Recent Why SERVPRO Posts

The Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO office in Providence SERVPRO of Providence

In the disaster recovery industry, customers rely on fast, efficient services. After all, people are dealing with some of the biggest challenges of their lives. If you are looking to get involved in an emergency cleanup company, you should consider a SERVPRO franchise. This isn't the only choice in Hope, RI, for disaster cleanup, but it stands above the rest.

Steps the Team Will Take

If you're thinking about purchasing a SERVPRO franchise, you need to understand how the individual offices work and handle emergencies. The SERVPRO team can respond to incidents of all types and sizes. Here is the process the technicians will follow:

  • Arrive on the scene and inspect the damage
  • Develop a cleanup plan and share it with the client
  • Remove damaged materials and get rid of water, soot and mold
  • Sanitize the affected area
  • Rebuild and restore the building

The Advantages of Having a Local Presence

Some big-name disaster cleanup outfits aren't based in the city or town where the emergency occurred. The good news for people is that SERVPRO is locally owned, and people should find a franchise nearby. This is important because it allows the team to respond quickly and be on the scene within a few hours of the call for help. The technicians live and work in the area, so they understand the environment, terrain, and challenges that can occur there.

Help From Corporate

These certified flood and fire restoration teams can effectively rebuild a client's building, even after the worst storms, fires or floods. The team can call upon the SERVPRO home office and get additional equipment, tools, and technicians as needed. Help from the corporate group is never far away. Other franchises can even mobilize and come to the area for cleanup and restoration needs.
It should be clear to see what makes a SERVPRO franchise so appealing. This organization has the service and strength you would want.

How To Prepare Your Business for a Fire

12/29/2019 (Permalink)

A piece of paper with words that say What is your action plan? Most companies are legally required to have an emergency action plan

How To Prepare Your Business for a Fire

Without proper preparation, a relatively minor emergency can have tragic consequences for a Reservoir, RI, business. That is why all employers should create a contingency plan.
In fact, most companies are legally required to have an emergency action plan (EAP) in place. According to Occupational Safety and Health Administration regulations, an EAP is necessary in workplaces that plan to evacuate employees and have fire extinguishers present. An EAP must include the following:

  • A procedure for reporting emergencies
  • An evacuation plan
  • A way to account for all employees after the evacuation
  • Medical or rescue duties being performed by employees, if applicable

Additions To Your Plan

You may not want to stop with these minimum requirements. To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency. Make sure that any disabled workers will be able to understand the alarm system.
You may also want to come up with an alternative communications location where everyone can gather in the event of fire or smoke damage to the property. You may similarly opt to find a safe place to store important records. Keep these documents in a location where they can be protected from water damage if the sprinklers go off.

Implementing Your Plan

Once the plan is in place, select an employee to lead the facility in event of an emergency. That person will oversee the evacuation procedures and decide when to activate them.
Your employees should also be trained so they understand the plan. Consider holding practice drills to test the effectiveness of the EAP. You can then adjust it accordingly.
By creating a contingency plan in advance, you can limit the spread of a blaze and protect your employees. Still, even if you prepare for an emergency ahead of time, you could still sustain fire damage to your property. That is why you should also give your workers the contact information for a local cleanup and restoration services company.

Search These 3 Places In Your Home for Mold

11/24/2019 (Permalink)

Black mold on wall beside kitchen cabinet Mold damage in a Wayland, RI home

Search These 3 Places In Your Home for Mold

Mold growth can take place in any location with enough humidity and oxygen. While it is important to mitigate flood and leak damage to prevent mold, it can also develop in less obvious spots. Due to the prominence of water and air in the environment, nearly any location in your home can potentially encourage mold. As you inspect the building, you might find some specific areas where mold most commonly appears.

1. Sinks and Toilets

Generally, the bathroom is one of the rooms that endures the most humidity. The appliances that face the most exposure to water and moisture are the sinks and toilets. From the humid atmosphere to the water necessary to use them and potential pipe leaks, these areas create the right environment for mold to develop, especially the dark, enclosed area under the sink. Be sure to clean and dry their surfaces as thoroughly as possible.

2. Walls

Another location ideal for mold growth is behind the wall. Even though walls themselves are not great for mold, since they are in exposed, lit and generally dry areas, you can still get a moldy drywall. This is due to the dark, enclosed space behind walls, which can be moist due to the plumbing system's pipes. If you find mold in the wall, it is most likely there is mold behind it as well. It can also indicate a larger problem that needs immediate attention, such as a pipe leak.

3. Wood and Laminate Floors

Even though laminate floors may give any room in your home a natural, earthy look, they are very vulnerable to mold, especially if they are above concrete. This material is porous, which allows it to absorb water and mix with it. This can lead to mold on wood and laminate. Prevent nearby spills and leaks or replace the floor with ceramic tile.
Some areas in your Wayland, RI, household are more susceptible to mold growth than others. Search these places and call a mold cleanup service to deal with severe cases.

Does Your Home Need a Mold Test?

9/19/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a Hope, RI home

In order to remove mold and mildew from your Hope, RI, home, you first have to find it. If you want to find and identify mold growth, a mold assessment can help you do so.

Types of Mold Testing

There are several different types of mold tests available, each with their own benefits:

  1. Bulk testing determines the amount of mold on various surfaces in your home, such as carpet and drywall. Pieces of the material are sent to the lab and examined.
  2. Air testing identifies the amount of mold spores in the air.
  3. Surface testing determines the concentration of mold spores on different surfaces in the home. Surface testing differs from bulk testing in that mold is collected from the surface and then sent to the lab rather than sending entire samples of the material to the lab.
  4. Culture testing uses a small sample of mold from a home and grows it into a colony that is large enough to be identified.

Because the concentration of mold spores can vary at different times and in different locations, it may be beneficial to do several types of tests and do the mold assessment more than once. This will give you the best idea of the amount, location and type of mold in your home.

Reasons To Test for Mold

There are many reasons people test for mold in their homes. Knowing the details of your mold problem can help you in the decision-making process. Toxic molds, including black mold, require extra caution to prevent illness. Molds in certain locations, such as drywall and insulation, may require professional intervention. The following situations might call for a mold test:

  • Finding the source of a moldy smell when there is no visible mold
  • Determining if certain physical symptoms (headache, burning eyes, etc.) are caused by mold
  • Determining if mold remediation efforts were successful
  • Identifying the type of mold

A mold assessment can help you create a plan of action for dealing with any mold problem you have. An experienced restoration team can guide you through the entire process, from testing to restoration.

How Do I Prevent Mold in My Building After a Leak?

7/22/2019 (Permalink)

a pipe with water squirting out Broken pipe in a Mount Pleasant, RI building

How Do I Prevent Mold in My Building After a Leak?

If your building is suffering from water damage in Mount Pleasant, RI, there is the potential risk that the sitting water will become a breeding ground for mold. If your building recently suffered from flooding as a result of a storm or leaking pipe, or if you simply had a large spill that allowed a large quantity of water to get into your walls or floors, then you need to make sure you address the problem before it grows into something worse.

1. Act Quickly

The number one method for mold prevention is to stop them from developing in the first place, and the easiest way to accomplish this is to make sure that you don’t allow any leaks or spills to sit for long. Cool, damp settings are a breeding ground for mold, and you’re asking for trouble if you leave water damage untreated. When you discover a water spot, dry it out as thoroughly as possible. An absorbent material like a towel is a great way to sop up water from carpets, while fans can be used to blow fresh air on damp walls or wood floors to help dry them out more quickly and prevent mold growth.

2. Check the Source

Drying up after a spill or leak is important, but if you don’t address the underlying problem which led to the damage, you will likely have to deal with the same problem again in short order. Check for any dripping pipes or leaks in your roof that are leading to a drip in your walls and creating the wet spots. If necessary, shut off water to the area the leak is occurring in order to perform necessary repairs on the pipe.

3. Seek Help

When you have a major leak or if you fail to prevent mold from growing, it may be time to speak with a professional. A consultation from a qualified plumber or mold cleanup specialist allows you to address any problems as a result of the water damage and prevent future occurrences.

Stop Mold From Spreading With 3 Steps for Containment

7/18/2019 (Permalink)

Stop mold from growing with proper cleaning techniques in your Providence commercial property.

Effective mold cleanup involves keeping the mold contained in the area it currently resides. Improper procedures can spread the fungus elsewhere and make the problem worse rather than better. You can avoid this mistake by properly mitigating mold with these three steps to contain it to a controlled area of your business in Providence, RI.

3 Steps for Mold Containment.

  1. Evaluate the Scope of Mold

Knowing where the mold is located will inform you of what uncontaminated areas to avoid after exposure. By measuring both clean areas and areas with mold contamination, you can check progress as cleanup unfolds.

  1. Wear Protective Equipment to Prevent Carrying

When dealing with a minor mold problem, disposable gloves and shoe covers are recommended to stop the tracking of mold spores on your hands and feet. Since they are disposable, you can discard the covers once you are at the border of a mold-free area.

For most major mold problems, disposable clothing is advised in addition to the minor mold cleanup equipment. This can be in the form of plastic coveralls or a breathable body suit. When you are out of the contaminated area, you can safely remove them and keep them away from the rest of the building.

  1. Act Based on Containment Level

Depending on the size of the area, negative air pressure or sealing may be appropriate. This is judged based upon the prevalence of spores. While generally a large area is more in need of full containment, a heavily infested small area requires equal protocol. It is recommended to leave that decision in the hands of a professional from a company that specializes in mold remediation.

Once the necessary containment level is identified, polyethylene sheets are put up to contain the area. Any areas where mold spores could escape such as vents are also sealed off. From there, cleanup begins.

Mold cleanup complements savvy prevention. You cannot stop mold from spreading unless you contain it and stop it from running rampant around your commercial property.

Understanding the Types of Mold That Can Grow in Your Home

5/23/2019 (Permalink)

black growth on a white wall If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types

Types of Mold That Can be Found in Your Home

When you learn that a mold outbreak has infested your home in Hope, RI, you may come across many different types of mold that have found their way into various parts of your living space. It’s important to understand the different forms of the substance, so you can quickly address your mold growth problem. Here is a useful guide to the various types of mold that can be found in your home.

Black Mold

One of the better-known types of mold that can appear in homes is Stachybotrys atra, which is also referred to as black mold. Like many other species, black mold grows in moist environments and feeds off the wet atmosphere. This moisture can result from any of these causes:

  • Water damage
  • Flooding
  • High humidity
  • Leaks

With enough moisture in the air, black mold will only continue to spread. Before this happens, it is crucial to contact a mold remediation expert immediately to schedule a black mold cleanup. 

Cladosporium

Cladosporium is one of the most common types of household mold, and it tends to have a black or green hue. While it typically grows on wood and painted surfaces, it can also be found on the backs of toilets and air ducts. Similar to black mold, Cladosporium mold growth can occur in areas where high humidity or moisture is present.

Aspergillus

Another common form of mold that can grow both indoors and outdoors is known as Aspergillus. It is primarily found on dead leaves and other decaying matter outside. When it attaches itself to clothing and shoes, it can be dragged indoors as well. Aspergillus may also be present on air conditioning units if they still contain traces of moisture.

If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types. By working with a mold remediation expert, you can resolve the issue and enjoy a cleaner living space.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

SERVPRO Is Prepared for Major Storms

2/18/2019 (Permalink)

SERVPRO of Providence has a mobile command center ready for any storm

What happens when a Olneyville, RI, disaster recovery company doesn't have the equipment it needs? When a significant storm or disaster strikes, local companies aren't always prepared for an adequate storm response. The company many not have the necessary equipment or workforce to handle cleanup to the necessary expense. This is especially true when commercial properties are hit during a natural catastrophe.

  • Hospitals and associated facilities require immediate disaster response services.
  • Property managers are responsible for the safety of people in and around buildings.
  • Universities and schools have large numbers of people and supplies onsite.
  • Government facilities and program shutdowns affect many employees and members of the public.

Access to Corporate Resources

Fortunately, SERVPRO disaster recovery franchises have access to corporate resources. When local communities are hit by tornadoes, blizzards, or floods, storm response teams are mobilized from a network of carefully positioned centers. This means that if a blizzard knocks out power and services to a small community, resources from larger metropolitan areas can be used in response.

Preferred Vendor Status

The storm damage company works closely with many insurance companies and is often a preferred vendor. Residential and commercial customers may find they can get the go-ahead from their insurance providers for cleanup and recovery efforts more quickly when working with an approved storm damage recovery company.

Specialized Catastrophe Division

In the case of a true catastrophe, SERVPRO has a large loss division with specialists who have been trained to handle disasters of any size and specifically for exceptionally large disasters. These teams are ready to handle events like the Hurricane Katrina or California wildfires. The specialized team travels with resources pulled from more than 1,700 franchises and with access to a broad network of command centers.

When Olneyville, RI, needs professional disaster recovery services, SERVPRO has the people, the equipment, and the training to help communities get back on track. They can step in when other options aren't enough.

Who Pays for What After a Fire at an Apartment Complex?

11/22/2018 (Permalink)

Fire damage in a Hope,RI kitchen

Apartments are an essential part of lively communities. After all, these structures allow landlords to make money while providing tenants with a decent place to live. Of course, like all buildings, apartments are not immune from fire damage. After an apartment fire occurs, landlords and tenants in Hope,RI, often wonder who pays for what?

Analyzing Affected Areas

Fires have a way of affecting many parts of a building. While flames may destroy only part of the structure, smoke may infiltrate seemingly untouched areas. When analyzing damage, inspectors must consider the following:

  • The entire apartment building
  • Specific rental units
  • Exterior landscaping
  • Common areas
  • Tenant belongings

Identifying Ownership

Unlike private homes, apartment buildings have shared ownership. While the landlord owns the building itself, the tenant likely owns the furnishings and belongings inside the unit. When determining who is responsible for repairing or replacing damaged items, ownership is key. The landlord’s insurance policy probably covers fire damage to the structure. If the tenant does not have rental insurance, he or she must pay out of pocket for damage to personal belongings following an apartment fire.

Taking Care of Restoration

Many apartment fires are not a complete loss. Rather than bulldozing the apartment building, landlords may decide to work with a reputable fire-restoration service. When doing so, landlords usually pay cleanup costs that relate to the apartment, its flooring and its fixtures. The tenant, though, must pay restoration costs for personal belongings, clothing, keepsakes and furniture.

Whether you are a landlord or a tenant, you don’t want to go through an apartment fire. If, however, your rental unit sustains fire damage, you must know who is responsible for covering what expenses. By thinking about ownership and cleanup costs, you can better plan for disaster. You can also determine the sort of fire insurance you need to cover to protect your individual interests.

3 Misconceptions About Bleach and Its Ability To Eliminate Mold

11/15/2018 (Permalink)

Mold containtment to commercial property in Reservoir,RI

3 Misconceptions About Bleach

Many commercial property owners in Reservoir,RI, consider bleach to be a blessing to their cleaning regimens, assuming that its overpowering chemical smell and glowing reputation can do no wrong. Unfortunately, when you’re dealing with a mold issue in your building and you need fungus cleanup that lasts, this common cleaning solution simply can’t handle the task. Here are three misconceptions about the favored cleaning product and why it doesn’t work against destroying mold growth in your building.

1. Porous and non-porous surfaces create different habitats for mold. While the appearance of mold spores look easy to remove with a few simple swipes and a basic cleaning solution, many forget to take into account the root system of mold that grows beneath any porous surface. Therefore, a quick sweep with a harsh cleaning solution across any surface made of drywall, wood or fabric won’t completely cleanup mold, as the roots can effectively survive and reproduce again over time.

2. Using bleach does more harm than good to your property’s environment. Extreme chemicals like chlorine and the by-product dioxin present in this all-powerful liquid can actually create a more toxic environment than there was to start. It leaves behind fumes and pollutants that can build-up and create health concerns for any occupants in your building. The use of such harsh chemicals is why it’s best to leave proper fungus cleanup to experienced mold remediation specialists who can appropriately dispense more environmentally-friendly methods of mold removal.

3. Chlorine can evaporate and diminish the potency of the liquid. Depending on the age of your product and how tightly sealed the container was since it was first opened, the effect of the chlorine could have greatly dissipated, leaving it fairly useless as a solid, all-purpose cleaning treatment.

Do Away With Mold For Good, Without Fail

When you’re trying to eliminate mold in your Reservoir,RI, commercial property, it’s best to utilize serious treatments that will do the job right. Understanding why society’s most favored cleaning product isn’t the most effective solution to fungus cleanup is a great first step in the right direction.

12 Steps to Take To Fix a Leaking Compression Faucet

8/13/2018 (Permalink)

Water damage cleanup in Providence, RI building

12 Steps to Take To Fix a Leaking Compression Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet in Providence, RI.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.