Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

After the initial CALL for help is made the next step in the water restoration process is INSPECTION and ASSESSMENT. This moment for inspection and assessment is our opportunity to understand the extent of the damage and the properties needs. From here we're working on creating a scope of work and a targeted plan. This step is not overly involved, but it's an important step before we begin the work of restoration. 

Our teams use advanced tools to check moisture levels and help identify damage areas. Tools and skill make the difference between pros and "that other guy" and it makes the difference between effective and ineffective. 

Our SERVPRO of Providence team is an effective partner to help you through your needs. We're "here to help."

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction