrying

When dealing with a minor mold problem, disposable gloves and shoe covers are recommended to stop the tracking of mold spores on your hands and feet. Since they are disposable, you can discard the covers once you are at the border of a mold-free area.

For most major mold problems, disposable clothing is advised in addition to the minor mold cleanup equipment. This can be in the form of plastic coveralls or a breathable body suit. When you are out of the contaminated area, you can safely remove them and keep them away from the rest of the building.

  1. Act Based on Containment Level

Depending on the size of the area, negative air pressure or sealing may be appropriate. This is judged based upon the prevalence of spores. While generally a large area is more in need of full containment, a heavily infested small area requires equal protocol. It is recommended to leave that decision in the hands of a professional from a company that specializes in mold remediation.

Once the necessary containment level is identified, polyethylene sheets are put up to contain the area. Any areas where mold spores could escape such as vents are also sealed off. From there, cleanup begins.

Mold cleanup complements savvy prevention. You cannot stop mold from spreading unless you contain it and stop it from running rampant around your commercial property.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

SERVPRO Is Prepared for Major Storms

2/18/2019 (Permalink)

SERVPRO of Providence has a mobile command center ready for any storm

What happens when a Olneyville, RI, disaster recovery company doesn't have the equipment it needs? When a significant storm or disaster strikes, local companies aren't always prepared for an adequate storm response. The company many not have the necessary equipment or workforce to handle cleanup to the necessary expense. This is especially true when commercial properties are hit during a natural catastrophe.

  • Hospitals and associated facilities require immediate disaster response services.
  • Property managers are responsible for the safety of people in and around buildings.
  • Universities and schools have large numbers of people and supplies onsite.
  • Government facilities and program shutdowns affect many employees and members of the public.

Access to Corporate Resources

Fortunately, SERVPRO disaster recovery franchises have access to corporate resources. When local communities are hit by tornadoes, blizzards, or floods, storm response teams are mobilized from a network of carefully positioned centers. This means that if a blizzard knocks out power and services to a small community, resources from larger metropolitan areas can be used in response.

Preferred Vendor Status

The storm damage company works closely with many insurance companies and is often a preferred vendor. Residential and commercial customers may find they can get the go-ahead from their insurance providers for cleanup and recovery efforts more quickly when working with an approved storm damage recovery company.

Specialized Catastrophe Division

In the case of a true catastrophe, SERVPRO has a large loss division with specialists who have been trained to handle disasters of any size and specifically for exceptionally large disasters. These teams are ready to handle events like the Hurricane Katrina or California wildfires. The specialized team travels with resources pulled from more than 1,700 franchises and with access to a broad network of command centers.

When Olneyville, RI, needs professional disaster recovery services, SERVPRO has the people, the equipment, and the training to help communities get back on track. They can step in when other options aren't enough.

Who Pays for What After a Fire at an Apartment Complex?

11/22/2018 (Permalink)

Fire damage in a Hope,RI kitchen

Apartments are an essential part of lively communities. After all, these structures allow landlords to make money while providing tenants with a decent place to live. Of course, like all buildings, apartments are not immune from fire damage. After an apartment fire occurs, landlords and tenants in Hope,RI, often wonder who pays for what?

Analyzing Affected Areas

Fires have a way of affecting many parts of a building. While flames may destroy only part of the structure, smoke may infiltrate seemingly untouched areas. When analyzing damage, inspectors must consider the following:

  • The entire apartment building
  • Specific rental units
  • Exterior landscaping
  • Common areas
  • Tenant belongings

Identifying Ownership

Unlike private homes, apartment buildings have shared ownership. While the landlord owns the building itself, the tenant likely owns the furnishings and belongings inside the unit. When determining who is responsible for repairing or replacing damaged items, ownership is key. The landlord’s insurance policy probably covers fire damage to the structure. If the tenant does not have rental insurance, he or she must pay out of pocket for damage to personal belongings following an apartment fire.

Taking Care of Restoration

Many apartment fires are not a complete loss. Rather than bulldozing the apartment building, landlords may decide to work with a reputable fire-restoration service. When doing so, landlords usually pay cleanup costs that relate to the apartment, its flooring and its fixtures. The tenant, though, must pay restoration costs for personal belongings, clothing, keepsakes and furniture.

Whether you are a landlord or a tenant, you don’t want to go through an apartment fire. If, however, your rental unit sustains fire damage, you must know who is responsible for covering what expenses. By thinking about ownership and cleanup costs, you can better plan for disaster. You can also determine the sort of fire insurance you need to cover to protect your individual interests.

3 Misconceptions About Bleach and Its Ability To Eliminate Mold

11/15/2018 (Permalink)

Mold containtment to commercial property in Reservoir,RI

3 Misconceptions About Bleach

Many commercial property owners in Reservoir,RI, consider bleach to be a blessing to their cleaning regimens, assuming that its overpowering chemical smell and glowing reputation can do no wrong. Unfortunately, when you’re dealing with a mold issue in your building and you need fungus cleanup that lasts, this common cleaning solution simply can’t handle the task. Here are three misconceptions about the favored cleaning product and why it doesn’t work against destroying mold growth in your building.

1. Porous and non-porous surfaces create different habitats for mold. While the appearance of mold spores look easy to remove with a few simple swipes and a basic cleaning solution, many forget to take into account the root system of mold that grows beneath any porous surface. Therefore, a quick sweep with a harsh cleaning solution across any surface made of drywall, wood or fabric won’t completely cleanup mold, as the roots can effectively survive and reproduce again over time.

2. Using bleach does more harm than good to your property’s environment. Extreme chemicals like chlorine and the by-product dioxin present in this all-powerful liquid can actually create a more toxic environment than there was to start. It leaves behind fumes and pollutants that can build-up and create health concerns for any occupants in your building. The use of such harsh chemicals is why it’s best to leave proper fungus cleanup to experienced mold remediation specialists who can appropriately dispense more environmentally-friendly methods of mold removal.

3. Chlorine can evaporate and diminish the potency of the liquid. Depending on the age of your product and how tightly sealed the container was since it was first opened, the effect of the chlorine could have greatly dissipated, leaving it fairly useless as a solid, all-purpose cleaning treatment.

Do Away With Mold For Good, Without Fail

When you’re trying to eliminate mold in your Reservoir,RI, commercial property, it’s best to utilize serious treatments that will do the job right. Understanding why society’s most favored cleaning product isn’t the most effective solution to fungus cleanup is a great first step in the right direction.

12 Steps to Take To Fix a Leaking Compression Faucet

8/13/2018 (Permalink)

Water damage cleanup in Providence, RI building

12 Steps to Take To Fix a Leaking Compression Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet in Providence, RI.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.