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4 Tips for Making a Water Damage Claim

6/10/2019 (Permalink)

Water Damage 4 Tips for Making a Water Damage Claim Bursting pipes will usually be covered under your homeowners policy

Water Damage Claim

Experiencing water damage in your Blackstone, RI, home can be frustrating and can cause a lot of worry. However, in most cases your homeowners insurance will cover the costs of repairing your home and replacing lost items. In order to get the process finished as quickly as possible, keep the following tips in mind.

1. Contact Your Insurance Agent Right Away

Failing to act immediately can cause problems when you want to make a claim with your insurance company. If you have damage from a leak or bursting pipes, you should call your insurance agent as soon as possible. Not only will this allow you to begin the claims process more quickly, but it will make it less likely that your claim will be denied.

2. Document the Damage

Your insurance agent may recommend an emergency restoration company to perform remediation and repairs on your home to fix the broken pipe. In most cases, they can help you to take pictures and document the damage that has occurred. If you want, however, you can begin this process before they arrive.

3. Perform Mitigation to Prevent Additional Damage

Something else you may want to do while waiting for the restoration company is to begin the mitigation process on your own. While you shouldn’t take any actions that could potentially cause further damage or that would be considered unsafe, it is a good idea to move smaller items to a dry location and block off the area as well as you can to keep water from bursting pipes from spreading.

4. Look Over Your Policy

While bursting pipes will usually be covered under your homeowners policy, it is a good idea to go over the details. Policies will vary between companies and individuals, so you should make sure you are aware of any limitations.

Because water damage can be costly to repair, you should do what you can to ensure the insurance claims process goes well. Providing your agent with the necessary information and doing your part to prevent further damage will make it more likely that the damage will be covered.

Understanding the Types of Mold That Can Grow in Your Home

5/23/2019 (Permalink)

Mold Remediation Understanding the Types of Mold That Can Grow in Your Home If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types

Types of Mold That Can be Found in Your Home

When you learn that a mold outbreak has infested your home in Hope, RI, you may come across many different types of mold that have found their way into various parts of your living space. It’s important to understand the different forms of the substance, so you can quickly address your mold growth problem. Here is a useful guide to the various types of mold that can be found in your home.

Black Mold

One of the better-known types of mold that can appear in homes is Stachybotrys atra, which is also referred to as black mold. Like many other species, black mold grows in moist environments and feeds off the wet atmosphere. This moisture can result from any of these causes:

  • Water damage
  • Flooding
  • High humidity
  • Leaks

With enough moisture in the air, black mold will only continue to spread. Before this happens, it is crucial to contact a mold remediation expert immediately to schedule a black mold cleanup. 

Cladosporium

Cladosporium is one of the most common types of household mold, and it tends to have a black or green hue. While it typically grows on wood and painted surfaces, it can also be found on the backs of toilets and air ducts. Similar to black mold, Cladosporium mold growth can occur in areas where high humidity or moisture is present.

Aspergillus

Another common form of mold that can grow both indoors and outdoors is known as Aspergillus. It is primarily found on dead leaves and other decaying matter outside. When it attaches itself to clothing and shoes, it can be dragged indoors as well. Aspergillus may also be present on air conditioning units if they still contain traces of moisture.

If mold growth is a problem in your Hope, RI, home, make sure that you are aware of the different types. By working with a mold remediation expert, you can resolve the issue and enjoy a cleaner living space.

Understanding the Fire Restoration Process

5/15/2019 (Permalink)

Fire Damage Understanding the Fire Restoration Process Security fencing the property after a fire in Reservoir, RI

Fire Restoration Process: Four Phases

The damage incurred by a fire can vary significantly, from small stove fires to more destructive electrical fires. However, despite the level of damage there is likely going to be some level of fire restoration work required to re-establish the structural integrity of your home. Unfortunately, many homeowners do not understand the process of restoration work and can end up feeling overwhelmed. Therefore, to put your mind at ease think of the process in four phases.

1. Securing the Property

A large fire will have its share of both fire and smoke damage, but before either of those issues can be dealt with a restoration company will want to secure the property. Using fencing, plywood and tarps, these companies will make sure that your home is protected against further damage from the weather and other sources.

2. Removing Debris

Once the property is secure, the fire restoration team will begin removing debris from inside of the property. They will remove any excess water from the rescue efforts and make sure that the remaining structure is secure and redeemable.

3. Cleaning the Home

After all of the debris has been removed, the damage cleaning can begin. During this phase, the smoke residue will be cleaned, and deodorization will take place. Additionally, the restoration crew will likely discuss and plan the next step of work.

4. Restoring the Structure

Before the reconstruction process begins, a restoration specialist in the Reservoir, RI, area will probably want to evaluate all plans with the homeowner, ensuring that all concerns are resolved before work begins. Once plans are approved, the construction team will take over and complete the restoration.

Fire restoration can be as simple as fixing some cabinetry and replacing appliances in a kitchen to a complete rebuild of a home. In either case, it is wise to have a professional handle the cleanout and rebuild, ensuring that you and your family remain safe.

A Healthy Roof Keeps Your Business Dry

5/8/2019 (Permalink)

Storm Damage A Healthy Roof Keeps Your Business Dry Inspect the surface of the roof to make sure there are no cracks

How to Care for Your Commercial Roof

Mother Nature assaults your commercial structure from all sides. Naturally, the roof gets the worst of it. Roof damage is a constant threat to the structural integrity of the entire building. This threat makes roof maintenance a top priority. Following are some tips about how to care for your commercial roof.

Tip 1: Perform a thorough routine inspection during the off-season. Pick a time of year when you can perform the inspection and perform repairs with minimal risk of precipitation. It is important to:

  • Inspect drains and gutters to make sure they are clear
  • Inspect the surface of the roof to make sure there are no cracks or exposed surfaces
  • Inspect flashing and control joints
  • Look for signs of wind damage

Tip 2: Check the hardware that secures your roof-mounted equipment. Properly attached equipment will minimize roof damage in severe weather conditions. Use qualified professionals to reattach inadequately secured equipment.

Tip 3: Always be aware of the load limits of your roof. There are limits to how much weight your roof can bear. Blocked drains during periods of intense rain can turn small roof ponds into large lakes. Record-breaking snow or snow followed by rain or ice can also cause load problems. Be prepared to deal with these situations when these circumstances arise.

Tip 4: Check the underside of the roof. If possible, look at your roof from the inside. If you see evidence of leaks or damage, add those areas to your repair list.

Tip 5: No roof lasts forever. If your roof is old or showing signs of weakness, it may be time for a roof rebuild. An engineer can evaluate your current roof and recommend a course of action.

Weather can cause even the best-maintained commercial roof to fail. Roof damage never picks a convenient time to occur. When Mother Nature comes crashing in, it is comforting to know that there are storm damage mitigation teams in the Providence, RI, area. Your cleanup professionals are just a phone call away.

4 Reasons You Should Avoid Driving Through Flooded Streets

4/23/2019 (Permalink)

Storm Damage 4 Reasons You Should Avoid Driving Through Flooded Streets Evading a flooded street can safeguard multiple lives

Key Travel Tips

Traveling through a torrential rainstorm can be a harrowing experience for any driver. Although arriving at your destination as quickly as possible may be a priority, making wise driving decisions during extreme weather is important. Key travel tips, such as avoiding a flooded street, can keep you and your passengers safe. Because of potential dangers, ignoring this important advice can have devastating consequences.

1. Threat of Drowning

It’s easy to underestimate the depth of water flowing over a roadway, especially at night. Floodwaters can also wash away the road surface, leaving nothing for your tires to grip. Both scenarios create the potential for water to overtake your vehicle. Losing control of your automobile creates a dangerous situation and increases the risk of drowning.

In addition to an accurate depth, you may also fail to recognize water speed. A fast-flowing current can carry your car away from the roadway and make it difficult to swim to safety. You may also be injured by floating debris.

2. Electrocution Hazard

Traversing a flooded street may also be hazardous due to potential storm damage. High winds can, for example, cause downed powerlines. This scenario increases the risk of electrocution.

3. Perilous for First Responders

Fast-moving currents, exposed wires and debris also create a dangerous situation for first responders dispatched to the scene. Turning around and seeking an alternative route can keep yourself and rescuers out of harms way.

4. Destroyed Engine

Flooded roads can also be detrimental to your vehicle’s integrity. Water intake can stall and destroy your engine, resulting in potentially costly repairs that could have easily been avoided.

A significant rainstorm can cause significant storm and flood damage in Hope, RI. Driving through the deluge can be a dangerous challenge. Although it may delay you from reaching your desired destination on time, evading a flooded street can safeguard multiple lives. For this reason, Turn Around Don’t Drown should be the travel tip you never ignore.

How To Stop Water Damage From Spreading

4/16/2019 (Permalink)

Water Damage How To Stop Water Damage From Spreading Water damage in a Resevoir, RI commercial facility

There are several problems you don't want to put off resolving when you own commercial property. Water damage from bursting pipes definitely falls in that category. The longer you neglect the damage, the worse it can get. Not only can the damage itself spread as water seeps into more materials but also secondary damage such as mold could occur. Here are a few tips on how to keep these things from happening.

Pipe Repair

It doesn't do much good to try to clean up damage unless you take care of the problem that caused it. You can alleviate the source of the issue by checking the following things off your to-do list:

  • Turn off the main water valve.
  • Shut off power to the affected area.
  • Fix the broken pipe.

Technicians may have to remove some of the standing water before bursting pipes can be fixed. Once the pipe repair is complete, however, you don't want to waste any time calling water damage specialists to take care of the cleanup.

Quick Cleanup

Just because the water flow has stopped doesn't mean the damage can't spread. To avoid secondary damage, hire technicians who handle water damage in Reservoir, RI, to restore your building. These experts can arrive within hours of your call to assess the problem. They can then devise a plan so that you know exactly what the remediation process will look like. It's a good idea to hire technicians who take you all the way through the process from water extraction to full restoration. Working with the same team all the way through improves efficiency, which limits the time mold has to grow.

If bursting pipes are wreaking havoc on your building, it's important to get the problem handled swiftly and expertly. Fix the pipes and then have the damage repaired quickly to increase your chances of avoiding secondary damage.

Everything You Want To Know About Mold Remediation

4/10/2019 (Permalink)

Commercial Everything You Want To Know About Mold Remediation Black mold can create musty unpleasant odors.

Mold spores are all around us, so there’s the potential for mold to turn up anywhere on your property, at any time. The bad news is that you can’t truly remove black mold, but mold remediation is the next best thing. Never heard of it? Read on to understand what it means and how it can help your  Providence, RI, property get back on track.

What Is Mold?

Mold is best described as a type of fungus made up of small organisms. These organisms are found everywhere, thanks to the lightweight, airborne spores they use to reproduce. Believe it or not, mold is only a problem when it finds a moist area in building and starts to grow. Some of mold’s favorite spots in which to grow include:

  • Attics
  • Crawlspaces
  • Damp basements
  • Bathrooms

As mentioned before, because mold spores are so numerous and moveable, you’ll never truly get rid of all of them and their potential to replicate. But mold cleanup via remediation presents the next best thing.

What Is Mold Remediation?

Rather than trying to eradicate mold, remediation is centered on resetting mold levels to lower levels where it isn’t likely to reproduce. It’s important to understand that while the remediation concept sounds simple, it’s a multi-step process best left to experts. Those experts will:

  • Inspect your property to assess black mold damage
  • Take steps to contain the mold
  • Filter your air
  • Remove visible mold
  • Clean walls, furniture, etc.

Remediators will also help you understand the source of moisture feeding the mold - a critical step in ensuring that your mold problems won’t be back anytime soon.

Many businesses have learned the hard way that black mold can be a big hassle. It can create musty, unpleasant odors at best and completely ravage your property at worst. While you can’t remove it, remediation is your best option. Contact a local mold remediator today and get a handle on the fungus.

Choose Green for Your Spring Cleaning

3/23/2019 (Permalink)

Why SERVPRO Choose Green for Your Spring Cleaning Green Cleaning for Spring Cleaning

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry. 

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

 Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances. All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning. Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking. While SERVPRO of Providence helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Settle for a Player When You Can Have a Team?

3/19/2019 (Permalink)

Why SERVPRO Why Settle for a Player When You Can Have a Team? Remember that SERVPRO remediation team is just a phone call away

An insurance adjuster may be the loneliest and most important person in the property insurance industry. Responsibilities include:

  • Guaranteeing company profitability by keeping costs low and minimizing waste
  • Creating customer satisfaction with fast response and quality restoration
  • Providing vendors with restoration specifications and answers to questions
  • Facilitating the entire process with open communications and status updates

When disaster strikes, an insurance adjuster can expect an assignment to a team. The difference is that the numbers are bigger on a team. There are more customers, claims and vendors. Managing many claims on a team can quickly become an overwhelming task.

Insurance Adjusters Prefer Self-Reliant Vendors

It’s easy to imagine that insurance adjusters prefer some vendors over others. However, adjusters don’t choose. The customers do. There are several categories of vendors.

1. Vendors not on the preferred vendor list require the most attention. These vendors have never done work for the insurance company or haven’t done it very often. They may not understand the procedures and guidelines that they must follow. They need training and extra support.

2. Some vendors need more attention than others. The apparent need can happen in several ways. One is that even great vendors may need a bit of micromanaging. Another is that some vendors don’t understand how much self-reliance is acceptable.

3. Good vendors are invisible until they finish. They accept the information from the adjuster, ask questions up front and disappear. The next time the vendor communicates is when the job is complete.

4. The best vendors manage claims in-house. The SERVPRO team manages the insurance claim process using the Claims Information Center. It is the central warehouse for every bit of information that SERVPRO has on the claim. This information includes the original claim, estimates, photos and scanned paperwork. This information is available in print or by email.

The Team Is Ready To Help

The insurance adjuster expects you to select a vendor. When that time comes, know that the SERVPRO remediation team in the Mount Pleasant, RI, area is just a phone call away.

A Mystery of Flushing

3/11/2019 (Permalink)

Water Damage A Mystery of Flushing A leaking toilet in Elmwood, RI

3 Causes of A Leaking Toilet

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.

1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in the Elmwood, RI, area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.