What our Customers say...
Why SERVPRO Testimonials
The team at SERVPRO Providence was amazing to work with. They made sure they completed the job to our standards and satisfaction. We would use them again.
Again, SERVPRO is the best!!! Great response, great team; and great work. Thank you so much, everyone!!
This company did an excellent job cleaning and making sure my house was back to normal very quickly! Jay was in constant contact with me and did everything he promised he would. I highly recommend this company.
Professional team. They were not idle. Worked hard and efficient. Worked as a team. Team manager listened to client and explained things well
The staff were prompt, courteous and Dean had unfailing patience with my multitude of questions. All in all they helped make a miserable experience bearable.
Clean working environment ??
In and out, "Like it never even happened." is not only their slogan, but their reality! I am extremely pleased with their service and would highly recommend them to anyone in need of their services!
Antonio Silva was our project manager, who came out to assess my water damage and document the work needed. He came out at the same time as Ryan and his cleanup team. Antonio did his assessment quickly and professionally and had the team get started. Soon they had discovered other damaged areas that were not visible needing to be addressed. Antonio said he would take care of contacting my insurance company and later that day had approval from my insurance company to do the additional work. The next day, Antonio came back to make sure the job was being done correctly and well. I cannot say enough about him and his team's efforts! They were all very professional thorough and extremely neat! I would highly recommend Antonio, Ryan and his team for any situation that could require them.
My water heater crapped out over the weekend and water leaked out all over the place. Antonio and his crew came to the rescue and made an unfortunate event as painless as possible. These guys work fast! You guys are the best!!
We were very happy with the service and response provided by SERVPRO of Providence. Special thanks to the project manager Tony, and the crew that came out to clean and demo. They were careful, gentle and kind during our time of stress.
Antonio came out to assess my water damage and document the work needed. Within an hour, his team was here to start the cleanup. They were all very professional and extremely neat! Nearing the completion of the job, one of his guys noticed another area of damage that wasn't visible prior and messaged Antonio. Within an hour, he had gotten approval from my insurance company to do the additional work. Shortly after that, Antonio came back to make sure the job was being done correctly and completely. I can't say enough about he and his team's efforts!
Tony was very professional! He explained everything that would need to be done and it was done with minimal mess in a very short time! The crew was very respectful of our belongings and our home. Would definitely recommend them!
Tony and the crew were great! Very professional and efficient. Job was done right and it was an effortless experience on my part. Would highly recommend you guys!
Amazing service and a big help throughout a very tough time for me and my family. Mr. Silva and the staff were great!
I have had a great experience with this company and have been very satisfied with every aspect of my dealings with them. Tony is very professional and absolutely the best at communicating and keeping you informed. I would highly recommend them and use them again without hesitation.
Christopher G. was a pleasure to deal with and is an asset to SERVPRO. I highly recommend Chris for all your cleaning needs. His is a true professional and understands how the customer feels when going through a loss. Thank you Chris.
Highly highly recommend there team and extremely professional group of people. There team really care about there clients, and the feeling of you have know them forever. Very safe and honest group.
This a great group of people who are always looking for ways to improve their community and are generous and charitable. They do great work making disasters "Like it never even happened." Highly recommend them.
Thank you for the fast and professional work at our home.
I've never seen a team work so hard with such good humor and determination. They were terrific!
Fast responsive time and cleanup. Extremely pleased with service!
As you know, over the past year our renowned university has relied on SERVPRO of Providence to help us address several floods on campus. SERVPRO has always responded in a timely manner; with appropriate equipment and staff, regardless of day or time. Work scope was always discussed and agreed on prior to implementation. Itemized billing confirmed the scope was always followed. Our university will continue to rely on SERVPRO of Providence in the future when restoration and cleaning services are needed. Thank you!
I was very impressed with CJ, he's a very polite and professional young man. I thought he was older because he came across with such confidence, (his father should be proud). I would call CJ and SERVPRO of Providence anytime if need be.
Chris, Just wanted to thank you so very much for the incredible service I am receiving from SERVPRO. You were so efficient and sweet, you took a very stressful situation and made it a pleasure. I wasn’t here when the crew came but my family told me they were excellent and had a good deal of work to do moving larger things around. I simply cannot thank you and the entire staff enough. God bless!
Robert and Mirtala dug out everything in my basement on a day that was over 90 degrees with a dew point over 70 degrees. I cannot think of worse conditions under which to do the job. Knowing the items were worth damages money for me, they were careful to make sure I got pictures of everything they brought up. They were as meticulous at the end f a miserable day as they were at the very beginning. They deserve something extra for working under those awful conditions. Robert and another gentleman (I didn’t get his name) worked longer than anticipated because of peeling paint on the basement walls. They pressure washed the entire basement and cleaned up everything thoroughly. Richard and Mirtala come back and painted the basement. Richard explained everything in detail that they had done and why. All appropriate machines were put in place to dry out the basement. Harlos Guerrero, the Project Manager, explained everything to me to make sure I understood the process and the papers were signed. He and his office were very prompt, clear and accommodating in calling me with scheduling all that needed to be done. Every single person was eminently professional and courteous.