Recent Why SERVPRO Posts

3 Reasons Black Water in Your Home Is an Emergency

5/16/2022 (Permalink)

sewage backup in a toilet A flooded toilet can spread throughout the home.

Three Reasons Why Black Water in Your Home Is a Disaster

While unwanted water in your home in Elmwood, RI, is a big problem, the situation becomes much worse if the water is contaminated. This could be the result of floodwaters coming into your home, or it could be from a ruptured pipe that carries sewage. At this point, you will need a professional sewer cleanup. Several important factors label this as an emergency.

1. A Sewer Backup Poses a Risk to Everyone
Dirty water in your home puts everyone in the household at risk. Any surfaces that water came in contact with could be contaminated. Sometimes that damage cannot be seen, but it is there nonetheless, resulting in unsanitary conditions. The best bet is to call a local water damage restoration company. Trained technicians will arrive in a matter of hours and focus on safety right away.

2. A Flooded Toilet Can Spread Throughout the Home
Water does not tend to stay in one place but can seep into floors and even drip into the room below the initial spill. A professional sewer cleanup will work to contain the contaminated water, thus limiting the scope of the property damage. With the right equipment for the job, such as water vacuums and powerful pumps, a trained crew ensures the water does not spread into other areas.

3. A Water Spill Gets Worse Over Time
As a powerful corrosive agent, water, especially black water, can eat away at nearly all the elements of a home. This includes breaking down wooden structures and even having an impact on metals, ceramics and other durable materials. A rapid cleanup doesn't give water a chance to work on vulnerable materials. It also is less likely to result in mold growth from saturated surfaces and elevated humidity levels.
A sewer cleanup is a job for professionals who will arrive quickly. It requires a rapid response to limit the damage caused by black water.

SERVPRO Storm Restoration Services: 3 Benefits They Offer During an Insurance Claim Filing

2/13/2022 (Permalink)

Wet floor in a utility room, air  mover and dehumidifier placed on affected area Utility room suffered from floodwaters after a storm.

Storm Restoration Services

When storm damage and flooding affect your Wayland, RI, home, it can be difficult to know where to begin with cleanup efforts. Filing an insurance claim can be an effective first step, but even this can be difficult if you are not sure how to describe or evaluate the problems. Working with a storm damage restoration company like SERVPRO can help you communicate more effectively with your claim services and get the process started quickly.

1. Experienced Technicians Will Inspect and Catalog Damage

When multiple rooms in your home are damaged by a major storm, gauging the extent of the damage may be a challenge due to the presence of flood water and other debris. Experienced flood technicians can survey each room and begin the remediation process, and what they report to you may help you file an insurance claim with more confidence and speed.

2. They Respond Quickly

Once your home is damaged by a storm, getting in touch with claim services right away can help expedite the filing process, and they can send an emergency response restoration team out to help kick start the cleanup process. The faster the techs reach you, the sooner you can receive detailed information about the likely total amount of your claim.

3. The Cost of Restoration for Some Items Will Be Clearer To You

After a storm damages your home, you will probably have questions about the cost of restoring valuables and keepsakes and how you might file a claim to cover this service. Restoration experts from SERVPRO can discuss your options with you and help you understand what services your items require, as well as the cost of each, so you can file a claim right away.

When storms and flooding damage your Wayland, RI, home, starting the cleanup process can be a daunting task. Calling your insurance claim services and a restoration company before you try to salvage your belongings can make the filing process simpler and give you peace of mind during restoration.

5 Ways To Eliminate Smoke Odor

11/26/2021 (Permalink)

Ozone generator Ozone machines can remove smoke odor quickly.

Smoke Cleaning Methods

Smoke odors are persistent. Methods such as air filtration, ventilation, or wiping residue off of surfaces are not likely to be sufficient. Particles of smoke drift into air ducts, nooks and crannies, and porous materials such as carpeting, drapery, and furniture. The only way to completely eliminate smoke odor is to permanently neutralize the presence of these particles. Here are five smoke cleaning methods suitable for smoke damage restoration.

1. Ozone Machines

Ozone machines release molecules that follow the same path as smoke particles and oxidize these sources of odor. This method is popular because it works quickly, but all occupants, pets, and plants must be temporarily evacuated.

2. Hydroxyl Generators

Hydroxyl generators destroy smoke particles with radicals generated by ultraviolet light. This method does not require evacuation, but may take anywhere from three to five times as long as an ozone machine.

3. HVAC Air Scrubbers

These scrubbers connect to the central air system to circulate air and filter out smoke particles. As these systems do not neutralize odor molecules, a faint smoke odor may linger. Some odor mitigation professionals may combine an air scrubber with another smoke cleaning method.

4. Thermal Foggers

Thermal foggers fill a home with fog for approximately 30 minutes before the residence is ventilated and allowed to dry. This highly effective odor elimination method also calls for evacuation and workers must wear respirators.

5. Vapor Modification

Vapor modification neutralizes odors by dispersing an aromatic compound in a mineral oil base with the assistance of a blower or fan. There is no need to evacuate during this treatment.

Out of these five methods, only two – ozone machines and thermal foggers – require evacuation. The other three methods can be pursued while you remain at home. A smoke cleaning service can work with you to determine which treatment options are right for a residence in Mount Pleasant, RI.

3 Strategies for Fighting Bathroom Grout Fungi

10/25/2021 (Permalink)

Mold growth on bathroom tiles and grout Mold growth on bathroom.

3 Ways to Combat Bathroom Grout Fungi

When it comes to weekend chores, cleaning the bathroom is probably not your favorite task as a Blackstone, RI, homeowner. Scrubbing the toilet and wiping up hair and soap residue from the sink can be daunting work, but one issue you may find especially challenging is how to remove bathroom mildew from your shower’s grout. This fungus can be stubborn once it dries into the grout; however, there are a few strategies you can use to banish it for good.

1. Create a Natural Cleanser

If you want to avoid the harshness and strong odors of bleach-based household cleaners, you can make one out of natural ingredients. You will need lemon juice, baking soda and vinegar. Mix the vinegar and lemon juice together in equal portions, then add the baking soda slowly until it forms a paste. Spread this mixture onto the grout and let it sit for twenty to thirty minutes. The ingredients in the paste should loosen the mildew and make it easier to wash away.

2. Soak the Grout Overnight in a Dishwashing Solution

When the entire family takes hot showers, this can create a humidity problem that causes mildew to form in the shower wall’s grout. If you want to avoid scrubbing this fungus away, you can soak the tile overnight in a solution of blue dishwashing liquid and a touch of white vinegar. In the morning, simply rinse the grout and wipe away any film left behind.

3. Call a Professional Mold Removal Service

If you are dealing with severe bathroom mildew, you may want to call in a professional mold remediation and removal company for assistance. Qualified technicians can bring in a variety of tools and cleaning solutions that are not available publicly to deal with stubborn mildew. These techs may also be able to provide you with strategies for keeping grout clean in the future.

Dealing with bathroom mildew in your Blackstone, RI, home can be frustrating. However, keeping these cleaning tactics in mind can help you banish fungus safely and effectively.

5 Steps of the Mold Mitigation Process

9/24/2021 (Permalink)

Mold Quarantine Mold remediation in Resevoir, RI.

Mold Mitigation Process

It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home in Reservoir, RI, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.

1. Protection

Before they begin the mold cleanup process, technicians don protective gear to cover their eyes, nose, mouth and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.

2. Containment

To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict air flow from the damaged section and seal it off with thick plastic sheets.

3. Demolition

If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.

4. Sanitation

The remaining structures must be sanitized before it's safe for family member and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.

5. Dehydration

This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.

A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have and decrease the chances of mold growth returning.

Mold in a Nutshell

8/11/2021 (Permalink)

A bedroom wall with significant mold damage SERVPRO is professional in cleaning and restores areas with mold damages.

In a Nutshell: Mold

You’ve probably seen it, and you probably know that it’s not something you want on your food, on your walls or on your floors. We’re talking about mold, and it’s not something you want to deal with in your Providence, RI, home. There are several forms of mold and a number of ways it can infiltrate your home or place of business. It’s important to understand what it is, how it develops and what you can do to effectively handle mold cleanup.

A Fungus

Interestingly, mold come about from tiny spores from the air. These spores will float about and can land just about anywhere in your home. Ordinarily, mold will grow where there is a moisture problem, such as damp basements, showers or refrigerators.


You’re no doubt familiar with mildew, as you’ve probably run into this issue in your Providence, RI, bathroom. It has the appearance of small black spots and usually shows up on shower tile or shower doors. If you ignore mildew, it will continue to build up, creating an unattractive appearance. Fortunately, it’s easy to get rid of this issue:

• Grab a cleaning brush with strong bristles
• Get a commercial-grade bathroom cleaner and apply to the affected area
• Scrub firmly until the mold comes off

Black Mold

In a list of all the types of mold you may see in your home, this is probably the type you want least. This form of mold can be problematic, so you should never touch it or even go close to it. If you find this in your home, call a specialist immediately.

Once you understand what mold is and how it can find its way into your home, you’ll have a much easier time getting rid of it. Black mold, especially, is a major concern that you should leave in the hands of a competent professional.

Does Black Mold Ever Go Away on Its Own?

5/28/2021 (Permalink)

Mold growth on the floor. Mold growth after water damage.

After a water incursion in Fox Point, RI, black mold tends to grow quickly. Absorbent materials around the water leak get saturated and will cause elevated humidity in the area, so when the temperature fluctuates, it causes dampness on surfaces. This is the perfect environment for mold to grow.
What happens after the water leak is fixed? Will mold go away on its own? Unfortunately, mold never disappears from homes without a professional mold cleanup. It’s a sneaky fungus and it loves to ruin homes. Here’s why it’s so insidious and what you can do about it.

What Does Mold Feed On?

Black mold must have an organic matter to grow. This comes from many sources, including

Gypsum in drywall
Cellulose in paper and wood
Skin cells in carpets and fabrics
Organic matter in paint and dust

However, mold needs one more thing to grow: dampness. This comes from a moisture problem, such as a leaky roof, flood, or plumbing issue. Once it finds a shady spot with moisture and food, it’s going to grow. All air, both indoors and outside, is filled with mold spores just waiting for favorable conditions.

What About When the Moisture Is Removed?
The problem with mold is that when the moisture is gone, it doesn’t die. Instead, it goes into a dormant state that will preserve it until the dampness returns. Unfortunately, household cleaners aren’t typically strong enough to eliminate mold.
The mold cleanup technicians will find the cause of the mold and fix it. After that, they’ll use commercial air movers to remove the moisture problem, tear out the wet materials and restore the area to its previous condition. They’ll also use proprietary disinfectants and mold-killing enzymes to attack the mold colonies at their roots.
Once your home has been fully inspected and all the mold damage is professionally restored, your black mold problem should be gone. It’s a good idea to keep an eye on any water leaks, since catching them quickly will prevent mold from developing.

4 Essential Steps That SERVPRO Takes During the Fire Restoration Process

2/18/2021 (Permalink)

soot and smoke damage after a fire Contact SERVPRO if you are dealing with smoke and soot damage after a fire.

Fire Restoration Process

If a fire occurs in your Providence, RI, building, it's vital that you take action quickly. One of the most important steps to take in beginning the restoration process, which SERVPRO is experienced at helping with. If you'd like to know more, here are four essential steps that SERVPRO takes during the fire restoration process.

1. Inspecting for Damage
One of the most important parts of restoration is inspecting the damage. By doing so, experts can determine the best course of action. Not only is this beneficial to the restoration process, but it may save you money if the damage is determined to be minimal. Here's what the fire restoration experts at SERVPRO generally look for:

  • Smoke damage
  • Soot damage
  • Size of the fire

2. Stabilizing Vulnerable Areas
When a building has experienced a fire, it's likely that it will have some damaged structural parts. These are things like roofs, windows, and walls. In order to prevent further damage to your building (which would delay the fire rebuild), SERVPRO workers can stabilize these areas. Windows and walls can be boarded up, while a tarp may be laid over a roof.

3. Cleaning Damaged Items
Unfortunately, many of your items may be damaged during a fire. An essential part of fire restoration is getting your building back to its previous state, so SERVPRO has various cleaning techniques for restorable items.

4. Getting Rid of Smoke and Soot
After a fire, smoke and soot may become entrenched in surfaces like ceilings and walls. This could cause a whole new series of problems, from discoloration to metal corrosion. Since SERVPRO has particular techniques and equipment available, this problem may be dealt with efficiently.
Experiencing a fire can be overwhelming. However, it's important not to give up or sink into despair. SERVPRO can help you get your building as close to normalcy as possible, even if rebuilding services are needed.

How To Make Sure a Mold Cleanup Meets Professional Standards

12/17/2020 (Permalink)

Mold Quarantine Mold remediation in Hope, RI

How To Make Sure a Mold Cleanup Meets Professional Standards

When your business in Hope, RI, experiences an outbreak of mold growth, you want to be sure the mitigation job is done correctly. That's where industry mold standards come into play. A professional mold remediation company will follow practices that have been developed through a rigorous process of learning and testing. These practices will cover everything from the testing for mold to the eventual cleaning and sanitizing of surfaces. Both the EPA and OSHA publish guidelines for eradicating mold growth in commercial buildings. The information in these guidelines cover a lot of ground, including the following goals:

  • To educate companies about dealing with mold
  • To prevent damage to building structures
  • To reduce costs and expenses
  • To protect the health of workers and the public

Understanding Mold
Mold standards come about through a scientific understanding of mold. The facts about mold are fairly well understood. Molds can be found just about anywhere and they grow on a variety of surfaces, eventually breaking down drywall, carpeting and upholstery. Mold growth happens more quickly in damp conditions and will worsen over time if something isn't done. Many types of mold exist, including a variety known as black mold that can sometimes be difficult to control.

Understanding a Mold Clean Environment
It is virtually impossible to rid a building of every mold spore, but it is possible to control mold growth to the point where it is not damaging to materials or health. This is done through a variety of measures such as containing the spread of mold, killing the mold spores and then vacuuming up the residue. Controlling moisture in a commercial building is critical to success, as mold needs water to survive and spread. Special disinfectants have been developed that have proven effective on killing mold in a safe and efficient way. While the majority of mold standards are voluntary, they still lead to the best results in the mold remediation process.

4 Ways to Prevent Bathroom Mold

11/30/2020 (Permalink)

Bathroom vent fan Ventilate your bathroom while you shower

Keep Mold Out Of Your Home

Bathroom mildew and mold are issues that almost every single homeowner has to deal with at some point. Luckily, these problems are also extremely easy to resolve and prevent, as long as you handle the situation correctly. Here are four of the best ways to keep mold out of your Reservoir, RI home's bathroom.

1. Perform Regular Mold Inspections.
How can you know whether you have a mold problem if you don't look for it? Performing regular home inspections can help you catch mold issues while they're still small and easy to fix. Doing so can also help prevent you from randomly stumbling upon a massive mold problem later on down the road.

2. Ventilate Your Bathroom While You Shower.
Long, hot showers might be relaxing, but they also create a perfect environment for bathroom mildew. Properly ventilating your bathroom while you shower can help prevent condensation from building up and causing a humidity problem. You can do this by either cracking a window or door open, or activating your bathroom ventilation system during your shower.

3. Keep Your Shampoo Bottles on a Separate Rack.
Storing your shampoo and conditioner in the shower might be convenient, but moisture can become trapped underneath the bottles, resulting in hidden mold growth. Keeping your shampoo and body wash bottles on a separate bathroom rack, outside the shower, allows the area to dry out more thoroughly.

4. Hang Your Bathmat Up to Dry.
Placing a bathmat on the floor outside your shower is a great way to prevent puddles from forming on your bathroom floor. However, you need to make sure that you also remember to hang your bathmat up to dry after you use it. Otherwise, the moisture that the rug collects just sits on the bathroom floor. Ultimately, it's as if you never had a bathmat to begin with.
Mold growth might be a common bathroom occurrence, but that doesn't mean you can't take the proper steps to help prevent the issue. As always, make sure to contact mold remediation experts if you do discover bathroom mildew growing in your home.

What To Expect From an Indoor Environmental Tester

9/28/2020 (Permalink)

Aspergillus (mold) for Microbiology in Lab Mold sample taken for lab test

Hire an indoor environmental specialist to inspect any residence to which you are considering moving, as doing so could reveal costly complications before they become your debt to bear. Read on to learn how to pick one and what to expect once a professional has been selected.

What Indoor Environmental Testers Reveal

A comprehensive building examination can diagnose the presence of:

  • Allergens
  • Flammables
  • Asbestos
  • Radon
  • Mold

Because of its prevalence and potential for rapid progression, the existence of mold is the most serious discovery an investigator can make. Before signing a lease, hire an expert to clear the home you wish to occupy.

How Indoor Environmental Testers Work
Beware that inspections conducted by an indoor environmental specialist average $400, although more extensive analyses run upwards of $1,000. Larger living quarters will result in heavier fees. Added services, such as testing for specific pollutants, will further increase your bill.
Qualified testers carry certifications acquired from officially approved associations. When interviewing inspectors, request documentation as proof. If doubts persist, contact the claimed institution directly for verification.
Experts remain significantly more accurate than any off-the-shelf mold test. Avoid the risk of accidental misdiagnosis by using a fungal renovation service to definitively determine the existence of mold growth. This is done by taking samples from exposed surfaces using swabs or tape. In certain instances, specially trained detection dogs may become necessary to pinpoint a problem’s origin.
When searching for other harmful substances, equipment such as air quality monitors, moisture meters, and thermal imaging cameras may be utilized. Inspections typically last up to three hours. Once the process is complete, you may have to wait between two and ten days to receive a detailed report.
Use an indoor environmental specialist to identify possible issues inhabiting a prospective dwelling located in or around Hope, RI. Though the initial cash outlay may seem unnecessary, the price will always remain preferential to the expense of extensive remediation.

4 Ways To Protect Yourself While Dealing With a Mold Problem

8/15/2020 (Permalink)

Safety goggles Safety goggles must cover the eye area completely so that the eyes are protected from dust and other tiny particles

Protect Yourself And Your Building From Mold

When taking on a mold remediation job, whether big or small, it’s important to protect yourself with personal protective equipment. PPE also assists in protecting against cross-contamination of mold to other unaffected areas. Take care to choose the right PPE for your mold cleanup project.

1. Goggles
Safety goggles must cover the eye area completely (no vent holes or other gaps) so that the eyes are protected from dust and other tiny particles. Safety glasses or goggles made for this type of work or full-face respirators are needed.

2. Respirators
Respirators are important in the mold remediation process; they prevent inhaling mold spores, dust and other debris. Make sure that you only use a respirator that’s recommended by the National Institute for Occupational Safety and Health and use according to the OSHA regulations. Three types of respirators add different levels of protection: minimum, limited and full.

3. Gloves
When cleaning mold-infested areas, gloves protect your skin from contact with the mold and cleaners. Household rubber cleaning gloves should be fine when using a mild cleaner. However, if you’re going to be using stronger cleaners, such as a biocide (e.g., chlorine bleach), you should wear gloves that provide more protection (e.g., neoprene, PVC, nitrile, polyurethane or natural rubber). Ideally, these gloves should reach the middle of the forearm for maximum protection.

4. Disposable Clothing
If you’re dealing with a medium or large amount of mold growth, disposable clothing is crucial for protecting your skin, as well as preventing cross-contamination into unaffected areas. Depending on the scale of the remediation process, you may only need paper coveralls, while for a larger job, a TYVEK suit, mold-safe head and foot coverings. All gaps in the protective wear should be sealed (duct tape works well).
If you Mount Pleasant, RI, building has a larger mold problem than you feel comfortable handling yourself, protect yourself and your property by hiring mold cleanup experts. They can return your property to its previous condition as quickly as possible.

What To Know About Mold

7/20/2020 (Permalink)

Black spots off mold growth on floor after water damage Black mold growth in a Fox Point, RI home

Mold grows everywhere in nature. However, when black mold appears in your Fox Point, RI, home, it can cause a ton of damage.

Understanding Mold

Before you can address the mold in your house, it helps to know a bit about this organism. Mold is a microscopic fungus that travels through the air. Unlike plants, which make their own food, mold eats by dissolving inorganic and organic materials in the environment. In fact, mold often breaks down debris in nature. Yet mold can become problematic when it appears in your home.
There are several different types of mold. Some of the most common are:

  • Penicillium
  • Cladosporium
  • Fusarium
  • Stachybotrys

Stachybotrys is often referred to as toxic or black mold. However, it can also be gray, green or brown.
All types of mold need water to grow. That is why mold spores often appear in damp areas of your home. A moisture problem, such as a burst pipe, drainage backup or leak, can also lead to mold issues. Before the mold cleanup begins, you need to find and address the excess water fueling the infestation.

Cleaning Mold
Mold will not go away on its own. While drying wet areas will stop the mold from spreading, this step alone does not eliminate the problem.
In fact, because mold is so prevalent, it is impossible to completely remove all spores from your home. Still, any visible clusters of the fungus should be addressed before they lead to further problems.
Simply spraying the mold with bleach will not make the fungus go away. The bleach itself may also be toxic. While there are some safe cleaning products available, you are better off contacting a mold remediation company.
Black mold can quickly grow and spread in moist areas of your home. Removing the water is the first step of the mold cleanup process. You then should bring in restoration experts to finish the job.

How To Successfully Restore Wet Documents

6/8/2020 (Permalink)

Wet documents SERVPRO uses the latest in document drying technology

Losing important documents in a flood or fire can be devastating for your business in Federal Hill, RI. You can rebuild the structure and replace the furniture, but what about irreplaceable papers and photographs? They may not be a total loss if the water restoration company you select has document restoration services available.

What Documents Can Be Restored?

Contracts, manuscripts, and other files
Books and magazines
Blueprints and maps
Photographs, films, and negatives

Finding an experienced technician as quickly as possible is the key to successful document restoration. Insurance companies choose SERVPRO more often than any other restoration service because of the advanced technology and knowledgeable professionals available all over the country. Each office is locally owned and operated, but has corporate resources available.

How Are the Documents Restored?
SERVPRO uses the latest in document drying technology. The vacuum freeze-drying technique is the same process used by the Library of Congress to dry historical papers and other valuable documents. In fact, this drying method is the only process that the National Archives and Records Administration (NARA) has approved for restoring wet documents.
Documents that have been exposed to flood water or sewage will likely contain harmful chemicals and bacteria. Technology using a gamma irradiation process will sterilize the documents so that they are safe to handle.
You can also rest assured that your sensitive documents will remain confidential. SERVPRO employs HIPAA-certified technicians, who are under constant supervision.

What About Digital Services?
There is no better time to have your important papers converted to digital format than before a disaster strikes. In a flood or fire, your records will be saved. You can also free up valuable storage space by keeping digital files.
The quicker you send out your irreplaceable documents for document restoration after a flood or other disaster, the faster you will be able to get your business back on track.

3 Ways To Prevent Mold at Your Place of Business

5/5/2020 (Permalink)

Tile with mold growth Mold growth after water damage in Reservoir, RI

How To Protect Your Company From Mold

When it comes to mold prevention at your Reservoir, RI, knowing how to keep this fungi from growing in the first place can help save a lot of time and money down the road. Here are three steps you may want to consider for protecting your company from mold.

1. Fix Water Damage Quickly

One of the first ways to prevent mold growth at your business is to fix any water damage as quickly as possible. Untreated water caused damage can create an area of soft organic material and high humidity that mold spores grow best in. Fixing damage quickly can help prevent this. For help with water damage repairs, you can contact a local restoration service. Many of these professionals can perform a mold assessment as well.

2. Keep the Space Dry

Keeping the business property dry is another step for mold prevention as mold likes humid environments. Using a ventilation system can help circulate the air while putting floor mats by and entrances can help collect excess water on wet days. You may also want to regularly inspect the plumbing to ensure there are no leaks or other potential issues.

3. Contact a Professional

If you think your company might be at risk for mold it’s best to contact a local mold remediation service as soon as possible. These professionals know what to look for. They can assess your risk and perform mold testing to determine if any spores are present. If mold is found then one can isolate the affected area and begin the process of mold removal.

One of the best steps for mold prevention at your business is to fix any water caused damage problems as soon as they occur. It’s also a good idea to keep things as dry as possible. Remember, if you do think there may be mold present, a mold remediation service can help.

COVID-19 Disinfection Services

3/27/2020 (Permalink)

a graphic that says disinfection for your building types SERVPRO of Providence is here to help with all levels of COVID-19 cleaning services.

What are the Categories of COVID-19 Cleaning?

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that Providence property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Providence understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

(401) 941-5500

The Defining Characteristics of Mold Versus Mildew

3/23/2020 (Permalink)

The finger of the hand points to the black fungus Mold damage is something to be concerned about, but mildew is easily mitigated

Consider The Critical Differences Between Mold And Mildew

When people see any type of fungus in their homes, it can be unnerving. Many times, the first instinct is to call a mold remediation company in Elmwood, RI. However, while mold damage is serious, do your know for sure that is what you're dealing with? Mold and mildew are similar, but mildew is significantly easier to mitigate. Therefore, before hiring a remediation company, consider the critical differences between mold and mildew.

  • Color
  • Texture
  • Spread
  • Infestation


One of the most distinctive differences between mold and mildew is color. Mildew growth tends to be white, grey or black. Mold, on the other hand, is typically more colorful, showing up mostly in greens and yellows. Although, mold can also be black or absorb colors from other substances nearby.


The texture is also significantly different between the two. Mildew tends to stay relatively flat and close to the surface. Mold damage, however, is three-dimensional. It is lumpy and raises well above the contaminated surface. Also, mold appears soft, but mildew appears rough and grainy.


Mildew usually stays in the affected area, which are most often small patches, and it occurs in humid areas, like bathrooms, basements and attics. Mold growth spreads. The problem with this fungus is that it consists of millions of tiny spores that fly on air current when disturbed, making it easy for an infestation to move from one area to another.


Infestations of each type affect different surfaces. For example, mildew tends to rest on nonporous surfaces, making it easy to remove and clean. Mold, alternatively, settles into porous surfaces, rooting deep and spreading, which makes it challenging to eliminate.
Mold damage is something to be concerned about, but mildew is easily mitigated. If you suspect you have a mold problem, then it is likely best to contact a mitigation expert familiar with mold testing and removal.

Proactive Cleaning for Your Providence Business

3/17/2020 (Permalink)

a graphic that says professional cleaning is only one call away Have your Providence business disinfected today!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your Providence business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space in Providence, RI needs deep cleaning services, call the experts today! 

The Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO office in Providence SERVPRO of Providence

In the disaster recovery industry, customers rely on fast, efficient services. After all, people are dealing with some of the biggest challenges of their lives. If you are looking to get involved in an emergency cleanup company, you should consider a SERVPRO franchise. This isn't the only choice in Hope, RI, for disaster cleanup, but it stands above the rest.

Steps the Team Will Take

If you're thinking about purchasing a SERVPRO franchise, you need to understand how the individual offices work and handle emergencies. The SERVPRO team can respond to incidents of all types and sizes. Here is the process the technicians will follow:

  • Arrive on the scene and inspect the damage
  • Develop a cleanup plan and share it with the client
  • Remove damaged materials and get rid of water, soot and mold
  • Sanitize the affected area
  • Rebuild and restore the building

The Advantages of Having a Local Presence

Some big-name disaster cleanup outfits aren't based in the city or town where the emergency occurred. The good news for people is that SERVPRO is locally owned, and people should find a franchise nearby. This is important because it allows the team to respond quickly and be on the scene within a few hours of the call for help. The technicians live and work in the area, so they understand the environment, terrain, and challenges that can occur there.

Help From Corporate

These certified flood and fire restoration teams can effectively rebuild a client's building, even after the worst storms, fires or floods. The team can call upon the SERVPRO home office and get additional equipment, tools, and technicians as needed. Help from the corporate group is never far away. Other franchises can even mobilize and come to the area for cleanup and restoration needs.
It should be clear to see what makes a SERVPRO franchise so appealing. This organization has the service and strength you would want.

How To Prepare Your Business for a Fire

12/29/2019 (Permalink)

A piece of paper with words that say What is your action plan? Most companies are legally required to have an emergency action plan

How To Prepare Your Business for a Fire

Without proper preparation, a relatively minor emergency can have tragic consequences for a Reservoir, RI, business. That is why all employers should create a contingency plan.
In fact, most companies are legally required to have an emergency action plan (EAP) in place. According to Occupational Safety and Health Administration regulations, an EAP is necessary in workplaces that plan to evacuate employees and have fire extinguishers present. An EAP must include the following:

  • A procedure for reporting emergencies
  • An evacuation plan
  • A way to account for all employees after the evacuation
  • Medical or rescue duties being performed by employees, if applicable

Additions To Your Plan

You may not want to stop with these minimum requirements. To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency. Make sure that any disabled workers will be able to understand the alarm system.
You may also want to come up with an alternative communications location where everyone can gather in the event of fire or smoke damage to the property. You may similarly opt to find a safe place to store important records. Keep these documents in a location where they can be protected from water damage if the sprinklers go off.

Implementing Your Plan

Once the plan is in place, select an employee to lead the facility in event of an emergency. That person will oversee the evacuation procedures and decide when to activate them.
Your employees should also be trained so they understand the plan. Consider holding practice drills to test the effectiveness of the EAP. You can then adjust it accordingly.
By creating a contingency plan in advance, you can limit the spread of a blaze and protect your employees. Still, even if you prepare for an emergency ahead of time, you could still sustain fire damage to your property. That is why you should also give your workers the contact information for a local cleanup and restoration services company.

Search These 3 Places In Your Home for Mold

11/24/2019 (Permalink)

Black mold on wall beside kitchen cabinet Mold damage in a Wayland, RI home

Search These 3 Places In Your Home for Mold

Mold growth can take place in any location with enough humidity and oxygen. While it is important to mitigate flood and leak damage to prevent mold, it can also develop in less obvious spots. Due to the prominence of water and air in the environment, nearly any location in your home can potentially encourage mold. As you inspect the building, you might find some specific areas where mold most commonly appears.

1. Sinks and Toilets

Generally, the bathroom is one of the rooms that endures the most humidity. The appliances that face the most exposure to water and moisture are the sinks and toilets. From the humid atmosphere to the water necessary to use them and potential pipe leaks, these areas create the right environment for mold to develop, especially the dark, enclosed area under the sink. Be sure to clean and dry their surfaces as thoroughly as possible.

2. Walls

Another location ideal for mold growth is behind the wall. Even though walls themselves are not great for mold, since they are in exposed, lit and generally dry areas, you can still get a moldy drywall. This is due to the dark, enclosed space behind walls, which can be moist due to the plumbing system's pipes. If you find mold in the wall, it is most likely there is mold behind it as well. It can also indicate a larger problem that needs immediate attention, such as a pipe leak.

3. Wood and Laminate Floors

Even though laminate floors may give any room in your home a natural, earthy look, they are very vulnerable to mold, especially if they are above concrete. This material is porous, which allows it to absorb water and mix with it. This can lead to mold on wood and laminate. Prevent nearby spills and leaks or replace the floor with ceramic tile.
Some areas in your Wayland, RI, household are more susceptible to mold growth than others. Search these places and call a mold cleanup service to deal with severe cases.

Does Your Home Need a Mold Test?

9/19/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in a Hope, RI home

In order to remove mold and mildew from your Hope, RI, home, you first have to find it. If you want to find and identify mold growth, a mold assessment can help you do so.

Types of Mold Testing

There are several different types of mold tests available, each with their own benefits:

  1. Bulk testing determines the amount of mold on various surfaces in your home, such as carpet and drywall. Pieces of the material are sent to the lab and examined.
  2. Air testing identifies the amount of mold spores in the air.
  3. Surface testing determines the concentration of mold spores on different surfaces in the home. Surface testing differs from bulk testing in that mold is collected from the surface and then sent to the lab rather than sending entire samples of the material to the lab.
  4. Culture testing uses a small sample of mold from a home and grows it into a colony that is large enough to be identified.

Because the concentration of mold spores can vary at different times and in different locations, it may be beneficial to do several types of tests and do the mold assessment more than once. This will give you the best idea of the amount, location and type of mold in your home.

Reasons To Test for Mold

There are many reasons people test for mold in their homes. Knowing the details of your mold problem can help you in the decision-making process. Toxic molds, including black mold, require extra caution to prevent illness. Molds in certain locations, such as drywall and insulation, may require professional intervention. The following situations might call for a mold test:

  • Finding the source of a moldy smell when there is no visible mold
  • Determining if certain physical symptoms (headache, burning eyes, etc.) are caused by mold
  • Determining if mold remediation efforts were successful
  • Identifying the type of mold

A mold assessment can help you create a plan of action for dealing with any mold problem you have. An experienced restoration team can guide you through the entire process, from testing to restoration.

How Do I Prevent Mold in My Building After a Leak?

7/22/2019 (Permalink)

a pipe with water squirting out Broken pipe in a Mount Pleasant, RI building

How Do I Prevent Mold in My Building After a Leak?

If your building is suffering from water damage in Mount Pleasant, RI, there is the potential risk that the sitting water will become a breeding ground for mold. If your building recently suffered from flooding as a result of a storm or leaking pipe, or if you simply had a large spill that allowed a large quantity of water to get into your walls or floors, then you need to make sure you address the problem before it grows into something worse.

1. Act Quickly

The number one method for mold prevention is to stop them from developing in the first place, and the easiest way to accomplish this is to make sure that you don’t allow any leaks or spills to sit for long. Cool, damp settings are a breeding ground for mold, and you’re asking for trouble if you leave water damage untreated. When you discover a water spot, dry it out as thoroughly as possible. An absorbent material like a towel is a great way to sop up water from carpets, while fans can be used to blow fresh air on damp walls or wood floors to help dry them out more quickly and prevent mold growth.

2. Check the Source

Drying up after a spill or leak is important, but if you don’t address the underlying problem which led to the damage, you will likely have to deal with the same problem again in short order. Check for any dripping pipes or leaks in your roof that are leading to a drip in your walls and creating the wet spots. If necessary, shut off water to the area the leak is occurring in order to perform necessary repairs on the pipe.

3. Seek Help

When you have a major leak or if you fail to prevent mold from growing, it may be time to speak with a professional. A consultation from a qualified plumber or mold cleanup specialist allows you to address any problems as a result of the water damage and prevent future occurrences.

Stop Mold From Spreading With 3 Steps for Containment

7/18/2019 (Permalink)

Stop mold from growing with proper cleaning techniques in your Providence commercial property.

Effective mold cleanup involves keeping the mold contained in the area it currently resides. Improper procedures can spread the fungus elsewhere and make the problem worse rather than better. You can avoid this mistake by properly mitigating mold with these three steps to contain it to a controlled area of your business in Providence, RI.

3 Steps for Mold Containment.

  1. Evaluate the Scope of Mold

Knowing where the mold is located will inform you of what uncontaminated areas to avoid after exposure. By measuring both clean areas and areas with mold contamination, you can check progress as cleanup unfolds.

  1. Wear Protective Equipment to Prevent Carrying

When dealing with a minor mold problem, disposable gloves and shoe covers are recommended to stop the tracking of mold spores on your hands and feet. Since they are disposable, you can discard the covers once you are at the border of a mold-free area.

For most major mold problems, disposable clothing is advised in addition to the minor mold cleanup equipment. This can be in the form of plastic coveralls or a breathable body suit. When you are out of the contaminated area, you can safely remove them and keep them away from the rest of the building.

  1. Act Based on Containment Level

Depending on the size of the area, negative air pressure or sealing may be appropriate. This is judged based upon the prevalence of spores. While generally a large area is more in need of full containment, a heavily infested small area requires equal protocol. It is recommended to leave that decision in the hands of a professional from a company that specializes in mold remediation.

Once the necessary containment level is identified, polyethylene sheets are put up to contain the area. Any areas where mold spores could escape such as vents are also sealed off. From there, cleanup begins.

Mold cleanup complements savvy prevention. You cannot stop mold from spreading unless you contain it and stop it from running rampant around your commercial property.

Understanding the Types of Mold That Can Grow in Your Home

5/23/2019 (Permalink)

black growth on a white wall If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types

Types of Mold That Can be Found in Your Home

When you learn that a mold outbreak has infested your home in Hope, RI, you may come across many different types of mold that have found their way into various parts of your living space. It’s important to understand the different forms of the substance, so you can quickly address your mold growth problem. Here is a useful guide to the various types of mold that can be found in your home.

Black Mold

One of the better-known types of mold that can appear in homes is Stachybotrys atra, which is also referred to as black mold. Like many other species, black mold grows in moist environments and feeds off the wet atmosphere. This moisture can result from any of these causes:

  • Water damage
  • Flooding
  • High humidity
  • Leaks

With enough moisture in the air, black mold will only continue to spread. Before this happens, it is crucial to contact a mold remediation expert immediately to schedule a black mold cleanup. 


Cladosporium is one of the most common types of household mold, and it tends to have a black or green hue. While it typically grows on wood and painted surfaces, it can also be found on the backs of toilets and air ducts. Similar to black mold, Cladosporium mold growth can occur in areas where high humidity or moisture is present.


Another common form of mold that can grow both indoors and outdoors is known as Aspergillus. It is primarily found on dead leaves and other decaying matter outside. When it attaches itself to clothing and shoes, it can be dragged indoors as well. Aspergillus may also be present on air conditioning units if they still contain traces of moisture.

If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types. By working with a mold remediation expert, you can resolve the issue and enjoy a cleaner living space.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

SERVPRO Is Prepared for Major Storms

2/18/2019 (Permalink)

SERVPRO of Providence has a mobile command center ready for any storm

What happens when a Olneyville, RI, disaster recovery company doesn't have the equipment it needs? When a significant storm or disaster strikes, local companies aren't always prepared for an adequate storm response. The company many not have the necessary equipment or workforce to handle cleanup to the necessary expense. This is especially true when commercial properties are hit during a natural catastrophe.

  • Hospitals and associated facilities require immediate disaster response services.
  • Property managers are responsible for the safety of people in and around buildings.
  • Universities and schools have large numbers of people and supplies onsite.
  • Government facilities and program shutdowns affect many employees and members of the public.

Access to Corporate Resources

Fortunately, SERVPRO disaster recovery franchises have access to corporate resources. When local communities are hit by tornadoes, blizzards, or floods, storm response teams are mobilized from a network of carefully positioned centers. This means that if a blizzard knocks out power and services to a small community, resources from larger metropolitan areas can be used in response.

Preferred Vendor Status

The storm damage company works closely with many insurance companies and is often a preferred vendor. Residential and commercial customers may find they can get the go-ahead from their insurance providers for cleanup and recovery efforts more quickly when working with an approved storm damage recovery company.

Specialized Catastrophe Division

In the case of a true catastrophe, SERVPRO has a large loss division with specialists who have been trained to handle disasters of any size and specifically for exceptionally large disasters. These teams are ready to handle events like the Hurricane Katrina or California wildfires. The specialized team travels with resources pulled from more than 1,700 franchises and with access to a broad network of command centers.

When Olneyville, RI, needs professional disaster recovery services, SERVPRO has the people, the equipment, and the training to help communities get back on track. They can step in when other options aren't enough.