Recent Posts

COVID-19 Disinfection Services

3/27/2020 (Permalink)

a graphic that says disinfection for your building types SERVPRO of Providence is here to help with all levels of COVID-19 cleaning services.

What are the Categories of COVID-19 Cleaning?

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that Providence property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Providence understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using.

(401) 941-5500

The Defining Characteristics of Mold Versus Mildew

3/23/2020 (Permalink)

The finger of the hand points to the black fungus Mold damage is something to be concerned about, but mildew is easily mitigated

Consider The Critical Differences Between Mold And Mildew

When people see any type of fungus in their homes, it can be unnerving. Many times, the first instinct is to call a mold remediation company in Elmwood, RI. However, while mold damage is serious, do your know for sure that is what you're dealing with? Mold and mildew are similar, but mildew is significantly easier to mitigate. Therefore, before hiring a remediation company, consider the critical differences between mold and mildew.

  • Color
  • Texture
  • Spread
  • Infestation


One of the most distinctive differences between mold and mildew is color. Mildew growth tends to be white, grey or black. Mold, on the other hand, is typically more colorful, showing up mostly in greens and yellows. Although, mold can also be black or absorb colors from other substances nearby.


The texture is also significantly different between the two. Mildew tends to stay relatively flat and close to the surface. Mold damage, however, is three-dimensional. It is lumpy and raises well above the contaminated surface. Also, mold appears soft, but mildew appears rough and grainy.


Mildew usually stays in the affected area, which are most often small patches, and it occurs in humid areas, like bathrooms, basements and attics. Mold growth spreads. The problem with this fungus is that it consists of millions of tiny spores that fly on air current when disturbed, making it easy for an infestation to move from one area to another.


Infestations of each type affect different surfaces. For example, mildew tends to rest on nonporous surfaces, making it easy to remove and clean. Mold, alternatively, settles into porous surfaces, rooting deep and spreading, which makes it challenging to eliminate.
Mold damage is something to be concerned about, but mildew is easily mitigated. If you suspect you have a mold problem, then it is likely best to contact a mitigation expert familiar with mold testing and removal.

Proactive Cleaning for Your Providence Business

3/17/2020 (Permalink)

a graphic that says professional cleaning is only one call away Have your Providence business disinfected today!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your Providence business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space in Providence, RI needs deep cleaning services, call the experts today! 

5 Steps You Can Take Before a Flood Affects Your Business

3/5/2020 (Permalink)

A hard drive connected to a computer Before possible flooding occurs you may want to back up any important data

Steps You Can Take To Help Protect The Property

Many water damage restoration professionals advise flood mitigation as a way to help prevent long term damage. Before storm flooding affects your Fox Point, RI, company there are a few steps you can take to help protect the property.

1. Clear Gutters

It’s important to clear any debris from the building's gutters before a storm as a blocked gutter can overflow and flood the roof. Remove sticks debris and other materials that can cause a clog, and ensure the gutters are securely fastened.

2. Cut Back Trees

If you’re expecting a storm you may also want to cut back any trees before the bad weather arrives. This will help prevent the possibility of loose branches falling into the building during high winds or rain and causing a leak.

3. Back Up Data

Before possible flooding occurs you may want to back up any important data. Many companies choose to have a server host their content as a precaution against these types of scenarios.

4. Make a Flood Dam

If the flood water is high you may choose to build a flood dam to protect the property against the possibility of a black water flood. Black water is any water that has touched contaminated materials such as sewage, and may come from a sewer overflow during extreme rains. Sand bags are one way to do this.

5. Cover At Risk Areas

Another way to help prevent flood damage is to cover over any areas you believe may be at risk. You can use tarps or boards to protect both windows and roofing.

These five steps may help you protect your business from storm flooding. Keep your roof gutters clear, trim back problem trees, and cover over at risk areas. Your may also wish to make a flood dam or back up all your company data before the storm arrives. Remember, if damage does occur a restoration service can help.

How the Pros Clean up After a House Fire

2/28/2020 (Permalink)

Soot webs on a ceiling Soot and smoke damage after fire in Olneyville, RI

A fire in your home could be catastrophic, but it's comforting to know that firefighters and professional fire restoration teams have the tools and skills to help you recover. For everything from ruined belongings to smoke damage, cleanup crews can salvage many of your items and make your home livable again. Always enlist the help of a reputable, capable company to get you back on your feet.

What To Look for in a Fire Rebuild Company

For something as important as restoring your home, you don't want just anyone handling smoke cleaning. The best fire cleanup teams will offer the following:

  • Responsiveness and fast service
  • Experience in cleaning up after house fires
  • Industry-leading tools, equipment, and methods

Getting Rid of the Mess
Fires can leave behind a lot of soot damage. This can affect all kinds of surfaces and materials, including furniture, walls, and flooring. Crews will first remove the soot so that there is no trace in your home.

Addressing the Structure
Even small fires can wreak havoc on the building materials of your Olneyville, RI, home. The cleanup team will tear out drywall, carpet and damaged portions of your roof. Technicians will board up windows and gaps. They will also tarp the roof to provide safety and security in your home.

Removing the Smell
Smoke damage can be just as bad as what the flames can do. In many ways, the odor alone is challenging enough. Fortunately, skilled crews can get rid of the awful stench so you can return. Technicians will use deodorizers to thoroughly remove all remnants of smoke odor. Crews will dry clean carpet and furniture. The team will also wash walls and other affected surfaces throughout your house.
Getting the right help on the job is critical to repairing smoke damage. You can rest assured that even badly damaged items stand a chance of recovery when fire cleanup teams get to work.

What Can Cause a Basement to Flood?

2/17/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood is a problem many homeowners face at one time or another

Common Ways Basements Flood

A basement flood is a problem many homeowners face at one time or another. Depending on the layout of your basement and whether it is finished, they can cause a lot of damage. If unwanted water has invaded your basement in Federal Hill, RI, you will need to dry the area as quickly as possible. To prepare against a flood happening in your home, it is important to understand some common ways basements flood.

1. Water From a Higher Level If you have a kitchen, bathroom, or laundry room above your basement, you could end up with water down below. Appliances can leak and toilets can overflow. If you experience any of these problems, check your basement to make sure it is not flooded.

2. Improperly Sloped Landscaping Your house should sit on a high section of the property, and there should be a gentle slope to ensure that the water runs away from it. If the path of least resistance is towards your home, water may gather against your foundation and could seep through. Over time, this can grow from a small drip of water into a basement flood.

3. Improper Sealing If you find water in your basement after every heavy storm, you may need to have the floor and wall sealing checked for cracks. Problems can arise over time or due to poor construction during the building process.

4. Faulty Drainage System To avoid water damage, gutters should direct water a safe distance away from your house. If your downspouts are within 6 feet of your basement wall, they can cause water to pool against your property.
If you experience a basement flood, the best thing you can do for your home is to get the area dried and cleaned right away. By hiring an expert remediation company, you can have the area assessed, dried, disinfected, and restored to its previous condition before any additional damage has a chance to set in.

3 Water Issues You May Find in Your Business

1/30/2020 (Permalink)

Air mover placed on a basement. Concept basement restoration Basement restoration in Blackstone, RI

Top Three Issues You Could Face

Every Blackstone, RI, business owner should have an idea of how to properly maintain their company building, and this includes knowing what potential water problems could occur. Knowing ahead of time what the most common problems are can help you take any necessary preventative measures. From leaking pipes to sewer overflow, here are the top three issues you could face.

1. Basement Water

If your company property has a basement area this may be one of the main places you could see potential water damage. The coolness of the space can make an environment where water can condense, raising the humidity of the area. It is also possible for water to pool against the foundation after a rainstorm and seep in. If you believe there may be water problems in your basement it’s best to contact a local water damage restoration service as quickly as possible.

2. Pipe Leaks

In other cases leaking pipes may be your main concern. This can occur from old plumbing, ill fitted pipework, or after an extreme temperature drop. If the plumbing in your company building has not been winterized you may be at risk for a pipe break as well.

3. Plumbing Problems

One of the most thought about issues are general plumbing problems. Clogs can lead to sink stoppage or a toilet backup, and if left un-monitored there’s a risk for problems with the septic bed as well. If you see signs of possible plumbing issues such as weak flow or discoloration of the water it’s best to contact a professional as quickly as possible.
When you own a business property it’s a good idea to understand the possible water damage complications that could arise. Water can end up in a basement area in a number of ways, cold weather can lead to leaking pipes, and general plumbing issues could arise. Being aware of these things can help you take preventative steps before problems arise.

The Benefits of Owning a SERVPRO Franchise

1/27/2020 (Permalink)

SERVPRO office in Providence SERVPRO of Providence

In the disaster recovery industry, customers rely on fast, efficient services. After all, people are dealing with some of the biggest challenges of their lives. If you are looking to get involved in an emergency cleanup company, you should consider a SERVPRO franchise. This isn't the only choice in Hope, RI, for disaster cleanup, but it stands above the rest.

Steps the Team Will Take

If you're thinking about purchasing a SERVPRO franchise, you need to understand how the individual offices work and handle emergencies. The SERVPRO team can respond to incidents of all types and sizes. Here is the process the technicians will follow:

  • Arrive on the scene and inspect the damage
  • Develop a cleanup plan and share it with the client
  • Remove damaged materials and get rid of water, soot and mold
  • Sanitize the affected area
  • Rebuild and restore the building

The Advantages of Having a Local Presence

Some big-name disaster cleanup outfits aren't based in the city or town where the emergency occurred. The good news for people is that SERVPRO is locally owned, and people should find a franchise nearby. This is important because it allows the team to respond quickly and be on the scene within a few hours of the call for help. The technicians live and work in the area, so they understand the environment, terrain, and challenges that can occur there.

Help From Corporate

These certified flood and fire restoration teams can effectively rebuild a client's building, even after the worst storms, fires or floods. The team can call upon the SERVPRO home office and get additional equipment, tools, and technicians as needed. Help from the corporate group is never far away. Other franchises can even mobilize and come to the area for cleanup and restoration needs.
It should be clear to see what makes a SERVPRO franchise so appealing. This organization has the service and strength you would want.

Is Black Mold Worse Than Other Types of Mold?

1/6/2020 (Permalink)

Black mold Stachybotrys Atra, also known as black mold, is fairly common in the United States

Is Black Mold Worse Than Other Types of Mold?

Most people have a general sense of mold as something bad to have in a commercial building, but they might be uncertain on the particulars. For example, many business owners might have the following questions:

  • Are there different types of mold?
  • What does mold look like?
  • Is black mold more serious than other strains of mold?
  • Is the presence of mold a health issue?
  • What is the best course of action to take when mold is found?

The Facts About Mold

When mold growth occurs at your company in Reservoir, RI, it is helpful to have a basic understanding of the beast. Mold is a fungus that is made up of microscopic spores that can quickly spread throughout a building, especially in damp locations. Many different types of mold exist, often in close proximity to one another. Mold colonies often produce a dark or green discoloration on tiles and other materials. The scientific name for black mold is Stachybotrys chartarum and like other types of mold, it should be cleaned out of a public space. Too much mold in an enclosed space can degrade indoor air quality and cause irritation to many people. When mold growth is present or even suspected, a professional mold mitigation company should be called in to assess the situation. Mold cleanup should begin as soon as possible to get mold levels back to normal.

The Facts About Mold Remediation

The goal of mold cleanup is not to get rid of every possible spore since this is close to impossible, but to control the growth of mold. This can be done with the services of a qualified mold technician and equipment such as physical barriers, air filtration systems, and effective cleaning agents.
These steps will work on black mold and other strains of mildew and fungus. In the end, all materials such as carpeting, clothing, and furniture will either be restored to the original condition or replaced.

How To Prepare Your Business for a Fire

12/29/2019 (Permalink)

A piece of paper with words that say What is your action plan? Most companies are legally required to have an emergency action plan

How To Prepare Your Business for a Fire

Without proper preparation, a relatively minor emergency can have tragic consequences for a Reservoir, RI, business. That is why all employers should create a contingency plan.
In fact, most companies are legally required to have an emergency action plan (EAP) in place. According to Occupational Safety and Health Administration regulations, an EAP is necessary in workplaces that plan to evacuate employees and have fire extinguishers present. An EAP must include the following:

  • A procedure for reporting emergencies
  • An evacuation plan
  • A way to account for all employees after the evacuation
  • Medical or rescue duties being performed by employees, if applicable

Additions To Your Plan

You may not want to stop with these minimum requirements. To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency. Make sure that any disabled workers will be able to understand the alarm system.
You may also want to come up with an alternative communications location where everyone can gather in the event of fire or smoke damage to the property. You may similarly opt to find a safe place to store important records. Keep these documents in a location where they can be protected from water damage if the sprinklers go off.

Implementing Your Plan

Once the plan is in place, select an employee to lead the facility in event of an emergency. That person will oversee the evacuation procedures and decide when to activate them.
Your employees should also be trained so they understand the plan. Consider holding practice drills to test the effectiveness of the EAP. You can then adjust it accordingly.
By creating a contingency plan in advance, you can limit the spread of a blaze and protect your employees. Still, even if you prepare for an emergency ahead of time, you could still sustain fire damage to your property. That is why you should also give your workers the contact information for a local cleanup and restoration services company.